OMB CONTROL NUMBER: 2130-0574
EXPIRATION DATE: mm/dd/yyyy

Key Stakeholder Interviews for the Evaluation of C3RS

Paperwork Reduction Act Burden Statement
A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a currently valid OMB Control Number.  The OMB Control Number for this information collection is 2130-0574.  Public reporting for this collection of information is estimated to be approximately 30 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, completing and reviewing the collection of information. 
 
All responses to this collection of information are voluntary.  Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: Information Collection Clearance Officer, Federal Railroad Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.

C3RS Implementation Interview Protocol (OMB No. 2130-0574)

Introduction
One of the objectives of the C3RS lessons learned team is to determine what is required to improve the way C3RS is implemented.  We need this information to make recommendations for future implementations of the program.  This interview is part of that effort.  It will take about half an hour.  I am only interested in the how C3RS is going, not the substance of reports.  To protect individual’s privacy, we are not recording any names.  All we need is a general description of respondents, e.g. “railroad name, member of PRT; labor or management”. Your participation in this interview is voluntary.  If you want to skip any questions, please let us know.  Thank you for meeting with us.

1-        Thinking back over the past three months, what are the two or three most important positive or negative events that affected C3RS?
         
            Probes after description for each issue: 
1-         Why was this event so important?
2-         Why do you think this event showed up when it did?

2-         How satisfied are you with how C3RS is currently working, and why do you feel that way? 

2a. Probes:
•	Peer Review Team
•	Support Team Activities

2b. How could any of the groups involved in C3RS change to improve C3RS? 

Listen, probe as necessary:

•	Local management
•	Local labor
•	Railroad senior management
•	BTS
•	NASA
•	FRA
•	National labor

2c. Are there corrective actions that have been implemented that you think could have a big impact on safety?  In addition to the ones you have mentioned, what are the kinds of corrective actions that are being implemented?

2d. Has C3RS had any impact?

3-         Over the past few months, are there any important events that took place outside normal C3RS activities that affected the implementation or running of C3RS? 

4-         Are there any issues effecting C3RS' ability to maintain itself in the long run?