THE PURPOSE OF THE STUDY IS TO MEASURE
GENERAL TAXPAYER SATISFACTION WITH THE APPEALS PROCESS. THE DATA
WILL BE COLLECTED FROM TAXPAYERS AFTER THEIR APPEALS CONFERENCE.
TAXPAYERS WILL BE QUESTIONED AS TO THEIR GENERAL SATISFACTION WITH
VARYING ASPECTS OF THE PROCESS AS WELL AS THE UNDERLYING REASONS
FOR THE ACTIONS THEY TOOK.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.