HUD Master Models (2007) Housing Counseling Training Program
This program supports, under cooperative agreements with HUD, the delivery of a broad array of training activities for counselors from HUD-approved housing counseling agencies. The primary objective of the program is to improve and standardize the quality of counseling provided by housing counselors working with HUD-approved housing counseling agencies.
Need Statements
To provide additional training opportunities for housing counseling agencies.
To increase the number of locations in which quality housing counseling training is offered nationwide.
To provide tuition, travel and lodging assistance to housing counseling agencies for the purpose of making quality housing counseling training affordable.
To improve the quality of housing counseling nationwide.
To standardize housing counseling nationwide.
Activities and Outputs
Enrolled in the “General Housing Counseling Course” |
counselors |
Enrolled in the “Credit Counseling for Prospective Homeowners Course” |
counselors |
Enrolled in the “Matching Clients with Loan Products Course” |
counselors |
Enrolled In the “Home Buyer Education Program Course” |
counselors |
Enrolled in the “Section 8 Homeownership Course” |
counselors |
Enrolled in the “Helping Homeowners Avoid Delinquency Course” |
counselors |
Enrolled in the “Predatory Lending Course” |
counselors |
Enrolled in the “Foreclosure Prevention Course” |
counselors |
Enrolled in the “Home Equity Conversion Mortgage (HECM) Course” |
counselors |
Enrolled in the “Home Maintenance and Financial Management for New Homeowners” |
counselors |
Enrolled in the “Counseling Individuals and Families who are Homeless or at Risk Course” |
counselors |
Enrolled in the “Counseling Disaster Victims Course” |
counselors |
Enrolled in the “FHA Course” |
counselors |
Enrolled in the “Counselors taking exam for certification” |
counselors |
Enrolled in the “Counselors completing pre and post training competency test” |
counselors |
Total # of course enrollments” |
counselors |
Lodging scholarships” |
counselors |
Travel scholarships |
counselors |
Tuition scholarships |
counselors |
Full scholarships (lodging, travel & tuition) |
counselors |
Other |
Other |
Outcomes
Completed “Foreclosure Prevention Course” |
counselors |
Completed “General Housing Counseling Course” |
counselors |
Completed “Home Buyer Education Program Course” |
counselors |
Completed “Home Equity Conversion Mortgage (HECM) Course” |
counselors |
Completed “Home Maintenance and Financial Mgt. for New Homeowners Course” |
counselors |
Completed “Matching Clients with Loan Products Course” |
counselors |
Completed “Predatory Lending Course” |
counselors |
Completed “Section 8 Homeownership Course” |
counselors |
Completed “ Helping Homeowners Avoid Delinquency Course” |
counselors |
Completed “Counseling Individuals/Families who are Homeless or at Risk Course” |
counselors |
Completed “Credit Counseling for Prospective Homeowners Course” |
counselors |
Completed “Disaster Victims Course” |
counselors |
Completed “FHA Course” |
counselors |
Counselors passing exam and receiving certification |
counselors |
Improvement in score from Pre-test to Post test |
counselors |
Positive course evaluations |
counselors |
Positive follow-up responses to course effectiveness |
counselors |
States where training occurred |
states |
Total # of completed courses |
counselors |
Other |
Other |
Measurement Tools
A. Tools to Track Outputs and Outcomes |
|
Bank accounts |
Construction log |
Database |
Enforcement log |
Financial aid log |
Intake log |
Interviews |
Mgt. Info. System-automated |
Mgt. Info. System-manual |
Outcome scales |
Phone log |
Plans |
Pre-post tests |
Post tests |
Program specific forms |
Questionnaire |
Recruitment log |
Survey |
Technical assistance log |
Time sheets |
Other |
|
B. Where Data are Maintained |
|
Agency database |
Centralized database |
Individual case records |
Local precinct |
Public database |
School |
Specialized database |
Tax Assessor database |
Training center |
Other |
|
C. Source of Data |
|
Audit report |
Business licenses |
Certificate of Occupancy |
Code violation reports |
Counseling reports |
Employment records |
Engineering reports |
Environmental reports |
Escrow accounts |
Financial reports |
GED certification/diploma |
Health records |
HMIS |
Inspection results |
Lease agreements |
Legal documents |
Loan monitoring reports |
Mortgage documents |
Payment vouchers |
Permits issued |
Placements |
Progress reports |
Referrals |
Sale documents |
Site reports |
Statistics |
Tax assessments |
Testing results |
Waiting lists |
Work plan reports |
Other |
|
D. Frequency of Data Collection |
|
Daily |
Weekly |
Monthly |
Quarterly |
Biannually |
Annually |
Upon incident |
Other |
|
E. Process of Collection and Reporting |
|
Computer spreadsheets |
Flat file database |
Manual tallies |
Relational database |
Statistical database |
Other |
Evaluation Process – These are standard requirements that HUD will expect every program manager receiving a grant to do as part of their project management.
An evaluation process will be part of the on-going management of the program.
Comparisons will be made between projected and actual numbers for both outputs and outcomes.
Deviations from projected outputs and outcomes will be documented and explained.
Analysis of data to determine the relationship of outputs to outcomes; what outputs produce which outcomes.
HUD Will Use The Following Management Questions To Evaluate Your Program
Choose the questions applicable to the proposed work plan.
What is the estimated dollar cost, average and total, that participating agencies incur for these trainings?
What is the average cost to HUD per counselor trained?
What is the average scholarship (lodging, travel and/or tuition) amount per counselor trained?
The above Management Questions developed for your program are based on the Carter-Richmond Methodology1. A description of the Carter-Richmond Methodology appears in the General Section of the NOFA.
1© The Accountable Agency – How to Evaluate the Effectiveness of Public and Private Programs,” Reginald Carter, ISBN Number 9780978724924.
File Type | application/msword |
File Title | HUD Master Models (2007) |
Author | Barry Nazar |
Last Modified By | Manuel Valentin |
File Modified | 2007-02-16 |
File Created | 2007-01-20 |