FDA Survey of Physicians' Perceptions of the Impact of Early Risk Communication about Medical Products

FDA Survey of Physicians' Perceptions of the Impact of Early Risk Communication about Medical Products

Physician's survey questionnaire 7-10-2007

FDA Survey of Physicians' Perceptions of the Impact of Early Risk Communication about Medical Products

OMB: 0910-0615

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DOCKET NO 2006N-0283

OMB NO 0910-XXXX


FDA Survey of Physicians’ Perceptions of the Impact of Early Risk Communication

about Medical Products



Attachment A


Questionnaire



Hello. I’m __________ with Synovate, calling on behalf of the United States Food and Drug Administration, the FDA. The FDA is conducting a survey about current issues related to physicians’ use of risk information about medical products. We recently contacted your office with a letter regarding this survey. As discussed in the letter, we are offering a $75 incentive for about 15 minutes of your time. Your participation is voluntary, but is also extremely important to FDA in order for the survey results to be as valid and useful as possible. Your answers will be kept strictly confidential. We will not keep any record of your phone number, name, or address.


Is now a good time to talk with you?


S1. Yes [GO TO S3]

S2. No [SCHEDULE APPOINTMENT]


First, I’d like to ask you a few questions to help us classify your responses.


D1. In an average work week, do you provide direct care to patients at least half time? [IF NO, THANK AND TERMINATE]

D2. In what year did you graduate from medical school? _________


D3. In what type of practice setting do you have most of your contact with patients? Do you practice

  1. mostly on your own

  2. with a private group containing either physicians or other health care providers

  3. in a staff model HMO practice such as Kaiser Permanente

  4. in a clinic

  5. in a hospital, or

  6. in some other setting [SPECIFY] _________________________________

D4. Thinking about prescriptions of all kinds, about how many prescriptions do you write in an average week, including hospital and institutional orders?

___ ___


D5. Now thinking about patients who have implanted devices such as pacemakers, joint replacements, stents, and the like, how many do you see in an average week?

___ ___


D6. Just to confirm, is your primary area of specialization _______________ (insert from AMA Physician Masterfile)?

Yes [GO TO INTRO TO MAIN SURVEY]

No


D7. Which of the following categories best describes your primary area of specialization?

____________________________________ [List depends on final sample determination]


Thank you. Today’s interview is about how physicians get and use information about the risks of medical products in patient care. For the purpose of today’s interview, assume such products include pharmaceuticals [far-ma-SOO-ti-kulz], vaccines, medical devices, blood, and cells and tissues used in transplants or implants. Medical devices include both implantables, such as stents and orthopedic replacements, and common medical equipment.


[Section 1 – When to receive information and from what sources]


My first questions are about when and how you get newly emerging information about possible product risks. By this I mean information that comes out when products get used in medical practice or sometimes when they are studied to see if they work for new uses. This has happened recently, for example, with Avandia [uh-VAN-dee-uh], drug-eluting stents, and NSAIDS [N-sayds], including Vioxx [VIE-ox].

­­­­­­­

1. When would you like to get information about a newly emerging serious product problem that may cause hospitalization or a life-threatening situation?

a. when there is an initial suspicion of a problem, but before a link is confirmed between the problem and the product;

b. when there is a reasonable link between the problem and the product, but before the risk is included in official prescribing information; or

c. only when there is a firm recommendation about how to manage the problem


2. When would you like to get information about a newly emerging product problem that is less serious but still might be annoying for your patients?

a. when there is an initial suspicion of a problem, but before a link is confirmed between the problem and the product;

b. when there is a reasonable link between the problem and the product, but before the risk is included in official prescribing information; or

c. only when there is a firm recommendation about how to manage the problem


(3-16) I’m going to mention some possible sources for informing you of newly emerging risk information. I’d like you to tell me the extent to which you would trust each of these sources to give you truthful and unbiased information about a newly emerging medical product risk. Let’s start with [SOURCE HERE – PRESENT IN RANDOM ORDER]. Would you trust [this source] very much, somewhat, not too much, or not at all to give you truthful and unbiased information about a newly emerging product risk? Next, what about …..

  1. the medical and scientific literature

  2. medical meetings

  3. the official product information

  4. the product’s manufacturer, through representatives or letters

  5. news in popular print, TV, or radio

  6. your medical association or society

  7. pharmacists

  8. patients

  9. the Food and Drug Administration

  10. your State Board of Medicine

  11. your State Health Department

  12. practice-focused electronic sources like Medscape, WebMD, Epocrates

  13. managed care plan provider web, electronic, or print materials

  14. comparison sources like The Medical Letter


17. Are there other sources that you would be very likely to trust to give you truthful and unbiased information about a newly emerging medical product risk? (yes, no)

[IF YES] What is that? ______________________________________ ]


18-19. Assume you’ve already gotten information from a product’s manufacturer or distributor about a serious newly emerging risk possibly caused by a pharmaceutical or medical device. [ROTATE 18 AND 19]


  1. Would you also want to get a notice from the FDA if it contained more details about the risk?

Yes

No

Depends on product [VOL]

Don’t know [VOL]


  1. Would you also want to get a notice from the FDA if it contained newer information about the risk?

Yes

No

Depends on product [VOL]

Don’t know [VOL]


20. [DO NOT ASK IF BOTH Q18 AND Q19 ARE “NO” or “DEPENDS ON PRODUCT”] Would you also want to get a notice from the FDA even if it did not have additional details or newer information? (yes, no, depends on product [VOL], Don’t know [VOL])


21. What title or heading would be most likely to get you to read a notice about a possible problem with a medical product? __________________________________________


22-25. How useful to you would each of the following be if it was included in notices about newly emerging product risks? [NEW]

  1. Would including product benefits explained so patients can understand them be very useful, somewhat useful, not too useful, or not at all useful?

  2. Would including treatment recommendations from your medical society be very useful, somewhat useful, not too useful, or not at all useful?

  3. Would mentioning non-risk associated alternatives you could use with your patients be very useful, somewhat useful, not too useful, or not at all useful?

  4. Would including data about the risks of not treating the patients for the product’s indicated health problem be very useful, somewhat useful, not too useful, or not at all useful?


26. What national newspaper do you read on at least a weekly basis? Do you read … [ROTATE ORDER; ACCEPT MULTIPLE RESPONSES]

a. New York Times

b. Wall Street Journal

c. Washington Post

d. Los Angeles Times

e. Chicago Tribune

f. Boston Globe

g. USA Today

h. Houston Chronicle

i. other [SPECIFY] ________________________

j. none [VOL]



[Section 2 – Impact of newly emerging risk information on patients and practice]


27. In the past year, has any patient called or visited you because they learned from someone or something other than you about a newly emerging risk with a prescription drug or device they use?

Yes

No [GO TO 38]

Don’t know [GO TO 38]


28. Now, think about the most recent patient this happened with and your relationship with that patient. Did the patient learning about the risk from somewhere other than you have a very positive effect, a somewhat positive effect, no effect, a somewhat negative effect, or a very negative effect on your relationship?


Very positive effect

Somewhat positive effect

No effect
Somewhat negative effect

Very negative effect
Don’t know/refused [VOL]


(29-36) Did the fact that your patient got this risk information before the two of you discussed it: [ROTATE LIST]. Did it ….?


29. help, hinder, or not affect your subsequent discussions with your patient?

    1. frighten, not frighten, or not affect your patient’s feelings about using the product?

    2. lead to the patient stopping use of the product before discussing doing so with you? yes or no?

    3. lead to the patient telling you about a problem he or she was having with the product? yes or no?

    4. lead to the patient distrusting your judgment about using the product? yes or no?

    5. lead to the patient distrusting later recommendations you made about using the product? yes or no?

    6. change how you subsequently prescribed the product for the patient? yes or no?

    7. change how you subsequently prescribed the product for other patients? yes or no?


37. How typical was this incident compared with other times a patient heard from somewhere other than you about an emerging product risk? Was it very typical, somewhat typical, not too typical, or not at all typical?



[Section 3 – Use/awareness of Internet and electronic information sources]


Now I’d like to ask you about your use of the Internet and other electronic sources of newly emerging risk information. Remember that I’m still referring to the range of medical products from pharmaceuticals [far-ma-SOO-ti-kulz] to devices.


38. Do you use the Internet to look for information about newly emerging risks associated with the medical products you use in your practice? Yes or no?

Yes

No


39. Do you subscribe to any services or lists that e-mail you about newly emerging risks of pharmaceuticals [far-ma-SOO-ti-kulz] you use in your practice? Yes or no?

Yes

No


40. Do you subscribe to any services or lists that e-mail you about newly emerging risks of medical devices you use in your practice? Yes or no?

Yes

No


41. [ASK ONLY IF BOTH 39 AND 40 ARE NO] Would receiving newly emerging product risk information via e-mail be very helpful, somewhat helpful, not too helpful, or not at all helpful to you in your practice?


42. Before today, had you ever heard of MedWatch?

Yes

No [GO TO 44]


43. Can you tell me what company or organization sponsors MedWatch? [DO NOT READ; USE PRECODES]

FDA

American Medical Association/AMA

American Academy of Family Physicians/AAFP

Medscape/WebMD

Epocrates

private consortium

Centers for Disease Control and Prevention/CDC

consumer group or groups

managed care/Kaiser Permanente/Blue Cross-Blue Shield

medical product manufacturers/BIO/PhRMA

other [specify] _________________________

Don’t know


44. Have you ever been to the FDA’s Internet site? Yes or no?

Yes

No [GO TO 53]

Maybe/not sure [VOL] [GO TO 53]

Don’t know/refused [GO TO 53]


45. Do you typically visit the FDA’s Internet site daily, weekly, or monthly, or do you visit it yearly or less?

Daily

Weekly

Monthly

Yearly or less


46. What kind of job does the FDA’s Internet site do in providing information useful to you in your clinical practice. Does it do an excellent, good, only fair, or poor job?


47. Have you ever looked on the FDA’s Internet site for information about a newly emerging risk for a specific prescription medicine?

Yes

No [GO TO 49]


48. In your opinion, is it very difficult, somewhat difficult, not too difficult, or not at all difficult to find information about a specific prescription medicine on the FDA’s Internet site?


49. Have you ever looked on the FDA’s Internet site for information about a newly identified risk for a specific medical device?

Yes

No [GO TO 51]


50. In your opinion, is it very difficult, somewhat difficult, not too difficult, or not at all difficult to find specific information about a specific medical device on the FDA’s Internet site?


51. Have you ever read the information sheets on the FDA’s Internet site that are written specifically for health care professionals about prescription medicines?

Yes

No [GO TO 53]

Don’t know [GO TO 53]


52. Generally, how useful are these information sheets for you? Are they very useful, somewhat useful, not too useful, or not at all useful?


53. Have you ever seen an FDA “Public Health Notification” regarding a medical device?

Yes

No [GO TO 62]

Maybe/not sure [VOL]

Don’t Know [GO TO 62]


How did you get this notification? Did you … (yes or no for each)

  1. get a public health notification mailed to you? yes or no?

  2. get a public health notification faxed to you? yes or no?

  3. get a public health notification e-mailed to you? yes or no?

  4. see a public health notification on the FDA’s Internet site? yes or no?

  5. see a public health notification on another organization’s Internet site? yes or no? [IF YES, ASK 60]

  6. get a public health notification from another organization in some other way? yes or no? [IF YES, ASK 61]


60. [ASK IF Q58=YES] And which organization was that? _______________________________


61. [ASK IF Q59=YES] And which organization was that?

_______________________________



[Section 4 – Reporting adverse events and product problems]


I’d like to switch gears now and ask you about sharing information about problems with pharmaceuticals [far-ma-SOO-ti-kulz] and medical devices your patients use.


62. In the past 12 months, have you reported to anyone an adverse event or problem a patient had with a pharmaceutical [far-ma-SOO-ti-kulz] or a medical device?

Yes

No [GO TO 64]


63. Thinking about the most recent time this happened, to whom did you report the adverse event or problem? [DO NOT READ; USE PRECODES; ACCEPT MULTIPLE RESPONSES] Anyone else?

product’s manufacturer

FDA

hospital, clinic, or health plan pharmacist

the P&T (Pharmacy & Therapeutics) group at the hospital or health plan

hospital, clinic, or health plan administration

malpractice insurance provider

local pharmacist

medical examiner (ME)

CDC (Centers for Disease Control and Prevention)

other [SPECIFY] _________________

Don’t Know/Can’t remember

64. Now thinking about when you have ever reported an adverse event or product problem, what is the typical way you report these? Have you typically…?

  1. Told someone face to face?

  2. Called someone on the telephone

  3. Faxed a form to someone

  4. Mailed a form to someone

  5. E-mailed a form to someone

  6. Or reported some other way [SPECIFY _______________________]

Do not report/have never reported [VOL]

Don't know/no answer [VOL]


65. Typically, who have you notified? [DO NOT READ; USE PRECODES]

product’s manufacturer

FDA

hospital, clinic, or health plan pharmacist

the P&T (Pharmacy & Therapeutics) group at the hospital or health plan

hospital, clinic, or health plan administration

malpractice insurance provider

local pharmacist

medical examiner (ME)

CDC (Centers for Disease Control and Prevention)

other [SPECIFY] _________________

DK/can’t remember


66. When was the most recent time you reported an adverse event or product problem?

  1. Within the last year

  2. Between 1 and 2 years ago

  3. Between 3 and 5 years ago

  4. Over 5 years ago

DK/Can’t remember [VOL]


67. Before today, did you know that health care providers can report product problems or adverse events directly to the FDA by telephone?

Yes

No

Don’t know/no answer [VOL]


68. Before today, did you know that FDA provides a special form for reporting adverse events or problems with drugs or medical devices directly to FDA?

Yes

No [GO TO 73]

Don' t know/No answer [GO TO 73]


69. Do you know how to get this form?

Yes

No


70. Have you ever used this form to notify FDA about a drug or device adverse event or product problem?

Yes

No [GO TO 73]

Don’t know/can’t recall [GO TO 73]


71. How easy or difficult was it to use this form? Was it

Very easy [GO TO 73]

Somewhat easy

Somewhat difficult

Very difficult

Don’t know/can’t recall [GO TO 73]


72. What problems did you have with the form? [DO NOT READ; USE PRECODES; ACCEPT MULTIPLE RESPONSES]

Too long

Too complicated

Too cumbersome/unwieldy

Needed too many answers

Couldn’t follow the logic

Too hard to submit

Other [SPECIFY] ___________________________________

None/no significant problems


73. When, if ever, would you not report a pharmaceutical or device adverse reaction or product problem? [DO NOT READ] Anything else? ….

Never

_________________________________________________________________________

_________________________________________________________________________

_________________________________________________________________________


That’s all the questions I have for today. Is there anything else you’d like to tell me about these topic areas?














Attachment B


Prenotification Letter for Physician Survey



HHS/FDA LETTERHEAD


Month and Date, 2007



Dear Colleague,


As we review the Food and Drug Administration’s (FDA) activities, it is crucial that we consider the needs of practicing physicians like yourself. In the next few weeks, you will be getting a call from a representative of Synovate, who will ask you to participate in a telephone survey they are conducting on behalf of the FDA. This survey concerns your use of risk information about medical products. The results of this survey will be used to help the FDA focus its communication efforts about medical product risks and benefits.


You are one of a small group of physicians, drawn from a national database, who we are asking to participate in our survey. For us to be able to draw valid conclusions, it is vital that we obtain your cooperation. However, your participation is purely voluntary. The FDA will not know the choice you make concerning participation. Should you choose to participate, your responses will be kept completely confidential. It will not be possible for the FDA to link you, personally, with any of the questionnaire responses.


The survey will take about 15 minutes. The results will be published on the FDA’s website as well as in other professional publications. We would also like to offer you a $75 honorarium as a token of our appreciation for your time. We hope you will help us in our efforts.


Thank you very much for your participation.



Sincerely,




Andrew von Eschenbach, M.D.

Commissioner, Food and Drug Administration




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