| CIGNA DME MAC Custom Questions |
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| Which best describes you? |
Provider/supplier |
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Billing service |
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Consultant or attorney |
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Local, state, or federal government employee or contractor |
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Software vendor |
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Other health care insurer or agency |
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Staff of provider/supplier working primarily with billing/insurance |
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Administrative staff of a provider/supplier |
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Other staff of a provider/supplier |
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Other (please specify) |
| Which best describes your Medicare contract of interest? |
Part A |
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Part B |
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Part D |
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DME MAC |
| In the last 30 days, how many times have you visited this website? |
This is my first time |
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Once or twice before |
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Three or four times before |
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More than once per week but not every day |
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Every day |
| What is your primary reason for visiting this site today? |
Download forms |
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Find contact information |
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Find general Medicare program information |
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Find out about a Local Coverage Determination (LCD) |
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Find enrollment information |
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Learn of, or register for, workshops, seminars or other training events |
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Read Medicare publications such as newsletters, press releases, etc. |
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Take an on-line training course |
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Find information on fees or fee schedules |
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Research a specific question on Medicare policy or billing |
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Other (please specify) |
| If you were not able to accomplish your goal in visiting the site today, please tell us what you were trying to do or find: |
open |
| If you did not find what you were looking for, what will you do next? |
Nothing; I found/completed what I wanted |
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Nothing, although I did not find/complete what I wanted |
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Call the CIGNA Government Services call center |
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Return to the CIGNA Government Services website later and try again |
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Send an email |
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Try the CMS Website |
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Write a letter |
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Other (please specify) |
| What features did you use during your visit today: |
ListServ |
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MyCGS |
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None |
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Online Education |
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Workshops or Seminars |
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Other |
| If you use the Listserv, please rate your satisfaction with the frequency of communications you receive via the Listserv. |
1 - Too often |
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2 |
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3 |
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4 |
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5 |
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6 |
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7 |
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8 |
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9 |
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10 - Not often enough |
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Does not apply |
| If you could identify one improvement to the Web site, what would that improvement be? |
open |