CMS - WPS J5 MAC Custom Questions | |
What is your primary reason for visiting this site today? | Find general Medicare program information Find contact information Find enrollment information Find information on fees or fee schedules Find out about a Local Coverage Determination (LCD) Research a specific question on Medicare policy or billing Learn of, or register for, workshops, seminars or other training events Take an on-line training course Read Medicare publications such as newsletters, press releases, etc. Download forms Other (please specify) |
In the last 30 days, how many times have you visited this Web site? | This is my first time Once or twice before Three or four times before More than once per week but not every day Every day |
Which best describes you? | Staff of a provider/supplier who works primarily with billing or insurance Administrative staff of a provider/supplier Other staff of a provider/supplier Provider/supplier Billing service Consultant or attorney Local, state, or federal government employee or contractor Software vendor Other health care insurer or agency Other (please specify) |
Are you a small provider? (Defined as a physician office with less than 25 full time equivalent employees or a supplier office with less than 10 full time equivalent employees) | Yes No I am not a provider |
Compared to other sites that offer similar information, how does this site compare to the quality of information? | This site is better This site is about the same This site is worse I am not familiar with other sites |
Are you registered to receive the WPS Medicare Listserv (e-News)? | Yes, I am registered to receive the WPS Medicare Listserv No, I choose not to register for the WPS Medicare Listserv No, I was not aware that WPS Medicare provided a Listserv No, but please provide a link to sign up after I submit this survey |
What self-help options have you utilized on the WPS Medicare Website? | Site Map Tutorials Bookmarks I was unaware that self-help options were available Other |
Do you find the placement of information on the WPS Medicare Website logical? | Yes No (please explain) |
How do you primarily prefer to find information when using this Website? | I prefer to utilize the search engine I prefer to navigate throughout the site Other |
What resources from other Medicare Websites have you utilized? | Education opportunities (CBTs, Seminar Registration, Teleconferences, Webinars) Self-Service Tools (IVR, E-mail Correspondence) Archived Information (Pricing, News) Forms Frequently Asked Questions (FAQs) Other |
For which state do you provide services? | Iowa Kansas Missouri Nebraska Other |
If you could identify one improvement to the website, what would that improvement be? | open |
If you did not find what you were looking for, what will you do next? | Nothing; I found/completed what I wanted Nothing, although I did not find/complete what I wanted Call the call center Return to the Website later and try again Send an email Try the CMS Website Try another Website (please specify the Website) Write a letter Other |
File Type | application/vnd.ms-excel |
Author | Professional Services |
Last Modified By | bjinnoha |
File Modified | 2008-01-31 |
File Created | 2001-08-03 |