FSR 230 DOD Defense Link

Customer Satisfaction Measure of Government Websites

FSR 230 DOD Defense Link.xls

FSR 229 HHS NIH Main, FSR 230 DOD Defense Link

OMB: 1505-0186

Document [xlsx]
Download: xlsx | pdf

Overview

DoD Main CQs
States


Sheet 1: DoD Main CQs

DoD DefenseLink Custom Questions
Question Text Answer Choices
(limited to 50 characters)
Type
drop-down menu check boxes radio buttons open-ended
Required
Y/N
Select one or all that apply
How frequently do you visit this site? First time
Daily
Weekly
Monthly
Every 2 months or less often
Drop-down menu Y select one
What best describes your role when visiting this site? Military Member
DoD Civilian
Military Family Member
General Public
Congress
News/Media
Non U.S. Government Affiliated Civilian
International Audience
Other, please specify:
Radio buttons Y select one
Which area of the site are you primarily visiting today? Top Leaders
News
Press
Photos
Videos
Speeches
Bloggers
Websites
Employee resources
Contact us
Sites
Search
Other, please specify:
Radio buttons Y select one
What is your primary reason for visiting this site today? See what the latest terror alert is
Read the news articles
Read the latest press releases
Find information on the Top Civilian or Military Leaders
Listen to speeches
Get the latest information on war in Iraq
Get the latest information on war in Afghanistan
Look at photos
View top story clips or videos
Join the current bloggers roundtable
Search the archives
Find publication of interest
Find regulations and forms
Find special reports
Find other military websites
Research employee resources
Sign up for email news feeds
Get RSS news feeds
Look up podcasts
Just browsing
Other, please specify:
Radio buttons Y select one
What method are you using to find the information on this site? DefenseLink search
Links in the page
Top navigation bar
Left navigation bar
Bottom navigation bar
Just navigating thru the web pages
Other
Drop-down menu Y select one
If you used the search feature of the site today to find your information, what type of difficulty, if any, did you encounter with the search functionality? I did not use the search tool
I did not encounter any difficulties
Search results were helpful
Search results were not helpful
Returned too many results
Returned not enough results
Returned no results
Returned results that were too similar/redundant
Results were not relevant to my search terms or needs
I was not sure what words to use in my search
Search required too many refinements to get to what I wanted
Search speed was too slow
Other, please specify:
Radio buttons Y select one
Did you find what you were looking for? Yes
Partially
Still looking
No, please specify:
Radio buttons Y select one
Do you use an RSS news reader? Yes
No
Not sure
Radio buttons Y select one
Do you use social networking sites? Yes
No
Not sure
Radio buttons Y select one
What sections are you most interested in and why?
Open-ended N
What sections could be improved and how?
Open-ended N
How would you rate your interest in:

Top photos
News articles
Pentagon Channel
Photo essays
RSS feeds
Biographies
Press releases
High
Medium
Low
Matrix Y select one
What other features or information would you like to see on this site?
Open-ended N
If you could make one improvement to this site, what would it be?
Open-ended N
Where are you located? List of states (see next tab)
Deployed location
Stateside military base
Overseas military base
Outside of U.S.
Drop-down menu N select one
Please select the category that includes your age. 17 and under
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 and over
I prefer not to respond
Drop-down menu N select one

Sheet 2: States

States:
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington D.C.
West Virginia
Wisconsin
Wyoming
File Typeapplication/vnd.ms-excel
File TitleMaster Element List
AuthorProfessional Services
Last Modified Bybjinnoha
File Modified2008-07-10
File Created2001-08-03

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