Form FSR 235 FSR 235 NARA Records Management questionnaire

Customer Satisfaction Measure of Government Websites

FSR 235 NARA Records Management

FSR 235 NARA Records Management

OMB: 1505-0186

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NARA Records Management Custom Questions


Thank you for visiting NARA’s Records Management site. You have been randomly selected to take part in this survey that is being conducted by Foresee Results on behalf of NARA. Please take a minute or two to give us your opinions. The feedback you provide will help us enhance our site and serve you better in the future. All responses are strictly confidential.


No.

Question

Answer

Type

1

What information were you primarily looking for at this site?



1. General Federal records regulations and information

2. General Records Schedules (GRS)

3. Training and class information

4. Records scheduling information

5. Records management information specific to my agency
6. NARA contact information
7. Guidance on managing electronic records
8. Other (fill in)

Check one box. Text entry for other

2

Did you find the information you were seeking?

Yes (go to question 3)

No (skip to question 4)

Radio buttons

3

Did that information meet your needs?


Yes (skip to question 5 )

No – Please explain (fill in and skip to 5?

Radio buttons

4

Describe the information you were seeking

Fill in the blank

Text entry blank

5

Where do you work?

1. Washington, DC area

2. Outside Washington, DC area


Radio buttons

6

Do you work for:


1. Federal government

2. State/local government

3. Private industry

4. Other

Radio buttons with a text entry blank

7

Which of the following best represents your primary responsibility?


1. Records Management (go to question 9)

2. Information Technology (skip to question 10)

3. Legal (skip to question 10)

4. Policy Development (skip to question 10)

5. Training (skip to question 10)

6. Other (skip to question 10)

Radio buttons with text entry blank

8

Describe your organizational responsibility:

1. Records Management Officer

2. Records Liaison

3. Files Custodian

4. Other


Radio buttons with text entry blank

9


How can we make our website better meet your needs?


Fill in the blank

Text entry blank


RM Foresee Survey 1

File Typeapplication/msword
File TitleForeSee Survey for
AuthorNARAuser
Last Modified Bybjinnoha
File Modified2008-08-27
File Created2008-08-27

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