Transmittal Letter

OMBTransLet15.wpd

Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration (SAMHSA)

Transmittal Letter

OMB: 0930-0197

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DEPARTMENT OF HEALTH & HUMAN SERVICES Public Health Service



Substance Abuse and Mental

Health Services Administration

Rockville, MD 20857




DATE: June 1, 2007


FROM: Reports Clearance Officer, SAMHSA


TO: Chief, Human Resources and Housing Branch

Office of Information and Regulatory Affairs, OMB

ATTN: John Kraemer


Through: Reports Clearance Officer, DHHS ____


SUBJECT: Services Accountability Improvement System (SAIS) CSAT GPRA 30 Day Post-Training and 30 Day Post-Technical Assistance Feedback Surveys (OMB No. 0930-0197)


The attached materials are provided in support of our request for approval of a customer satisfaction feedback survey under SAMHSA’s generic approval for “Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration.”


This is the 15th submission under that approval and will impose an estimated annual average total burden of 40 hours, which would bring the total currently approved burden under this clearance to 14,263 hours for this one-time data collection. The current total burden hours in the OMB inventory for the Customer Satisfaction Survey (OMB No. 0930-0197) is 15,225.


We look forward to receiving your feedback so that implementation may proceed.





Summer King




Attachments:

Data Collection Proposal and Survey Materials

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