EEOC National Contact Center Customer Service Survey

EEOC National Contact Center Customer Service Survey

NCC Customer Satisfaction Survey Questions

EEOC National Contact Center Customer Service Survey

OMB: 3046-0045

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Customer Satisfaction Survey Questions

EEOC NATIONAL CONTACT CENTER

(to be used with persons who call, email, fax, or write the Contact Center)


Question 1: Overall, I was satisfied with the quality of service that I received.

A.Strongly Agree

B.Agree

C.Neutral

D.Disagree

E.Strongly Disagree


Question 2: The Customer Service Representative who assisted me was helpful.


A.Strongly Agree

B.Agree

C.Neutral

D.Disagree

E.Strongly Disagree


Question 3: I would use the EEOC National Contact Center again.


A. Strongly Agree

B. Agree

C. Neutral

D. Disagree

E. Strongly Disagree

File Typeapplication/msword
File TitleCustomer Satisfaction Survey Questions
AuthorDRUSSEL
Last Modified ByDRUSSEL
File Modified2007-08-23
File Created2007-08-23

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