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pdfSocial Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Black Canyon of the Gunnison
National Park
Visitor Study
2
Black Canyon of the Gunnison National Park Visitor Study
OMB Approval 1024-0224 (NPS #xx-xx)
Expiration date: xxx
United States Department of the Interior
NATIONAL PARK SERVICE
Black Canyon of the Gunnison National Park
102 Elk Creek
Gunnison, CO 81230- 9304
IN REPLY REFER TO:
Summer 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Black
Canyon of the Gunnison National Park. This information will help us
improve our management of this park and better serve you, our visitor.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20 minutes
after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.nps.gov/blca and www.psu.uidaho.edu.
If you have any questions, please contact Margaret Littlejohn, NPS VSP
Director, Park Studies Unit, College of Natural Resources, P.O. Box
441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Constance A. Rudd
Superintendent
Black Canyon of the Gunnison National Park
Black Canyon of the Gunnison National Park Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please
do not put your name or that of any member of your group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 20 minutes per response. Direct comments regarding the
burden estimate or any other aspect of this form to Margaret Littlejohn, NPS
Visitor Services Project, College of Natural Resources, University of Idaho,
P.O. Box 441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Black Canyon of the Gunnison National Park Visitor Study
Your Visit To Black Canyon of the Gunnison National Park
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the Park
with, such as spouse, family, friends, etc. This does not include the larger group that you
might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior to this visit, how did you and your personal group obtain information to plan
your visit to Black Canyon of the Gunnison National Park (NP)? Please mark ( ) all
that apply in column (a). [2. TPLAN11]
•
b) If you were to visit Black Canyon of the Gunnison NP in the future, how would you
and your personal group prefer to obtain information about the park? Please mark
( ) all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Black Canyon of the Gunnison NP website: www.nps.gov/blca
O
O
Other websites
O
O
Friends/relatives/word of mouth
O
O
Inquiry to park via phone, mail, or email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Previous visits
O
O
Other National Park Service sites/units
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
State welcome center/visitors bureau/Chamber of Commerce
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
Black Canyon of the Gunnison National Park Visitor Study
5
c) From the sources marked in column (a), did you and your personal group receive
the type of information about the park that you needed? [2. TPLAN12]
O
No
O Yes Î Go to Question 2
Ð
d) If NO, what type of park information did you and your personal group need that was
not available? Please be specific. [2. TPLAN13]
2. a) Prior to this visit, were you and your personal group aware of the following
rules/regulations at Black Canyon of the Gunnison NP? Please mark ( ) one answer
for each item in column (a). [1. VARIATION KNOW8]
•
b) Did you and your group learn (via publications, signs, talking to park staff, etc.) about
these rules/regulations during this visit to Black Canyon of the Gunnison NP?
Please mark ( ) one answer for each item in column (b).
[1. VARIATION LEARN5]
a) Aware prior
b) Learned
to visit?
during visit?
Yes
No
Yes
No
Rules/regulations
•
O
O
An entrance fee is required to enter Black Canyon
of the Gunnison NP
O
O
O
O
Permits are required for hiking, climbing and
kayaking below the canyon rim
O
O
O
O
Gold medal fishing regulations apply
O
O
O
O
Certain restrictions apply for firearms
O
O
O
O
Campsites can be reserved through a national
reservation system
O
O
O
O
Collecting of any material (e.g., wood, wildflowers,
rocks, historic artifacts) is prohibited
O
O
•
c) How did you learn about the above rules/regulations on this visit? Please mark ( ) all
that apply. [1. VARIATION LEARN7]
3.
O
Park newspaper
O
Visitor center exhibits
O
Outdoor/wayside exhibits
O
Ranger/park staff
O
Signs
On this visit, how many vehicles did you and your personal group use to arrive at the
park? Please write a 0 if you did not arrive by vehicle. [1. GRP4]
Number of vehicles
6
4.
Black Canyon of the Gunnison National Park Visitor Study
How did this visit to Black Canyon of the Gunnison NP fit into your travel plans?
Please mark ( ) one. [2. TPLAN4]
•
O
Black Canyon of the Gunnison NP was primary destination
O
Black Canyon of the Gunnison NP was one of several destinations
O
Black Canyon of the Gunnison NP was not a planned destination
[3. VARIATION TRIPC1]
5. On this trip, what was the primary reason that you and your personal group came to
the Black Canyon of the Gunnison NP area? Please mark ( ) one.
•
6.
O
Resident of the area (within 20 miles of the park) Î Go to Question 6
O
Visit Black Canyon of the Gunnison NP
O
Visit other attractions in the area
O
Visit friends/relatives in the area
O
Traveling through - unplanned visit
O
Business
O
Other (Please specify)
a) On this visit, how long did you and your personal group spend visiting Black
Canyon of the Gunnison NP? Please list partial hours as ½, ½, ¾. [3. TRIPC11]
Number of hours, if less than 24 hours
OR
Number of days, if 24 hours or more
[3. VARIATION TRIPC11]
b) How long did you and your personal group stay in the Black Canyon of the Gunnison
NP area (within a 60 mile radius of Montrose)? Please list partial hours as ½, ½, ¾.
O
Resident of the area Î Go to Question 7
Number of hours if less than 24 hours
OR
Number of days if 24 hours or more
7.
a) On this trip, did you and your personal group camp inside Black Canyon of the
Gunnison NP? Please mark ( ) one [3. VARIATION TRIPC15]
•
O
Yes
O
No, day use only
O
No, stayed overnight but did not camp inside the park Î Go to Question 8
[3. VARIATION ACT9]
Î Go to Question 8
Black Canyon of the Gunnison National Park Visitor Study
7
b) If you and your personal group did not camp inside Black Canyon of the Gunnison
NP, why not? Please mark ( ) all that apply.
•
O
Campgrounds were full
O
Location not convenient
O
Lack of desired campsite type
O
Campgrounds lacked facilities
O Other (Please specify)
[3. TRIPC20]
c) If the campgrounds lacked desired types or facilities, what is it that you and your
personal group needed that was not available? Please be specific
[TRIPC29]
8. Which other local and regional attractions did you and your personal group visit on this
trip to Black Canyon of the Gunnison NP? Please mark ( ) all that apply.
•
O
West Elk Loop Scenic Byway
O
Crawford State Park
O
Curecanti National Recreation Area
O
Colorado National Monument
O
Florissant Fossil Beds National Monument
O
Telluride
O
Grand Mesa
O
Ute Indian Museum
O
Gunnison Gorge Wilderness Area
O
Crested Butte
O
Ridgway State Park
O
Ouray
O
Silver Thread Scenic Byway
O
Lake City
O Other (Please specify)
[6. EVALSERV17]
9. On this visit, were the signs directing you and your personal group to Black Canyon of
the Gunnison NP adequate? Please mark ( ) only one response for each.
•
a) Signs on U.S. Hwy 50
O
Yes
O
No
O
Did not use
b) Signs on state highways 347 or 92
O
Yes
O
No
O
Did not use
c) Signs on county roads
leading to north rim
O
Yes
O
No
O
Did not use
c) Signs inside the park
O
Yes
O
No
O
Did not use
d) If you answered NO to any of the above, please explain.
___________________________________________________________________
8
Black Canyon of the Gunnison National Park Visitor Study
[2. ITIN1]
10. On this visit to Black Canyon of the Gunnison NP, which of the following sites did you
and your personal group visit? Please mark ( ) all that apply on the map.
•
11. a) On this visit, did you and your personal group walk/hike any trail? [3. TBACK12]
O
Yes Î Go to Question 11c
O
No
•
b) If NO, why not? Please mark ( ) all that apply. [3. VARIATION ACT9]
O
Physical constraints
O
Interested in activities other than hiking
O
Lack of trail with desired distance
O
Lack of trail with desired difficulty level
O
Other (Please specify)
c) If Black Canyon of the Gunnison NP does not have the trails with the desired distances
and difficulty levels, would you be interested in having the park add such trails?
[3. VARIATION FVIS8]
O
Yes
O
No Î Go to Question 11e
Black Canyon of the Gunnison National Park Visitor Study
9
d) If YES, what distance and difficulty level would you desire? Please be specific.
[3. VARIATION FVIS8]
Distance:
Difficulty:
e) If Black Canyon of the Gunnison NP does not have trails with desired distance and
difficulty levels, would you be interested in information about other trails in the area
outside the park with these desired features? [Topic area 7—Visitor opinions on park
management]
O
O
Yes
No
12. a) On this visit, which activities did you and your personal group participate in within
Black Canyon of the Gunnison NP? Please mark ( ) all that apply in column (a).
[3. ACT22]
•
b) If you were to visit Black Canyon of the Gunnison NP in the future, in which
activities would you and your personal group prefer to participate? Please mark ( )
all that apply in column (b). [3. VARIATION ACT22]
a) This visit
b) Future visits
•
O
General sightseeing
O
O
Attending ranger-led programs
O
O
Creative arts (photography/painting/drawing)
O
O
Learning/studying geology
O
O
Nature study (birds, wildlife, wildflowers, etc.)
O
O
Camping in developed campgrounds
O
O
Day hiking
O
O
Backpacking
O
O
Fishing
O
O
Taking scenic drives
O
O
Picnicking
O
O
Kayaking
O
O
Rock climbing
O
O
Other (Please specify below)
O
This visit
Future visits
10
Black Canyon of the Gunnison National Park Visitor Study
c) Which one of the above activities in column a was most important to you and your
personal group on this visit to Black Canyon of the Gunnison NP? [3. ACT23]
d) What services and/or facilities would enhance your participation in this activity? Please
explain. [3. VARIATION FVIS8]
[3. VARIATION ACT22]
13. a) Did anyone in your group participate in rock climbing in Black Canyon of the
Gunnison NP on this visit or past visit(s)? Please mark ( ) one.
•
O
No, we have not participated in climbing activities Î Go to part d
O
Yes, we climbed on both this visit and past visit(s)
O
This is our first time climbing here
O
We have climbed in the past, but not on this visit
b) Where is your preferred area to climb in the park? [3. VARIATION ACT22]
O
Don’t have a preferred area
OR list one ___________________________________________________
c) Have you ever developed a new climbing route? [3. VARIATION ACT24]
O
Yes
O
No
d) Have you ever climbed in Curecanti National Recreational Area? [3. VARIATION
ACT22]
O
Yes
O
No
e) Have you ever participated in ice-climbing in either Black Canyon of the Gunnison
NP or Curecanti National Recreational Area? [3. VARIATION ACT22]
O
Yes
O
No Î Go to Question 14
f) Please list the location of the approach trail used to gain access to your iceclimbing area. [3. VARIATION FVIS8]
_______________________________________________________________
14. If you were to visit Black Canyon NP in the future, which of the following commercial
services would you like to have available? Please mark ( ) all that apply.
[6. VARIATION OPMGMT7]
•
O
Not interested in commercial services Î Go to Question 15
O
Restaurant/food service
O
Snack/vending machine
Black Canyon of the Gunnison National Park Visitor Study
O
Camp store
O
Other (Please specify)
O
11
Souvenir/gift shop
15. a) Please indicate how safe you and your group felt in the following locations during
this visit to Black Canyon of the Gunnison NP. Please mark ( ) one answer for
each location. [6. VARIATION EVALSERV19]
•
Location
Very
unsafe
Somewhat Neither Somewhat Very did not
unsafe safe/unsafe
safe
safe use/visit
On roads
O
O
O
O
O O
On trails
O
O
O
O
O O
In campsites
O
O
O
O
O O
In parking areas
O
O
O
O
O O
At overlooks
O
O
O
O
O O
b) If you marked that you felt “very unsafe” or “somewhat unsafe” for any of the above
locations, please explain where and why. [6. VARIATION EVALSERV20]
Reason:
Location:
16. It is the National Park Service’s responsibility to protect Black Canyon of the Gunnison
NP’s natural, scenic, and cultural resources and visitor experiences that depend on
these. How important is protection of the following to you and your group? Please
mark ( ) one answer for each attribute/resource/experience. [6. OPNMGMT4]
•
Attribute/resource/experience
Not
Somewhat Moderately Very Extremely
important important important important important
Scenic views without development
O
O
O
O
O
Cultural resources/history
O
O
O
O
O
Recreational opportunities
(hiking, camping, climbing,
etc.)
O
O
O
O
O
Clean water
O
O
O
O
O
Clean air (visibility)
O
O
O
O
O
Solitude
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Educational opportunities
O
O
O
O
O
Dark, starry night sky
O
O
O
O
O
12
17.
Black Canyon of the Gunnison National Park Visitor Study
Please list one aspect of the park’s story that you might share with family and
friends. Please be specific. [Topic area 1 ⎯ Visitor characteristics]
[6. EVALSERV21]
18. a) Please mark ( ) all the visitor services and facilities that you or your personal group
used during this visit to the Black Canyon of the Gunnison NP.
•
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group used,
please rate their quality from 1-5.
a) Visitor services and
facilities used
•
Mark ( )
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
O
Assistance from park staff
O
Black Canyon of the Gunnison NP website:
www.nps.gov/blca (used before or during visit)
O
Campsites
O
Junior Ranger program
O
Park brochure/map
O
Picnic areas
O
Ranger-led programs
O
Restrooms
O
Sales items in park bookshop
(selection, price, etc.)
O
Self-guided tour booklets
O
Visitor center
O
Visitor center exhibits
O
Visitor center film
O
Wayside exhibits
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
Black Canyon of the Gunnison National Park Visitor Study
13
19. If you were to visit Black Canyon of the Gunnison NP in the future, which topics would
you and your personal group like to learn (or learn more) about? Please mark ( ) all
that apply. [3. VARIATION FVIS6]
•
Not interested in learning about the park Î Go to Question 28
O
O
O
O
O
O
O
O
O
Geology
Plants and animals
Ecosystem
Fire ecology and management
Rock climbing
History
Wilderness use and values
Other (Please specify)
[3. VARIATION FVIS7]
20. If you were to visit Black Canyon of the Gunnison NP in the future, what types of
interpretive programs would you and your personal group like to attend to learn about
the cultural and natural aspects of the park? Please mark ( ) all that apply.
•
O
Not interested in interpretive programs Î Go to Question 29
O
O
O
O
O
Ranger-led walks
O
O
O
O
Ranger talks
Campfire programs
Self-guided with materials
Audio/video tour
Auto tour
Children’s activities
Astronomy programs
Other (Please specify)
21. Overall, how would you and your personal group rate the quality of facilities, services,
and recreational opportunities at Black Canyon of the Gunnison NP during this visit?
Please mark ( ) only one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
22. On this visit, were you and your personal group with the following type of organized
groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Climbing group
O
Yes
O
No
d) Other organized group
O Yes
O No
(business, church, scout, etc.)
e) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
14
Black Canyon of the Gunnison National Park Visitor Study
23. a) On this visit, which kind of personal group (not guided tour/school/other organized
group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including yourself?
Number of people in personal group [1. GR3]
24. For you and your personal group on this visit, please provide the following. If you do
not know the answer, please leave it blank. [1. AGE3]:
c) Frequency of visits to park
a) Current
age
b) U.S. ZIP code or
name of country
other than U.S.
1=First visit
2=Less than 1 time/year
3=From 1 to11 times/year
4=From 12 to 51 times/year
5=More than 51 times/years
(including this visit)
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
25. a) Does anyone in your personal group have a physical condition that made it difficult
to access or participate in park activities or services? [1. GR2]
O
O
Yes
No Î Go to Question 24
b) If YES, what services or activities were difficult to access/participate in?
26. a) & b) When visiting an area such as Black Canyon of the Gunnison NP, which one
language do you and most members of your personal group prefer to use for the
following? [1. LANG2]
a) Speaking
O
English
O
Other language (Specify)
b) Reading
O
English
O
Other language (Specify)
Black Canyon of the Gunnison National Park Visitor Study
15
27 a) Are you or members of your group Hispanic or Latino? Please mark ( ) one for
each group member. [1. RACE/ETH1]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
•
Yes, Hispanic or
Latino
O
O
O
O
O
O
O
No, not Hispanic
or Latino
O
O
O
O
O
O
O
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member. [1. RACE/ETH4]
•
Member Member Member Member Member
#3
#4
#5
#6
#7
Yourself
Member
#2
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or other
Pacific Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
28. For you only, what is the highest level of education you have completed? Please mark
( ) one. [1. VARIATION ED1]
•
O
O
O
Some high school
High school diploma/GED
O
O
Bachelor’s degree
Graduate degree
Some college
29. If you were a manager planning for the future of Black Canyon of the Gunnison
NP, what would you propose? Please be specific. [6. OPNMGMT7]
30. Is there anything else you and your personal group would like to tell us about your
visit to Black Canyon of the Gunnison NP? [6. OPNMGMT8]
16
Black Canyon of the Gunnison National Park Visitor Study
Thank you for your help! Please seal the questionnaire with the stickers provided and
drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Chattahoochee River
National Recreation Area
Visitor Study
2
Chattahoochee River National Recreation Area Visitor Study
OMB Approval xxx (NPS# xxx)
Expiration date: xxxx
United States Department of the Interior
IN REPLY REFER TO:
NATIONAL PARK SERVICE
Chattahoochee River National Recreation Area
1978 Island Ford Parkway
Sandy Springs GA 30350
June 2010
Dear Visitor:
Thank you for participating in this important study. Our goal is to
learn about the expectations, opinions, and interests of visitors to
Chattahoochee River National Recreation Area. This information
will assist us in our efforts to better manage this park and to serve
you.
This questionnaire is only being given to a select number of
visitors, so your participation is very important! It should only take
about 20 minutes to complete after your visit.
When your visit is over, please complete this questionnaire. Seal it
with the stickers provided on the last page and drop it in any U.S.
mailbox.
If you have any questions, please contact Margaret Littlejohn, NPS
VSP Director, Park Studies Unit, College of Natural Resources,
P.O. Box 441139, University of Idaho, Moscow, Idaho 838441139, phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Daniel R Brown
Superintendent
Chattahoochee River National Recreation Area Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please do
not put your name or that of any member of your personal group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is estimated
to average 20 minutes per response. Direct comments regarding the burden
estimate or any other aspect of this form to Margaret Littlejohn, NPS Visitor
Services Project, College of Natural Resources, University of Idaho, P.O. Box
441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Chattahoochee River National Recreation Area Visitor Study
Your Visit to Chattahoochee River National Recreation Area
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior to this visit, how did you and your personal group obtain information about
Chattahoochee River National Recreation Area (NRA)? Please mark ( ) all that
apply in column (a). [2. TPLAN11]
•
b) If you were to visit Chattahoochee River NRA in the future, how would you and
your personal group prefer to obtain information about the park? Please mark
( ) all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Chamber of commerce/visitors bureau/state welcome center
O
O
Chattahoochee River NRA website: www.nps.gov/chat
O
O
Other websites
O
O
Friends/relatives/word of mouth
O
O
Inquiry to park via phone, mail, or email
O
O
Local businesses (hotels, motels, real estate companies, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
School class/program
O
O
Social media (Facebook, Twitter, etc.)
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visit
c) From the sources marked in column (a) did you and your personal group
receive the type of information about the park that you needed? [2. TPLAN12]
O
No
O
Yes Î Go to Question 2
Chattahoochee River National Recreation Area Visitor Study
5
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific. [2. TPLAN13]
2.
Prior to this visit, were you and your personal group aware that Chattahoochee
River NRA is a unit of National Park Service? [1. VARIATION KNOW2]
O
3.
Yes
No
Prior to this visit, were you and your personal group aware of the safety
requirements for water activities in Chattahoochee River NRA? [1. KNOW8]
O
4.
O
Yes
O
No
a) During your travel to Chattahoochee River NRA, how did you and your personal
group locate the sites that you wanted to visit? Please mark ( ) all that apply.
[6. VARIATION EVALSERV4]
O Knew the locations from previous visit(s) or from living in the area
•
O
Road signs
O
Map/travel guide/tour book
O
Written or verbal directions from the park
O
GPS or other electronic navigation systems
O
Park website: www.nps.gov/chat
O
Other (Please specify)
b) Did you have any difficulty locating the sites? [6. VARIATION EVALSERV3]
O
Yes
O
No Î Go to Question 5
c) If YES, what was the problem? [6. VARIATION EVALSERV4]
5.
a) Chattahoochee River NRA has many different units along 48 miles of the river.
What type of information would be most useful to you and your personal group
as you arrive at any unit of the park? Please mark ( ) all that apply. [2.
VARIATION TPLAN13]
•
O
None Î Go to Question 6
O
Restroom locations
O
Fee payment locations
O
Rules and regulations
O
Trail maps
O
Other (Please specify)
6
Chattahoochee River National Recreation Area Visitor Study
b) How would you and your personal group like to get the above information about
Chattahoochee River NRA? Please mark ( ) all that apply. [2. VARIATION
TPLAN11]
•
O
Brochures
O
Signs
O
Bulletin boards
O
Park website
O
Cell phone/iPod download
O
Park travel radio station
O
Other (Please specify)
[6. EVALSERV19]
6. a) For the safety issues below, please indicate how safe you and your personal
group felt from crime and accidents during this visit to Chattahoochee River
NRA. Please mark ( ) one answer for each issue.
•
How safe did you feel in the park?
Very
Unsafe
Safety issue
Somewhat Neither unsafe Somewhat Very
unsafe
nor safe
safe
safe
Personal safety—from crime
O
O
O
O
O
Personal safety—from accidents
O
O
O
O
O
Personal property—from crime
O
O
O
O
O
b) If you marked “very unsafe” or “somewhat unsafe” on any of the above items,
please explain why. [6. EVALSERV20]
7.
[6. EVALSERV19]
a) For the safety issues below, please indicate how safe you and your personal
group feel from crime and accidents in your own neighborhood. Please mark
( ) one answer for each issue.
•
How safe did you feel in your own neighborhood?
Neither
unsafe Somewhat Very
safe
safe
nor safe
Very
Unsafe
Somewhat
unsafe
Personal safety—from crime
O
O
O
O
O
Personal safety—from accidents
O
O
O
O
O
Personal property—from crime
O
O
O
O
O
Safety issue
b) If you marked “very unsafe” or “somewhat unsafe” on any of the above items,
please explain why. [6. EVALSERV20]
Chattahoochee River National Recreation Area Visitor Study
8.
7
a) On this visit, which activities did you and your personal group participate in
within Chattahoochee River NRA? Please mark ( ) all that apply. [3. ACT24]
•
b) On past visits, which activities did you and your personal group participate in
within Chattahoochee River NRA? Please mark (•) all that apply.
O
First visit--have not visited in the past
a) This visit
b) Past visits
O
Attending ranger-led talks/programs/demonstrations
or special events
O
O
Bicycle riding
O
O
Kayaking/canoeing
O
O
Tubing/rafting
O
O
Motor boating
O
O
Creative arts (photography/drawing/painting/writing)
O
O
Enjoying solitude/quiet
O
O
Fishing with guide
O
O
Fishing (unguided)
O
O
General sightseeing
O
O
Exercising/running/jogging
O
O
Nature study (wildlife, wildflowers, birds, etc.)
O
O
Picnicking
O
O
Attending fitness class
O
O
Walking/hiking
O
O
Other (Please specify)
O
This visit
Past visits
[3. ACT23]
c) Which one of the above activities from column a was most important to you and
your personal group on this visit to Chattahoochee River NRA? Please list one.
8
Chattahoochee River National Recreation Area Visitor Study
[3. VARIATION ITIN3]
9.
a) On this visit, which of the following units at Chattahoochee River NRA did you
and your personal group visit/use? Use the map on the next page to help you
identify the units. Please mark ( ) all that apply.
b) On past visits, which of the following units have you and your personal group
visited? Please mark ( ) all that apply.
•
•
O
First visit--have not visited in the past
a) This visit
b) Past visits
O
Paces Mill (Palisades)
O
O
Akers Mill (Palisades)
O
O
Whitewater Creek (Palisades)
O
O
Indian Trail (Palisades)
O
O
Columns Drive (Cochran Shoals)
O
O
Interstate North Parkway (Cochran Shoals)
O
O
Powers Island (Cochran Shoals)
O
O
Sope Creek (Cochran Shoals)
O
O
Johnson Ferry North
O
O
Johnson Ferry South
O
O
Gold Branch
O
O
Vickery Creek
O
O
Island Ford
O
O
Jones Bridge
O
O
Medlock Bridge
O
O
Abbotts Bridge
O
O
Settles Bridge
O
O
Bowmans Island
O
O
Other (Please specify)
O
This visit
Past visits
c) If you and your personal group visited only one site on this visit, why did you
choose that site? [2. VARIATION TPLAN22]
Chattahoochee River National Recreation Area Visitor Study
9
10
Chattahoochee River National Recreation Area Visitor Study
•
10. a) Please mark ( ) all the information services that you or your personal group
used at Chattahoochee River NRA during this visit. [6. EVALSERV21]
b) Next, for only those services that you or your personal group used, please rate
their importance to your visit from 1-5.
c) Finally, for only those services that you or your personal group used, please
rate their quality from 1-5.
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
a) Information services used
Mark ( )
•
O
Park brochure/map
O
Assistance from park staff
O
Outdoor exhibits
O
River Guide Brochure
O
Ranger-led programs
O
Junior Ranger program
O
Directional signs
O
Regulation signs
O
Information signs
O
Bulletin boards
O
Park website: www.nps.gov/chat
(used before or during visit)
O
Visitor center bookstore sales items
(selection, price, etc.)
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
11. a) On this visit, how did you and your personal group arrive at Chattahoochee
River NRA? Please mark ( ) all that apply. [3. VARIATION TRANS1]
•
O
Walk
O
O
Vehicle Î
O
Other (Please specify)
Bicycle
b) If marked, please list number of vehicles
[1. GR4]
Chattahoochee River National Recreation Area Visitor Study
11
12. a) On this visit to Chattahoochee River NRA, did you and your personal group plan
to visit only one specific site within the park? [3. VARIATION ITIN1]
O
O
Yes
No Î Go to Question 13
b) If YES, which site was it? [3. VARIATION ITIN4]
c) On this visit, were you able to find that site? [3. VARIATION TRIPC9]
O
O
Yes
No Î Go to Question 13
d) On this visit, were you able to find parking at that site? [5. VARIATION CROWD5]
O
O
Yes
No
•
13. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used at Chattahoochee River NRA during this visit. [6. EVALSERV21]
b) Next, for only those services and facilities that you or your personal group
used, please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Visitor services/facilities used
Mark ( )
•
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
O
Access for people with disabilities
O
Boat or step-down ramps
O
Picnic areas
O
Restrooms
O
River
O
Trails
O
Visitor center
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
[3. TRIPC11]
14. On this visit, how long in total did you and your personal group spend at
Chattahoochee River NRA? Please list partial hours as ¼, ½, or ¾.
Number of hours
12
Chattahoochee River National Recreation Area Visitor Study
[3. FVIS12]
15. a) If you were to visit Chattahoochee River NRA in the future, would you and your
personal group be interested in attending ranger-led talks/programs?
O
O
No, unlikely
O Not sure
Ô Go to Question 16 Ó
b) If YES, what theme or topic would interest you? [3. VARIATION FVIS18]
Yes, likely
[3. VARIATION FVIS6]
c) Which types of ranger-led programs would interest you and your personal
group? Please mark ( ) all that apply.
•
O
Nature hike
O
Night hike
O
Canoe/kayak float trip
O
History program
O
Children’s programs
O
Evening programs
O
Other (Please specify)
[3. FVIS13]
d) Which program length would be most suitable for you and your personal
group? Please mark ( ) one.
•
O
Under 1/2 hour
O
Other (Please specify)
O
O
1/2 - 1 hour
1 - 2 hours
16. If you were to visit Chattahoochee River NRA in the future, how would you and
your personal group prefer to learn about cultural and natural history/features of
Chattahoochee River NRA? Please mark ( ) all that apply. [3. FVIS4]
•
O
Not interested in learning about the park Î Go to Question 17
O
Indoor exhibits
O
Outdoor exhibits
O
Park website: www.nps.gov/chat
O
Self-guided tours
O
Films, movies, slide shows
O
Special events
O
Ranger-led programs
O
As a volunteer in the park
O
Electronic media/devices for visitors (downloadable digital files, podcasts,
cell phone tours, interactive computer programs/tours, audio, etc.)
O
Printed materials (brochures, park newspaper, books, maps, etc.)
O
Other (Please specify)
Chattahoochee River National Recreation Area Visitor Study
13
17. On this visit, were you and your personal group part of the following types of
organized groups? [1. GR6]
a) Commercial guided fishing group
O
Yes
O
No
b) Commercial guided group
(by boat, canoe, kayak, raft, tube, or bicycle)
O
Yes
O
No
c) School/educational group
O
Yes
O
No
d) Other group (scouts, work, church, etc.)
O
Yes
O
No
e) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
•
18. a) On this visit, which kind of personal group were you with? Please mark ( )
one.[1. GR5]
O Alone
O Friends
O
Family
O
O
Other (Please specify)
Family and friends
b) On this visit, how many people were in your personal group, including yourself?
Number of people in personal group [1. GR3]
[1. LANG2]
19. a) & b) When visiting an area such as Chattahoochee River NRA, which languages
do you and most members of your personal group prefer to use for the following?
a) Speaking
O
English
O
Other language (Specify)
b) Reading
O
English
O
Other language (Specify)
c) In your opinion, what services in the park need to be provided in languages other
than English? Please specify a service(s) or mark ( ) “None.”
•
O
None
Service(s)
20. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
Yes
O
No Î Go to Question 21
b) If YES, on this visit, what activities or services did the person(s) have difficulty
accessing or participating in?
14
Chattahoochee River National Recreation Area Visitor Study
[1. AGE3]
21. For you and your personal group on this visit, please
c) Number of visits to
provide the following. If you do not know the answer,
Chattahoochee River NRA
leave blank.
(including this visit)
b) U.S. ZIP code or
name of country
other than U.S.
a) Current age
1=First visit
2=Occasionally during year,
but not every month
3=Every month
4=Every week
5=Daily
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
[1. INCOM1]
22. a) Which category best represents your annual household income? Please mark
( ) one.
•
O
Less than $24,999
O
$50,000-$74,999
O
$150,000-$199,999
O
$25,000-$34,999
O
$75,000-$99,999
O
$200,000 or more
O
$35,000-$49,999
O
$100,000-$149,999
O
Do not wish to answer
[1. VARIATION GR3]
b) How many people are in your household?
Number of people
23. a) Are you or members of your personal group Hispanic or Latino? Please mark
( ) one for each group member. [1. RACE/ETH1]
•
Yourself
Member
#2
Member Member Member Member Member
#3
#4
#5
#6
#7
Yes, Hispanic or
Latino
O
O
O
O
O
O
O
No, not Hispanic
or Latino
O
O
O
O
O
O
O
Chattahoochee River National Recreation Area Visitor Study
15
[1. VARIATION RACE/ETH4]:
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member.
•
Yourself
Member Member Member Member Member Member
#2
#3
#4
#5
#6
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
If any members are Asian, please list the Asian group(s) that the person(s) belongs to
(e.g., Chinese, Filipino, Japanese, etc.)
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian
or other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
24. a) If you were to visit Chattahoochee River NRA in the future, are there any
additional facilities or services that you and your personal group would like to
have available? [6. VARIATION OPMGMT7]
O
O
Yes
No Î Go to Question 25
b) If YES, what services or facilities would you like to see provided? [3. FVIS8]
25. Is there anything else you and your personal group would like to tell us about your
visit to Chattahoochee River NRA? [6. OPNMGMT8]
26. Overall, how would you rate the quality of the facilities, services, and recreational
opportunities provided to you and your personal group at Chattahoochee River
NRA during this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
Thank you for your help! Please seal the questionnaire with the attached stickers and
drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Curecanti
National Recreation Area
Visitor Study
2
Curecanti National Recreation Area Visitor Study
OMB Approval 1024-0224 (NPS #xx-xx)
Expiration date: xxx
United States Department of the Interior
NATIONAL PARK SERVICE
Curecanti National Recreation Area
102 Elk Creek
Gunnison, CO 81230- 9304
IN REPLY REFER TO:
Summer 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Curecanti
National Recreation Area. This information will help us improve our
management of this park and better serve you, our visitor.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20 minutes
after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.nps.gov/cure and www.psu.uidaho.edu.
If you have any questions, please contact Margaret Littlejohn, NPS VSP
Director, Park Studies Unit, College of Natural Resources, P.O. Box
441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Connie A. Rudd
Superintendent
Curecanti National Recreation Area Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please
do not put your name or that of any member of your group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 20 minutes per response. Direct comments regarding the
burden estimate or any other aspect of this form to Margaret Littlejohn, NPS
Visitor Services Project, College of Natural Resources, University of Idaho,
P.O. Box 441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Curecanti National Recreation Area Visitor Study
Your Visit To Curecanti National Recreation Area
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
[2. TPLAN11]
1. a) Prior to this visit, how did you and your personal group obtain information
about Curecanti NRA (NRA)? Please mark ( ) all that apply in column (a).
•
b) If you were to visit Curecanti NRA in the future, how would you and your
personal group prefer to obtain information about the park? Please mark ( )
all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Curecanti NRA website: www.nps.gov/cure
O
O
Other websites
O
O
Friends/relatives/word of mouth
O
O
Inquiry to the park via phone, mail, or email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
State welcome center/visitors bureau/chamber of commerce
O
O
Television/radio programs/videos
O
O
Travel agency
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
Curecanti National Recreation Area Visitor Study
5
c) From the sources marked in part (a), did you and your personal group receive
the type of information about the park that you needed? [2. TPLAN12]
O
O
No
Yes Î Go to Question 2
d) If NO, what type of park information did you and your personal group need
that was not available? Please be specific. [2. TPLAN13]
2. a) Prior to this visit, were you and your personal group aware of the following
rules/regulations at Curecanti NRA? Please mark ( ) one answer for each item
in column (a). [1. VARIATION KNOW8]
[3. VARIATION LEARN5]
b) Did you and your personal group learn (via publications, signs, talking to park
staff, etc.) about these rules/regulations during this visit to Curecanti NRA?
Please mark ( ) one answer for each item in column (b).
a) Aware prior
b) Learned
to visit?
during visit?
Yes
No
Yes
No
Rules/regulations
•
•
O
O
Boat permits are required for all motorized craft
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Campsites can be reserved through national
reservation system
Mussel inspection is required for motorized and
trailered watercraft
ORV use is allowed in designated areas or on
designated routes
Personal flotation devices are required for children
under the age of 13
O
O
O
O
Pets are allowed but must be leashed at all times
O
O
O
O
State hunting and fishing regulations apply
O
O
c) How did you and your personal group learn about the above rules/regulations on
this visit? Please mark ( ) all that apply. [1. VARIATION LEARN7]
•
3.
O
Did not learn about rules/regulations Î Go to Question 4
O
Park newspaper
O
Visitor center exhibits
O
Outdoor/wayside exhibits
O
Ranger/park staff
O
Local business(es)
O
Signs
O
Other (Please specify)
a) Prior to this visit, were you and your personal group aware that Curecanti NRA
is a unit of the National Park System? Please mark ( ) one.
[1. VARIATION KNOW2]
O Yes
O
No
•
6
Curecanti National Recreation Area Visitor Study
b) Prior to this visit, were you and your personal group aware of the difference
between a National Park and a National Recreation Area? Please mark ( )
one. [1. VARIATION KNOW7]
•
O
4.
Yes
O
No
a) On this visit, how many vehicles did you and your personal group use to arrive
at the park? Please write 0 if you did not arrive by vehicle. [1. GR4]
Number of vehicles
b) On this visit, how many times did you and your group enter Curecanti NRA?
[3. TRIPC5]
Number of entries
5.
6.
•
How did this visit to Curecanti NRA fit into your travel plans? Please mark ( )
one. [2. TPLAN4]
O
Curecanti NRA was primary destination
O
Curecanti NRA was one of several destinations
O
Curecanti NRA was not a planned destination
a) On this visit, how long did you and your personal group spend visiting
Curecanti NRA? (List partial days/hours as ¼ , ½ , ¾ )
Number of hours if less than 24 hours - OR - [3. TRIPC11]
Number of days if 24 hours or more
b) How long did you and your personal group stay in the Curecanti NRA area
(within a 50 mile radius of Gunnison)? [3. VARIATION TRIPC11]
O
Resident of the area Î Go to Question 7
Number of hours if less than 24 hours - OR Number of days if 24 hours or more
[3. VARIATION TRIPC15]
7. a) On this trip, did you and your personal group camp in any Curecanty NRA
campgrounds? Please mark ( ) one [3. VARIATION TRIPC15]
•
O
Yes
O
No, day use only
Î Go to Question 8
O No, stayed overnight but did not camp inside the park Î Go to
Question 8
[3. VARIATION ACT9]
Curecanti National Recreation Area Visitor Study
b) If you and your personal group did not camp in any Curecanti NRA
campground, why not? Please mark ( ) all that apply.
7
•
O
Campgrounds were full
O
Lack of desired campsite type
O
Location not convenient
O
Campgrounds lacked facilities
O Other (Please specify)
[3. TRIPC20]
c) If the campgrounds lacked desired types or facilities, what is it that you and
your personal group needed that was not available? Please be specific
[3. TRIPC29]
8. Which other local and regional attractions did you and your personal group visit
on this trip to Curecanti NRA? Please mark ( ) all that apply.
•
O
West Elk Loop Scenic Byway
O
Crawford State Park
O
Black Canyon of the Gunnison NP
O
Colorado National Monument
O
Florissant Fossil Beds National Monument
O
Telluride
O
Grand Mesa
O
Ute Indian Museum
O
Gunnison Gorge Wilderness Area
O
Crested Butte
O
Ridgway State Park
O
Ouray
O
Silver Thread Scenic Byway
O
Lake City
O
Other (Please specify)
9.
•
a) On this trip, please check ( ) all visitor centers that you and your personal
group visited at Curecanti NRA . [3. VARIATION ITIN3]
O
Did not visit any visitor centers
O
Cimarron
O
Elk Creek
b) and c) What were the reasons for visiting or not visiting a visitor center?
Please mark ( ) all that apply. [3. VARIATION ACT9]
b) If you visited at least one park visitor
c) If you did not visit any park visitor
center, what were your reasons for
centers, why not?
visiting?
•
O
Obtain information
O
Have visited in the past
O
View exhibits
O
Not interested
O
Use restrooms
O
Not enough time
O
Visit bookstore
O
Not aware of visitor centers
8
Curecanti National Recreation Area Visitor Study
O
Obtain boat permit
O
Other (Please specify)
O
Other (Please specify)
[3. ACT22]
10. a) On this visit, which activities did you and your personal group participate in
within Curecanti NRA? Please mark ( ) all that apply in column (a).
•
b) If you were to visit Curecanti NRA in the future, which activities would you and
your personal group prefer to participate in? Please mark ( ) all that apply in
column (b). [3. VARIATION ACT22]
•
a) This visit
b) Future visits
O
Attending ranger programs (other than boat tour)
O
O
Motor boating
O
O
Camping in developed campgrounds
O
O
Day hiking
O
O
Fishing
O
O
General sightseeing
O
O
Horseback riding
O
O
Kayaking/rafting/canoeing
O
O
Learning/studying geology
O
O
Nature study (wildlife, birds, wildflowers, etc.)
O
O
Overnight backpacking
O
O
Creative arts (photography/painting/drawing )
O
O
Picnicking
O
O
Rock climbing
O
O
Taking Morrow Point boat tour
O
O
Other (Please specify below)
O
This visit
[3. ACT23]
Future visits
Curecanti National Recreation Area Visitor Study
9
c) Which one of the above activities in column a was most important to you and
your personal group on this visit to Curecanti NRA ?
d) What resources and/or facilities would enhance your participation in this activity?
Please explain. [3. VARIATION FVIS8]
[3. ITN3]
11. On this visit to Curecanti NRA , which of the following sites did you and your
personal group visit? Please mark ( ) all that apply on the map.
•
(Place holder- park map)
[3. VARIATION FIVS24]
12. If you were to visit Curecanti NRA in the future, which of the following
commercial services would you like to have available? Please mark ( ) all that
apply.
•
O
O
Not interested in commercial services Î Go to Question 13
Guided fishing trip
O
Snack/vending machine
O
Boat rental
O
Souvenir/gift shop
O
Restaurant/food service
O
Grocery/camp store
O
Marina facilities
O
Bookstore
O
Other (Please specify)
10
Curecanti National Recreation Area Visitor Study
[3. VARIATION ACT24]
13. a) If you were to visit Curecanti NRA in the future, would you and your personal
group be interested in the following additional activities? Please mark ( ) Yes
or No for each activity in column (a).
•
b) For the activity in which you and your group would be interested, where would
you prefer that it take place? Please indicate a preference for inside or
outside the park by marking the appropriate choice in column (b). If you are
interested in both locations, mark ( ) both.
•
b) Location of activity
a) Interested in
activity?
Yes
No
Activity
Inside the
park?
In the area
outside the
park?
O
O
Multiple day hikes on multiple days
O
O
O
O
Day hiking, one day
O
O
O
O
Overnight backpacking
O
O
O
O
Mountain biking
O
O
O
O
Ranger programs
O
O
O
O
Kayaking/canoeing
O
O
[6. VARIATION EVALSERV19]
14. a)Please indicate how safe you and your group felt in the following locations
during this visit to Curecanti NRA . Please mark ( ) one answer for each
location.
Location
Very
Somewhat Neither Somewhat Very Did not
unsafe
unsafe
safe
safe
safe use/visit
nor
location
unsafe
On roads
O
O
O
O
O
O
On trails
O
O
O
O
O
O
In campsites
O
O
O
O
O
O
In parking
O
O
O
O
O
O
areas
At overlooks
O
O
O
O
O
O
•
b) If you marked that you felt “very unsafe” or “somewhat unsafe” for any of the
above locations, please explain where and why. [6. EVALSERV20]
Location
Reason for feeling unsafe
Curecanti National Recreation Area Visitor Study
11
[6. EVALSERV21]
15. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used during this visit to the Curecanti NRA .
•
b) Next, for only those services and facilities that you or your personal group
used, please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Visitor services and
facilities used
•
Mark ( )
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
O
Assistance from park staff
O
Boat docks
O
Campsites
O
Curecanti NRA website:
www.nps.gov/cure (used before or during visit)
O
Junior Ranger program
O
Marina
O
Park brochure/map
O
Picnic areas
O
Ranger-led programs
O
Restaurant
O
Sales items in park bookstore
(selection, price, etc.)
O
Self-guided tour booklets
O
Visitor center
O
Visitor center exhibits
O
Visitor center restrooms
O
Outdoor exhibits
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
12
Curecanti National Recreation Area Visitor Study
[6. OPMGMT4]
16. It is the National Park Service’s responsibility to protect Curecanti NRA’s natural,
scenic, and cultural resources and the visitor experiences that depend on these.
How important is the protection of the following to you and your group? Please
mark ( ) one answer for each attribute/resource/experience.
•
Not
Somewhat Moderately Very Extremely
Attribute/resource/experience important important important important important
A healthy fishery
O
O
O
O
O
Clean air (visibility)
O
O
O
O
O
Clean water
O
O
O
O
O
Cultural resources (train,
archeological sites, etc.)
O
O
O
O
O
Dark, starry night sky
O
O
O
O
O
Native plants and animals
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Recreational opportunities
(boating, hiking, camping,
fishing, etc.)
O
O
O
O
O
Scenic views
O
O
O
O
O
Solitude
O
O
O
O
O
17. Overall, how would you and your personal group rate the quality of facilities,
services, and recreational opportunities at Curecanti NRA during this visit?
Please mark ( ) only one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
18. Please list one aspect of Curecanti NRA’s story that you would share with family
and friends. Please be specific. [Topic area 1 – Visitor Characteristics]
Curecanti National Recreation Area Visitor Study
13
19. a) If you were to visit Curecanti NRA in the future, which topics would you and
your personal group prefer to learn about ? Please mark ( ) all that apply.
[3. FVIS6]
•
O
Not interested in interpretive programs Î Go to Question 27
O
Fire management
O
Hiking, camping, fishing skills
O
Geology
O
Astronomy
O
Plants and animals
O
Fishing
O
Other (Please specify)
b) Which types of interpretive programs would you and your personal group prefer
to learn about the park’s cultural and natural history? Please mark ( ) all that
apply. [3. VARIATION FVIS4]
•
O
Audio tour
O
Children’s activity
O
Self-guided booklet tour
O
Auto tour
O
Ranger-led kayak program
O
Boat tour
O
Ranger-led walk/hike/talk
O
Amphitheater program
O
Other (Please specify)
20. On this visit, were you and your personal group with the following types of
organized groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Guided fishing group
O
Yes
O
No
d) Other organized group
(business/church/scout, etc.)
O
Yes
O
No
e) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
21. a) On this visit, what kind of personal group (not guided tour/school/other
organized group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
14
Curecanti National Recreation Area Visitor Study
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including
yourself? [1. GR3]
Number of people in personal group
22. For you and your personal group on this visit, please provide the following. If
you do not know the answer, please leave it blank. [1. AGE3]
c) Frequency of visits to park
(including this visit)
a) Current
age
b) U.S. ZIP code or
name of country
other than U.S.
1=First visit
2=Less than 1 time/year
3=From 1 to11 times/year
4=From12 to 51 times/year
5=More than 51 times/year
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
23. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
O
O
O
O
Some high school
High school diploma/GED
Bachelor’s degree
Graduate degree
Some college
24. a) Are you or members of your personal group Hispanic or Latino? Please mark
( ) one for each group member. [1. RACE/ETH1]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
•
Yes, Hispanic
or Latino
O
O
O
O
O
O
O
No, not
Hispanic or
Latino
O
O
O
O
O
O
O
b) What is your race? What is the race of each member of your personal group? Please
mark ( ) one or more for you and each group member. 1. RACE/ETH4]
•
Curecanti National Recreation Area Visitor Study
15
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
25. a) and b) When visiting an area such as the Curecanti NRA , which one
language do you and most members of your personal group prefer to use for
the following? [1. LANG2]
a) Speaking
O
English
O
Other language (Specify)
b) Reading
O
English
O
Other language (Specify)
26. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
Yes
O
No Î Go to Question 27
b) If YES, what services or activities were difficult to access/participate in?
27. If you were a manager planning for the future of Curecanti NRA , what would you
propose? Please be specific. [6. OPNMGMT7]
28. Is there anything else you and your personal group would like to tell us about
your visit to Curecanti NRA ? [6. OPNMGMT8]
Thank you for your help! Please seal the questionnaire with the stickers provided
and drop it in any U.S. mailbox.
16
Curecanti National Recreation Area Visitor Study
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Fort Union
National Monument
Visitor Study
2
Fort Union National Monument Visitor Study
OMB Approval 1024-xxxx (NPS #xx-xx)
Expiration date: xx/2010
United States Department of the Interior
NATIONAL PARK SERVICE
Fort Union National Monument
P.O. Box 127
Watrous, NM 87753
IN REPLY REFER TO:
July 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Fort Union
National Monument. This information will help us improve our
management of this park and better serve you.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20
minutes after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.psu.uidaho.edu.
If you have any questions, please contact Margaret Littlejohn, NPS
VSP Director, Park Studies Unit, College of Natural Resources, P.O.
Box 441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Marie A. Frias Sauter
Superintendent
This visitor study is partially funded by Recreation Fee Program funding.
Fort Union National Monument Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please
do not put your name or that of any member of your group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 20 minutes per response. Direct comments regarding the
burden estimate or any other aspect of this form to Margaret Littlejohn, NPS
Visitor Services Project, College of Natural Resources, University of Idaho,
P.O. Box 441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Fort Union National Monument Visitor Study
Your Visit To Fort Union National Monument
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
[2. TPLAN11]
1. a) Prior to this visit, how did you and your personal group obtain information about
Fort Union National Monument? Please mark ( ) all that apply in column (a).
•
b) If you were to visit Fort Union National Monument in the future, how would you
and your personal group prefer to obtain information about the park? Please mark
( ) all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Fort Union National Monument website: www.nps.gov/foun
O
O
Other websites
O
O
Friends/relatives/word of mouth
O
O
Genealogy research
O
O
Inquiry to park via phone, mail, or email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
State welcome center/visitors bureau/chamber of commerce
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
Fort Union National Monument Visitor Study
5
c) From the sources you marked in column (a), did you and your personal group
receive the type of information about the park that you needed? [2. TPLAN12]
O
O
No
Yes Î Go to Question 2
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific. [2. TPLAN13]
[2. VARIATION TPLAN2]
2. a) If you used the park website (http://www.nps.gov/foun) did you find the
information you needed?
O
O
No
Yes Î Go to Question 2c
b) If NO, what type of information did you and your personal group need that was
not available on the park website? Please be specific. [2. VARIATION TPLAN13]
c) Overall, how would you rate the quality of information provided on the park
website? Please mark ( ) one. [6. VARIATION EVALSERV21]
•
3.
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
On this trip, what was the primary reason that you and your personal group came
to the Fort Union National Monument area (the area within 50 miles of the park)?
Please mark ( ) one. [3. TRIPC1]
•
O
Resident of the area Î Go to Question 4
O
Visit Fort Union National Monument
O
Visit other attractions in the area
O
Visit friends/relatives in the area
O
Business
O
Traveling through - unplanned visit
O
Other (Please specify)
6
4.
Fort Union National Monument Visitor Study
On this visit, what was your primary reason/motivation for visiting Fort Union
National Monument? Please mark ( ) one. [3. VARIATION TRIPC1]
•
O
Visit historic site/learn history
O
Saw sign on highway
O
Visit a National Park Service site
O
Visit other attractions in the area
O
Show the park to friends/relatives
O
Attend a special event in the park or the area
O
Passing through to another destination
O
Obtain stamp in National Park Passport Book
O
Research genealogy
O
Other (Please specify)
[6. EVALSERV17]
5. On this visit, were the signs directing you and your personal group to Fort Union
National Monument adequate? Please mark ( ) one response for each.
•
a) Signs on interstates
O
Yes
O
No
O
Did not use
b) Signs on state highways
O
Yes
O
No
O
Did not use
c) City street signs in communities
O
Yes
O
No
O
Did not use
d) If you answered NO to any of the above, please explain. [6. EVALSERV18]
Interstate:
State highway:
In local communities:
6.
a) On this trip, did you and your personal group stay overnight away from your
permanent residence in the area within 50 miles of Fort Union National
Monument? [3. TRIPC13]
O
Yes
O
No Î Go to Question 7
b) If YES, please list the number of nights you and your personal group stayed in
the Fort Union National Monument area. [3. TRIPC13]
Number of nights within 50 miles of the park?
Fort Union National Monument Visitor Study
7
[3. VARIATION TRIPC15]
c) In which types of lodging did you and your personal group spend the night(s) in
the area within 50 miles of the park)? Please mark ( ) all that apply.
•
O
Lodges, hotels, vacation rentals, B&B, etc.
O
RV/trailer camping
O
Tent camping in developed campground
O
Backcountry camping
O
Personal seasonal residence
O
Residence of friends or relatives
O
7.
Other (Please specify)
[3. TRIPC29]
Which other local and regional attractions did you and your personal group visit on
this trip to Fort Union National Monument? Please mark ( ) all that apply.
•
O
None visited on this trip Î Go to Question 8
O
Capulin Volcano National Monument
O
Cimarron, NM
O
Bent’s Old Fort NHS, Colorado
O
Pecos NHP, NM
O
Storrie Lake State Park, NM
O
Raton, NM
O
Enchanted Circle Scenic Byway
O
Mora, NM
O
United World College, Montezuma, NM
O
Las Vegas, NM
O
Las Vegas Nat’l Wildlife Refuge
O
Santa Fe Trail in New Mexico
O
Other (Please specify)
8.
On this visit to Fort Union National Monument, how many hours in total did you
and your personal group spend visiting the park? [3. TRIPC11]
Number of hours (Please list partial hours as ¼, ½, ¾)
9.
•
a) Please mark ( ) how safe you and your group felt in Fort Union National
Monument during this visit. [6. VARIATION EVALSERV19]
Very
Somewhat
Neither
Somewhat
Very
unsafe
unsafe
safe/unsafe
safe
safe
O
O
O
O
O
b) If you marked that you felt “very unsafe” or “somewhat unsafe” in the park,
please explain where and why. [6. EVALSERV20]
Where:
Why:
8
Fort Union National Monument Visitor Study
[3. ACT22]
10. a) On this visit, which activities did you and your personal group participate in within
Fort Union National Monument? Please mark ( ) all that apply in column (a).
•
b) If you were to visit Fort Union National Monument in the future, which activities
would you and your personal group prefer to participate in? Please mark ( ) all
that apply in column (b). [3. VARIATION ACT22]
•
a) This visit
b) Future visits
O
Attending a special event
O
O
Attending living history demonstrations
O
O
Creative arts (photography/painting/drawing)
O
O
Nature study (wildlife, birds, wildflowers, etc.)
O
O
Participating in Junior Ranger program
O
O
Picnicking
O
O
Researching genealogy/family history
O
O
Shopping at park bookstore
O
O
Taking ranger-led tour of fort
O
O
Taking self-guided tour of fort
O
O
Viewing indoor exhibits
O
O
Viewing outdoor exhibits
O
O
Viewing park video
O
O
Other (Please specify below)
O
This visit
Future visits
[3. VARIATION ACT23]
c) Which one of the above activities in column a was most important to you and your
personal group on this visit to Fort Union National Monument?
11. a) Would you and members of your personal group consider visiting Fort Union
National Monument again in the future? [3. FVIS1]
O
Yes, likely
O
No, unlikely
O
Not sure
b) What would bring you and your personal group back to visit Fort Union National
Monument again in the future? [3. FVIS1]
Fort Union National Monument Visitor Study
[6. EVALSERV21]:
12. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used during this visit to the Fort Union National Monument.
•
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
a) Visitor services and
facilities used
•
Mark ( )
O
Park brochure/map
O
Site bulletins (e.g. Sites & Structures,
Civil War earthworks)
O
Visitor center
O
Sales items in park bookstore
(selection, price, etc.)
O
Visitor center restrooms
O
Assistance from park staff
O
Ranger-led programs
O
Junior Ranger program
O
Picnic areas
O
Interpretive trails
O
Interpretive trail exhibits
O
Visitor center exhibits
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
13. Overall, how would you and your personal group rate the quality of facilities,
services, and recreational opportunities at Fort Union National Monument during
this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
9
10
Fort Union National Monument Visitor Study
[6. OPNMGMT4]
14. It is the National Park Service’s responsibility to protect Fort Union National
Monument’s natural, scenic, and cultural resources and the visitor experiences that
depend on these. How important is protection of the following to you and your
personal group? Please mark ( ) one answer for each attribute/resource/experience.
•
Attribute/resource/experience
Not
Somewhat Moderately Very
Extremely
important important important important important
Archeological sites
O
O
O
O
O
Clean water
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Clean air (visibility)
Dark, starry night sky
Educational opportunities
Historic structures
Native animals (including birds)
Native plants
Natural quiet/sounds of nature
Scenic views without development
Solitude
Santa Fe Trail ruts
15. If you were to visit Fort Union National Monument in the future, how would you and
your personal group prefer to learn about cultural and natural history/features of the
park? Please mark ( ) all that apply. [3. FVIS4]
•
O
Not interested in learning about the park Î Go to Question 16
O
Indoor exhibits
O
Outdoor exhibits
O
Park website: www.nps.gov/foun
O
Self-guided tours
O
As a volunteer in the park
O
Special events
O
Ranger-led interpretive programs
O
Children’s activities
O
Living history demonstrations/costumed interpretive programs
O
Electronic media/devices available to visitors (downloadable digital files,
podcasts, interactive computer programs/tours, etc.)
O
Audiovisual programs (DVD, video, or audio)
O
O
Printed materials (brochures, books, maps, etc.)
Other (Please specify)
Fort Union National Monument Visitor Study
11
16. a) During this visit to Fort Union National Monument, did you and your personal
group learn (or learn more) about the following topics? Please mark ( ) one
answer for each topic in column a. [3. VARIATION LEARN1]
•
b) If you were to visit Fort Union National Monument in the future, would you and
your personal group be interested in learning about these topics on a future
visit? Please mark ( ) one answer for each topic in column b.
•
a) Learned this visit?
b) Learn on future
visit?
Topic
Yes
No
Yes
No
Santa Fe Trail
O
O
O
O
New Mexico Volunteers
O
O
O
O
Civil War in the New Mexico
Territory
O
O
O
O
U.S. military history
O
O
O
O
Native American history
O
O
O
O
New Mexico history
O
O
O
O
Westward expansion
O
O
O
O
Function of Fort Union as a military
outpost
O
O
O
O
Native wildlife
O
O
O
O
How the National Park Service
fulfills mission to preserve
resources and provide
opportunities for visitor enjoyment
O
O
O
O
Other (Please specify below)
O
O
O
O
This visit
Future visit
17. If you were a manager planning for the future of Fort Union National Monument,
what would you propose? Please be specific. [6. OPNMGMT7]
12
Fort Union National Monument Visitor Study
•
18. a) In column a, please mark ( ) all the services that you and your personal group
used that were specifically related to this park visit in the nearby communities of
Las Vegas, Mora, Cimarron and Raton. [3. TRIPC21]
O
Did not use any services on this visit Î Go to part c of this question
•
b) In which communities did you obtain these support services? Please mark ( )
all that apply in column b. [3. TRIPC21]
b) Community ( )
a) Used on this visit ( )
•
•
Las Vegas
Mora
Cimarron
Raton
O
Bought gasoline
O
O
O
O
O
Ate meals in restaurants
O
O
O
O
O
Bought groceries
O
O
O
O
O
Stayed overnight in a
motel/hotel/B&B
O
O
O
O
O
Stayed overnight in a
campground/RV park
O
O
O
O
O
Shopped
O
O
O
O
O
Obtained information about
Fort Union National
Monument
O
O
O
O
O
Obtained other travel/tourist
information
O
O
O
O
O
Visited other nature/historic/
museum sites
O
O
O
O
O
Other (Please specify)
O
O
O
O
c)
Do you have any comments about community services? [3. TRIPC22]
Service (List)
Community (Name)
Comment (Please be specific)
Fort Union National Monument Visitor Study
13
19. For you and your personal group, please estimate all expenditures for the items
listed below for this visit to Fort Union National Monument and the surrounding
area (within 50 miles of the park). Please write "0" if no money was spent in a
particular category. [3. TRIPC26]
a) Please list your group's total expenditures inside the park.
b) Please list your group's total expenditures in the surrounding area outside the
park (within 50 miles of the park).
NOTE: Surrounding area residents should only include expenditures that were just
for this trip to Fort Union National Monument.
EXPENDITURES
a) Inside park
b) Outside park
Lodges, hotels, motels, cabins, B&B, etc.
n/a
$
Camping fees and charges
n/a
$
Guide fees and charges
n/a
$
Restaurants and bars
n/a
$
Groceries and takeout food
n/a
$
Gas and oil (auto, RV, boat, etc.)
n/a
$
Other transportation expenses
n/a
(rental cars, taxis, auto repairs, but NOT airfare)
$
Admission, recreation, entertainment fees
$
$
All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)
$
$
Donations
$
$
c) How many people do the above expenses cover? [3. TRIPC27]
Adults (18 years or over)
Children (under 18 years)
Please write “0” if no children were covered by the expenditures.
20. On this visit, were you and your personal group with the following types of
organized groups? Please mark ( ) one for each. [1. GR6]:
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Other organized group
(business, church, scout, etc.)
O
Yes
O
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
14
Fort Union National Monument Visitor Study
Number of people in organized group
21. a) On this visit, what kind of personal group (not guided tour/school/other organized
group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including yourself?
Number of people in personal group [1. GR3]
c) On this visit, how many vehicles did you and your personal group use to arrive at
the park? Please write 0 if you did not arrive by vehicle. [1. GR4]
Number of vehicles
d) On this visit, how many times did you and your group enter Fort Union National
Monument? [3. TRIPC5]
Number of entries on this visit
22. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
O
Yes
No Î Go to Question 23
b) If YES, what services or activities were difficult to access/participate in?
c) Please explain the difficulty: [1. GR2]
23. For you and your personal group on this visit, please provide the following. If you
do not know the answer, please leave it blank. [1. AGE3]
a) Current
age
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
c & d) Number of visits to
b) U.S. ZIP code or Fort Union National Monument
(including this visit)
name of country
past 5 years
lifetime
other than U.S.
Fort Union National Monument Visitor Study
Member #7
15
•
24. a) Are you or members of your group Hispanic or Latino? Please mark ( ) one for
each group member. [1. RACE/ETH1]
Yourself
Member
#2
Member
#3
Member
#4
Member
#5
Member
#6
Member
#7
Yes, Hispanic or
Latino
O
O
O
O
O
O
O
No, not Hispanic
or Latino
O
O
O
O
O
O
O
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member. [1. RACE/ETH4]
•
Yourself
Member Member Member Member Member Member
#2
#3
#4
#5
#6
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
25. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
Some high school
O
Bachelor’s degree
O
High school diploma/GED
O
Graduate degree
O
Some college
26. a) and b) When visiting an area such as Fort Union National Monument, which one
language do you and most members of your personal group prefer to use for the
following? [1. LANG2]
a) Speaking
O
English
O
Other language (Specify)
b) Reading
O
English
O
Other language (Specify)
27. Is there anything else you and your personal group would like to tell us about
your visit to Fort Union National Monument? [6. OPNMGMT8]
16
Fort Union National Monument Visitor Study
Thank you for your help! Please seal the questionnaire with the stickers provided and
drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
George Washington Carver
National Monument
Visitor Study
George Washington Carver National Monument Visitor Study
OMB Approval 1024-XXX (NPS# 10-XXX)
Expiration date: XXX-2010
2
United States Department of the Interior
NATIONAL PARK SERVICE
George Washington Carver National Monument
5646 Carver Road
Diamond, MO 64840-8314
IN REPLY REFER TO:
June 2010
Dear Visitor:
Thank you for participating in this important study. Our goal is to
learn about the expectations, opinions, and interests of visitors to
George Washington Carver National Monument. This information
will assist us in our efforts to better manage this park and to serve
you.
This questionnaire is only being given to a select number of
visitors, so your participation is very important! It should only take
about 20 minutes after your visit to complete.
When your visit is over, please complete this questionnaire. Seal it
with the stickers provided on the last page and drop it in any U.S.
mailbox.
If you have any questions, please contact Margaret Littlejohn, NPS
VSP Coordinator, Park Studies Unit, College of Natural
Resources, P.O. Box 441139, University of Idaho, Moscow, Idaho
83844-1139, phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
James R. Heaney
James Heaney
Superintendent
This visitor study is partially funded by Recreation Fee Program funding.
George Washington Carver National Monument Visitor Study
3
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address files
will be destroyed. Thus the permanent data will be anonymous. Please do not put
your name or that of any member of your personal group on the questionnaire. An
agency may not conduct or sponsor, and a person is not required to respond to, a
collection of information unless it displays a currently valid OMB control number.
Burden estimate statement: Public reporting burden for this form is estimated to
average 20 minutes per response. Direct comments regarding the burden estimate
or any other aspect of this form to Margaret Littlejohn, NPS Visitor Services
Project, College of Natural Resources, University of Idaho, P.O. Box 441139,
Moscow, ID, 83844-1139; email: [email protected].
George Washington Carver National Monument Visitor Study
4
Your Visit To George Washington Carver National Monument
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
[2. TPLAN11]
1. a) Prior to this visit, how did you and your personal group obtain information
about George Washington Carver National Monument (NM)? Please mark ( )
all that apply in column (a).
•
b) If you were to visit George Washington Carver NM in the future, how would
you and your personal group prefer to obtain information about the park?
Please mark ( ) all that apply in column (b).
a) Prior to this visit
b) Prior to future visits
•
O
Did not obtain information prior to visit Î Go to part b of this question
O
Chamber of commerce/visitors bureau/state welcome center
O
O
Friends/relatives/word of mouth
O
O
George Washington Carver NM website: www.nps.gov/gwca
O
O
Carver Birthplace Association
including its website www.carversfriends.org
O
O
Other websites
O
O
Inquiry to park via phone, mail, or email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
Television/radio programs/videos/DVDs
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
This visit
Future visit
[2. TPLAN12]
c) From the sources marked in column (a), did you and your personal group
receive the type of information about the park that you needed?
O
No
O
Yes Î Go to Question 2
George Washington Carver National Monument Visitor Study
5
[2. TPLAN13]
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific.
2.
a) Prior to this visit to George Washington Carver NM, were you and your
personal group aware of the following tourist attractions? Please mark ( ) all
that apply in column (a). [1. VARIATION KNOW6]
•
b) Which of the following sites did you and your personal group visit on this trip to
George Washington Carver NM? Please mark ( ) all that apply in column (b).
[2. VARIATION TRIPC28]
•
a) Aware of site prior to this visit?
3.
b) Visited on this trip?
O
Battle of Carthage Civil War Museum in Carthage, MO
O
O
Joplin Museum Complex in Joplin, MO
O
O
Neosho National Fish Hatchery in Neosho, MO
O
O
Precious Moments in Carthage, MO
O
O
Wildcat Glades Conservation & Audubon Center in Joplin, MO
O
O
Wilson’s Creek National Battlefield in Republic, MO
O
O
Other (Please specify)
On this trip, what was the primary reason that you and your personal group
came to the George Washington Carver NM area (within 30 miles of the park)?
Please mark ( ) one.
•
O
Resident of the area Î Go to Question 4
O
Visit George Washington Carver NM
O
Visit other attractions in the area
O
Traveling through - unplanned visit
O
Visit friends/relatives in the area
O
Business
O Other (Please specify)
[1. VARIATION PART2]
4. a) Prior to your visit, were you and your personal group aware of the “Carver
Birthplace Association,” a non-profit group providing support for activities at
George Washington Carver NM?
O
Yes
O
No
O
Not sure
George Washington Carver National Monument Visitor Study
6
[1. VARIATION PART1]
b) Would you or anyone in your personal group be interested in receiving
information about becoming a member of the Carver Birthplace Association?
5.
Yourself:
O
Yes
O
No
O
Already a member
Group:
O
Yes
O
No
O
Already a member
On this visit, were the signs directing you and your personal group to George
Washington Carver NM and inside the park adequate? Please mark ( ) one
answer for each. [6. EVALSERV17]
•
a) Interstate signs
O
Yes
O
No
O
Did not use
b) State highway signs
O
Yes
O
No
O
Did not use
c) Road signs in local communities
O
Yes
O
No
O
Did not use
d) Signs within the park
O
Yes
O
No
O
Did not use
e) If you answered NO for any of the above, please explain. [6. EVALSERV18]
Interstate
State highway
In local communities
Within the park
6.
a) After this visit, do you feel that you are able to make a personal connection to
George Washington Carver (i.e. do his life and legacy have a relevant
connection to your life today)? [4. VARIATION PA1]
O
Yes
O
No Î Go to Question 7
b) If YES, what is the most important way that George Washington Carver’s life
has relevance to your life today? [Topic area 6 – Visitor perceptions of their
park experience]
7.
There are more than 20 sites within the National Park System that preserve or
commemorate African American Heritage. Were you aware that George
Washington Carver National Monument was the first national park established to
honor an African American? [1. VARIATION KNOW4]
O
Yes
O
No
George Washington Carver National Monument Visitor Study
7
8. a) On this trip, did you and your personal group stay overnight away from your
permanent residence in the area around George Washington Carver NM
(within 30 miles of the park)? [3. VARIATION TRIPC13]
O
O
Yes
No Î Go to Question 9
b) If YES, please list the number of nights you and your personal group stayed
in the surrounding area of George Washington Carver NM. [3. TRIPC14]
Number of nights in the surrounding area
c) In which types of lodging did you and your personal group spend the night(s)?
Please mark ( ) all that apply. [3. TRIPC15]
•
8.
O
Lodges, hotels, vacation rentals, B&B, etc.
O
RV/trailer camping
O
Tent camping in developed campground
O
Seasonal residence
O
Residence of friends or relatives
O
Other (Please specify)
a) On this visit to George Washington Carver NM, did you and your personal
group visit the park on more than one day? [3. TRIPC12]
O
Yes
Ð
b) If YES, on how many days did you visit
George Washington Carver NM?
Number of days
O
No
Ð
c) If NO, how many hours did you
visit George Washington Carver
NM?
Number of hours
Please list partial days/hours as 1/4, 1/2, or 3/4.
d) On this visit to George Washington Carver NM, how many times did you and
your group enter the park? [3. TRIPC5]
Number of entries
[3. VARIATION TRIPC11]
e) On this trip, how many hours in total did you and your personal group spend
inside the visitor center (watching film, viewing exhibits, etc.)?
Total number of hours (Please list partial hours as 1/4, 1/2, or 3/4.)
George Washington Carver National Monument Visitor Study
8
10. a) On this visit, which activities did you and your personal group participate in
within George Washington Carver NM? Please mark ( ) all that apply in
column (a). [3. ACT22]
•
b) If you were to visit George Washington Carver NM in the future, which
activities would you and your personal group prefer to participate in? Please
mark ( ) all that apply in column (b). [3. VARIATION ACT22]
•
a) Activities on this visit
b) Activities on future visit
O
Viewing visitor center museum exhibits
O
O
Watching film at visitor center
O
O
Taking guided tour of the Carver Trail
O
O
Walking the Carver Trail, self-guided
O
O
Walking the contemplative trail loop
O
O
Attending ranger-led talk
O
O
Attending living history demonstration
O
O
Attending science lab demonstration
O
O
Creative arts (photography, sketching, painting)
O
O
Enjoying solitude/quiet
O
O
Nature study (wildlife, birds, wildflowers, etc.)
O
n/a
Video-conferencing or distance learning with the park
from offsite locations
O
O
Shopping at park bookstore/gift shop
O
O
Picnicking
O
O
Other (Please specify below)
O
This visit:
Future visit:
[3. ACT23]
c) Which one of the above activities in column (a) was most important to you
and your personal group on this visit to George Washington Carver NM?
[3. ACT25 VARIATION]
11. a) On this visit, was there anything that you and your personal group wanted to
do or see in George Washington Carver NM, but were not able to?
O
Yes
O
No Î Go to Question 12
George Washington Carver National Monument Visitor Study
[3. ACT26]
b) If YES, what was it?
9
12. If you were to visit George Washington Carver NM in the future, how would you
and your personal group prefer to learn about the cultural and natural history of
the park? Please mark ( ) all that apply. [3. FVIS3]
•
O
O
O
O
O
O
Not interested in learning about the park Î Go to Question 13
O
O
O
O
Environmental education trail
O
O
O
Indoor exhibits
Park website: www.nps.gov/gwca
As a volunteer in the park
Outdoor exhibits
Self-guided tours
Special events
Ranger-led interpretive programs
Electronic media/devices available to visitors (downloadable digital files,
cell phone tours, podcasts, interactive computer programs/tours, etc.)
Audiovisual programs (DVD, video, or audio)
Printed materials (brochures, books, maps, etc.)
Other (Please specify)
•
13. a) Please mark ( ) all the types of indoor exhibits in column (a) that you and
your personal group viewed/used during this visit at George Washington
Carver NM. [3. VARIATION ACT13]
Next, for only those exhibits that you and your personal group viewed/used
during this visit, please provide one response to each of the following questions:
[3. VARIATION ACT14]
b) Was the exhibit lighting and/or audio adequate for viewing and use?
c) Was the exhibit easy to understand?
d) Was the exhibit easy to use?
a) Type of exhibit viewed/used
on this visit?
b) Lighting
adequate?
c) Easy to
understand?
d) Easy to
use?
Yes
Yes
No
Yes
No
No
O
Did not view/use any exhibits Î Go to Question 13
O
Static exhibits (exhibits that are
read)
O
O
O
O
O
O
O
Interactive exhibits
O
O
O
O
O
O
O
Electronic devices/exhibits
O
O
O
O
O
O
O
Films in the theatre
O
O
O
O
O
O
O
Other: __________________
O
O
O
O
O
O
George Washington Carver National Monument Visitor Study
10
[2. VARIATION TPLAN3]
e) Please provide any suggestions to help improve the exhibits:
14. a) George Washington Carver NM offers a wide range of information services.
Please mark ( ) all the services that you were aware of prior to your visit in
column (a). [3. VARIATION LEARN1]
•
•
b) Please mark ( ) all the services that you became aware of during this visit in
column (b). . [3. VARIATION LEARN1]
b) Became aware
a) Aware prior to visit
of during visit
O
Annual special events (e.g. Carver Day in July, Prairie Day in September)
O
O
Research library
O
O
Educational programs (field trips to the park)
O
O
George Washington Carver NM ‘Teacher Packets’ and curriculum
O
O
Gift shop/bookstore
O
O
Guided tours of the Carver Trail (10 a.m. & 2 p.m. daily)
O
O
Junior Ranger program
O
O
Park publications available in Braille
O
O
Park publications available in Spanish
O
O
Park “Quarterly Calendar of Activities”
O
O
George Washington Carver NM website: www.nps.gov/gwca
O
O
Trail guide (self-guided booklet)
O
O
Traveling trunk loan program
O
O
Video loan library (Carver videos, African American heritage videos)
O
O
Volunteer-In-Park opportunities
O
15. a) Were there any services or facilities (such as indoor seating, outdoor seating,
shaded areas along the trail, picnicking, snacks, drinking water, internet
access, phone access, recreational opportunities, etc.) your group desired but
were not available in the park? [3. VARIATION TRIPC23]
O
Yes
O
No Î Go to Question 15
George Washington Carver National Monument Visitor Study
[3. VARIATION TRIPC20]:
b) If YES, what services or facilities did you desire that were not available?
11
16. a) George Washington Carver NM interpretive programs and exhibits discuss
topics related to the life and accomplishments of George Washington Carver.
Please mark ( ) all the topics you learned about on this visit. [3. LEARN1]
•
O
Did not learn about any topics on this visit Î Go to part c of this question
b) Please indicate how much your level of understanding of each topic improved
during your visit. Please mark ( ) one answer for each topic. [3. LEARN1]
•
•
c) Next, mark ( ) the topics you would be interested in learning more about on a
future visit. [3. LEARN1]
a) Learned on
this visit?
b) Level of understanding improved?
Not at all
A little Somewhat
A lot
c) Learn more
on future visit?
Yes
No
O
Carver’s childhood
O
O
O
O
O
O
O
Carver’s
educational pursuits
O
O
O
O
O
O
O
Carver’s life’s work
O
O
O
O
O
O
O
Carver’s view of
God and science
O
O
O
O
O
O
O
Carver’s artistic
expressions
O
O
O
O
O
O
O
Carver’s
humanitarian work
O
O
O
O
O
O
O
Carver’s work on
race relations
O
O
O
O
O
O
d) Please list any additional topics you and your personal group are interested in
learning about George Washington Carver. [3. LEARN2]
e) What is one story about George Washington Carver’s life and legacy that you
might share with friends or relatives? [1. VARIATION KNOW15]
George Washington Carver National Monument Visitor Study
12
17. For you and your personal group, please estimate all expenditures for the items
listed below for this visit to George Washington Carver NM and the surrounding
area (within 30 miles of the park). Please write "0" if no money was spent in
a particular category. [3. TRIPC26]
a) Please list your group's total expenditures inside George Washington Carver NM.
b) Please list your group's total expenditures in the surrounding area outside the
park (within 30 miles of the park).
NOTE: Surrounding area residents should only include expenditures that
were just for this trip to George Washington Carver NM.
EXPENDITURES
a) Inside park
b) Outside park
Lodges, hotels, motels, cabins, B&B, etc.
N/A
$
Camping fees and charges
N/A
$
Guide fees and charges
N/A
$
Restaurants and bars
N/A
$
Groceries and takeout food
N/A
$
Gas and oil (auto, RV, boat, etc.)
N/A
$
Other transportation expenses
(rental cars, taxis, auto repairs, but
NOT airfare)
N/A
$
Admission, recreation, entertainment fees
$
$
All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)
$
$
Donations
$
$
c) How many people do the above expenses cover?
Adults (18 years or over)
Children (under 18 years)
Please write 0 if no children were covered by the expenditures.
18. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
Some high school
O
Graduate degree
O
High school diploma/GED
O
Bachelor’s degree
O
Some college
George Washington Carver National Monument Visitor Study
13
19. On this visit, were you and your personal group part of the following types of
organized groups? ? Please mark ( ) one. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Other (scouts, work, church)
O
Yes
O
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
20. a) On this visit, what kind of personal group (not guided tour/school/other
organized group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
O
Family
O
Family and friends
Other (Please specify)
b) On this visit, how many people were in your personal group, including
yourself? [1. GR3]
Number of people in personal group
c) On this visit, how many vehicles did you and your personal group use to
arrive at the park? Please write 0 if you did not arrive by vehicle. [1. GR4]:
Number of vehicles
21. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? 1. GR2]
O
O
Yes
No Î Go on to Question 21
b) If YES, what services or activities were difficult to access/participate in?
c) Because of the physical condition, what specific difficulties did the person(s)
have? Please mark ( ) all that apply.
•
O
Hearing (difficulty hearing ranger programs, bus drivers, audio-visual
exhibits or programs, or information desk staff, even with hearing aid)
O
Visual (difficulty seeing exhibits, directional signs, or visual aids that are
part of programs, even with prescribed glasses or due to blindness)
O
Mobility (difficulty accessing facilities, services, or programs, even with
walking aid and/or wheelchair)
O
Other (Please specify)
George Washington Carver National Monument Visitor Study
14
22. For you and your personal group on this visit, please provide the following. (If
you do not know the answer, leave blank). [1. AGE3]
a) Current age
b) U.S. ZIP code or
name of country
other than U.S.
c & d) Number of visits to
George Washington
Carver NM
(including this visit)
Lifetime
Last 12 months
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
•
23. a) Are you or members of your group Hispanic or Latino? Please mark ( ) one
for each group member. [1. RACE/ETH1]
Yes, Hispanic or
Latino
No, not Hispanic
or Latino
Yourself
Member
#2
Member
#3
Member Member Member
#4
#5
#6
Member
#7
O
O
O
O
O
O
O
O
O
O
O
O
O
O
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member.
[1. RACE/ETH4]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
•
American Indian or
Alaska Native
Asian
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
George Washington Carver National Monument Visitor Study
15
24. a) Which category best represents your annual household income? Please
mark ( ) one. [1. INCOM1]
•
O
Less than $24,999
O
$50,000-$74,999
O
$150,000-$199,999
O
$25,000-$34,999
O
$75,000-$99,999
O
$200,000 or more
O
$35,000-$49,999
O
$100,000-$149,999
O
Do not wish to answer
[1. VARIATION GR3]
b) How many people are in your household?
Number of people
25. a) What did you and your personal group like most about your visit to George
Washington Carver NM? [6. EVALSERV25]
b) What did you and your personal group like least about your visit to George
Washington Carver NM? [6. EVALSERV24]
26. If you were a manager planning for the future of George Washington Carver NM
what would you and your personal group propose? [6. OPNMGMT7]
27. Is there anything else you and your personal group would like to tell us about
your visit to George Washington Carver NM? [6. OPNMGMT8]
28. Overall, how would you rate the quality of the facilities, services, and
recreational opportunities provided to you and your personal group at George
Washington Carver NM during this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
O
Poor
O
Average
O
Good
O
Very good
O
Thank you for your help! Please seal the questionnaire with the stickers provided
and drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Kalaupapa National Historical Park
Visitor Study
2
Kalaupapa National Historical Park Visitor Study
OMB Approval XXXX-XXXX (NPS# XX-XXXX)
Expiration date: XX/XX/XXXX
United States Department of the Interior
IN REPLY REFER TO:
NATIONAL PARK SERVICE
Kalaupapa National Historical Park
POB 2222
Kalaupapa, Hawai'i 96742
Month Day, 2010
Dear Visitor:
Thank you for participating in this important study. Our goal is to
learn about the expectations, opinions, and interests of visitors to
Kalaupapa National Historical Park. This information will assist us in
our efforts to better manage this park and to serve you.
This questionnaire is only being given to a select number of
visitors, so your participation is very important! It should only take
about 20 minutes after your visit to complete.
When your visit is over, please complete this questionnaire. Seal it
with the stickers provided on the last page and drop it in any U.S.
mailbox.
If you have any questions, please contact Margaret Littlejohn, NPS
VSP Coordinator, Park Studies Unit, College of Natural Resources,
P.O. Box 441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Stephen Propko
Superintendent
Kalaupapa National Historical Park
Kalaupapa National Historical Park Visitor Study
3
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be used
by park managers to better serve the public. Response to this request is voluntary.
No action may be taken against you for refusing to supply the information requested.
Your name is requested for follow-up mailing purposes only. When analysis of the
questionnaire is completed, all name and address files will be destroyed. Thus the
permanent data will be anonymous. Please do not put your name or that of any
member of your personal group on the questionnaire. An agency may not conduct or
sponsor, and a person is not required to respond to, a collection of information unless
it displays a currently valid OMB control number.
Burden estimate statement: Public reporting burden for this form is estimated to
average 20 minutes per response. Direct comments regarding the burden estimate or
any other aspect of this form to Margaret Littlejohn, NPS Visitor Services Project,
College of Natural Resources, University of Idaho, P.O. Box 441139, Moscow, ID,
83844-1139; email: [email protected].
4
Kalaupapa National Historical Park Visitor Study
Your Visit To Kalaupapa National Historical Park
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the park
with, such as spouse, family, friends, etc. This does not include the larger group that you
might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior to your visit, how did you and your personal group obtain information about
Kalaupapa National Historical Park (NHP)? Please mark ( ) all that apply in
column (a). 2. TPLAN11]
•
b) If you were to visit Kalaupapa NHP in the future, how would you and your
personal group prefer to obtain information about the park? Please mark ( ) all
that apply in column (b).
a) Prior to this visit
b) Prior to future visits
•
O
Did not obtain information prior to visit Î Go to part b of this question
O
Chamber of commerce/visitors bureau/state welcome center
O
O
Inquiry to park via phone, mail, or email
O
O
Friends/relatives/word of mouth
O
O
Information from another park
O
O
Kalaupapa NHP website: www.nps.gov/kala
O
O
Other websites
O
O
Local businesses (hotels/motels/restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Previous visits
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
This visit
Future visit
Kalaupapa National Historical Park Visitor Study
5
[2. VARIATION TPLAN12]
c) From the sources marked in column (a), did you and your personal group receive
the type of information about the park that you needed?
O
O
No
Yes Î Go to Question 2
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific. [2. TPLAN13]
[1. VARIATION KNOW12]
2. Prior to this visit, were you and your personal group aware that Kalaupapa NHP is
co-managed by the State of Hawaii Department of Health?
O
3.
4.
O
Yes
No
O
Not sure
On this trip, what was the primary reason that you and your personal group visited
Kalaupapa NHP? Please mark ( ) all that apply. [3. VARIATION TRIPC1]
•
O
Learn about the general history of the Kalaupapa Peninsula
O
Learn about the patient community of Kalaupapa
O
Learn about Hansen’s Disease (leprosy)
O
Learn about Saint Damien (Joseph De Veuster)
O
Learn about Mother Marianne
O
Learn about Native Hawaiian history
O
Learn about Kalaupapa’s natural features (such as wildlife, plants, geology and
marine resources)
O
Visit a patient resident
O
Visit for a spiritual or religious pilgrimage
O
Visit a gravesite
O
Other (Please specify)
a) How did this visit to Kalaupapa NHP fit into your personal group’s travel plans?
Please mark ( ) one. [2. TPLAN4]
•
O
Kalaupapa NHP was the primary destination
O
Kalaupapa NHP was one of several destinations
O
Kalaupapa NHP was not a planned destination
6
Kalaupapa National Historical Park Visitor Study
b) On this visit, how many vehicles did you and your personal group use to arrive
“topside” of the park? Please write 0 if you did arrive by vehicle. [1. VARIATION
GR4]
Number of vehicles
5.
On this trip, what was the primary reason that you and your personal group came
to the island of Moloka`i? Please mark ( ) only one. [3. TRIPC1]
•
O
Resident of Moloka`i Î Go to Question 6
O
Visit Kalaupapa NHP
O
Visit other attractions on Moloka`i
O
Visit friends/relatives on Moloka`i
O
Traveling through - unplanned visit
O
Business
O Other (Please specify)
[3. VARIATION TRIPC13]
6. a) On this trip, did you and your personal group stay overnight away from your
permanent residence at Kalaupapa NHP or on Moloka`i?
O
Yes
O
No Î Go to Question 7
b) If YES, please list the number of nights you and your personal group stayed at
Kalaupapa NHP or on Moloka`i. [3. TRIPC14]
Number of nights at Kalaupapa NHP
Number of nights on topside Moloka`i
[3. TRIPC15]
c) If YES, in which types of lodging did you and your personal group spend the
night(s) at Kalaupapa NHP or on Moloka`i? Please mark ( ) all that apply.
•
O
Lodges, hotels, motels, cabins, B&B, etc. on Moloka`i
O
Tent camping in developed campground on Moloka`i
O
Personal seasonal residence on Moloka`i
O
Residence of friends or relatives on Moloka`i
O
Residence of friends or relatives at Kalaupapa NHP
O
Visitor Quarters at Kalaupapa NHP
O
Other (Please specify)
Kalaupapa National Historical Park Visitor Study
7
[3. VARIATION TRIPC19]
7. a) Did you and your personal group obtain the services (e.g., information, food
services, lodging, groceries, gas, etc.) that you needed topside Moloka`i?
O
O
No
Yes Î Go to Question 8
b) If NO, what needed services were not available? [3. TRIPC20]
Service (List)
8.
9.
Comments (Please be specific)
On this trip, where did you and your personal group stay on the night before and
the night after visiting Kalaupapa NHP? If you stayed at home, please write the
name of the town/city and state where you live. [3. VARIATION TRIPC16]
a) BEFORE visit: Town/city
State
b) AFTER visit:
State
Town/city
If you were to visit again in the future and there were overnight accommodations
available to the public at Kalaupapa NHP, would you and your personal group be
likely to stay overnight within the park? [3 VARIATION TRIPC21]
O
Yes, likely
O
No, not likely
O
Not sure
10. a) How many hours in total did you and your personal group spend visiting
Kalaupapa NHP on this visit? [3. VARIATION TRIPC11]
Total number of hours (Please list partial hours as 1/4, 1/2, or 3/4.)
[6. VARIATION EVALSERV19]:
11. a) On this visit, how safe did you and your personal group feel while engaged in the
following activities? Please mark ( ) one for each activity.
O
•
Did not participate in any of the following activities
Unsafe
Neither
safe nor
unsafe
Safe
Very
safe
O
O
O
O
O
Mule ride on Kalaupapa Trail
O
O
O
O
O
Touring the park
O
O
O
O
O
Very
unsafe
Walk/hike on Kalaupapa Trail
8
Kalaupapa National Historical Park Visitor Study
b) If you marked that you felt “very unsafe” or “unsafe” for any of the above issues,
please explain why. [6. EVALSERV20]
12. a) As you were planning your trip to Kalaupapa NHP, which activities did you and
your personal group expect to include on this visit? Please mark ( ) all that
apply in column (a).
[3. ACT21]
b) In which activities did you and your personal group actually participate on this
visit? Please mark ( ) all that apply in column (b).
•
•
a) Expected activity
b) Activity this visit
O
Visiting Kalaupapa Overlook
O
O
Taking “Damien Tour”
O
O
Taking mule ride on Kalaupapa Trail
O
O
Taking commercial flight
O
O
Taking a chartered flight
O
O
Attending ranger-led tours
O
O
Visiting historically significant sites at the park
O
O
Visiting a patient resident
O
O
Visiting a friend or relative of staff
O
O
Creative arts (painting/drawing/taking photographs)
O
O
Shopping in park bookstore
O
O
Viewing exhibits
O
O
Picnicking
O
O
Hiking/walking
O
O
Other (Please specify below)
O
Expected
This visit
13. If you and your personal group visited only the Kalaupapa Overlook and did not visit
the Kalaupapa Settlement, why didn’t you go down to the Settlement? [TBACK10]
Kalaupapa National Historical Park Visitor Study
9
•
14. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used at Kalaupapa NHP during this visit. [6. EVALSERV21]
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
a) Visitor services/facilities used
Mark ( )
•
O
Damien Tour
O
Access for people with disabilities
O
Assistance from park staff
O
Visitor bookstore and exhibits
O
Outdoor exhibits
O
Park brochure/map
O
Park website: www.nps.gov/kala
used before or during visit
O
Parking at trailhead
O
Restrooms
O
Picnic areas
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
15. What is the most important thing you and your personal group learned on this visit
to Kalaupapa NHP? [3. VARIATION LEARN3]
16. Only 100 visitors per day are allowed to visit Kalaupapa NHP. In your opinion,
should visitation continue to be limited to 100 visitors per day in the future? Please
mark ( ) one. [5 VARIATION CROWD3]
•
O
Yes
O
No
O
Not sure
10
Kalaupapa National Historical Park Visitor Study
17. It is the National Park Service’s responsibility to protect Kalaupapa NHP’s cultural,
natural and scenic resources and values and visitor experiences that depend on
these. How important is protection of the following to you and your group? Please
mark ( ) one answer for each attribute/resource/experience. [6. OPNMGMT4]
•
Attribute/resource/experience
Not
important
Somewhat Moderately
important
important
Very
important
Extremely
important
Native Hawaiian features
O
O
O
O
O
Historic landscape associated
with the Hansen’s Disease
settlement
O
O
O
O
O
Historic buildings associated
with the Hansen’s Disease
settlement
O
O
O
O
O
Cemeteries
O
O
O
O
O
Lifestyle and privacy of patient
resident community
O
O
O
O
O
Natural features, such as
wildlife, plants, clean air
O
O
O
O
O
Marine resources
O
O
O
O
O
Spirituality
O
O
O
O
O
Scenic views
O
O
O
O
O
18. If you were to visit when there is no longer a living patient community at Kalaupapa
NHP, in which of the following activities would you and your personal group be
interested in participating? Please mark ( ) all that apply. [3. VARIATION FVIS12]
•
O
Self-guided tour
O
Concession operated tours/programs
O
Ranger-led tours/programs
O
Bicycle tour (self-guided or guided)
O
Other (Please specify)
Kalaupapa National Historical Park Visitor Study
11
19. a) If you were to visit Kalaupapa NHP in the future, which topics would you and your
personal group be interested in learning (or learning more) about? Please mark ( )
all that apply. [3. FVIS6]
•
O
Not interested in learning on a future visit Î Go to Question 20
O
Hansen’s Disease (leprosy)
O
Saint Damien, Mother Marianne, and other religious figures
O
History of the Kalaupapa and Kalawao Settlements
O
Native Hawaiian culture and traditions in Kalaupapa
O
Natural features, such as wildlife, plants, and geology
O
Personal and human stories related to Kalaupapa
O
Other topics (Please specify)
20. If you were to visit Kalaupapa NHP in the future, how would you and your personal
group prefer to learn about cultural and natural features of the park? Please mark
( ) all that apply. [3. FVIS4]
•
O
Not interested in learning about the park Î Go on to Question 21
O
Indoor exhibits
O
Park website: www.nps.gov/kala
O
Ranger-led tours/programs
O
Self-guided tours/programs
O
Audiovisual programs (DVD, video, or movie)
O
Electronic media/devices for visitors (downloadable digital files, podcasts,
cell phone tours, interactive computer programs/tours, audio, etc.)
O
Outdoor exhibits
O
Printed materials (brochures, books, maps, etc.)
O
Other (Please specify)
12
Kalaupapa National Historical Park Visitor Study
21. For you and your personal group, please estimate all expenditures for the items
listed below for this visit to Kalaupapa NHP and topside Moloka`i. Please write "0"
if no money was spent in a particular category. [3. TRIPC26]
a) Please list your group's total expenditures inside Kalaupapa NHP.
b) Please list your group's total expenditures on topside Moloka`i.
NOTE: Surrounding area residents should only include expenditures that were
just for this trip to Kalaupapa NHP.
EXPENDITURES
a) Inside park b) Topside Moloka`i
Lodges, hotels, motels, cabins, B&B, etc.
$
$
State Visitor Quarters only
Camping fees and charges
n/a
$
Guide fees and charges
$
$
Restaurants and bars
$
$
Groceries and takeout food
n/a
$
Gas and oil (auto, boat, etc.)
n/a
$
Other transportation expenses
(rental cars, taxis, auto repairs, but NOT airfare)
n/a
$
Admission, recreation, entertainment fees
n/a
$
All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)
$
$
Donations
$
$
All air travel expenditures from home
$__________
$__________
e) How many people do the above expenditures cover? [3. TRIPC27]
Adults (18 years or over)
Children (under 18 years)
Please write “0” if no children were covered by the expenditures.
22. a) What did you and your personal group like most about your visit to Kalaupapa
NHP? [6. EVALSERV25]
Kalaupapa National Historical Park Visitor Study
13
b) What did you and your personal group like least about your visit to Kalaupapa
NHP? [6. EVALSERV24]
23. Kalaupapa NHP does not currently charge an entrance fee. In the future, an
entrance fee may be considered, with the funds used to maintain park facilities and
services, such as brochures, exhibits, and audio-visual programs.
If you were to visit in the future, would you and your personal group be willing to
pay an entrance fee of $15/adult (NPS passes would be honored)? Please mark ( )
one. [6. VARIATION EVALFEE1]
•
O
Yes, likely
O
O
No, unlikely
Not sure
24. On this visit, were you and your personal group part of the following types of
organized groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Other (work, church)
O
Yes
O
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
25. a) On this visit, which type of personal group (not commercial guided tour/school/
other organized group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
[1. GR3]
b) On this visit, how many people were in your personal group, including yourself?
Number of people
26. For you only, what is your gender? [1. GEND2]
O
Male
O
Female
27. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
Yes
O
No Î Go to Question 28
14
Kalaupapa National Historical Park Visitor Study
b) If YES, which services or activities were difficult to access/participate in?
______________________________________________________________
28. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
Some high school
O
Bachelor’s degree
O
High school diploma/GED
O
Graduate degree
O
Some college
•
29. a) Are you or members of your group Hispanic or Latino? Please mark ( ) one for
each group member. [1. RACE/ETH1]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
Yes, Hispanic or
Latino
No, not Hispanic
or Latino
O
O
O
O
O
O
O
O
O
O
O
O
O
O
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member. [1. RACE/ETH4]
•
Yourself
Member
#2
Member
#3
Member
#4
Member
#5
Member
#6
Member
#7
American Indian
or Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian
O
O
O
O
O
O
O
Other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
30. a) Which category best represents your annual household income? Please mark
( ) only one. [1. INCOM1]
•
O
Less than $24,999
O
$50,000-$74,999
O
$150,000-$199,999
O
$25,000-$34,999
O
$75,000-$99,999
O
$200,000 or more
O
$35,000-$49,999
O
$100,000-$149,999
O
Do not wish to answer
Kalaupapa National Historical Park Visitor Study
[1. VARIATION GR3]
15
b) How many people are in your household?
Number of people
31. For you and your personal group on this visit, please provide the following. (If you
do not know the answer, leave blank). [1. AGE3]
a) Current age
b) U.S. ZIP code
or name of country other
than U.S.
c) Number of visits to
Kalaupapa NHP
(including this visit)
lifetime
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
32. If you were a manager planning for the future of Kalaupapa NHP, what would you
propose? Please be specific. [6. OPNMGMT7]
33. Is there anything else you and your personal group would like to tell us about your
visit to Kalaupapa NHP? [6. OPNMGMT8]
34. Overall, how would you rate the quality of the visitor facilities, services, and
recreational opportunities provided to you and your personal group at Kalaupapa
NHP during this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
O
Poor
Average
Good
Very good
O
O
O
O
Thank you for your help! Please seal the questionnaire with the stickers provided
and drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Little River Canyon National Preserve
Visitor Study
2
Little River Canyon National Preserve Visitor Study
OMB Approval 1024-0224 (NPS #xx-xxx)
Expiration date: xxx
United States Department of the Interior
NATIONAL PARK SERVICE
Little River Canyon National Preserve
2141 Gault Avenue North
Fort Payne, AL 35967
IN REPLY REFER TO:
June 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Little River
Canyon National Preserve. This information will help us improve our
management of this preserve and better serve you.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20 minutes
after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.nps.gov/liri and www.psu.uidaho.edu.
If you have any questions, please contact Margaret Littlejohn, NPS VSP
Director, Park Studies Unit, College of Natural Resources, P.O. Box
441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
John Bundy
Superintendent
This visitor study is partially funded by Recreation Fee Program funding.
Little River Canyon National Preserve Visitor Study
3
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address files
will be destroyed. Thus the permanent data will be anonymous. Please do not
put your name or that of any member of your group on the questionnaire. An
agency may not conduct or sponsor, and a person is not required to respond to, a
collection of information unless it displays a currently valid OMB control number.
Burden estimate statement: Public reporting burden for this form is estimated to
average 20 minutes per response. Direct comments regarding the burden
estimate or any other aspect of this form to Margaret Littlejohn, NPS Visitor
Services Project, College of Natural Resources, University of Idaho, P.O. Box
441139, Moscow, ID, 83844-1139; email: [email protected].
4
Little River Canyon National Preserve Visitor Study
Your Visit To Little River Canyon National Preserve
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
Preserve with, such as spouse, family, friends, etc. This does not include the larger
group that you might be traveling with, such as school, church, scouts, or tour group.
[2. TPLAN11]
1. a) Prior to this visit, how did you and your personal group obtain information
about Little River Canyon National Preserve? Please mark ( ) all that apply in
column (a).
•
b) If you were to visit Little River Canyon National Preserve in the future, how
would you and your personal group prefer to obtain information about the
park? Please mark ( ) all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
O
Did not obtain information prior to visit Î Go to part b of this question
Friends/relatives/word of mouth
O
O
Information from local motel or other business
O
O
Inquiry to the Preserve via phone, mail, or email
O
O
Little River Canyon Center website: epic.jsu.edu/lrc/center
O
O
Little River Canyon National Preserve website: www.nps.gov/liri
O
O
Other websites
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
School class/program
O
O
O
Social media (Facebook, Twitter, etc.)
State welcome center/chamber of commerce
O
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
Little River Canyon National Preserve Visitor Study
[2. TPLAN12]
c) From the sources marked in column (a), did you and your personal group
receive the type of information about the Preserve that you needed?
O
O
No
5
Yes Î Go to Question 2
d) If NO, what type of Preserve information did you and your personal group
need that was not available? Please be specific. [2. TPLAN13]
[1. VARIATION KNOW12]
2. Prior to this visit, which of the following entity(ies) did you and your personal
group think managed Little River Canyon National Preserve? Please mark ( ) all
that apply.
•
O
Did not know who managed the Preserve Î Go to Question 3
O
National Park Service
O
State of Alabama
O
DeKalb County
O
Jacksonville State University
O DeSoto State Park
[3. VARIATION LEARN5]
3. a) Prior to this visit, were you and your personal group aware of the following
informational talks/programs for visitors at Little River Canyon National
Preserve? Please mark ( ) one answer for each item in column (a).
[3. VARIATION LEARN5]
b) Did you and your personal group learn about these talks/programs during this
visit to Little River Canyon National Preserve (via publications, signs, talking to
Preserve staff, etc.)? Please mark ( ) one answer for each item in column (b).
•
•
a) Aware prior to visit?
Yes
No
O
O
O
b) Learned about during visit?
Yes
No
Ranger-led programs
O
O
O
Jacksonville State University Field School
Nature Camps
O
O
O
O
Jacksonville State University Campfire
Talks
O
O
O
O
DeSoto State Park Nature Programs
O
O
Type of programs offered
6
Little River Canyon National Preserve Visitor Study
[6. EVALSERV17]
4. On this visit, were the signs directing you and your personal group to Little River
Canyon National Preserve adequate? Please mark ( ) one response for each.
•
a) Signs on interstates
O
Yes
O
No
O
Did not use
b) Signs on state highways
O
Yes
O
No
O
Did not use
c) City street signs in communities
O
Yes
O
No
O
Did not use
d) If you answered NO to any of the above, please explain. [6. EVALSERV18]
Interstates
State highways
Communities
[3. TRIPC2]
5. a) On this visit, which entrance point did you and your personal group use to
first enter Little River Canyon National Preserve? Please mark ( ) one.
•
[3. VARIATION TRIPC8]
b) On this visit, which exit point did you and your personal group use to last
exit Little River Canyon National Preserve? Please mark ( ) one.
•
a) First enter
Entrance/exit point
b) Last exit
O
Route 35 East
O
O
Route 35 West
O
O
Route 255
O
O
Route 148
O
O
Route 275
O
O
Route 176
O
O
Route 103
O
O
Route 295
O
O
Fischer Road
O
Little River Canyon National Preserve Visitor Study
7
•
6. a) In column a, please mark ( ) all the services in the nearby communities of
Fort Payne, Centre, Scottsboro and other cities within 40 miles of the
Preserve that you and your personal group used that were specifically related
to this Preserve visit. [3. TRIPC21]
O Did not use any services on this visit Î Go to Question 7
b) In which communities did you obtain these support services? Please mark
( ) all that apply in column b. [3. TRIPC18]
b) Community ( )
a) Used on this visit ( )
•
•
Fort Payne
Centre
•
Scottsboro Other cities
O
Ate meals in restaurants
O
O
O
O
O
Bought gasoline
O
O
O
O
O
Bought groceries
O
O
O
O
O
Obtained information about Little
River Canyon National Preserve
O
O
O
O
O
Obtained other travel/tourist
information
O
O
O
O
Shopped (other than groceries)
O
O
O
O
O
Stayed overnight in a lodge/
motel/hotel/B&B, etc.
O
O
O
O
O
Stayed overnight in a
campground/RV park
O
O
O
O
O
O
O
O
O
O
O
O
O
Used a drink/vending machine
O
O
Other services (Please specify)
[3. TRIPC1]
7.
On this trip, what was the primary reason that you and your personal group
came to Little River Canyon National Preserve area? Please mark ( ) one.
•
O
Resident of the area (within 40 miles of Preserve) Î Go to Question 8
O
Visit Little River Canyon National Preserve
O
Visit other attractions in the area
O
Traveling through - unplanned visit
O
Visit friends/relatives in the area
O
Business
O
Other (Please specify)
8
8.
Little River Canyon National Preserve Visitor Study
a) On this visit to Little River Canyon National Preserve, did you and your
personal group visit the Preserve on more than one day? (Please list partial
days/hours as 1/4, 1/2, or 3/4.) [3. TRIPC12]
O
Yes
Ð
b) If YES, on how many days did you
visit Little River Canyon National
Preserve?
O
No
Ð
c) If NO, how many hours did you
visit Little River Canyon National
Preserve?
Number of days
Number of hours
d) How long did you and your personal group stay in the Little River Canyon
National Preserve area (within 40 miles of Preserve)? (Please list partial
days/hours as 1/4, 1/2, or 3/4.) [3. TRIPC11]
O
Resident of the area Î Go to Question 9
Number of hours if less than 24 hours
OR
Number of days if 24 hours or more
9.
a) On this trip, did you and your personal group stay overnight away from your
permanent residence in the Little River Canyon National Preserve area
(within 40 miles of Preserve)? [3. TRIPC13]
O
Yes
O No Î Go to Question 10
[3. TRIPC13]
b) If YES, please list the number of nights you and your personal group stayed.
Number of nights (within 40 miles of Preserve)
c) In which types of lodging did you and your personal group spend the night(s)?
Please mark ( ) all that apply. [3. TRIPC15]
•
O
Lodge, motel, hotel, cabin, rented condo/home, or bed & breakfast
O
RV/trailer camping
O
Tent camping in developed campground
O
Backcountry camping
O
Personal seasonal residence
O
Residence of friends or relatives
O
Other (Please specify)
Little River Canyon National Preserve Visitor Study
9
10. On this visit, how many vehicles did you and your personal group use to arrive at
the Preserve? Please write 0 if you did not arrive by vehicle.[1. VARIATION GR4]
Number of vehicles
11. On this visit to Little River Canyon National Preserve, which of the following sites
did you and your personal group visit? Please mark ( ) all that apply. [3. ACT19]
PLACEHOLDER MAP
•
O
Little River Canyon
Center
O
Little River Falls
O
Little River Falls
Overlook
O
Little Falls
O
Lynn Overlook
O
Lower Two Mile (trail)
O
Canyon View
O
Wolf Creek
O
Crow Point
O
Graces High Falls
O
Eberhart Point
O
Canyon Mouth Day
Use Area
O
Little River Wildlife
Management Area
O
Other ____________
______________________
10
Little River Canyon National Preserve Visitor Study
[3. ACT24]
12. a) On this visit, which activities did you and your personal group participate in
within Little River Canyon National Preserve? Please mark ( ) all that apply.
•
b) On past visits, which activities have you and your personal group participated in
within Little River Canyon National Preserve? Please mark (•) all that apply.
O
First visit—have not visited in the past
a) This visit
b) Past visits
O
Birdwatching
O
O
Creative arts (photography/painting/drawing)
O
O
Fishing
O
O
General sightseeing
O
O
Hiking (not walking to rock climbing site)
O
O
Horseback riding
O
O
Hunting
O
O
Learning/studying geology
O
O
Mountain biking
O
O
Nature study (wildlife, wildflowers, etc.)
O
O
Picnicking
O
O
Riding ATV
O
O
Rock climbing (technical, sport, bouldering, etc.)
O
O
Touring/driving Little River Canyon Scenic Drive
O
O
Other (Please specify below)
O
Activities this visit
Activities past visits
13. a) Please indicate how safe you and your personal group felt in the following
locations during this visit to Little River Canyon National Preserve. Please
mark ( ) one answer for each location. [6. VARIATION EVALSERV19]
How safe did you feel in the Preserve?
•
Location
Very
unsafe
Somewhat Neither Somewhat Very
unsafe safe/unsafe
safe
safe
On roads
O
O
O
O
O
On trails
O
O
O
O
O
In parking areas
O
O
O
O
O
Little River Canyon National Preserve Visitor Study
11
b) If you marked that you felt “very unsafe” or “somewhat unsafe” for any of the
above locations, please explain where and why. [3. VARIATION EVALSERV20]
Location:
Reason:
Location:
Reason:
14. Which other local and regional attractions did you and your personal group visit
on this trip to Little River Canyon National Preserve? Please mark ( ) all that
apply. [3. TRIPC29]
•
O
Cherokee Rock Village
O
Huntsville Botanical Gardens
O
DeSoto State Park
O
Russell Cave National Monument
O
Guntersville State Park
O
Sequoyah Caverns
O
Little River Canyon Center
O
Weiss Lake
O
U.S. Space and Rocket Center
O
Chickamauga-Chattanooga National Military Park
O
Other (Please specify)
15. If you and your personal group were to visit Little Canyon River National Preserve
in the future, would you be interested in viewing exhibits in a new museum at the
Little River Canyon Center? [3. VARIATION ACT13]
O
Yes
O No
O Not sure
[3. VARIATION FVIS6]
16. a) If you and your personal group were to visit again in the future, which topics
would you like to learn about in interpretive/ranger-led programs at Little River
Canyon National Preserve? Please mark ( ) all that apply.
•
O
Not interested in interpretive programs Î Go to Question 17
O
Geology
O
Recreational activities (fishing, rock
climbing, etc.)
O
History
O
Safety (hiking, climbing, water, etc.)
O
Plants
O
Wildlife
O
Other (Please specify)
b) Which program length would be most suitable for you and your personal
group? Please mark ( ) one. [3. VARIATION FVIS13]
•
O
Under 1/2 hour
O
1 - 2 hours
12
Little River Canyon National Preserve Visitor Study
O
O
1/2 - 1 hour
Other
c) Which times of day would be most suitable for you and your personal group
to attend a ranger-led program? Please mark ( ) all that apply. [3.
VARIATION FVIS13]
•
O
8 - 10 am
O
Noon - 2 pm
O
O
10 am - noon
O
2 pm - 4 pm
O
After 4 pm
Other (Specify)
__________________
[6. EVALSERV21]
17. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used during this visit to the Little River Canyon National Preserve.
•
b) Next, for only those services and facilities that you or your personal group
used, please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Visitor services and
facilities used
•
Mark ( )
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
O
Access for people with disabilities
O
Assistance from Preserve staff
O
Canyon Center restrooms
O
Exhibits at viewpoints
O
Junior Ranger program
O
Little River Canyon Center
(other than restrooms)
O
Little River Canyon National Preserve website:
www.nps.gov/liri (used before or during visit)
O
Picnic areas
O
Preserve brochure/map
O
Ranger-led programs
O
Sales items in Canyon Center bookshop
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
Little River Canyon National Preserve Visitor Study
(selection, price, etc.)
13
14
Little River Canyon National Preserve Visitor Study
18. It is the National Park Service’s responsibility to protect Little River Canyon
National Preserve’s natural, scenic, and cultural resources and the visitor
experiences that depend on these. How important is protection of the following to
you and your personal group? Please mark ( ) one answer for each attribute/
resource/experience. [6. OPMGMT4]
•
Not
Somewhat Moderately Very Extremely
important important important important important
Attribute/resource/experience
Clean air (visibility)
O
O
O
O
O
Clean water
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Recreational opportunities
(fishing, hiking, climbing, etc.)
O
O
O
O
O
Scenic views
O
O
O
O
O
Solitude
O
O
O
O
O
Scenic views without development
O
O
O
O
O
19. a) Will you and your personal group be likely to visit Little River Canyon National
Preserve again in the future? [3. VARIATION FVIS1]
O
Yes, likely
O
O
No, unlikely
Ð
Not sure
Ô Go to part c of this question Ó
•
b) If YES, how often would you be likely to visit? Please mark ( ) one.
[2. VARIATION TPLAN5]
O
Monthly
O Several times/year, but not monthly
[3. TRIPC35]
c) If NO, why wouldn’t you return?
O
Once/year or less
20. On this visit, were you and your personal group with the following types of
organized groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Other organized group
(business, church, scout, etc.)
O
Yes
O
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
Little River Canyon National Preserve Visitor Study
15
21. a) On this visit, what kind of personal group (not guided tour/school/other
organized group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including
yourself? [1. GR3]
Number of people in personal group
22. For you and your personal group on this visit, please provide the following. If
you do not know the answer, please leave it blank. [1. AGE3]
c) Frequency of visits to Preserve
a) Current
age
1=First visit
2=Less than 1 time/year
3=From 1 to 11 times/year
4=From 12 to 51 times/year
5=From 52 to 365 times/year
b) U.S. ZIP code or
name of country
other than U.S.
(including this visit)
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
23. a) Are you or members of your personal group Hispanic or Latino? Please mark
( ) one for each group member. [1. RACE/ETH1]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
•
Yes, Hispanic or
Latino
No, not Hispanic
or Latino
O
O
O
O
O
O
O
O
O
O
O
O
O
O
16
Little River Canyon National Preserve Visitor Study
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member.
[1. RACE/ETH4]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
•
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
24. a) What did you and your personal group like most about this visit to Little
Canyon River National Preserve? [6. EVALSERV25]
b) What did you and your personal group like least about this visit to Little
Canyon River National Preserve? [6. EVALSERV24]
25. Is there anything else you and your personal group would like to tell us about
your visit to Little River Canyon National Preserve? [6. OPMGMT8]
26. Overall, how would you and your personal group rate the quality of facilities,
services, and recreational opportunities at Little River Canyon National
Preserve during this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
Thank you for your help! Please seal the questionnaire with the stickers provided
and drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Ninety Six
National Historic Site
Visitor Study
Ninety Six National Historic Site Visitor Study
OMB Approval 1024-0224 (NPS# 10-XXX)
Expiration date: XXX-2010
2
United States Department of the Interior
NATIONAL PARK SERVICE
Ninety Six National Historic Site
P.O. Box 418
Ninety-Six, SC 29666
IN REPLY REFER TO:
April 2010
Dear Visitor:
Thank you for participating in this important study. Our goal is to
learn about the expectations, opinions, and interests of visitors to
Ninety Six National Historic Site. This information will assist us in
our efforts to better manage this park and to serve you.
This questionnaire is only being given to a select number of
visitors, so your participation is very important! It should only take
about 20 minutes after your visit to complete.
When your visit is over, please complete this questionnaire. Seal it
with the stickers provided on the last page and drop it in any U.S.
mailbox.
If you have any questions, please contact Margaret Littlejohn, NPS
VSP Coordinator, Park Studies Unit, College of Natural
Resources, P.O. Box 441139, University of Idaho, Moscow, Idaho
83844-1139, phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Timothy Stone
Superintendent
This visitor study is partially funded by Recreation Fee Program funding.
Ninety Six National Historic Site Visitor Study
3
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address files
will be destroyed. Thus the permanent data will be anonymous. Please do not put
your name or that of any member of your personal group on the questionnaire. An
agency may not conduct or sponsor, and a person is not required to respond to, a
collection of information unless it displays a currently valid OMB control number.
Burden estimate statement: Public reporting burden for this form is estimated to
average 20 minutes per response. Direct comments regarding the burden estimate
or any other aspect of this form to Margaret Littlejohn, NPS Visitor Services
Project, College of Natural Resources, University of Idaho, P.O. Box 441139,
Moscow, ID, 83844-1139; email: [email protected].
4
Ninety Six National Historic Site Visitor Study
Your Visit To Ninety Six National Historic Site
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior to this visit, how did you and your personal group obtain information
about Ninety Six National Historic Site (NHS)? Please mark ( ) all that apply in
column (a). [2.TPLAN11]
•
b) If you were to visit Ninety Six NHS in the future, how would you and your
personal group prefer to obtain information about the park? Please mark ( )
all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Chamber of commerce/visitors bureau/state welcome center
O
O
Friends/relatives/word of mouth
O
O
Inquiry to park via phone, mail, email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Ninety Six NHS website: www.nps.gov/nisi
O
O
Other websites
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
Television/radio programs/DVDs
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
This visit
Future visit
c) From the sources marked in column (a), did you and your personal group
receive the type of information about the park that you needed? [2. TPLAN12]
Ninety Six National Historic Site Visitor Study
O
d)
No
O
5
Yes Î Go to Question 2
If NO, what type of park information did you and your personal group need
that was not available? Please be specific. [2. TPLAN13]
2. a) Prior to this visit, were you and your personal group aware that Ninety Six
NHS is the site of a Revolutionary War battle? [1. VARIATION KNOW1]
O
Yes
O
No
b) Prior to this visit, were you and your personal group aware that Ninety Six
NHS is managed by the National Park Service? [1. KNOW3]
O
3.
4.
Yes
O
No
On this trip, what were the reasons that you and your personal group visited
Ninety Six NHS? Please mark ( ) all that apply. [3. VARIATION TRIPC1]
•
O
Attend a program or special event at Ninety Six NHS
O
Learn Revolutionary War history
O
Participate in recreation (walking, hiking, jogging, etc.)
O
Participate in Junior Ranger program
O
Show park to friends/relatives
O
Saw sign on highway
O
Visit a National Park Service site
O
Obtain stamp in National Park Passport book
O
Other (Please specify)
On this visit to Ninety Six NHS, which routes did you and your personal group use
to reach the park? Please mark ( ) all that apply. [3. TRIPC3]
•
O
Highway 72 from the west
O
Highway 72 from the east
O
Highway 248 from the south
O
Highway 248 from the north
O
Highway 246 from the south
(Kinard Road)
O
Highway 246 from the north
(Kinard Road)
O
Louden Road
O
Harter Road
O
Paysinger Road
6
Ninety Six National Historic Site Visitor Study
O
5.
Other routes (Please specify)
On this visit, were the signs directing you and your personal group to Ninety Six
NHS adequate? Please mark ( ) one answer for each. [6. EVALSERV17]
•
a) Interstate signs
O
Yes
O
No
O
Did not use
b) State highway signs
O
Yes
O
No
O
Did not use
c) Signs in local communities
O
Yes
O
No
O
Did not use
d) If you answered NO for any of the above, please explain. [6. EVALSERV18]
Interstate
State highway
In local communities
6.
7.
O
O
O
O
8.
How did your visit to Ninety Six NHS fit into you and your personal group’s travel
plans? Please mark ( ) one. [2. TPLAN4]
•
O
Ninety Six NHS was the primary destination
O
Ninety Six NHS was one of several destinations
O
Ninety Six NHS was not a planned destination
How did the amount of time you and your personal group spent at Ninety Six NHS
compare with the time you had planned to stay there? Please mark ( ) one.
•
Did not have a planned amount of time [2. VARIATION TPLAN5]
Spent more time than planned Î Why?
Spent about the time planned
Spent less time than planned Î Why?
On this visit, how much time in total did you and your personal group spend at
Ninety Six NHS? Please list partial hours as 1/4, 1/2, or 3/4.) [3. TRIPC11]
Total number of hours
9. a) Did you and your personal group obtain information from the park website
(http://www.nps.gov/nisi) to plan your trip to Ninety Six NHS? [2. VARIATION
TPLAN11]
O
Yes
O
No Î Go to Question 10
b) Overall, how would you rate the quality of information provided on the park
website? Please mark ( ) one. [2. VARIATION TPLAN2]
•
Very poor
Poor
Average
Good
Very good
Ninety Six National Historic Site Visitor Study
O
O
7
O
O
O
c) Did you find the information that you needed on the park website? [2.
VARIATION TPLAN12]
O
No
O
Yes Î Go to Question 10
d) If NO, what type of information did you and your personal group need that was
not available on the park website? Please be specific. [2. VARIATION
TPLAN13]
10. a) On this visit to Ninety Six NHS, which park sites did you and your personal
group visit? Please mark ( ) all that apply. [2. ITIN1]
•
O
Visitor center
O
Walking tour (historic 1-mile trail)
O
Cherokee Path Trail
O
Goudy Trail
O
Other trails (Please specify)
O
Star Fort Pond (reservoir) on Highway 246
O
Picnic area
O
Other (Please specify)
11. a) On this visit to Ninety Six NHS, did anyone in your personal group participate
in any of the ranger-led talks/programs? [3. VARIATION ACT8]
O
No
O
Yes Î Go to Question 12
Ð
b) If NO, what prevented you and your personal group from participating in
ranger-led talks/programs? Please mark ( ) all that apply. [3. VARIATION
ACT9]
•
O
Not interested
O
Did not have time for this activity
O
Not aware of any ranger-led talks/programs offered at park
O
Not enough programs offered
8
Ninety Six National Historic Site Visitor Study
O
Other (Please specify)
12. a) On past visits, which activities have you and your personal group participated
in within Ninety Six NHS? Please mark ( ) all that apply. [3. ACT24]
•
b) On this visit, which activities did you and your personal group participate in
within Ninety Six NHS? Please mark ( ) all that apply. [3. ACT24]
•
O
First visit—have not visited in the past
a) Past visits
b) This visit
O
Attending special events
O
O
Birdwatching
O
O
Nature study (other than birdwatching)
O
O
Conducting genealogical research
O
O
Creative arts (photography/drawing/painting/writing)
O
O
Fishing
O
O
Getting NPS Passport book stamped
O
O
Horseback riding
O
O
Jogging
O
O
Learning history
O
O
Picnicking
O
O
Visiting bookstore in visitor center
O
O
Walking/hiking
O
O
Walking dogs
O
O
Other (Please specify)
c) Which one of the above activities in column a was most important to you and
your personal group on this visit to Ninety Six NHS? [3. VARIATION ACT23]
13. a) Currently, Ninety Six NHS has several relatively short trails (up to 2 miles
long). If you visit the park in the future, would you and your personal group
be interested in walking a longer nature trail? [3. VARIATION FVIS8]
Ninety Six National Historic Site Visitor Study
O
Yes, likely
O
9
No, unlikely
O
Not sure
•
14. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used at Ninety Six NHS during this visit. [6.EVALSERV21]
b) Next, for only those services and facilities that you or your personal group
used, please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Visitor services and facilities used
Mark ( )
•
O
Access for people with disabilities
O
Assistance from park staff
O
Bookstore sales items
(selection, price, etc.)
O
Directional signs
O
Junior Ranger program
O
Weapons firing demonstrations
O
Outdoor exhibits
O
Park brochure/map
O
Park website: www.nps.gov/nisi
used during visit
O
Ranger-led programs
O
Restrooms
O
Videos/films shown in visitor center
O
Trails
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
10
Ninety Six National Historic Site Visitor Study
O
Visitor center
15. It is the National Park Service’s responsibility to protect Ninety Six NHS’s
natural, scenic, and cultural resources while at the same time providing for public
enjoyment. How important is protection of the following resources/attributes in
the park to you and your personal group? Please mark ( ) one answer for each
resource/attribute. [6.OPMGMT4]
•
Resource/attribute
Not
important
Somewhat
important
Moderately
important
Very
important
Extremely
important
Clean air (visibility)
O
O
O
O
O
Clean water
O
O
O
O
O
Educational opportunities
O
O
O
O
O
Historic structures/buildings
O
O
O
O
O
Native plants
O
O
O
O
O
Native wildlife
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Recreational opportunities
O
O
O
O
O
Scenic views
O
O
O
O
O
16. a) If you were to visit in the future, would you and your personal group be
interested in attending ranger-led programs at Ninety Six NHS? [3. FVIS12]
O
Yes, likely
O
No, unlikely
O
Not sure
b) If YES, which types of programs would you and your personal group be most
likely to attend? [3. VARIATION FVIS6]
O
Evening program
O
Activities at historic cabin
O
Off-site program away from the park
O
Hands-on demonstrations
O
On-site programs at the park
O
Other (Please specify)
c) If YES, what length of program would you and your personal group be most
likely to attend? Please mark ( ) only one. [3. FVIS13]
•
O
Under 1/2 hour
O
Other (Please specify below)
Ninety Six National Historic Site Visitor Study
O
1/2 - 1 hour
O
1 - 2 hours
11
17. a) Ninety Six NHS interpretive programs and exhibits discuss topics related to the
Revolutionary War battle that took place here and colonial backcountry life.
Please mark ( ) all of the topics you learned (or learned more about) on this
visit. [3. LEARN1]
•
O
Did not learn about any topics on this visit Î Go to part c of this question
b) Please indicate how much your level of understanding of each topic improved
during your visit. Please mark ( ) one answer for each topic.
•
•
c) Next, mark ( ) the topics you would be interested in learning more about on a
future visit.
a) Learned on
this visit?
b) Level of understanding improved?
Not at all A little Somewhat
c) Interested
on future visit?
A lot
Yes
No
O
Revolutionary War
O
O
O
O
O
O
O
Cherokee Indian
Tribe
O
O
O
O
O
O
O
Weapons used during
Revolutionary War
O
O
O
O
O
O
O
Colonial life/
settlement
O
O
O
O
O
O
d) Please list any additional topics you and your personal group are interested in
learning about at Ninety Six NHS. [3. LEARN2]
18. a) On this visit, did you and your personal group view the Ninety Six NHS visitor
center exhibits? [3. ACT13]
O
Yes
O
No Î Go to Question 19
b) If YES, did you and your personal group find the exhibit objects interesting?
O
Yes
O
No
[3. ACT14]
c) Please rate the length of the exhibit text. [3. ACT14]
O
Too short
O
About right
O
Too long
d) Would you and your personal group like to have more hands-on exhibits?
Parts d and e: [3. VARIATION OF FVIS4]
O
Yes
O
No
O
Not sure
12
Ninety Six National Historic Site Visitor Study
e) Would you and your personal group like to have more electronic exhibits?
O
Yes
O
No
O
Not sure
Ninety Six National Historic Site Visitor Study
13
19. If you were to visit Ninety Six NHS in the future, how would you and your
personal group prefer to learn about cultural and natural history/features of
Ninety Six NHS? Please mark ( ) all that apply. [3. FVIS4]
•
O
Not interested in learning about the park Î Go to Question 20
O
Junior Ranger program
O
Indoor exhibits
O
Senior Ranger program
O
Outdoor exhibits
O
Other children’s programs
O
Self-guided tours
O
Park website: www.nps.gov/nisi
O
Special events
O
Weapons firing demonstrations
O
Volunteer opportunities
O
O
Audiovisual programs (DVD, video, or audio)
Electronic media/devices for visitors (downloadable digital files, podcasts,
cell phone tours, interactive computer programs/tours, audio, etc.)
O
Printed materials (brochures, books, maps, etc.)
O
Ranger-led interpretive programs/costumed interpretive programs
O
Other (Please specify)
20. a) During this visit to Ninety Six NHS, did you and your personal group have any
personal interaction with a park ranger? [6. EVALSERV23]
O
Yes
O
No Î Go to Question 21
b) If YES, on a scale from 1 to 5, please rate the quality of your interaction with
the park ranger. Please mark ( ) one response for each item.
•
Very
poor
Poor
Average
Good
Very
good
Helpfulness
O
O
O
O
O
Courteousness
O
O
O
O
O
Quality of information provided
O
O
O
O
O
14
Ninety Six National Historic Site Visitor Study
21. a) If you were to visit the Ninety Six NHS visitor center bookstore in the future, are
there any sales items that you and your personal group would like to purchase
that are not currently available? [Topic Area 3 – Individual Activities and Uses
of Park Resources]
O
Yes
O
No Î Go to Question 22
b) If YES, which items would you like to have available for purchase? Please
mark ( ) all that apply.
•
O
Additional publications (books, brochures, etc.)
Ô List subjects that you are interested in:
O
CDs, DVDs, downloadable digital files such as podcasts, MP3, etc.
O
Additional maps (besides the park brochure map)
O
Other (Please specify)
22. On this visit, were you and your personal group part of the following types of
organized groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
O
Yes
O
O
No
c) Other (scouts, work, church, senior center)
Yes
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
23. a) On this visit, what kind of personal group (not guided tour/school/other
organized group) were you with? [1. GRP5]
O
Alone
O
Friends
O
O
Family
O
Family and friends
Other (Please specify)
b) On this visit, how many people were in your personal group, including
yourself? [1. GRP3]
Number of people in personal group
c) On this visit, how many vehicles did you and your personal group use to
arrive at the park? Please write 0 if you did not arrive by vehicle. [1. GRP4]
Number of vehicles
Ninety Six National Historic Site Visitor Study
15
24. For you and your personal group on this visit, please provide the following. (If
you do not know the answer, leave blank). [1. AGE3]
a) Current age
b) U.S. ZIP code or
name of country
other than U.S.
c) Frequency of visits to
Ninety Six NHS
(including this visit)
1= First visit
2= Daily
3= Several times a month
4= Several times a year
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
25. Would you and your personal group be likely to visit Ninety Six NHS again in the
future? [3. FVIS1]
O
Yes, likely
O
No, unlikely
O
Not sure
26. If Ninety Six NHS were to have an electric golf cart available for visitors unable to
walk the 1-mile historic trail, is there anyone in your group who would be willing
to use it? [Topic Area 3 – Individual Activities and Uses of Park Resources]
O
Yes, likely
O
No, unlikely
O
Not sure
27. a) What did you and your personal group like most about your visit to Ninety Six
NHS? [6.EVALSERV25]
b) What did you and your personal group like least about your visit to Ninety Six
NHS? [6. EVALSERV24]
16
Ninety Six National Historic Site Visitor Study
28. The National Park Service will be celebrating its 100th anniversary in 2016. How
would you and your personal group like to see Ninety Six NHS celebrate this
event? [6. VARIATION OPNMGMT7]
29. If you were a manager planning for the future of Ninety Six NHS, what would
you and your personal group propose? [6. OPNMGMT7]
30. Is there anything else you and your personal group would like to tell us about
your visit to Ninety Six NHS? [6. OPNMGMT8]
31. Overall, how would you rate the quality of the facilities, services, and
recreational opportunities provided to you and your personal group at Ninety Six
NHS during this visit? Please mark ( ) one. [6. EVALSERV1]
•
Very poor
O
Poor
O
Average
O
Good
O
Very good
O
Thank you for your help! Please seal the questionnaire with the stickers provided
and drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Richmond
National Battlefield Park
Visitor Study
2
Richmond National Battlefield Park Visitor Study
OMB Approval 1024-0224 (NPS #xx-xx)
Expiration date: xxx
United States Department of the Interior
NATIONAL PARK SERVICE
Richmond National Battlefield Park
3215 East Broad Street
Richmond, VA 23223
IN REPLY REFER TO:
July 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Richmond
National Battlefield Park. This information will help us improve our
management of this park and better serve you.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20 minutes
after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.nps.gov/rich and www.psu.uidaho.edu.
If you have any questions, please contact Margaret Littlejohn, NPS VSP
Director, Park Studies Unit, College of Natural Resources, P.O. Box
441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
David Ruth
Superintendent
Richmond National Battlefield Park Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please
do not put your name or that of any member of your group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 20 minutes per response. Direct comments regarding the
burden estimate or any other aspect of this form to Margaret Littlejohn, NPS
Visitor Services Project, College of Natural Resources, University of Idaho,
P.O. Box 441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Richmond National Battlefield Park Visitor Study
Your Visit To Richmond National Battlefield Park
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the park
with, such as spouse, family, friends, etc. This does not include the larger group that you
might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior this visit, how did you and your personal group obtain information about
Richmond National Battlefield Park (NBP)? Please mark ( ) all that apply in
column (a). [2. TPLAN11]
•
b) If you were to visit Richmond National Battlefield Park in the future, how would
you and your personal group prefer to obtain information about the park? Please
mark ( ) all that apply in column (b).
•
a) Prior to this visit
b) Prior to future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Friends/relatives/word of mouth
O
O
Inquiry to the park via phone, mail, or email
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Other National Park Service sites/units
O
O
Previous visits
O
O
Richmond Metro Convention & Visitors Bureau
O
O
Richmond National Battlefield Park website: www.nps.gov/rich
O
O
Other websites (specify)
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Virginia Civil War Trails program
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
Richmond National Battlefield Park Visitor Study
5
c) From the sources marked in part (a), did you and your personal group receive
the type of information about the park that you needed? [2. TPLAN12]
O
No
O
Yes Î Go to Question 2
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific. [2. TPLAN13]
2. a) On this visit, did you and your personal group visit Historic Tredegar Iron Works
in the city of Richmond? [2. VARIATION TRIPC28]
O
Yes
O
No Î Go to Question 3
b) If YES, at Historic Tredegar Iron Works there are two separate interpretive
centers managed by two different entities. Richmond National Battlefield Park
Visitor Center is managed by the National Park Service while the grounds and
the American Civil War Center are managed by Tredegar National Civil War
Center Foundation. Prior to this visit, were you and your personal group aware of
this fact? Please mark ( ) one. [1. VARIATION KNOW12]
•
O
Yes, aware sites were managed by two different organizations
O
No, thought both sites were managed by the National Park Service
O
No, thought both sites were managed by the American Civil War Center
O
Did not know who managed either site
[6. EVALSERV17]
3. On this visit, were the signs directing you and your personal group to Richmond
National Battlefield Park adequate? Please mark ( ) one answer for each.
•
a) Interstate signs
O
Yes
O
No
O
Did not use
b) State highway signs
O
Yes
O
No
O
Did not use
c) Signs in local communities
O
O
Yes
O
O
No
O
O
Did not use
d) Battlefield Tour route signs
Yes
No
Did not use
e) If you answered NO for any of the above, please explain. [6. EVALSERV18]
Interstate
State highway
In local communities
Along Battlefield Tour route
6
Richmond National Battlefield Park Visitor Study
4.
How did this visit to Richmond National Battlefield Park fit into your travel plans?
Please mark ( ) one. [2. TPLAN4]
•
O
Richmond National Battlefield Park was the primary destination
O
Richmond National Battlefield Park was one of several destinations
O
Richmond National Battlefield Park was not a planned destination
[3. VARIATION TRIPC11]
5. a) On this visit to Richmond National Battlefield Park, how much time in total did
you and your personal group spend visiting park sites? Please list partial hours
as ¼, ½, ¾.
Number of hours
[3. TRIPC12]
b) Did you and your personal group visit the park on more than one day?
O
Yes
O
No
c) On this visit to Richmond National Battlefield Park, how long did you and your
personal group stay in the area (within 25 miles of any park site)? List partial
hours or days as ¼, ½, ¾. [3. VARIATION TRIPC11]
O
Resident of area
Number of hours if less than 24 hours
OR
Number of days if 24 hours or more
6. Which other historic sites did you and your personal group visit while in the
Richmond region? Please mark ( ) all that apply. [3. VARIATION TRIPC28]
•
O
None Î Go on to Question 7
O
American Civil War Center
O
Pamplin Park
O
Civil War Trails
O
Petersburg National Battlefield
O
Fredericksburg NMP
O
Richmond History Center
O
Hollywood Cemetery
O
Richmond National Cemeteries
O
Maggie L. Walker NHS
O
State Capitol
O
Museum of Confederacy
O
Virginia Historical Society
O
North Anna Battlefield
O
Colonial Williamsburg
O
Other (Please specify)
Richmond National Battlefield Park Visitor Study
7
[3. VARIATION ACT20]
7. a) During this visit to Richmond National Battlefield Park, did you and your personal
group have any personal interaction with a park ranger?
O Yes
O No Î Go to Question 8
[6. EVALSERV23]
b) If YES, please rate the quality of your interaction with the park ranger. Please
mark ( ) one response for each item.
Very poor Poor Average Good Very good
•
8.
Helpfulness
O
O
O
O
O
Courteousness
O
O
O
O
O
Quality of information provided
O
O
O
O
O
On this visit, how many vehicles did you and your personal group use to arrive at
the park? Please write 0 if you did not arrive by vehicle. [1. VARIATION GR4]
Number of vehicles
9.
a) For this visit, please list the order in which you and your group visited the
following sites at Richmond National Battlefield Park by writing the number 1, 2,
3, etc. in column (a). If you did not visit a site, please leave that line blank.
Please use the following map to help you locate the sites. [3. VARIATION ITIN2]
b) For each site that you and your group visited, how much time did your
group spend at the site? Please list number of hours in column (b). List
partial hours as ¼, ½, or ¾. [3. VARIATION ITIN1]
a) Order
Site
b) Number of hours
_______
Chimborazo Medical Museum
_______
_______
Garthright House
_______
_______
Chickahominy Bluff
_______
_______
Drewry’s Bluff
_______
_______
Beaver Dam Creek Battlefield
_______
_______
Parker’s Battery
_______
_______
Gaines’ Mill Battlefield
_______
_______
Malvern Hill Battlefield
_______
_______
Civil War Visitor Center at Tredegar Iron Works
_______
_______
Cold Harbor Battlefield and Visitor Center
_______
_______
Glendale Battlefield and Visitor Center
_______
_______
Fort Harrison Visitor Center and adjacent sites
_______
_______
Fort Brady
_______
_______
Other (Please specify)
_______
Total number of hours spent visiting sites
_______
8
Richmond National Battlefield Park Visitor Study
c) If you were to visit Richmond National Battlefield Park in the future, which park
sites would you and your personal group be likely to visit? Please mark ( ) all
that apply on the map below. [3. VARIATION ITIN3]
•
(Place holder – Map)
10. a) On this trip, did you and your personal group stay overnight away from your
permanent residence in the surrounding area of Richmond National Battlefield
Park (within 25 miles of any park site)? [3. VARIATION TRIPC13]
O
Yes
O
No Î Go to Question 11
b) If YES, please list the number of nights you and your personal group stayed in
the surrounding area of Richmond National Battlefield Park. [3. TRIPC14]
Number of nights in the surrounding area outside the park
c) In which types of lodging did you and your personal group spend the night(s)
outside park in surrounding area (within 25 miles of any park site)? Please mark
( ) all that apply. [3. TRIPC15]
•
O
Lodges, hotels, vacation rentals, B&B, etc.
O
RV/trailer camping
O
Tent camping in developed campground
O
Residence of friends or relatives
O
Other (Please specify)
Richmond National Battlefield Park Visitor Study
9
11. a) On this visit, which activities did you and your personal group participate in within
Richmond National Battlefield Park? Please mark ( ) all that apply in column (a).
[3. ACT22]
•
b) If you were to visit Richmond National Battlefield Park in the future, in which
activities would you and your personal group expect to participate at the park?
Please mark ( ) all that apply in column (b). [3. VARIATION ACT22]
•
a) This visit
b) Future visit
O
Attending living history programs
O
O
Attending ranger-led programs
O
O
Attending school program
O
O
Touring Civil War battlefields
O
O
Taking CD tour of Seven Days Battles
O
O
General sightseeing
O
O
Creative arts (photography/painting/drawing)
O
O
Family history/genealogy research
O
O
Nature study (wildlife, birds, wildflowers, etc.)
O
O
Taking self-guided podcast tours
O
O
Visiting Historic Tredegar Iron Works
O
O
Walking trails for exercise/recreation
O
O
Walking trails for historical interest
O
O
Following a Civil War Trails Tour
O
O
Visiting Maggie L. Walker National Historic Site
O
O
Obtaining a National Park Passport stamp
O
O
Watching park films
O
O
Other (Please specify below)
O
This visit
Future visits
c) Which one of the activities in column a was most important to you and your group
on this visit to Richmond National Battlefield Park? Please list only one.
[3. VARIATION ACT23]
10
Richmond National Battlefield Park Visitor Study
[6. EVALSERV21]
12. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used during this visit to the Richmond National Battlefield Park.
•
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
a) Visitor services and
facilities used
•
Mark ( )
O
Access for disabled persons
O
Assistance from park staff
O
CD driving tour
O
Junior Ranger program
O
Other park publications
O
Outdoor exhibits
O
Park library
O
Park brochure/map
O
Podcasts
O
Ranger-led programs
O
O
Richmond National Battlefield Park website:
www.nps.gov/rich/ (used before or during visit)
Trails
O
Visitor center exhibits
O
Visitor center restrooms
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
13. On this visit, did you and your personal group attend any ranger-led talks or rangerled tours at Richmond National Battlefield Park? [3. VARIATION ACT8]
O
Yes
O
No Î Go to Question 15
Richmond National Battlefield Park Visitor Study
11
•
14. If you attended any ranger-led talks or tours, please mark ( ) one response for
each of the following aspects. [3. VARIATION ACT14]
a) Program length:
O
Too short
O
About right
O
b) Timing of programs:
O
Able to participate
at desired time
O
NOT able to participate
at desired time
c) Topics discussed:
O
Of interest
O
NOT of interest
Too long
d) Did you learn something from programs at Richmond National Battlefield Park that is
relevant or meaningful to your life today? [3. VARIATION ACT29]
O
Yes
O
O
No
Not sure
e) If YES, what did you learn that is meaningful or relevant to your life today? [3. ACT
26]
15. a) Did you and your personal group visit the park bookstore? 3. VARIATION ITIN4]
O
Yes
O
No Î Go to Question 16
b) If YES, were there any sales items that you and your personal group would like to
purchase that are not currently available? [3. VARIATION TRIPC19]
O
Yes
O
No Î Go to Question 16
c) If YES, which items would you and your personal group like to have available for
purchase on a future visit? Please mark ( ) all that apply. [3. VARIATION
TRIPC20]
•
O
Additional publications (books, brochures, etc.)
Ô List subjects you are interested in
O
CDs, DVDs, downloadable digital files such as podcasts, MP3, etc.
O
Additional maps (other than park brochure/map)
O
Other (Please specify)
16. a) Would you or members of your personal group consider visiting Richmond
National Battlefield Park again in the future? [3. VARIATION FVIS1]
O
Yes
O No
O Not sure
[6. VARIATION EVALSERV26]
b) Would you or members of your personal group recommend visiting Richmond
National Battlefield Park to your friends/relatives?
12
Richmond National Battlefield Park Visitor Study
O
O
Yes
O
No
Not sure
17. Overall, how would you and your personal group rate the quality of facilities,
services, and recreational opportunities at Richmond National Battlefield Park
during this visit? Please mark ( ) only one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
[6. OPNMGMT4]
18. It is the National Park Service’s responsibility to protect Richmond National
Battlefield Park’s natural, scenic, and cultural resources and visitor experiences that
depend on these. How important is protection of the following to you and your
group? Please mark ( ) one answer for each attribute/resource/experience.
•
Attribute/resource/experience
Not
Somewhat Moderately Very Extremely
important important important important important
Green/open space
O
O
O
O
O
Preserved battlefield landscape
O
O
O
O
O
Historic structures/buildings
O
O
O
O
O
Historic trails with interpretation
O
O
O
O
O
Recreational opportunities (hiking,
exercising, etc.)
O
O
O
O
O
Interaction with park staff
O
O
O
O
O
Educational opportunities
O
O
O
O
O
Clean air (visibility)
O
O
O
O
O
Solitude
O
O
O
O
O
19. If you were to visit Richmond National Battlefield Park in the future, which topics
would you and your personal group like to learn (or learn more) about through
interpretive programs? Please mark ( ) all that apply. [3. FVIS6 VARIATION]
•
O
Not interested in interpretive programs Î Go to Question 27
O
Military history
O
Local history
O
Civilian history
O
Architecture
O
Archeological history
O
Natural history
O
Other (Please specify)
Richmond National Battlefield Park Visitor Study
13
20. On this visit, were you and your personal group with the following types of
organized groups? Please mark ( ) one for each. [1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
b) Civil War enthusiast group
O
Yes
O
No
c) Other organized group
(business, church, scout, etc.)
O
Yes
O
No
d) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
21. a) On this visit, what kind of personal group (not guided tour/school/other organized
group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including yourself?
[1. GR3]
Number of people in personal group
22. a) & b) When visiting an area such as the Richmond National Battlefield Park, what
languages do you and most members of your personal group prefer to use for
the following? [1. LANG2]
a) Speaking
O
English
O
Other language (Specify)
b) Reading
O
English
O
Other language (Specify)
23. a) Are you or members of your personal group Hispanic or Latino? Please mark
( ) one for each group member. [1. RACE/ETH1]
•
Member Member Member Member Member
#4
#5
#6
#7
#3
Yourself
Member
#2
Yes, Hispanic
or Latino
O
O
O
O
O
O
O
No, not
Hispanic or
Latino
O
O
O
O
O
O
O
14
Richmond National Battlefield Park Visitor Study
[1. RACE/ETH4]
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member
•
Yourself
Member Member Member Member Member Member
#2
#3
#4
#5
#6
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
24. For you and your personal group on this visit, please provide the following. If you do
not know the answer, please leave it blank. [1. AGE3]
a) Current
age
b) U.S. ZIP code or
name of country
other than U.S.
c) Number of times visited
Richmond NBP in lifetime
(including this visit)
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
25. a) Were you and your personal group aware that special needs equipment (listening
devices, wheel chairs, etc.) is available to visitors? [1. VARIATION KNOW5]
O
Yes
O
No
b) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
Yes
O
No Î Go on to Question 24
Richmond National Battlefield Park Visitor Study
15
c) If YES, what services or activities were difficult to access/participate in? [1. GR2]
d) Did you and your personal group use any of the special needs equipment?
[Topic area 3 – Visitor activities and uses of park resources]
O
Yes
O
No Î Go on to Question 26
e) If YES, was the special needs equipment easy to use? [Topic area 5 – Visitor
evaluation of park services]
O
Yes
O No
26. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
Some high school
O
Bachelor’s degree
O
High school diploma/GED
O
Graduate degree
O
Some college
27. a) What did you and your personal group like most about your visit to Richmond
National Battlefield Park? [6. EVALSERV25]
b) What did you and your personal group like least about your visit to Richmond
National Battlefield Park? [6. EVALSERV24]
28. If you were a manager planning for the future of Richmond National Battlefield Park,
what would you and your personal group propose? Please be specific. [6.
OPNMGMT7]
29. Is there anything else you and your personal group would like to tell us about
your visit to Richmond National Battlefield Park? 6. OPNMGMT8]
16
Richmond National Battlefield Park Visitor Study
Thank you for your help! Please seal the questionnaire with the stickers provided and
drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
Social Science Program
National Park Service
U.S. Department of the Interior
Visitor Services Project
Rocky Mountain National Park
Visitor Study
2
Rocky Mountain National Park Visitor Study
OMB Approval 1024-xxxx (NPS #xx-xx)
Expiration date: xxxx
United States Department of the Interior
NATIONAL PARK SERVICE
Rocky Mountain National Park
1000 Highway 36
Estes Park, CO 80517-8397
IN REPLY REFER TO:
Summer 2010
Dear Visitor:
Thank you for participating in this important study. We want to learn
about the expectations, opinions, and interests of visitors to Rocky
Mountain National Park. This information will help us improve our
management of this park and better serve you, our visitor.
This questionnaire will be given to only a select number of visitors, so
your participation is very important! It should only take about 20 minutes
after your visit to complete.
When your visit is over, please complete the questionnaire. Seal it with
the stickers provided on the last page and drop it in any U.S. mailbox.
Results of this study will be available to the public in 2011 and will be
posted on the web at www.nps.gov/romo and www.psu.uidaho.edu.
Your individual comments will remain anonymous.
If you have any questions, please contact Margaret Littlejohn, NPS VSP
Director, Park Studies Unit, College of Natural Resources, P.O. Box
441139, University of Idaho, Moscow, Idaho 83844-1139,
phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Need electronic signature
Vaughn Baker
Superintendent
Rocky Mountain National Park Visitor Study
DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U.S.C. 1a-7 authorizes collection of this information. This information will be
used by park managers to better serve the public. Response to this request is
voluntary. No action may be taken against you for refusing to supply the
information requested. Your name is requested for follow-up mailing purposes
only. When analysis of the questionnaire is completed, all name and address
files will be destroyed. Thus the permanent data will be anonymous. Please
do not put your name or that of any member of your group on the
questionnaire. An agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 20 minutes per response. Direct comments regarding the
burden estimate or any other aspect of this form to Margaret Littlejohn, NPS
Visitor Services Project, College of Natural Resources, University of Idaho,
P.O. Box 441139, Moscow, ID, 83844-1139; email: [email protected].
3
4
Rocky Mountain National Park Visitor Study
Your Visit To Rocky Mountain National Park
NOTE: In this questionnaire “personal group” is defined as anyone that you are visiting the
Park with, such as spouse, family, friends, etc. This does not include the larger group
that you might be traveling with, such as school, church, scouts, or tour group.
1.
a) Prior to this visit, how did you and your personal group obtain information about
Rocky Mountain National Park (NP)? Please mark ( ) all that apply in column
(a). [2. TPLAN11]
•
b) If you were to visit Rocky Mountain NP in the future, how would you and your
personal group prefer to obtain information about the park? Please mark ( ) all
that apply in column (b).
•
a) Prior to this visit
b) On future visits
O
Did not obtain information prior to visit Î Go to part b of this question
O
Friends/relatives/word of mouth
O
O
Inquiry to the park via phone, mail, or e-mail
O
O
Local businesses (hotels, motels, restaurants, etc.)
O
O
Maps/brochures
O
O
Newspaper/magazine articles
O
O
Previous visits
O
O
Rocky Mountain NP website: www.nps.gov/romo
O
O
Other websites
O
O
Other National Park Service sites/units
O
O
School class/program
O
O
Social media (such as Facebook, Twitter, etc.)
O
O
State welcome center/visitors bureau/chamber of commerce
O
O
Television/radio programs/videos
O
O
Travel guides/tour books (such as AAA, etc.)
O
O
Other (Please specify below)
O
Prior to this visit
Prior to future visits
c) From the sources marked in column (a), did you and your personal group
receive the type of information about the park that you needed? [2. TPLAN12]
O
No
O
Yes Î Go to Question 2
Rocky Mountain National Park Visitor Study
5
d) If NO, what type of park information did you and your personal group need that
was not available? Please be specific. [2. TPLAN13]
2.
3.
On this trip, what was the primary reason that you and your personal group came
to the Rocky Mountain NP area (within 20 miles of the park)? Please mark ( )
one. [3. TRIPC1]
•
O
Resident of the area (within 20 miles of the park) Î Go to Question 3
O
Visit Rocky Mountain NP
O
Visit other attractions in the area
O
Visit friends/relatives in the area
O
Business
O
Traveling through – unplanned visit
O
Other (Please specify)
a) On this trip, did you and your personal group stay overnight away from home in
the area within 20 miles of the park? [3. TRIPC13]
O
Yes
O No Î Go to Question 4
[3. VARIATION TRIPC15]
b) and c) If YES, how many nights did you and your personal group spend in the
following types of accommodations? Please write the number of nights stayed.
b) Number of nights
inside park
n/a
c) Number of nights
outside park within 20 miles
Lodge, motel, cabin, rented condo/home, or bed & breakfast
Camping in developed campground
Ô
At which location in the park?
Backcountry campsite
Personal seasonal residence (summer home)
Residence of friends or relatives
Other accommodations (Please specify below)
Inside park
4.
Outside park
a) On this visit, how many vehicles did you and your personal group use to arrive
at the park? Please write 0 if you did not arrive by vehicle. [1. GRP4]
Number of vehicles
6
Rocky Mountain National Park Visitor Study
b) On this visit, how many times did you and your personal group enter Rocky Mt.
NP? [3. TRIPC5]
Number of entries on this visit
5.
a) In which communities did you and your personal group obtain support services
(e.g. information, gas, food, lodging) for this visit to Rocky Mountain NP? Please
mark ( ) all that apply. [3. TRIPC18]
•
O
None Î Go to Question 6
O
Estes Park
O
Grand Lake
O
Granby
O
Longmont
O
Loveland
O
Winter Park
O
Other (Please specify)
b) Were you and your personal group able to obtain all the services that you
needed in these communities? [3. TRIPC19]
O
O
No
Yes Î Go to Question 6
c) If NO, what needed services were not available? [3. TRIPC20]
Service (List)
Comments (Please be specific)
6.
a) How long did you and your personal group stay in the Rocky Mountain NP area
(within 20 miles of the park)? Please list partial hours/days as ¼, ½, ¾.
[3. VARIATION TRIPC11]
Number of hours, if less than 24 hours
OR
Number of days, if 24 hours or more
b) On this trip, how long did you and your personal group spend visiting Rocky
Mountain NP? Please list partial hours/days as ¼, ½, ¾. [3. TRIPC11]
Number of hours if less than 24 hours
OR
Number of days if 24 hours or more
Rocky Mountain National Park Visitor Study
7
7.
For this visit, please use the map below to mark the order (#1, 2, 3, etc.) in which
you and your personal group visited the following sites at Rocky Mountain NP.
[3. ITIN2]
(placeholder map)
Order visited (#1, 2, 3, etc.)
Fall River Visitor
Center
Beaver Meadows
Visitor Center
Moraine Park
Visitor Center
Alpine Visitor
Center
Wild Basin
Longs Peak
Trailhead
Lily Lake
Bear Lake
Sprague Lake
Fall River Road
Trail Ridge Road
Hidden Valley
Kawuneeche
Visitor Center
Holzwarth Historic
Site
Other (Please
specify below)
8
8.
Rocky Mountain National Park Visitor Study
a) On this visit, in which activities did you and your personal group participate within
Rocky Mountain NP? Please mark ( ) all that apply in column (a). 3. ACT22]
•
b) If you were to visit Rocky Mountain NP in the future, in which activities would you
and your personal group prefer to participate? Please mark ( ) all that apply in
column (b). 3. VARIATION ACT22]
•
a) This visit
b) Future visits
O
Attending ranger-led programs
O
O
Backpacking
O
O
Bicycling
O
O
Camping in developed campgrounds
O
O
Day hiking
O
O
Driving Trail Ridge Road
O
O
Fishing
O
O
Horseback riding
O
O
Creative arts (photography/painting/drawing)
O
O
Picnicking
O
O
Mountaineering/climbing
O
O
Driving Bear Lake Road
O
O
Viewing scenery
O
O
Wildlife viewing/bird watching
O
O
Other (Please specify below)
O
This visit
Future visits
[3. VARIATION ACT 24]
c) Which one of the above activities in column a was most important to you and your
personal group on this visit to Rocky Mountain NP on this visit?
[3. VARIATION ACT9]
d) If you did not attend any ranger-led programs/activities on this visit, why not?
O
O
Not interested
O
Other (Please specify)
Not aware of ranger programs
O
O
Did not have time
Not enough programs offered
Rocky Mountain National Park Visitor Study
9
[6. VARIATION EVALSERV15]
9. How did the following elements affect your and your group's experience during
this visit to Rocky Mountain NP? Please mark ( ) one answer for each element.
•
Detracted
Did not
from
experience
No effect Added to
Element
Horse use on trails
O
O
O
O
Crowding
O
O
O
O
Fencing of fragile areas
O
O
O
O
High elevation aircraft
O
O
O
O
Noise from vehicles/trucks/motorcycles
O
O
O
O
Helicopters
O
O
O
O
Other (Please specify)________________
O
O
O
O
10. It is the National Park Service’s responsibility to protect Rocky Mountain NP’s
natural, scenic, and cultural resources and visitor experiences that depend on
these. How important is protection of the following to you and your group? Please
mark ( ) one answer for each attribute/resource/experience. [6. OPNMGMT4]
•
Attribute/resource/experience
Not
Somewhat Moderately Very Extremely
important important important important important
Clean air (visibility)
O
O
O
O
O
Clean water
O
O
O
O
O
Dark, starry night sky
O
O
O
O
O
Natural quiet/sounds of nature
O
O
O
O
O
Natural scenery/undeveloped vistas
O
O
O
O
O
Native plants
O
O
O
O
O
Native wildlife
O
O
O
O
O
Recreational opportunities (hiking,
camping, climbing, etc.)
O
O
O
O
O
Solitude
O
O
O
O
O
10
Rocky Mountain National Park Visitor Study
•
11. a) Please mark ( ) all the information services and facilities that you or your
personal group used during this visit to Rocky Mountain NP. [6. EVALSERV21]
b) Next, for only those services and facilities that you or your personal group
used, please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Information services and
facilities used
•
Mark ( )
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
O
Assistance from park staff/volunteers
O
Evening programs
O
Trailhead signs
O
Junior Ranger program
O
Outdoor exhibits (roadside/trailside)
O
Park brochure/map
O
Park newspaper
O
Ranger-led walks/talks
O
Rocky Mountain NP website:
www.nps.gov/romo (used before or during visit)
O
Sales items in park bookstores
(selection, price, etc.)
O
Self-guided tour/trail booklets
O
Visitor center
O
Visitor center exhibits
O
Visitor center movie
O
Estes Park TV (videos on park resources)
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
Rocky Mountain National Park Visitor Study
11
12. Overall, how would you and your personal group rate the quality of facilities,
services, and recreational opportunities at Rocky Mountain NP during this visit?
Please mark ( ) one. [6. EVALSERV1]
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
13. For you and your personal group, please report all expenditures for the items
listed below for this visit to Rocky Mountain NP and the surrounding area (within
20 miles of any park entrance point). Please write "0" if no money was spent in
a particular category. [3. TRIPC26]
a) Please list your group's total expenditures inside Rocky Mountain NP.
b) Please list your group's total expenditures outside the park (within 20 miles).
NOTE: Surrounding area residents should only include expenditures that
were just for this visit to Rocky Mountain NP.
EXPENDITURES
a) Inside park
b) Outside park
Hotels, motels, cabins, B&B, etc.
n/a
$
Camping fees and charges
$
$
Guide fees and charges
$
$
Restaurants and bars
$
$
Groceries and takeout food
$
$
Gas and oil (auto, RV, boat, etc.)
$
$
Other transportation expenses
$
(rental cars, auto repairs, but NOT airfare)
Admission fees
$
$
Recreation, entertainment fees
(including equipment rental)
$
$
$
All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)
$
$
Donations
$
$
c) How many people do the above expenses cover? [3. TRIPC27]
Adults (18 years or over)
Children (under 18 years)
Please write “0” if no children were covered by the expenditures.
14. a) If you visit Rocky Mountain NP in the future, would you and your personal group
be interested in attending ranger-led programs in the park? [3. VARIATION
FVIS12]
12
Rocky Mountain National Park Visitor Study
O
O
Yes, likely
No, unlikely
O
Not sure
[3. FVIS13]
b) If YES, what length of program would you and your personal group like to attend?
O
Under 1/2 hour
O
O
Other (Please specify)
1/2 - 1 hour
O
1 - 2 hours
c) Please indicate your preferred times to attend such activities at Rocky Mountain
NP. Please suggest up to two time periods by writing in the hours and circling
a.m. or p.m. [Topic area 3 – Visitor activities and use of park resources]
From
a.m. or p.m.
To
a.m. or p.m.
From
a.m. or p.m.
To
a.m. or p.m.
•
15. a) Please mark ( ) all the visitor services and facilities that you or your personal
group used during this visit to Rocky Mountain NP. [6. EVALSERV21]
b) Next, for only those services and facilities that you or your personal group used,
please rate their importance from 1-5.
c) Finally, for only those services and facilities that you or your personal group
used, please rate their quality from 1-5.
a) Visitor services and
facilities used
•
Mark ( )
O
Backcountry camping
O
Campgrounds
O
Directional signs in park
O
In-park food services
O
Shuttle buses
O
Parking areas
O
Picnic areas
O
Restrooms/toilets
O
Roads
O
Scenic pullouts
b) If used,
how important?
1=Not important
2=Somewhat important
3=Moderately important
4=Very important
5=Extremely important
c) If used,
what quality?
1=Very poor
2=Poor
3=Average
4=Good
5=Very good
Rocky Mountain National Park Visitor Study
O
13
Trails
[3. VARIATION FVIS6]
16. If you were to visit Rocky Mountain NP in the future, which topics would you and
your personal group like to learn more about? Please mark ( ) all that apply.
•
O
O
O
O
Not interested in learning about the park Î Go to Question 17
O
Other (Please specify)
O
O
O
Geology
Plants/tundra/forests
Wildlife
History
Hiking
Park management issues
[3. VARIATION FVIS4]:
17. If you were to visit Rocky Mountain NP in the future, how would you and your
personal group prefer to learn about the park? Please mark ( ) all that apply.
•
O
Not interested in interpretive activities/programs Î Go to Question 18
O
Indoor exhibits
O
Self-guided tours
O
Outdoor exhibits (roadside)
O
Ranger-guided walks/talks
O
Trailside exhibits
O
As a volunteer in the park
O
Park website: www.nps.gov/romo
O
Children’s activities
O
Living history/costumed interpretive programs
O
Electronic media/devices available to visitors (downloadable digital files,
podcasts, cell phone tours, interactive computer tours, audio, etc.)
O
Films, movies, videos
O
Printed materials (brochures, books, maps, etc.)
O
Other (Please specify)
18. For you only, what is the highest level of education you have completed? Please
mark ( ) one. [1. ED1]
•
O
O
O
Some high school
High school diploma/GED
O
O
Bachelor’s degree
Graduate degree
Some college
[1. VARIATION LANG2]
19. a) & b) When visiting an area such as Rocky Mountain NP, which language(s) do
you and most members of your personal group prefer to use for the following?
a) Speaking
O
English
O
Other language (Specify)
14
Rocky Mountain National Park Visitor Study
b) Reading
O
O
English
Other language (Specify)
20. On this visit, were you and your personal group with the following types of
organized groups? Please mark ( ) one for each. 1. GR6]
•
a) Commercial guided tour group
O
Yes
O
No
b) School/educational group
O
Yes
O
No
c) Organized group
(business, church, scout, club, etc.)
O
Yes
O
No
d) Other group (specify below)
O
Yes
O
No
e) If you were with one of these organized groups, how many people, including
yourself, were in this organized group? [1. VARIATION GR3]
Number of people in organized group
21. a) On this visit, what kind of personal group (not guided tour/school/other
organized group) were you with? Please mark ( ) one. [1. GR5]
•
O
Alone
O
Friends
O
Family
O
Family and friends
O
Other (Please specify)
b) On this visit, how many people were in your personal group, including yourself?
Number of people in personal group [1. GR3]
22. For you only, what is your gender? [1. GEND2]
O
O
Male
Female
23. a) Does anyone in your personal group have a physical condition that made it
difficult to access or participate in park activities or services? [1. GR2]
O
O
Yes
No Î Go to Question 24
b) If YES, what services or activities were difficult to access/participate in?
•
24. a) Are you or members of your group Hispanic or Latino? Please mark ( ) one for
each group member. [1. RACE/ETH1]
Member Member Member Member Member Member
Yourself
#2
#3
#4
#5
#6
#7
Yes, Hispanic or
Latino
O
O
O
O
O
O
O
Rocky Mountain National Park Visitor Study
No, not Hispanic
or Latino
O
O
15
O
O
O
O
O
[1. RACE/ETH4]
b) What is your race? What is the race of each member of your personal group?
Please mark ( ) one or more for you and each group member.
•
Yourself
Member
#2
Member Member Member Member Member
#3
#4
#5
#6
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
25. For you and your personal group on this visit, please provide the following.
you do not know the answer, please leave blank). [1. AGE3]
a) Current age
(If
c & d) Number of visits to
b) U.S. ZIP code or
Rocky Mountain NP
name of country
(including this visit)
past 12 months
lifetime
other than U.S.
Yourself
_____
____________
______
______
Member #2
_____
____________
______
______
Member #3
_____
____________
______
______
Member #4
_____
____________
______
______
Member #5
_____
____________
______
______
Member #6
_____
____________
______
______
Member #7
_____
____________
______
______
26. Is there anything else you and your personal group would like to tell us about
your visit to Rocky Mountain NP? [6. OPNMGMT8]
16
Rocky Mountain National Park Visitor Study
Thank you for your help! Please seal the questionnaire with the stickers provided and
drop it in any U.S. mailbox.
Printed on recycled paper
Visitor Services Project
Park Studies Unit
College of Natural Resources
University of Idaho
P.O. Box 441139
Moscow, Idaho 83844-1139
OFFICIAL BUSINESS
| File Type | application/pdf |
| File Title | DETO Q |
| Author | Gary Machlis |
| File Modified | 2010-03-15 |
| File Created | 2010-03-15 |