ATSDR Web Site User Satisfaction Survey (WSUS)

Evaluation of Customer Satisfaction with the ATSDR Internet Home Page and Links

0923-0028 Attachment-G_v2.7_2-11-08

Evaluation of Individuals and Households Satisfaction with the ATSDR Internet Home Page and Links

OMB: 0923-0028

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Attachment – G: ATSDR Web Site User Satisfaction Survey (WSUS)




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Web Site User Satisfaction Survey

Please help us improve our site by completing the brief survey below.

Instructions: Note both the importance of each quality factor listed below and your satisfaction with the quality of our Web service.

Top of Form

Importance To You

 

Your Satisfaction

low

high

Web Service Quality Factors

low

high

Useful, up-to-date information

Clearly written in plain language

Easy to find the information you need

Ability to access our site when you try

Web page load/response time

Prompt and helpful response to your requests or questions submitted via the Web

   Affiliation:

My interest in this topic is not related to my occupation
Executive or manager
Researcher or Scientist
Physician
ATSDR employee
Other Federal employee
Nurse/Other Health Profession

Librarian or Media Specialist
News media
Congress
Parent/Head of Household
Student
Teacher
Other

Thanks for taking time to fill our survey. Please e-mail us your comments and suggestions.
[email protected].

   


End of Customer Satisfaction Survey - Thank you for your time.

Form Approved
OMB No. 0923-0028
Exp. Date: 02/28/2007

Privacy Policy Notice

This survey is voluntary, and although we do prefer that you answer all questions, omitted questions will not invalidate your input. No individually identifiable data will be published or released. There will be no way to link you to your response, unless you provide your e-mail address. Your E-mail address is needed ONLY if you wish to receive a response to a specific inquiry that you are making. E-mail addresses will not be used to link particular respondents to particular survey responses, and will not be retained after a reply is sent. Taking part in this survey means that you understand everything above and freely agree to answer the survey questions.

Public reporting burden of this collection of information is estimated to average 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Reports Clearance Officer; 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333; ATTN: PRA (0923-0028)  

This page last updated on April 30, 2005

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File Typeapplication/msword
File TitleAttachment – G: ATSDR Web Site User Satisfaction Survey (WSUS)
AuthorTfj4
Last Modified ByTfj4
File Modified2008-02-11
File Created2008-02-11

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