Memo

OMBTransLet12-2010.wpd

Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration (SAMHSA)

Memo

OMB: 0930-0197

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DEPARTMENT OF HEALTH & HUMAN SERVICES Public Health Service



Substance Abuse and Mental

Health Services Administration

Rockville, MD 20857




DATE: April 12, 2010


FROM: Reports Clearance Officer, SAMHSA


TO: Chief, Human Resources and Housing Branch

Office of Information and Regulatory Affairs, OMB

ATTN: Julie Wise


Through: Reports Clearance Officer, DHHS ____


SUBJECT: Shared decision-Making in Mental Health Decision Support Tools (OMB No. 0930-0197)


The attached materials are provided in support of our request for approval of a customer satisfaction feedback survey under SAMHSA’s generic approval for “Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration.”


This is the 11th submission under that approval and will impose an estimated annual average total burden of 171 hours, which would bring the total currently approved burden under this clearance to 15,195 hours for this data collection. The current total burden hours in the OMB inventory for the Customer Satisfaction Survey (OMB No. 0930-0197) is 23,063.


We look forward to receiving your feedback so that implementation may proceed.





Summer King




Attachments:

Data Collection Proposal and Survey Materials

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