Satisfaction Surve Satisfaction Survey

Voluntary Customer Satisfaction Surveys to Implement Executive Order 12862 in the Substance Abuse and Mental Health Services Administration (SAMHSA)

Appendix B-Satisfaction Survey 11-1-10

Co-Occurring Disorders Integration and Innovation (CODI)

OMB: 0930-0197

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Shape1

Survey of Satisfaction with

Co-Occurring Disorders Integration and Innovation (CODI)

Events

This survey is intended to assess your satisfaction with the [add name of Co-Occurring Disorders Integration and Innovation (CODI) Event here] that you participated in. Individual responses will not be released to federal staff or individual TA providers. The results of the survey will only be presented in aggregate form so that individual responses cannot be identified.


The survey will require no more than 4 minutes to complete. Participation in the survey is entirely voluntary.


For questions regarding this survey please contact the CODI Evaluator, Dr. Steven T. Sullivan, by telephone at 301385-6693 or by e-mail at [email protected] .


For further information regarding CODI activities please go to: http://www.coce.samhsa.gov/



















Public reporting burden for this collection of information is estimated to require 4 minutes per response if all items are answered. Send comments regarding this burden estimate or any other aspect of this collection of information to SAMHSA Reports Clearance Officer, Room 8-1099, 1 Choke Cherry Road, Rockville, MD 20857. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The control number for this project is 0930-0197.

Section A


A1. Please print the [title/name] of the Co-Occurring Disorders Integration and Innovation (CODI) event you participated in:


[This section will be completed by project staff prior to administration whenever possible]



A2. Which of the following best describes this CODI event? [This section will be completed by project staff prior to administration whenever possible]



Online Training, Webinar, or Other Online Event

In person conference presentation or workshop

Annual or semi-annual Grantee Meeting presentation or workshop

Other Please specify:



A3. Please select the response that best indicates your opinion about the CODI event.


Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Don’t know/
not applicable

a. The event was well organized

b. I learned something valuable from participating in this event

c. I expect to use the information I learned in this event

d. The presenters for this event were appropriate to the topic

e. The presenters for this event were knowledgeable about the content area

f. I plan to apply the material presented during this event to my work on co-occurring disorders

g. The information provided was based on current research, best practices, and resources



Section B



The next few questions ask about any products you may have received as part of the CODI event. CODI products include issue briefs, fact sheets, manuals, online training curriculum, videos, and multimedia learning tools.

B1 Did you receive a product as part of the CODI event?


Yes

No GO TO SECTION C ON THE NEXT PAGE [Questions B1-B4 will be automatically eliminated for Events with no CODI products]



B2. Please print the [name/title] of the product(s) that was/were used as part of the CODI event:


Product A:


Product B:



B3. How satisfied are you with the quality of



Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Don’t know/
not applicable

a. Product A

b. Product B



B4. I plan to share the product with others within my organization.



Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Don’t know/
not applicable

a. Product A

b. Product B





Section C



The next questions ask about your overall opinion about the CODI event.


C1. Please select the response that best indicates your opinion about participating in the CODI event.



Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Don’t know/
not applicable

a. How satisfied are you with the quality of the information/instruction you received during this event?

b. Overall, how satisfied are you with the CODI event?



C2. Which parts of the CODI event were most useful for you?






C3. What topics would you like to see addressed in future CODI events?






C4. What products or resources related to co-occurring mental health and substance use disorders would you like to see developed?







Section D


The next few questions ask about your background and experience with co-occurring disorders.


D1. Which of the following categories best describes your role?


Mark all that apply.

Substance Abuse and Mental Health Services Administration (SAMHSA) Staff

SAMHSA COSIG grantee

SAMHSA Center for Mental Health Services grantee

SAMHSA Center for Substance Abuse Treatment grantee

State Agency Administrator

Local Administrator/Manager

Practitioner

General Public

Consumer/Recipient

Other Please specify:


D1a. Optional: Please indicate which grant program(s) you are part of:




Thank you for participating in our survey!
We look forward to serving you at future CODI Events.


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