2900-0570 justificationB

2900-0570 justificationB.doc

Generic Veterans Health Administration Customer Satisfaction Surveys

OMB: 2900-0570

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SUPPORTING STATEMENT FOR RENEWAL OF GENERIC LOCAL VETERANS HEALTH ADMINISTRATION CUSTOMER SATISFACTION SURVEYS

2900-0570



B. collections of Information Employing Statistical Methods


All surveys using statistical methods will follow OMB guidelines. VA will also follow the guidance in the OMB Manual, “Resource Manual for Customer Surveys.” Technical survey expertise and statistical service will be sought from VA statisticians or from other Federal statistical agencies. The pre-approved questions and ad-hoc surveys are reviewed by the OQP Durham Office for methodological perspective.


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File Modified2007-12-28
File Created2007-12-28

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