FR Notice 9/2/08

PRA_Customer Satisfaction Surveys FR2.pdf

Customer Satisfaction Surveys: Fast Track Recall Survey, Ombudsman Survey, State Partner Survey, Hotline Survey, Web Site, and Clearinghouse Survey

FR Notice 9/2/08

OMB: 3041-0128

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Federal Register / Vol. 73, No. 170 / Tuesday, September 2, 2008 / Notices
Nominations to the Advisory
Committee or to a species working
group should include a letter of interest
and a resume or curriculum vitae.
Letters of recommendation are useful
but not required. Self-nominations are
acceptable. When making a nomination,
please clearly specify which
appointment (Advisory Committee
member or technical advisor to a species
working group) is being sought.
Requesting consideration for placement
on both the Advisory Committee and a
species working group is acceptable.
Those interested in a species working
group technical advisor appointment
should indicate which of the four
working groups is preferred. Placement
on the requested species working group,
however, is not guaranteed.
Dated: August 27, 2008.
Rebecca Lent,
Director, Office of International Affairs,
National Marine Fisheries Service.
[FR Doc. E8–20281 Filed 8–29–08; 8:45 am]
BILLING CODE 3510–22–S

CONSUMER PRODUCT SAFETY
COMMISSION
Notification of Request for Extension
of Approval of Information Collection
Activity—Customer Satisfaction
Surveys
Consumer Product Safety
Commission.
ACTION: Notice.
AGENCY:

In the May 29, 2008, Federal
Register (73 FR 30883), the Consumer
Product Safety Commission (CPSC or
Commission) published a notice in
accordance with provisions of the
Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35) (PRA), to announce
the agency’s intention to seek extension
of its PRA approval to conduct surveys
to determine the kind and quality of
services CPSC customers want and
customers’ level of satisfaction with
existing services. The Commission now
announces that it has submitted to the
Office of Management and Budget
(OMB) a request for extension of
approval of that collection of
information.
These customer surveys are used by
the CPSC Office of Financial
Management, Planning and Evaluation
to prepare sections of the agency’s
annual performance plan and
accountability report in accordance with
the Government Performance and
Results Act of 1993. The information
from the surveys will provide measures
of the quality and effectiveness of
agency efforts related to three goals in

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its strategic plan: Informing the public,
industry services, and customer
satisfaction. If this information is not
collected, the Commission would not
have the means to measure its
effectiveness in providing useful
services to consumers and others, and
lack information necessary to guide
program development.
Additional Information About the
Request for Extension of Approval of
Information Collection Activity
Title of information collection:
Customer Satisfaction Surveys: fasttrack recall survey; ombudsman survey,
state partner survey, hotline survey,
Web site survey and clearinghouse
survey.
Type of request: Extension of
approval.
Frequency of collection: Each survey
will be conducted once during a 3-year
period.
General description of respondents:
(1) Consumers that telephone the
Hotline or access the CPSC Web site via
the Internet to report product-related
incidents, or to obtain information on
recent product recalls; (2) consumers,
industry members, or others that contact
the National Injury Information
Clearinghouse for information; (3) State
representatives who work with CPSC on
cooperative programs; (4) firms that use
CPSC’s Fast-Track Product Recall
Program to report and simultaneously
propose satisfactory product recall
plans; and (5) small businesses that seek
information or assistance from the
CPSC’s small business ombudsman.
Estimated number of respondents:
684 per year.
Estimated average number of
responses per respondent: One per year.
Estimated number of responses for all
respondents: 684 per year.
Estimated number of hours for all
respondents: 65 hours per year.
Estimated cost of collection for all
respondents: $1,821 per year.
Comments: Comments on this request
for extension of approval of an
information collection activity should
be submitted by October 2, 2008, to the
(1) Office of Information and Regulatory
Affairs, Attn: OMB Desk Officer for
CPSC, Office of Management and
Budget, Washington, DC 20503;
telephone: (202) 395–7340, and (2) by
e-mail to the Office of the Secretary,
Consumer Product Safety Commission,
at [email protected]. Comments may
also be sent by facsimile to (301) 504–
0127, or by mail to the Office of the
Secretary, Consumer Product Safety
Commission, 4330 East-West Highway,
Bethesda, MD 20814, telephone (301)
504–7923.

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Copies of this request for approval of
information collection and supporting
documentation are available from Linda
Glatz, Division of Policy and Planning,
Office of Information Technology and
Technology Services, Consumer Product
Safety Commission, 4330 East-West
Highway, Bethesda, MD 20814;
telephone: (301) 504–7671 or by e-mail
to [email protected].
Dated: August 26, 2008.
Todd A. Stevenson,
Secretary, Consumer Product Safety
Commission.
[FR Doc. E8–20284 Filed 8–29–08; 8:45 am]
BILLING CODE 6355–01–P

DEPARTMENT OF EDUCATION
National Technical Advisory Council
Department of Education,
Office of Elementary and Secondary
Education.
ACTION: Notice of an open meeting.
AGENCY:

SUMMARY: This notice announces an
open meeting of the National Technical
Advisory Council. Notice of the meeting
is required by Section 10(a)(2) of the
Federal Advisory Committee Act and is
intended to notify the public of their
opportunity to participate.
DATE AND TIME: Tuesday, September 16,
2008, 10 a.m.–4 p.m.
ADDRESSES: U.S. Department of
Education, Barnard Auditorium, 400
Maryland Ave, SW., Washington, DC
20202.
FOR FURTHER INFORMATION CONTACT:
Patrick Rooney, Designated Federal
Officer, National Technical Advisory
Council; 400 Maryland Ave., SW., Room
3W246, Washington, DC 20202;
telephone: (202) 401–0113; fax: (202)
260–7764; e-mail:
[email protected].

The
National Technical Advisory Council is
authorized by Secretary Margaret
Spellings. Established within the
Department of Education (Department)
to advise the Secretary of Education and
the Assistant Secretary of Elementary
and Secondary Education (Assistant
Secretary) on the design and
implementation of standards,
assessments, and accountability systems
consistent with Federal statutes and
regulations.
At the September 16, 2008, meeting,
the Committee will discuss Department
guidance related to performance
indexes, growth models, and the
development of new state assessments
and their use in accountability systems.

SUPPLEMENTARY INFORMATION:

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File Typeapplication/pdf
File Titleotification of Request for Extension of Approval of Information Collection Activity - Customer Satisfaction Surveys
Subjectotification of Request for Extension of Approval of Information Collection Activity - Customer Satisfaction Surveys
AuthorU.S. Government Printing Office
File Modified2008-09-02
File Created2008-09-02

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