The information collected and analyzed
through this survey will determine the factors that drive the
visitor's perceptions of quality and satisfaction with the Library
they visited. This information will also benefit Library and NARA
staff and management in making critical decisions about resource
allocation, museum operation and program direction.
The supporting statement has
been revised to reflect that this is now being considered a pilot
survey for one year from approval date. Data collected from this
survey will be for internal use only and NARA will not report data
collected from this survey externally. Additionally, no data
collected from this survey will be used as a baseline for future
surveys.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.