The information collected and analyzed through this survey will determine the factors that drive the visitor's perceptions of quality and satisfaction with the Library they visited. This information will also benefit Library and NARA staff and management in making critical decisions about resource allocation, museum operation and program direction.
The supporting statement has been revised to reflect that this is now being considered a pilot survey for one year from approval date. Data collected from this survey will be for internal use only and NARA will not report data collected from this survey externally. Additionally, no data collected from this survey will be used as a baseline for future surveys.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.