SUBMISSION
OF INFORMATION COLLECTION
UNDER GENERIC CLEARANCES
DATE
OF REQUEST:
7/02/2009
SUB
AGENCY (I/C):
NIH National Institute of Diabetes and Digestive and Kidney Diseases
(NIDDK), National Kidney Disease Education Program (NKDEP)
TITLE:
National Kidney Disease Education Program’s Health Professional
Web site User Satisfaction Evaluation Survey
GENERIC
CLEARANCE UNDER OMB#
0925-0486 EXP.
DATE:
07/31/2010
This
Web survey is designed to measure customer satisfaction with the
National Kidney
Disease Education Program’s Health Professional Web site;
URL - http://www.nkdep.nih.gov/professionals/index.htm
. NKDEP seeks
to learn about the experience of individuals using the patient
education videos on the Health Professional sections of the Web
site. NKDEP seeks to ensure that they meet the information and
resource needs of users and are easy to use. More specifically,
NKDEP would like to learn how users feel the site may be improved
upon. The information collected will be used internally to improve
the site, if needed, and inform dissemination practices to ensure
NKDEP is using efficient and high-impact tactics for informing
potential users about the site.
The
target number of respondents for this survey is 100. To ensure that
this target is reached, the survey is offered in two ways. All site
visitors are presented with a graphic/textual link to the survey. An
e-mail message will be sent to pre-existing distribution lists
offering potential respondents a direct link to the survey. The
information collected will be used by the NKDEP to improve upon the
usefulness and user-friendliness of the Health Professionals section
of the NKDEP Web site.
TOTAL
ANNUAL BURDEN APPROVED:
8684.00
BURDEN
USED TO DATE:
1939.45
BURDEN
THIS REQUEST:
8.35
IS RACE
AND ETHNICITY DATA COLLECTED AS REQUIRED?
___ YES __X___ NO ____ N/A
OBLIGATION TO RESPOND:
__X _ VOLUNTARY
______ REQUIRED TO OBTAIN OR RETAIN BENEFITS
______ MANDATORY
HOW WILL THIS SURVEY BE OFFERED?
_____ TELEPHONE INTERVIEW
_____ MAIL RESPONSE
_____ IN PERSON INTERVIEW
______OTHER: link at the bottom of customer-service e-mail
CONTACT INFORMATION:
NAME: Eileen Newman
TELEPHONE
NUMBER: 301-435-8116
EMAIL
ADDRESS: [email protected]
| File Type | application/msword |
| File Title | INFORMATION COLLECTION REQUEST FOR GENERIC CLEARANCES |
| Author | curriem |
| Last Modified By | curriem |
| File Modified | 2009-07-07 |
| File Created | 2009-07-07 |