SUBMISSION
OF INFORMATION COLLECTION
UNDER GENERIC CLEARANCES
DATE
OF REQUEST:
7/02/2009
SUB
AGENCY (I/C):
NIH National Institute of Diabetes and Digestive and Kidney Diseases
(NIDDK), National Kidney Disease Education Program (NKDEP)
TITLE:
National Kidney Disease Education Program’s Health Professional
Web site User Satisfaction Evaluation Survey
GENERIC
CLEARANCE UNDER OMB#
0925-0486 EXP.
DATE:
07/31/2010
This Web survey is designed to measure customer satisfaction with the National Kidney Disease Education Program’s Health Professional Web site; URL - http://www.nkdep.nih.gov/professionals/index.htm . NKDEP seeks to learn about the experience of individuals using the patient education videos on the Health Professional sections of the Web site. NKDEP seeks to ensure that they meet the information and resource needs of users and are easy to use. More specifically, NKDEP would like to learn how users feel the site may be improved upon. The information collected will be used internally to improve the site, if needed, and inform dissemination practices to ensure NKDEP is using efficient and high-impact tactics for informing potential users about the site.
The target number of respondents for this survey is 100. To ensure that this target is reached, the survey is offered in two ways. All site visitors are presented with a graphic/textual link to the survey. An e-mail message will be sent to pre-existing distribution lists offering potential respondents a direct link to the survey. The information collected will be used by the NKDEP to improve upon the usefulness and user-friendliness of the Health Professionals section of the NKDEP Web site.
TOTAL
ANNUAL BURDEN APPROVED:
8684.00
BURDEN
USED TO DATE:
1939.45
BURDEN
THIS REQUEST:
8.35
IS RACE
AND ETHNICITY DATA COLLECTED AS REQUIRED?
___ YES __X___ NO ____ N/A
OBLIGATION TO RESPOND:
__X _ VOLUNTARY
______ REQUIRED TO OBTAIN OR RETAIN BENEFITS
______ MANDATORY
HOW WILL THIS SURVEY BE OFFERED?
_____ TELEPHONE INTERVIEW
_____ MAIL RESPONSE
_____ IN PERSON INTERVIEW
______OTHER: link at the bottom of customer-service e-mail
CONTACT INFORMATION:
NAME: Eileen Newman
TELEPHONE
NUMBER: 301-435-8116
EMAIL
ADDRESS: eileen.newman@nih.gov
| File Type | application/msword |
| File Title | INFORMATION COLLECTION REQUEST FOR GENERIC CLEARANCES |
| Author | curriem |
| Last Modified By | curriem |
| File Modified | 2009-07-07 |
| File Created | 2009-07-07 |