Case Studies (local government stakeholders)

The Impact of Free Access to Computers and the Internet in Public Libraries

IMLSPAC_attachment_C_funding_agency_interview_guide

Case Studies (local government stakeholders)

OMB: 3137-0078

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Interview Schedule for Funding Agency Staff/City Council Member

Understanding the Impact of Free Access to Computers and the Internet in Public Libraries


Hello! My name is [name]. I’m working with a research project being conducted by the University of Washington’s Information School and sponsored by the US government’s Institute for Museum and Library Services. We’re interested in finding out how your agency has been affected by the presence of free access to computers and the Internet at your public library—including its computers, website, electronic databases, Internet connections and related services—and its use by your staff. Your responses will help us evaluate and improve library computer services in libraries across the country. You can learn more about this project at http://www.depts.washington.edu/imlspac.


Staff Alias: Agency Code:

Date: Time: Day: Place of Interview:

Length of Interview: Interviewer Name:


Notes:





Questions:


  1. What does your agency do? What is your role? Does your area have a Vision? How does it involve the library?


  1. Does your agency support/fund free access to computers and the Internet? Does it fund the library?


  1. Who, if anyone, in your community provides free access to computers and the Internet, aside from the library?


  1. How did you learn about the library’s free access to computers and the Internet —its connectivity, websites and training?


  1. How is your agency affected by the library’s computer and Internet services? (want explicit examples of who, what, when, how, why)


  1. What are your expectations of free computer and Internet access from the library?


  1. How does your organization track or record computer and Internet services need/demand? How about resolution/fulfilled need? Do you have any statistics or data?


  1. How has the library helped your agency reach more people in need of your services? Please explain, share an example.


  1. What determines your funding priorities in terms of subject domains, e.g., health, education, employment, civic engagement, social networking?


  1. What determines the biggest need in your community today?



  1. What measures do you use to determine the success of your funding in these areas?


  1. Do you think of libraries as being contributors to helping to provide the means for individuals to make changes to their lives in these areas? How so?


  1. Do you think of libraries as being contributors to helping to provide the means for communities to make change to their lives in these areas? How so?


  1. What unique role does the library play in your agenda for the community through its free access to computers and the Internet? How about its future role?


  1. What could the library do to most effectively communicate the value of its free computer and Internet access to policy and decision makers?


  1. Is there anything you would like to add?



Demographics:


Professional Training:


Years in Profession:


Gender:


Special Awards/Recognition:


Positions (e.g., state/national committees, column editor, blogger):


Funding Agency Staff/City Council Member Interview Guide- modified August 19, 2008

File Typeapplication/msword
File Title211 External Agency Interviews
AuthorKaren Fisher
Last Modified Byllanga
File Modified2008-09-04
File Created2008-09-04

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