BC-1294(CM) Coverage Measurement Exit Questionnaire

Field Representative Exit Questionnaire/Decennial Field Staff Exit Questionnaire/Continuous Measurement Exit Questionnaire

bc1294ccm

Field Representative Exit Questionnaire/Decennial Field Staff Exit Questionnaire/Continuous Measurement Exit Questionnaire

OMB: 0607-0404

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BC-1294(CM) Coverage Measurement Exit Questionnaire

Page 1 (Cover Page): Cover Page should be arranged similar to the cover page of the
BC-1294(D) with the following changes:
Title (upper left box): 2010 Census, Coverage Measurement Exit Questionnaire
Section A: Lister/Interviewer
Section A1: Regional Office/LCO
Section A2: Lister/Interviewer Name
Section A3: Lister/Interviewer Employee ID
Section A4: Lister/Interviewer Home Telephone Number
Section A5: Effective Date of Termination
Section A6: Reason for Termination (See Section F)
Section B: Record of Content - set up same as Section B on the BC-1294(D) including proposed
changes to column B3 and B4:
Column B3: Result of Contact - add (See Section C)
Column B4: Interview Type – add (See Section D)
Section C: Result of Contact Attempt – Use to fill in column 3 above
1 – Ring, no answer
2 – Line was busy
3 – Number was a FAX line
4 – Telephone out of order/disconnected
5 – Left message on answering machine/voice mail
6 – Spoke with someone other than respondent
a. left message for respondent
b. respondent not accepting calls
c. respondent no longer at the number
7 – Spoke with respondent
a. conducted interview
b. reached cell phone – he/she will call back on LAN line
c. asked to call back on different phone number
d. respondent refused interview
8 – Other – specify _______________________________________________
Section D: Same as Section D on the BC-1294(D)
Section E: Same as Section E on the BC-1294(D)
Section F: Same as Section F on the BC-1294(D)
(bottom of cover page): Script for Answering Machines/Nonrespondent: same script shown on cover
page of BC-1294(D) except replace “lister/enumerator” with “lister/interviewer.”
(top of page 2) Script to be read to respondents: same script shown on top of page 2 of BC-1294(D)
except replace “2010 Census with 2010 Census Coverage Measurement” and “lister/enumerator with
lister/interviewer.”
1

1. Which of the following operations did you work on? Please answer “Yes” or “No” after I read
each one.
Yes No
a. Census Coverage Measurement (CCM) Independent Listing
1
2
b. Census Coverage Measurement (CCM) Initial Housing Unit Followup 1
2
1
2
c. Census Coverage Measurement (CCM) Person Interview
d. Census Coverage Measurement (CCM) Person Followup
1
2
e. Census Coverage Measurement (CCM) Final Housing Unit Followup 1
2
If item a is yes, go to question 2
If item b is yes, go to question 18
If item c is yes, go to question 34
If item d is yes, go to question 53
If item e is yes, go to question 69
2. While working on Census Coverage Measurement (CCM) Independent Listing, which of the
following jobs were you assigned? Please answer “Yes” or “No” after I read each one. Did you work
as a:
Yes No
1
2
a. Lister
b. Quality Control Lister
1
2
c. Crew Leader
1
2
d. Quality Control Crew Leader
1
2
e. Crew Leader Assistant
1
2
f. Quality Control Crew Leader Assistant 1
2
3. Which of the following statements most closely describes your employment situation with
Census? (Read each response category. Mark (X) only one.)
1.  You completed your assignment and were not asked to perform additional work or were told
there was no additional work available – Go to question 4
2.  You completed your assignment and turned down an offer to perform other Census tasks –
Go to question 7
3.  You quit before your assignment was completed – Go to question 8
4.  You were asked to leave before your assignment was complete – Go to question 11a
5.  You left during training – Go to question13a
6.  You completed training, but quit before doing any work – Go to question 13a

4. If you had been asked, would you have continued with similar work at your same location?
(Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure

5. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure
If both question 4 and question 5 are “No” continue to question 6. If only question 4
is yes and question 5 is no, go to question 7. Otherwise, go to question 11a.

1/27/2009

1

6. Which of the following reasons describe why you would have turned down an offer to continue
working for the Census Bureau had you been asked? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 9
7. Which of the following reasons describe why you turned down (or would have turned down) an
offer to perform other tasks for the Census Bureau? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 9

1/27/2009

2

8. Which of the following reasons describe why you quit working for the Census Bureau before
your assignment was completed? Please answer “Yes” or “No.” Was it because… (Read each item.
Mark (X) one box for each item.)

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

9. Out of the reasons you just mentioned, which reason is the most important to you? (Read each
category. Mark (X) one box for each item.)?

1. You had earned enough money
2. You had another job and it was too burdensome to
work the Census job, in addition to another job
3. You wanted to spend more time at non-work
related activities
4. You did not like the working conditions
5. You thought the pay was too low to continue
6. You did not like the overtime policy
7. You needed time for family/personal
responsibilities
8. You had transportation problems
9. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
10. You did not like your supervisor
11. You did not like interacting with respondents
12. Work was finished in your immediate area and
you did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

If item d is marked in questions 6, 7, 8, or item 4 is marked in
question 9, continue with question 10. Otherwise, go to
question 11a.

1/27/2009

3

10. Which of the following working conditions did you dislike? Please answer “Yes” or “No.” Was
it… (Read each item. Mark (X) one box for each item.)?

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements (i.e.
walking, climbing stairs, and carrying interviewing
materials)
e. Working in an unsafe environment (e.g., high
crime areas, loose dogs)
f. Trying to find respondents when they are at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount of work
expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on Census after
working on CCM
o. Other – Explain____________________________

Yes
1
1
1

No
2
2
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

11a. I’m going to read you a list of Census Coverage Measurement Independent Listing job tasks.
As I read each task, tell me how satisfied you were with the guidance and training you received to
perform that job task. Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied,
somewhat dissatisfied, or very dissatisfied with the guidance and training received to help you
during listing… (Read each item. Circle one response for each item. If necessary, re-read the answer
categories – very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or
very dissatisfied)

a. Using CCM maps to locate your
assignment
b. Map spotting addresses
c. Listing addresses in the listing book
d. Listing multi unit addresses
e. Listing mobile homes

1/27/2009

VERY
SATISIFED

SOMEWHAT
SATISIFED

NEITHER
SATISFIED
NOR DISSATISFIED

SOMEWHAT DISSATISIFED

1

2

3

4

5

1
1
1
1

2
2
2
2

3
3
3
3

4
4
4
4

5
5
5
5

VERY
DISSATISFIED

4

11b. I’m now going to read you another list of Census Coverage Measurement Independent Listing
job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it
very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to
… (Read each item. Circle one response for each item. If necessary re-read the answer categories - very
difficult, somewhat difficult, neither easy nor difficult, very easy, somewhat easy)
VERY
SOMEWHAT
DIFFICULT DIFFICULT

NEITHER
DIFFICULT
NOR EASY

SOMEWHAT
EASY

VERY
EASY

a. Use the maps to locate addresses

1

2

3

4

5

b. Fill out your time sheet
c. Perform the physical tasks such as:
walking, climbing stairs, etc
d. Meet your supervisor’s goals for the
number of cases completed
e. Meet your supervisor’s goals for the
accuracy of cases completed

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

12. The following questions are about your supervisor. Were you very satisfied, somewhat
satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied with…(Please read
each item. Circle one response for each item. If necessary, re-read the response categories – very satisfied,
somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied)

a. The availability of your supervisor
b. Your supervisor’s ability to help you
resolve work-related problems
c. Communication between you and
your supervisor
d. Your supervisor’s knowledge of
conducting listing
e. Your supervisor’s knowledge of how
to use the maps
f. Your supervisor’s monitoring of the
accuracy of the information you entered
into the listing book
g. Your supervisor’s monitoring of the
total number of hours you worked
h. Your supervisor’s monitoring of your
progress in completing your work
i. Your daily meeting with your
supervisor
j. Your supervisor’s granting of
approval for overtime work.

1/27/2009

SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

VERY
DISSATISFIED

5

13a. Now I’m going to ask your opinion about the Census Coverage Measurement Independent
Listing training you received. Do you think the amount of time allocated for the training was too
short, too long or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

13b. About how many hours of classroom training did you receive? (Enter a whole number.)
___________ hours of training
13c. Was your training PRIMARILY during regular business hours or during the evening? (Mark
(X) one only.)
1.  Regular business hours
2.  Evening
3.  Weekend

13d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult or very
difficult for you to schedule your time so that you could attend the classroom training? (Mark (X)
one only.)
1.
2.
3.
4.
5.







Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

14. Do you think there were too few, too many, or about the right number of opportunities to
participate in Census Coverage Measurement Independent Listing practice exercises before Census
Coverage Measurement listing production work began? (Mark (X) one only.)
1.
2.
3.
4.






Too few
Too many
About the right number
Not applicable, did not complete any classroom practice exercise.

15a. Was practice FIELD WORK part of your training? (Mark (X) one only.)
1.  Yes
2.  No
3.  Don’t know/Don’t Remember

15b. Do you think the amount of time allocated for the practice FIELD WORK portion of training
was too short, too long, or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

1/27/2009

6

15c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat
useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.  Very useful
2.  Somewhat useful
3.  Neither useful nor useless
4.  Somewhat useless
5.  Very useless

16. Which of the following most closely describes the main reason why you quit before or right after
completing training? (Read each item. Mark (X) one only.)
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.












You had transportation problems
You had family/personal responsibilities
You didn’t feel prepared to do the job or were afraid you couldn’t do it
You didn’t realize what the job would entail
You had another job offer/You took another job
You couldn’t work the required number of hours
You didn’t like the area you were going to be assigned
You were concerned about the effect on your benefits (TANF)
You did not like the idea of having to be fingerprinted for the job
Other - Specify ________________________________________
Skip to page 35 and read the thank you paragraph

17. Approximately how many housing units did you list? (Enter a whole number. Probe if necessary.)
_________ Number of housing unit listed
888

 Don’t Remember
Skip to page 35 and read the thank you paragraph

CCM – HUFU

18. While working on Census Coverage Measurement (CCM) Initial Housing Unit Followup, which
of the following jobs were you assigned? Please answer “Yes” or “No” after I read each one. Did you
work as a(n):
Yes No
a. Interviewer
1
2
b. Quality Control Interviewer
1
2
1
2
c. Crew Leader
d. Quality Control Crew Leader
1
2
1
2
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant 1
2

1/27/2009

7

19. Which of the following statements most closely describes your employment situation with
Census? (Read each response category. Mark (X) only one.)
1.  You completed your assignment and were not asked to perform additional work or were told
there was no additional work available – Go to question 20
2.  You completed your assignment and turned down an offer to perform other Census tasks –
Go to question 22
3.  You quit before your assignment was completed – Go to question 23
4.  You were asked to leave before your assignment was complete – Go to question 27
5.  You left during training – Go to question 29a
6.  You completed training, but quit before doing any work – Go to question 29a

20. If you had been asked, would you have continued with similar work at your same location?
(Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure

21. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure
If both question 20 and question 21 are “No” continue to question 22. If only
question 20 is yes and question 21 is no, go to question 23. Otherwise, go to
question 27.

22. Which of the following reasons describe why you turned down (or would have turned) an offer
to continue working for the Census Bureau had you been asked? Please answer “Yes” or “No.”
Was it because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

1/27/2009

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 25

8

23. Which of the following reasons describe why you would have turned down (or would have turn
down) an offer to perform other tasks for the Census Bureau? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 25
24. Which of the following reasons describe why you quit working for the Census Bureau before
your assignment was completed? Please answer “Yes” or “No.” Was it because… (Read each item.
Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 25
1/27/2009

9

25. Out of the reasons you just mentioned, which reason is the most important to you? (Read each
category. Mark (X) one box for each item.)?

1. You had earned enough money
2. You had another job and it was too burdensome to
work the Census job, in addition to another job
3. You wanted to spend more time at non-work
related activities
4. You did not like the working conditions
5. You thought the pay was too low to continue
6. You did not like the overtime policy
7. You needed time for family/personal
responsibilities
8. You had transportation problems
9. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
10. You did not like your supervisor
11. You did not like interacting with respondents
12. Work was finished in your immediate area and
you did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

If item d is marked in questions 22, 23, 24, or item 4 is
marked in question 25, continue with question 26. Otherwise,
go to question 27.

26. Which of the following working conditions did you dislike? Please answer “Yes” or “No.” Was
it… (Read each item. Mark (X) one box for each item.)?

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements (i.e.
walking, climbing stairs, and carrying interviewing
materials)
e. Working in an unsafe environment (e.g., high
crime areas, loose dogs)
f. Trying to find respondents when they are at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount of work
expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on Census after
working on CCM
o. Other – Explain____________________________
1/27/2009

Yes
1
1
1

No
2
2
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

10

27a. I’m going to read you a list of Census Coverage Measurement (CCM) Initial Housing Unit
Followup job tasks. As I read each task, tell me how satisfied you were with the guidance and
training you received to perform that job task. Were you very satisfied, somewhat satisfied, neither
satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied with the guidance and training
received to help you during initial housing unit followup… (Read each item. Circle one response for
each item. If necessary, re-read the answer categories – very satisfied, somewhat satisfied, neither satisfied
nor dissatisfied, somewhat dissatisfied, or very dissatisfied)
VERY
SATISIFED

SOMEWHAT
SATISIFED

NEITHER
SATISFIED
NOR DISSATISFIED

SOMEWHAT DISSATISIFED

a. Using CCM maps to locate your
assignment

1

2

3

4

5

b. Using the followup questionnaire

1

2

3

4

5

1

2

3

4

5

1
1

2
2

3
3

4
4

5
5

c. Following the skip patterns on the
questionnaire
d. Resolving possible Group Quarters
e. Adding Map spots to CCM maps

VERY
DISSATISFIED

27b. I’m now going to read you another list of Census Coverage Measurement Initial Housing Unit
Followup job tasks. As I read each job task, please tell me how easy or difficult the task was for
you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very
difficult for you to … (Read each item. Circle one response for each item. If necessary re-read the answer
categories - very difficult, somewhat difficult, neither easy nor difficult, very easy, somewhat easy)
VERY
SOMEWHAT
DIFFICULT DIFFICULT

NEITHER
DIFFICULT
NOR EASY

SOMEWHAT
EASY

VERY
EASY

a. Use the maps to locate addresses

1

2

3

4

5

b. Fill out your time sheet
c. Perform the physical tasks such as:
walking, climbing stairs, etc
d. Meet your supervisor’s goals for the
number of cases completed
e. Meet your supervisor’s goals for the
accuracy of cases completed

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1/27/2009

11

28. The following questions are about your supervisor. Were you very satisfied, somewhat satisfied,
neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied with…(Please read each
item. Circle one response for each item. If necessary, re-read the response categories – very satisfied,
somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied)
SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

a. The availability of your supervisor
b. Your supervisor’s ability to help you
resolve work-related problems
c. Communication between you and
your supervisor
d. Your supervisor’s knowledge of
conducting listing
e. Your supervisor’s knowledge of how
to use the maps
f. Your supervisor’s monitoring of the
accuracy of the information you entered
into the listing book
g. Your supervisor’s monitoring of the
total number of hours you worked
h. Your supervisor’s monitoring of your
progress in completing your work
i. Your daily meeting with your
supervisor
j. Your supervisor’s granting of
approval for overtime work.

VERY
DISSATISFIED

29a. Now I’m going to ask your opinion about the Census Coverage Measurement Initial Housing
Unit Followup training you received. Do you think the amount of time allocated for the training was
too short, too long or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

29b. About how many hours of classroom training did you receive? (Enter a whole number.)
___________ hours of training

29c. Was your training PRIMARILY during regular business hours or during the evening? (Mark
(X) one only.)
1.  Regular business hours
2.  Evening
3.  Weekend

1/27/2009

12

29d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult or very
difficult for you to schedule your time so that you could attend the classroom training? (Mark (X)
one only.)
1.
2.
3.
4.
5.







Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

30 Do you think there were too few, too many, or about the right number of opportunities to
participate in Census Coverage Measurement Initial Housing Unit Followup practice exercises
before Census Coverage Measurement Housing Unit Followup production work began? (Mark (X)
one only.)
1.
2.
3.
4.






Too few
Too many
About the right number
Not applicable, did not complete any classroom practice exercise.

31a. Was practice FIELD WORK part of your training? (Mark (X) one only.)
1.  Yes
2.  No
3.  Don’t know/Don’t Remember

31b. Do you think the amount of time allocated for the practice FIELD WORK portion of training
was too short, too long, or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

31c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat
useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.
1.  Very useful
2.  Somewhat useful
3.  Neither useful nor useless
4.  Somewhat useless
5.  Very useless

32. Which of the following most closely describes the main reason why you quit before or right after
completing training? (Read each item. Mark (X) one only.)
a. 
b. 
c. 
d. 
e. 
f. 
g. 
h. 
i. 
j. 

You had transportation problems
You had family/personal responsibilities
You didn’t feel prepared to do the job or were afraid you couldn’t do it
You didn’t realize what the job would entail
You had another job offer/You took another job
You couldn’t work the required number of hours
You didn’t like the area you were going to be assigned
You were concerned about the effect on your benefits (TANF)
You did not like the idea of having to be fingerprinted for the job
Other - Specify ________________________________________
Skip to page 35 and read the thank you paragraph

1/27/2009

13

33. Approximately how many housing unit followup cases did you complete? (Enter a whole number.
Probe if necessary.)
_________ Number of followup cases completed
888

 Don’t Remember
Skip to page 35 and read the thank you paragraph

CCM – PI
34. While working on Census Coverage Measurement (CCM) Person Interview, which of the
following jobs were you assigned? Please answer “Yes” or “No” after I read each one. Did you work
as a(n):
Yes No
1
2
a. Interviewer
b. Quality Control Interviewer
1
2
c. Crew Leader
1
2
d. Quality Control Crew Leader
1
2
e. Crew Leader Assistant
1
2
f. Quality Control Crew Leader Assistant 1
2
35. Which of the following statements most closely describes your employment situation with
Census? (Read each response category. Mark (X) only one.)
1.
2.
3.
4.
5.
6.

 You completed your assignment and were not asked to perform additional work or were told
there was no additional work available – Go to question 36
 You completed your assignment and turned down an offer to perform other Census tasks – Go
to question 39
 You quit before your assignment was completed – Go to question 40
 You were asked to leave before your assignment was complete – Go to question 43a
 You left during training – Go to question 47a
 You completed training, but quit before doing any additional work – Go to question 47a

36. If you had been asked, would you have continued with similar work at your same location?
(Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure

37. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure
If both question 36 and question 37 are “No” continue to question 38. If only
question 36 is yes and question 37 is no, go to question 39. Otherwise, go to
question 43a.

1/27/2009

14

38. Which of the following reasons describe why you would have turned down an offer to continue
working for the Census Bureau had you been asked? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?
Yes No
a. You had earned enough money
1
2
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the laptop to
conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m. Work was finished in your immediate area and
you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 41

39. Which of the following reasons describe why you would have turned down an offer to perform
other tasks for the Census Bureau? Please answer “Yes” or “No.” Was it because… (Read each
item. Mark (X) one box for each item.)?
Yes No
a. You had earned enough money
1
2
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the laptop to
conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m. Work was finished in your immediate area and
you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 41
1/27/2009

15

40. Which of the following reasons describe why you quit working for the Census Bureau before
your assignment was completed? Please answer “Yes” or “No.” Was it because… (Read each item.
Mark (X) one box for each item.)?
Yes No
a. You had earned enough money
1
2
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like or had difficult using the laptop to
conduct interviews
e. You did not like the working conditions
f. You did not like the overtime policy
g. You thought the pay was too low to continue
h. You needed time for family/personal
responsibilities
i. You had transportation problems
j. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
k. You did not like your supervisor
l. You did not like interacting with respondents
m. Work was finished in your immediate area and
you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 41
41. Out of the reasons you just mentioned, which reason is the most important to you? (Read each
category. Mark (X) one box for each item.)?
Yes No
1. You had earned enough money
1
2
2. You had another job and it was too burdensome to
work the Census job, in addition to another job
3. You wanted to spend more time at non-work
related activities
4. You did not like or had difficulty using the laptop
to conduct interviews
5. You did not like the working conditions
6. You thought the pay was too low to continue
7. You did not like the overtime policy
8. You needed time for family/personal
responsibilities
9. You had transportation problems
10. You were concerned about the effect this job
would have on your benefits (such as TANF,
retirement)
11. You did not like your supervisor
12. You did not like interacting with respondents
13. Work was finished in your immediate area n you
did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

If item e is marked in questions 38,39, 40, or item 5 is
marked in question 41, continue with question 42. Otherwise,
go to question 43a.
1/27/2009

16

42. Which of the following working conditions did you dislike? Please answer “Yes” or “No.” Was
it… (Read each item. Mark (X) one box for each item.)?

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements (i.e.
walking, climbing stairs, carrying the laptop and other
interviewing materials)
e. Working in an unsafe environment (e.g., high
crime areas, loose dogs)
f. Trying to find respondents when they are at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount of work
expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on Census after
working on CCM
o. Other – Explain____________________________

Yes
1
1
1

No
2
2
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

43a. I’m going to read you a list of Census Coverage Measurement Personal Interview job tasks.
As I read each task, tell me how satisfied you were with the guidance and training you received to
perform that job task. Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied,
somewhat dissatisfied, or very dissatisfied with the guidance and training received to help you
during personal interviewing… (Read each item. Circle one response for each item. If necessary, re-read
the answer categories – very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat
dissatisfied, or very dissatisfied)

a. Using CCM maps to locate your
assignment
b. Using the laptop to manage your
assignment
c. Using the laptop to conduct
interviews
d. Transmit your completed work
e. Correct addresses
f. Update the CCM maps
g. Deal with reluctant respondents

1/27/2009

VERY
SATISIFED

SOMEWHAT
SATISIFED

NEITHER
SATISFIED
NOR DISSATISFIED

SOMEWHAT DISSATISIFED

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1
1
1
1

2
2
2
2

3
3
3
3

4
4
4
4

5
5
5
5

VERY
DISSATISFIED

17

43b. I’m now going to read you another list of Census Coverage Measurement Personal Interview
job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it
very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to
…(Read each item. Circle one response for each item. If necessary re-read the answer categories - very
difficult, somewhat difficult, neither easy nor difficult, very easy, somewhat easy)

a. Use the maps to locate addresses

1

2

NEITHER
DIFFICULT
NOR EASY
3

b. Fill out your time sheet
c. Perform the physical tasks such as:
walking, climbing stairs, etc
d. Meet with your supervisor’s goals
for the number of cases completed
e. Meet your supervisor’s goals for the
accuracy of cases completed

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SOMEWHAT
DIFFICULT DIFFICULT

SOMEWHAT
EASY

VERY
EASY

4

5

44. Which of the following did you dislike about using the laptop? Please answer Yes or No. Was it
… (Read each response category. Mark (X) one box for each item.)

a. Using the laptop to conduct interviews
b. Trying to juggle the laptop and the other materials
needed for interviewing (e.g., privacy notices)
c. Having to transmit from home
d. Technical problems with the laptop

1/27/2009

Yes

No

1

2

1

2

1

2

1

2

18

45. The following questions are about your supervisor. Were you very satisfied, somewhat
satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied with…(Please read
each item. Circle one response for each item. If necessary, re-read the response categories – very satisfied,
somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied)

a. The availability of your supervisor
b. Your supervisor’s ability to help you
resolve work-related problems
c. Communication between you and
your supervisor
d. Your supervisor’s knowledge of
conducting interviews using the laptop
e. Your supervisor’s knowledge of how
to use the maps on the laptop
f. Your supervisor’s monitoring of the
accuracy of the information you entered
into the laptop
g. Your supervisor’s monitoring of the
total number of hours you worked
h. Your supervisor’s monitoring of your
progress in completing your work
i. Your daily meeting with your
supervisor
j. Your supervisor’s granting of
approval for overtime work.

SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

VERY
DISSATISFIED

46. Now I’m going to ask you about how often you had trouble using the laptop while working. Did
you always, often, sometimes, rarely, or never have problems with …? (Read each item. Mark (X) one
box for each item. If necessary re-read the answer categories always, often, sometimes, rarely, or never.)
ALWAYS OFTEN SOMETIMES RARELY
a. Reading the information on the screen
due to lighting
b. Reading the information on the screen
due to font size
c. Reading the information on the screen
due to font style
d. Reading the information on the screen
due to the color of the print
e. The screen going blank too frequently

NEVER

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

f. Hooking up the modem at home

1

2

3

4

5

g.
h.
i.
j.
k.

1
1
1
1
1

2
2
2
2
2

3
3
3
3
3

4
4
4
4
4

5
5
5
5
5

Transmitting from home
Changing the computer battery
Getting locked out of the computer
Computer freezing up
Instrument getting into a loop

1/27/2009

19

47a. Now I’m going to ask your opinion about the Census Coverage Measurement Personal
Interview training you received. Do you think the amount of time allocated for the training was too
short, too long or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

47b. About how many hours of classroom training did you receive? (Enter a whole number.)
___________ hours of training
47c. Was your training PRIMARILY during regular business hours or during the evening? (Mark
(X) one only.)
1.  Regular business hours
2.  Evening
3.  Weekend

47d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult or very
difficult for you to schedule your time so that you could attend the classroom training? (Mark (X)
one only.)
1.
2.
3.
4.
5.







Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

48. How useful were the in-class practice interviews in helping to prepare you to conduct the
Census Coverage Measurement Personal Interviews using the laptop? Were they very useful,
somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.
2.
3.
4.
5.
6.








Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless
Not applicable, did not complete any classroom practice exercises

49. Do you think there were too few, too many, or about the right number of opportunities to
participate in Census Coverage Measurement Personal Interview practice exercises before Census
Coverage Measurement Personal Interview production work began? (Mark (X) one only.)
1.
2.
3.
4.






Too few
Too many
About the right number
Not applicable, did not complete any classroom practice exercise.

50a. Was practice FIELD WORK part of your training? (Mark (X) one only.)
1.  Yes
2.  No
3.  Don’t know/Don’t Remember

1/27/2009

20

50b. Do you think the amount of time allocated for the practice FIELD WORK portion of training
was too short, too long, or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

50c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat
useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.
2.
3.
4.
5.







Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

51. Which of the following most closely describes the main reason why you quit before or right
after completing training? (Read each item. Mark (X) one only.)
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.












You had transportation problems
You had family/personal responsibilities
You didn’t feel prepared to do the job or were afraid you couldn’t do it
You didn’t realize what the job would entail
You had another job offer/You took another job
You couldn’t work the required number of hours
You didn’t like the area you were going to be assigned
You were concerned about the effect on your benefits (TANF)
You did not like the idea of having to be fingerprinted for the job
Other - Specify ________________________________________

Skip to page 35 and read the thank you paragraph

52. Approximately how many interviews did you complete? (Enter a whole number. Probe if
necessary.)
_________ Number of interviews completed
888

 Don’t Remember
Skip to page 35 and read the thank you paragraph

CCM - PFU
53. While working on Census Coverage Measurement (CCM) Person Followup, which of the
following jobs were you assigned? Please answer “Yes” or “NO” after I read each one. Did you
work as a(n):
Yes No
a. Interviewer
1
2
1
2
b. Quality Control Interviewer
c. Crew Leader
1
2
d. Quality Control Crew Leader
1
2
1
2
e. Crew Leader Assistant
f. Quality Control Crew Leader Assistant 1
2
1/27/2009

21

54. Which of the following statements most closely describes your employment situation with
Census? (Read each response category. Mark (X) only one.)
1.  You completed your assignment and were not asked to perform additional work or were told
there was no additional work available – Go to question 55
2.  You completed your assignment and turned down an offer to perform other Census tasks –
Go to question 59
3.  You quit before your assignment was completed – Go to question 60
4.  You were asked to leave before your assignment was complete – Go to question 63
5.  You left during training – Go to question 64a
6.  You completed training, but quit before doing any additional work – Go to question 64a

55. If you had been asked, would you have continued with similar work at your same location?
(Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure

56. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure
If both question 55 and question 56 are “No” continue to question 57. If only
question 55 is yes and question 56 is no, go to question 58. Otherwise, go to
question 63.

57. Which of the following reasons describe why you would have turned down an offer to continue
working for the Census Bureau had you been asked? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 60
1/27/2009

22

58. Which of the following reasons describe why you turned down (or would have turned down) an
offer to perform other tasks for the Census Bureau? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 60

59. Which of the following reasons describe why you quit working for the Census Bureau before
your assignment was completed? Please answer “Yes” or “No.” Was it because… (Read each item.
Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 60

1/27/2009

23

60. Out of the reasons you just mentioned, which reason is the most important to you? (Read each
category. Mark (X) one box for each item.)?
Yes No
1. You had earned enough money
1
2
2. You had another job and it was too burdensome to
work the Census job, in addition to another job
3. You wanted to spend more time at non-work
related activities
4. You did not like the working conditions
5. You thought the pay was too low to continue
6. You did not like the overtime policy
7. You needed time for family/personal
responsibilities
8. You had transportation problems
9. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
10. You did not like your supervisor
11. You did not like interacting with respondents
12. Work was finished in your immediate area and
you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

If item f is marked in questions 57, 58, 59, or item 4 is
marked in question 60, continue with question 61. Otherwise,
go to question 63.

61. Which of the following working conditions did you dislike? Please answer “Yes” or “No.” Was
it… (Read each item. Mark (X) one box for each item.)?

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements (i.e.
walking, climbing stairs, and carrying interviewing
materials)
e. Working in an unsafe environment (e.g., high
crime areas, loose dogs)
f. Trying to find respondents when they are at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount of work
expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on Census after
working on CCM
o. Other – Explain____________________________

1/27/2009

Yes
1
1
1

No
2
2
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

24

62a. I’m going to read you a list of Census Coverage Measurement (CCM) Person Followup job
tasks. As I read each task, tell me how satisfied you were with the guidance and training you
received to perform that job task. Were you very satisfied, somewhat satisfied, neither satisfied nor
dissatisfied, somewhat dissatisfied, or very dissatisfied with the guidance and training received to
help you during listing… (Read each item. Circle one response for each item. If necessary, re-read the
answer categories – very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat
dissatisfied, or very dissatisfied)
VERY
SATISIFED

SOMEWHAT
SATISIFED

NEITHER
SATISFIED
NOR DISSATISFIED

SOMEWHAT DISSATISIFED

1

2

3

4

5

1

2

3

4

5

1
1

2
2

3
3

4
4

5
5

a. Using CCM maps to locate your
assignment
b. Conducting interviews using the
followup questionnaire
c. Following the skip patterns
d. Dealing with reluctant respondents

VERY
DISSATISFIED

62b. I’m now going to read you another list of Census Coverage Measurement Person Followup job
tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very
easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to …
(Read each item. Circle one response for each item. If necessary re-read the answer categories - very
difficult, somewhat difficult, neither easy nor difficult, very easy, somewhat easy)
NEITHER
VERY
SOMEWHAT
DIFFICULT
DIFFICULT DIFFICULT
NOR EASY

SOMEWHAT VERY
EASY
EASY

a. Use the maps to locate addresses

1

2

3

4

5

b. Fill out your time sheet
c. Perform the physical tasks such as:
walking, climbing stairs, etc
d. Meet with your supervisor’s goals
for the number of cases completed
e. Meet your supervisor’s goals for the
accuracy of cases completed

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

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25

63. The following questions are about your supervisor. Were you very satisfied, somewhat satisfied,
neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied with…(Please read each
item. Circle one response for each item. If necessary, re-read the response categories – very satisfied,
somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied)
SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

a. The availability of your supervisor
b. Your supervisor’s ability to help you
resolve work-related problems
c. Communication between you and
your supervisor
d. Your supervisor’s knowledge of
conducting listing
e. Your supervisor’s knowledge of how
to use the maps
f. Your supervisor’s monitoring of the
accuracy of the information you entered
into the listing book
g. Your supervisor’s monitoring of the
total number of hours you worked
h. Your supervisor’s monitoring of your
progress in completing your work
i. Your daily meeting with your
supervisor
j. Your supervisor’s granting of
approval for overtime work.

VERY
DISSATISFIED

64a. Now I’m going to ask your opinion about the Census Coverage Measurement Person Followup
training you received. Do you think the amount of time allocated for the training was too short, too
long or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

64b. About how many hours of classroom training did you receive? (Enter a whole number.)
___________ hours of training
64c. Was your training PRIMARILY during regular business hours or during the evening? (Mark
(X) one only.)
1.  Regular business hours
2.  Evening
3.  Weekend

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26

64d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult or very
difficult for you to schedule your time so that you could attend the classroom training? (Mark (X)
one only.)
1.
2.
3.
4.
5.







Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

65. Do you think there were too few, too many, or about the right number of opportunities to
participate in Census Coverage Measurement Person Followup practice exercises before Census
Coverage Measurement Person Followup production work began? (Mark (X) one only.)
1.
2.
3.
4.






Too few
Too many
About the right number
Not applicable, did not complete any classroom practice exercise.

66a. Was practice FIELD WORK part of your training? (Mark (X) one only.)
1.  Yes
2.  No
3.  Don’t know/Don’t Remember

66b. Do you think the amount of time allocated for the practice FIELD WORK portion of training
was too short, too long, or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

66c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat
useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.
2.
3.
4.
5.







Very useful
Somewhat useful
Neither useful nor useless
Somewhat useless
Very useless

67. Approximately how many followup interviews did you complete? (Enter a whole number. Probe
if necessary.)
_________ Number of followup interviews completed
888

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 Don’t Remember

27

68.
Which of the following most closely describes the main reason why you quit before or right
after completing training? (Read each item. Mark (X) one only.)
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.












You had transportation problems
You had family/personal responsibilities
You didn’t feel prepared to do the job or were afraid you couldn’t do it
You didn’t realize what the job would entail
You had another job offer/You took another job
You couldn’t work the required number of hours
You didn’t like the area you were going to be assigned
You were concerned about the effect on your benefits (TANF)
You did not like the idea of having to be fingerprinted for the job
Other - Specify ________________________________________

Skip to page 35 and read the thank you paragraph

CCM-FHFU
69. While working on Census Coverage Measurement (CCM) Final Housing Unit Followup, which
of the following jobs were you assigned? Please answer “Yes” or “NO” after I read each one. Did
you work as a(n):
Yes No
1
2
a. Interviewer
b. Quality Control Interviewer
1
2
c. Crew Leader
1
2
d. Quality Control Crew Leader
1
2
e. Crew Leader Assistant
1
2
f. Quality Control Crew Leader Assistant 1
2
70. Which of the following statements most closely describes your employment situation with
Census? (Read each response category. Mark (X) only one.)
1.  You completed your assignment and were not asked to perform additional work or were told
there was no additional work available – Go to question 71
2.  You completed your assignment and turned down an offer to perform other Census tasks –
Go to question 73
3.  You quit before your assignment was completed – Go to question 74
4.  You were asked to leave before your assignment was complete – Go to question 78
5.  You left during training – Go to question 81a
6.  You completed training, but quit before doing any additional work – Go to question 81a

71. If you had been asked, would you have continued with similar work at your same location?
(Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure

1/27/2009

28

72. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.)
1.  Yes
2.  No
3.  Not sure
If both question 71 and question 72 are “No” continue to question 74. If only
question 71 is yes and question 72 is no, go to question 75. Otherwise, go to
question 78.

73. Which of the following reasons describe why you would have turned down an offer to continue
working for the Census Bureau had you been asked? Please answer “Yes” or “No.” Was it
because… (Read each item. Mark (X) one box for each item.)?

a. You had earned enough money
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

Yes
1

No
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 76

1/27/2009

29

74. Which of the following reasons describe why you would have turned down an offer to perform
other tasks for the Census Bureau? Please answer “Yes” or “No.” Was it because… (Read each
item. Mark (X) one box for each item.)?
Yes No
a. You had earned enough money
1
2
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 76

75. Which of the following reasons describe why you quit working for the Census Bureau before
your assignment was completed? Please answer “Yes” or “No.” Was it because… (Read each item.
Mark (X) one box for each item.)?
Yes No
a. You had earned enough money
1
2
b. You had another job and it was too burdensome to
work the Census job, in addition to another job
c. You wanted to spend more time at non-work
related activities
d. You did not like the working conditions
e. You thought the pay was too low to continue
f. You did not like the overtime policy
g. You needed time for family/personal
responsibilities
h. You had transportation problems
i. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
j. You did not like your supervisor
k. You did not like interacting with respondents
l. Work was finished in your immediate area and you
did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

Go to question 76

1/27/2009

30

76. Out of the reasons you just mentioned, which reason is the most important to you? (Read each
category. Mark (X) one box for each item.)?
Yes No
1. You had earned enough money
1
2
2. You had another job and it was too burdensome to
work the Census job, in addition to another job
3. You wanted to spend more time at non-work
related activities
4. You did not like the working conditions
5. You thought the pay was too low to continue
6. You did not like the overtime policy
7. You needed time for family/personal
responsibilities
8. You had transportation problems
9. You were concerned about the effect this job would
have on your benefits (such as TANF, retirement)
10. You did not like your supervisor
11. You did not like interacting with respondents
12. Work was finished in your immediate area and
you did not wish to work in another area

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

If item f is marked in questions 73, 74, 75, or item 4 is
marked in question 76, continue with question 77. Otherwise,
go to question 78.

77. Which of the following working conditions did you dislike? Please answer “Yes” or “No.” Was
it… (Read each item. Mark (X) one box for each item.)?

a. Working on the weekends
b. Working in the evenings
c. Working on holidays
d. Performing the job’s physical requirements (i.e.
walking, climbing stairs, and carrying interviewing
materials)
e. Working in an unsafe environment (e.g., high
crime areas, loose dogs)
f. Trying to find respondents when they are at home
g. Reading and using Census maps
h. Working in all types of weather
i. Filling out your timesheets
j. Too much pressure to perform the amount of work
expected
k. Your crew leader/crew leader assistant
l. Changes in performance expectations
m. The overtime policy
n. Not being able to go back to work on Census after
working on CCM
o. Other – Explain____________________________

1/27/2009

Yes
1
1
1

No
2
2
2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

1

2

31

78. I’m going to read you a list of Census Coverage Measurement (CCM) Final Housing Unit
Followup job tasks. As I read each task, tell me how satisfied you were with the guidance and
training you received to perform that job task. Were you very satisfied, somewhat satisfied, neither
satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied with the guidance and training
received to help you during listing… (Read each item. Circle one response for each item. If necessary,
re-read the answer categories – very satisfied, somewhat satisfied, neither satisfied nor dissatisfied,
somewhat dissatisfied, or very dissatisfied)
SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

a. Using the followup questionnaire
b. Following the skip patterns on the
questionnaire
c. Resolving possible Group Quarters

VERY
DISSATISFIED

79. I’m now going to read you another list of Census Coverage Measurement Final Housing Unit
Followup job tasks. As I read each job task, please tell me how easy or difficult the task was for
you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very
difficult for you to … (Read each item. Circle one response for each item. If necessary re-read the answer
categories - very difficult, somewhat difficult, neither easy nor difficult, very easy, somewhat easy)
NEITHER
VERY
SOMEWHAT
DIFFICULT
DIFFICULT DIFFICULT
NOR EASY

SOMEWHAT VERY
EASY
EASY

a. Use the maps to locate addresses

1

2

3

4

5

b. Fill out your time sheet
c. Perform the physical tasks such as:
walking, climbing stairs, etc
d. Meet with your supervisor’s goals
for the number of cases completed
e. Meet your supervisor’s goals for the
accuracy of cases completed

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1/27/2009

32

80. The following questions are about your supervisor. Were you very satisfied, somewhat satisfied,
neither satisfied nor dissatisfied, somewhat dissatisfied, very dissatisfied with…(Please read each
item. Circle one response for each item. If necessary, re-read the response categories – very satisfied,
somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied)
SOMEWHAT DISSATISIFED

2

NEITHER
SATISFIED
NOR DISSATISFIED
3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

1

2

3

4

5

VERY
SATISIFED

SOMEWHAT
SATISIFED

1

a. The availability of your supervisor
b. Your supervisor’s ability to help you
resolve work-related problems
c. Communication between you and
your supervisor
d. Your supervisor’s knowledge of
conducting listing
e. Your supervisor’s knowledge of how
to use the maps
f. Your supervisor’s monitoring of the
accuracy of the information you entered
into the listing book
g. Your supervisor’s monitoring of the
total number of hours you worked
h. Your supervisor’s monitoring of your
progress in completing your work
i. Your daily meeting with your
supervisor
j. Your supervisor’s granting of
approval for overtime work.

VERY
DISSATISFIED

81a. Now I’m going to ask your opinion about the Census Coverage Measurement Final Housing
Unit Followup training you received. Do you think the amount of time allocated for the training was
too short, too long or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

81b. About how many hours of classroom training did you receive? (Enter a whole number.)
___________ hours of training
81c. Was your training PRIMARILY during regular business hours or during the evening? (Mark
(X) one only.)
1.  Regular business hours
2.  Evening
3.  Weekend

1/27/2009

33

81d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult or very
difficult for you to schedule your time so that you could attend the classroom training? (Mark (X)
one only.)
1.
2.
3.
4.
5.







Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult

82. Do you think there were too few, too many, or about the right number of opportunities to
participate in Census Coverage Measurement Final Housing Unit Followup practice exercises
before Census Coverage Measurement Final Housing Unit Followup production work began? (Mark
(X) one only.)
1.
2.
3.
4.






Too few
Too many
About the right number
Not applicable, did not complete any classroom practice exercise.

83a. Was practice FIELD WORK part of your training? (Mark (X) one only.)
1.  Yes
2.  No
3.  Don’t know/Don’t Remember

83b. Do you think the amount of time allocated for the practice FIELD WORK portion of training
was too short, too long, or about right? (Mark (X) one only.)
1.  Too short
2.  Too long
3.  Right length

83c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat
1.
useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.)
1.  Very useful
2.  Somewhat useful
3.  Neither useful nor useless
4.  Somewhat useless
5.  Very useless

84. Approximately how many followup cases did you complete? (Enter a whole number. Probe if
necessary.)
_________ Number of followup cases completed
888

1/27/2009

 Don’t Remember

34

85. Which of the following most closely describes the main reason why you quit before or right
after completing training? (Read each item. Mark (X) one only.)
a. 
b. 
c. 
d. 
e. 
f. 
g. 
h. 
i. 
j. 

You had transportation problems
You had family/personal responsibilities
You didn’t feel prepared to do the job or were afraid you couldn’t do it
You didn’t feel realize what the job would entail
You had another job offer/You took another job
You couldn’t work the required number of hours
You didn’t like the area you were going to be assigned
You were concerned about the effect on your benefits (TANF)
You did not like the idea of having to be fingerprinted for the job
Other - Specify ________________________________________

Thank You Paragraph
Read the following “Thank You paragraph”.
Thank you very much for your time. As I said at the beginning of this interview, we estimated
that this interview would take about ten minutes. Send comments regarding the burden estimate
or any other aspect of this collection of information, including suggestions for reducing this
burden to the:
Paperwork project___________, Room 3110, Federal Building 3, U.S. Census Bureau, Washington, DC
20233-1500. You may e-mail comments to; [email protected]; use” Paperwork
Project____________” as the subject.

Interviewer: Remember to specify on the front whether or not this was a completed interview.

1/27/2009

35


File Typeapplication/pdf
File TitleMicrosoft Word - cover page ccm form 72108.doc
Authorettu0001
File Modified2009-01-27
File Created2009-01-27

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