O*NET/Private Sector Establishments

O*Net Data Collection Program

Appendix A_OE Method Questionnaires

O*NET/Private Sector Establishments

OMB: 1205-0421

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Occupation Expert Method Questionnaires
As mentioned in the Supporting Statement, each Occupation Expert will be asked to
complete all five of the following questionnaires.

Form E
OMB#1205-0421
Expires: 12/31/2008
Ver.: 9/05

Some Important Questions
About The Knowledge Required
For The Occupation



Please return your completed questionnaire in the enclosed envelope to:
Research Triangle Institute, P.O. Box 12194, Research Triangle Park, NC 27709-2194
Sponsored by: The U.S. Department of Labor and the National O*NET Consortium

Persons are not required to respond to this collection of information unless it displays
a currently valid OMB control number. Respondents' obligation to reply to these
reporting requirements is voluntary. Public reporting burden for this collection of
information is estimated to average 30 minutes per response, including the time for
reviewing instructions, and completing and reviewing the collection of information.
Send comments regarding this burden estimate or any other aspect of this collection
of information, including suggestions for reducing this burden to the U.S. Department
of Labor, Office of Workforce Investment, Attn: O*NET Project, Frances Perkins
Building, Mail Stop S4231, 200 Constitution Ave., NW, Washington, DC 20210 (OMB
Control Number 1205-0421).

Return to: Research Triangle Institute, PO Box 12194
Research Triangle Park, North Carolina, 27709-2194

Instructions for Making Knowledge Ratings
These questions are about work-related areas of knowledge. Knowledge areas are sets of facts
and principles needed to address problems and issues that are part of a job. You will be asked
about a series of different areas of knowledge and how they relate to workers in the occupation.
As an occupational expert, first consider the different knowledge areas needed by workers to
perform the occupation. Then, with this information in mind, please answer each question as if
you were performing work that is typical of the occupation.
Each knowledge area in this questionnaire is named and defined.
For example:

Economics and
Accounting

Knowledge of economic and accounting principles and
practices, the financial markets, banking, and the analysis
and reporting of financial data.

You are then asked two questions about each knowledge area:

A

How important is the knowledge area to the performance of the occupation?

For example:

How important is ECONOMICS AND ACCOUNTING knowledge to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

*If you rate the knowledge area as Not Important to the performance of the occupation, mark the
one [ 1 ] then skip over question B and proceed to the next knowledge area.

B

What level of the knowledge is needed to perform the occupation?

To help you understand what we mean by level, we provide you with examples of job-related
activities at different levels. For example:

What level of ECONOMICS AND ACCOUNTING knowledge is needed to
perform the occupation?
Answer bill ing questions
from credit card customers

1

2

Develop financial investment
programs for individual clients

3

4

Keep a major corporation’s
financial records

5

6

7
Highest Level

Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

Knowledge of business and management principles
involved in strategic planning, resource allocation,
human resources modeling, leadership technique,
production methods, and coordination of people and
resources.

1. Administration
and Management

A. How important is ADMINISTRATION AND MANAGEMENT knowledge to the performance of
the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of ADMINISTRATION AND MANAGEMENT knowledge is needed to perform the
occupation?
Sign a pay
voucher

1

2

Monitor progress of a project
to ensure timely completion

3

4

Manage a
$10 million company

5

6

7
Highest Level

Knowledge of administrative and clerical procedures
and systems such as word processing, managing files
and records, stenography and transcription, designing
forms, and other office procedures and terminology.

2. Clerical

A. How important is CLERICAL knowledge to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of CLERICAL knowledge is needed to perform the occupation?

1

File letters
alphabetically

Type 30 words
per minute

2

3

Organize a storage system for
company forms

4

5

6

7
Highest Level

Knowledge of economic and accounting principles
and practices, the financial markets, banking, and the
analysis and reporting of financial data.

3. Economics and
Accounting

A. How important is ECONOMICS AND ACCOUNTING knowledge to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of ECONOMICS AND ACCOUNTING knowledge is needed to perform the
occupation?
Answer billing questions
from credit card customers

1

2

Develop financial investment
programs for individual clients

3

4

Keep a major corporation’s
financial records

5

6

7
Highest Level

Knowledge of principles and methods for showing,
promoting, and selling products or services. This
includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control
systems.

4. Sales and
Marketing

A. How important is SALES AND MARKETING knowledge to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of SALES AND MARKETING knowledge is needed to perform the occupation?

1

2

Develop a marketing plan
for a nationwide
telephone system

Call a list of clients
to introduce them to
a new product line

Sell cakes at
a bake sale

3

4

5

6

7
Highest Level

Knowledge of principles and processes for
providing customer and personal services. This
includes customer needs assessment, meeting
quality standards for services, and evaluation of
customer satisfaction.

5. Customer and
Personal Service

A. How important is CUSTOMER AND PERSONAL SERVICE knowledge to the performance of
the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of CUSTOMER AND PERSONAL SERVICE knowledge is needed to perform the
occupation?
Process customer
dry-cleaning drop off

1

2

Respond to a citizen’s
request for assistance after a
major disaster

Work as a day care aide
supervising 10 children

3

4

5

6

7
Highest Level

6. Personnel and
Human Resources

Knowledge of principles and procedures for
personnel recruitment, selection, training,
compensation and benefits, labor relations and
negotiation, and personnel information systems.

A. How important is knowledge of PERSONNEL AND HUMAN RESOURCES to the performance
of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of PERSONNEL AND HUMAN RESOURCES knowledge is needed to perform the
occupation?
Fill out a medical
claim form

1

2

Design a new personnel
selection and promotion
system for the Army

Interview applicants for
a secretarial position

3

4

5

6

7
Highest Level

Knowledge of raw materials, production processes,
quality control, costs, and other techniques for
maximizing the effective manufacture and distribution
of goods.

7. Production and
Processing

A. How important is knowledge of PRODUCTION AND PROCESSING to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of PRODUCTION AND PROCESSING knowledge is needed to perform the
occupation?
Put a computer
back into its
packing materials

1

Manage an international
shipping company
distribution center

Supervise an appliance
assembly line

2

3

4

5

6

7
Highest Level

Knowledge of techniques and equipment for planting,
growing, and harvesting food products (both plant
and animal) for consumption, including storage/
handling techniques.

8. Food Production

A. How important is knowledge of FOOD PRODUCTION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of FOOD PRODUCTION knowledge is needed to perform the occupation?

Keep an herb box
in the kitchen

1

2

3

4

Operate a
commercial
fishing boat

Run a
100,000-acre
farm

5

6

7
Highest Level

Knowledge of circuit boards, processors, chips,
electronic equipment, and computer hardware and
software, including applications and programming.

9. Computers and
Electronics

A. How important is knowledge of COMPUTERS AND ELECTRONICS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of COMPUTERS AND ELECTRONICS is needed to perform the
occupation?
Operate a VCR to
watch a pre -recorded
training tape

1

Create a program to
scan computer disks
for viruses

Use a word processor

2

3

4

5

6

7
Highest Level

Knowledge of the practical application of engineering
science and technology. This includes applying
principles, techniques, procedures, and equipment to
the design and production of various goods and
services.

10. Engineering and
Technology

A. How important is knowledge of ENGINEERING AND TECHNOLOGY to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of ENGINEERING AND TECHNOLOGY is needed to perform the
occupation?
Install a door lock

1

2

Plan for the impact
of weather in
designing a bridge

Design a more stable
grocery cart

3

4

5

6

7
Highest Level

Knowledge of design techniques, tools, and principles
involved in production of precision technical plans,
blueprints, drawings, and models.

11. Design

A. How important is knowledge of DESIGN to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of DESIGN is needed to perform the occupation?
Draw a straight line
4-3/16 inches long

1

Draw plans for
remodeling a kitchen

2

3

Develop detailed plans for a
high-rise office building

4

5

6

7
Highest Level

Knowledge of materials, methods, and the tools
involved in the construction or repair of houses,
buildings, or other structures such as highways and
roads.

12. Building and
Construction

A. How important is knowledge of BUILDING AND CONSTRUCTION to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of BUILDING AND CONSTRUCTION knowledge is needed to perform the
occupation?
Choose the proper type of wood
for adding a deck onto a house

1

2

Fix a plumbing leak
in the ceiling

3

4

Build a high -rise
office tower

5

6

7
Highest Level

Knowledge of machines and tools, including their
designs, uses, repair, and maintenance.

13. Mechanical

A. How important is MECHANICAL knowledge to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of MECHANICAL knowledge is needed to perform the occupation?
Replace the filters
in a furnace

1

2

Overhaul an airplane
jet engine

Replace a valve
on a steam pipe

3

4

5

6

7
Highest Level

Knowledge of arithmetic, algebra, geometry, calculus,
statistics, and their applications.

14. Mathematics

A. How important is knowledge of MATHEMATICS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of MATHEMATICS is needed to perform the occupation?
Analyze data to determine
areas with the highest sales

Add two numbers

1

2

3

4

Derive a complex
mathematical equation

5

6

7
Highest Level

Knowledge and prediction of physical principles, laws,
their interrelationships, and applications to
understanding fluid, material, and atmospheric
dynamics, and mechanical, electrical, atomic and
sub-atomic structures and processes.

15. Physics

A. How important is knowledge of PHYSICS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of PHYSICS knowledge is needed to perform the occupation?
Use a crowbar to
pry open a box

1

Calculate water pressure
through a pipe

2

3

Design a cleaner burning
gasoline engine

4

5

6

7
Highest Level

Knowledge of the chemical composition, structure,
and properties of substances and of the chemical
processes and transformations that they undergo.
This includes uses of chemicals and their interactions,
danger signs, production techniques, and disposal
methods.

16. Chemistry

A. How important is knowledge of CHEMISTRY to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of CHEMISTRY knowledge is needed to perform the occupation?
Use a common
household bug spray

1

2

Use the proper concentration of
chlorine to purify a water source

3

4

5

Develop a safe
commercial cleaner

6

7
Highest Level

Knowledge of plant and animal organisms and their
tissues, cells, functions, interdependencies, and
interactions with each other and the environment.

17. Biology

A. How important is knowledge of BIOLOGY to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of BIOLOGY knowledge is needed to perform the occupation?
Investigate the effects
of pollution on
marine plants and animals

Feed domestic
animals

1

2

3

4

5

Isolate and identify
a new virus

6

7
Highest Level

Knowledge of human behavior and performance;
individual differences in ability, personality, and
interests; learning and motivation; psychological
research methods; and the assessment and
treatment of behavioral and affective disorders.

18. Psychology

A. How important is knowledge of PSYCHOLOGY to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of PSYCHOLOGY knowledge is needed to perform the occupation?
Monitor several children
on a playground

1

2

Understand the impact of alcohol
on human responses

3

4

5

Treat a person with
severe mental illness

6

7
Highest Level

Knowledge of group behavior and dynamics, societal
trends and influences, human migrations, ethnicity,
cultures, and their history and origins.

19. Sociology and
Anthropology

A. How important is knowledge of SOCIOLOGY AND ANTHROPOLOGY to the performance of
the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of SOCIOLOGY AND ANTHROPOLOGY is needed to perform the
occupation?

1

2

Create a new theory
about the development
of civilizations

Write a pamphlet about
cultural differences

Identify two cultures in a
story as being different

3

4

5

6

7
Highest Level

Knowledge of principles and methods for describing
the features of land, sea, and air masses, including
their physical characteristics, locations,
interrelationships, and distribution of plant, animal,
and human life.

20. Geography

A. How important is knowledge of GEOGRAPHY to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of GEOGRAPHY is needed to perform the occupation?
Know the capital of
the United States

1

2

Develop a map of the
world showing mountains,
deserts, and rivers

Identify Turkey
on a world map

3

4

5

6

7
Highest Level

Knowledge of the information and techniques needed
to diagnose and treat human injuries, diseases, and
deformities. This includes symptoms, treatment
alternatives, drug properties and interactions, and
preventive health-care measures.

21. Medicine and
Dentistry

A. How important is knowledge of MEDICINE AND DENTISTRY to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of MEDICINE AND DENTISTRY knowledge is needed to perform the occupation?
Use a band -aid

1

Fill a tooth cavity

2

3

4

5

Perform open heart surgery

6

7
Highest Level

Knowledge of principles, methods, and procedures for
diagnosis, treatment, and rehabilitation of physical
and mental dysfunctions, and for career counseling
and guidance.

22. Therapy and
Counseling

A. How important is knowledge of THERAPY AND COUNSELING to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of THERAPY AND COUNSELING knowledge is needed to perform the occupation?
Put ice on a
sprained ankle

1

2

Provide job counseling
to the unemployed

3

4

Counsel an
abused child

5

6

7
Highest Level

Knowledge of principles and methods for curriculum
and training design, teaching and instruction for
individuals and groups, and the measurement of
training effects.

23. Education and
Training

A. How important is knowledge of EDUCATION AND TRAINING to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of EDUCATION AND TRAINING knowledge is needed to perform the occupation?
Show someone
how to bowl

1

2

Lead a quality
improvement seminar

3

4

Design a training program
for new employees

5

6

7
Highest Level

Knowledge of the structure and content of the English
language including the meaning and spelling of
words, rules of composition, and grammar.

24. English
Language

A. How important is knowledge of the ENGLISH LANGUAGE to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of ENGLISH LANGUAGE knowledge is needed to perform the occupation?
Edit a feature article
in a local newspaper

Write a thank you note

1

2

3

4

Teach a college
English class

5

6

7
Highest Level

Knowledge of the structure and content of a foreign
(non-English) language including the meaning and
spelling of words, rules of composition and grammar,
and pronunciation.

25. Foreign
Language

A. How important is knowledge of a FOREIGN LANGUAGE to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of FOREIGN LANGUAGE knowledge is needed to perform the occupation?
Say “please”and
“thank you”in a
foreign language

Write an English language
review of a book written
in a foreign language

Ask directions in a
foreign city

1

2

3

4

5

6

7
Highest Level

Knowledge of the theory and techniques required to
compose, produce, and perform works of music,
dance, visual arts, drama, and sculpture.

26. Fine Arts

A. How important is knowledge of FINE ARTS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of FINE ARTS knowledge is needed to perform the occupation?
Attend a popular
music concert

1

Play a minor part in a
local theater play

2

3

Design an artistic display
for a major trade show

4

5

6

7
Highest Level

Knowledge of historical events and their causes,
indicators, and effects on civilizations and cultures.

27. History and
Archeology

A. How important is knowledge of HISTORY AND ARCHEOLOGY to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of HISTORY AND ARCHEOLOGY is needed to perform the
occupation?
Take a class
in US History

1

2

3

Determine the age of
bones for placing them
in fossil history

Teach local history
to school children

4

5

6

7
Highest Level

Knowledge of different philosophical systems and
religions. This includes their basic principles, values,
ethics, ways of thinking, customs, practices, and their
impact on human culture.

28. Philosophy and
Theology

A. How important is knowledge of PHILOSOPHY AND THEOLOGY to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of PHILOSOPHY AND THEOLOGY is needed to perform the
occupation?
Watch a TV program
on family values

1

2

Understand another culture’s
religious practices

3

4

Compare the teachings
of major philosophers

5

6

7
Highest Level

Knowledge of relevant equipment, policies,
procedures, and strategies to promote effective local,
state, or national security operations for the
protection of people, data, property, and institutions.

29. Public Safety
and Security

A. How important is PUBLIC SAFETY AND SECURITY knowledge to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of PUBLIC SAFETY AND SECURITY knowledge is needed to perform the
occupation?
Inspect a building site
for safety violations

Use a seatbelt

1

2

3

4

Command a military
operation

5

6

7
Highest Level

Knowledge of laws, legal codes, court procedures,
precedents, government regulations, executive
orders, agency rules, and the democratic political
process.

30. Law and
Government

A. How important is knowledge of LAW AND GOVERNMENT to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of knowledge of LAW AND GOVERNMENT is needed to perform the occupation?
Prepare documents and
title papers for the
purchase of a new house

Register to vote in
a national election

1

2

3

4

Serve as a judge
in a federal court

5

6

7
Highest Level

31. Telecommunications

Knowledge of transmission, broadcasting,
switching, control, and operation of
telecommunications systems.

A. How important is knowledge of TELECOMMUNICATIONS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of TELECOMMUNICATIONS knowledge is needed to perform the occupation?
Dial a phone

1

Develop a new, world-wide
telecommunications network

Install a satellite
TV dish

2

3

4

5

6

7
Highest Level

Knowledge of media production, communication, and
dissemination techniques and methods. This includes
alternative ways to inform and entertain via written,
oral, and visual media.

32. Communications
and Media

A. How important is knowledge of COMMUNICATIONS AND MEDIA to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of COMMUNICATIONS AND MEDIA knowledge is needed to perform the
occupation?
Write a
thank you note

1

2

3

Be a radio
disk jockey

Write a novel

4

5

6

7
Highest Level

Knowledge of principles and methods for moving
people or goods by air, rail, sea, or road, including the
relative costs and benefits.

33. Transportation

A. How important is knowledge of TRANSPORTATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next knowledge area.
B. What level of TRANSPORTATION knowledge is needed to perform the occupation?
Steer a large
freighter through a
busy harbor

Ride a train
to work

1

2

3

4

5

Control air traffic
at a busy airport

6

7
Highest Level

PLEASE CONTINUE ON NEXT PAGE

Instructions for Completing Education and Training Questions
In these questions, you are asked about the education and experience requirements for
the occupation. Please read each question carefully and mark your answer by putting an
X in the box beside your one best answer.
REQUIRED LEVEL OF EDUCATION
34.

If someone were being hired to perform the occupation, indicate the level of
education that would be required (please check only one box):
(Note that this does not mean the level of education that you personally have achieved.)

Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate - awarded for training completed after high
school (for example, in Personnel Services, Engineering-related
Technologies, Vocational Home Economics, Construction Trades,
Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate's Degree (or other 2-year degree)
Bachelor's Degree
Post-Baccalaureate Certificate - awarded for completion of an organized
program of study; designed for people who have completed a Baccalaureate
degree but do not meet the requirements of academic degrees carrying the
title of Master.
Master's Degree
Post-Master's Certificate - awarded for completion of an organized
program of study; designed for people who have completed a Master's
degree but do not meet the requirements of academic degrees at the
doctoral level.
First Professional Degree - awarded for completion of a program that
o requires at least 2 years of college work before entrance into the
program,
o includes a total of at least 6 academic years of work to complete, and
o provides all remaining academic requirements to begin practice in a
profession.
Doctoral Degree
Post-Doctoral Training

35.

If someone were being hired to perform the occupation, how much RELATED
WORK EXPERIENCE would be required? (That is, having other jobs that prepare
the worker for the job.)
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 6 years
Over 6 years, up to and including 8 years
Over 8 years, up to and including 10 years
Over 10 years

36.

If someone were being hired to perform the occupation, how much ON-SITE
OR IN-PLANT TRAINING would be required? (That is, organized classroom
study provided by the employer.)
None
Up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 10 years
Over 10 years

37.

If someone were being hired to perform the occupation, how much ON-THEJOB TRAINING would be required? (That is, serving as a learner or trainee on
the job under instruction of a more experienced worker.)
None or short demonstration
Anything beyond short demonstration, up to and including 1 month
Over 1 month, up to and including 3 months
Over 3 months, up to and including 6 months
Over 6 months, up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 4 years
Over 4 years, up to and including 10 years
Over 10 years

38.

If someone were being hired to perform the occupation, how much
APPRENTICESHIP would be required? (That is, having served in a registered US
Department of Labor program and received a certificate of completion.)
None
Up to and including 1 year
Over 1 year, up to and including 2 years
Over 2 years, up to and including 3 years
Over 3 years, up to and including 4 years
Over 4 years, up to and including 5 years
Over 5 years, up to and including 6 years

Instructions for Making Work Style Ratings

These questions are about work styles. A Work Style is a personal characteristic.
You will be asked about a series of different work styles and how they relate to the
occupation. As an occupational expert, first consider the different work styles
needed by workers to perform the occupation. Then, with this information in mind,
please answer each question as if you were performing work typical of the
occupation.
First, each work style is named and defined. For example:
Job requires accepting criticism and dealing calmly
and effectively with high-stress situations.

Stress Tolerance

Then you are asked How important is this characteristic to the performance of
the occupation? For example:
How important is STRESS TOLERANCE to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

39. Achievement/Effort

Job requires establishing and maintaining
personally challenging achievement goals and
exerting effort toward mastering tasks.

How important is ACHIEVEMENT/EFFORT to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires persistence in the face of
obstacles.

40. Persistence

How important is PERSISTENCE to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires a willingness to take on
responsibilities and challenges.

41. Initiative

How important is INITIATIVE to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires a willingness to lead, take charge,
and offer opinions and direction.

42. Leadership

How important is LEADERSHIP to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires being pleasant with others and
displaying a good-natured, cooperative
attitude.

43. Cooperation

How important is COOPERATION to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

44. Concern for Others

Job requires being sensitive to others' needs
and feelings, and being understanding and
helpful to others.

How important is CONCERN FOR OTHERS to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

45. Social Orientation

Job requires preferring to work with others
rather than alone, and being personally
connected with others.

How important is SOCIAL ORIENTATION to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires maintaining composure, keeping
emotions in check, controlling anger, and
avoiding aggressive behavior, even in very
difficult situations.

46. Self-Control

How important is SELF-CONTROL to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

47. Stress Tolerance

Job requires accepting criticism and dealing
calmly and effectively with high-stress
situations.

How important is STRESS TOLERANCE to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

48. Adaptability/Flexibility

Job requires being open to change (positive
or negative) and to considerable variety in
the workplace.

How important is ADAPTABILITY/FLEXIBILITY to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires being reliable, responsible, and
dependable, and fulfilling obligations.

49. Dependability

How important is DEPENDABILITY to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

50. Attention to Detail

Job requires being careful about details and
thorough in completing tasks.

How important is ATTENTION TO DETAIL to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires being honest and ethical.

51. Integrity

How important is INTEGRITY to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires developing one's own ways of
doing things, guiding oneself with little or no
supervision, and depending on oneself to get
things done.

52. Independence

How important is INDEPENDENCE to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Job requires creativity and alternative
thinking to develop new ideas for and
answers to work-related problems.

53. Innovation

How important is INNOVATION to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

54. Analytical Thinking

Job requires analyzing information and using
logic to address work-related issues and
problems.

How important is ANALYTICAL THINKING to the performance of the occupation?
Not
Important

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Form B
OMB#1205-0421
Expires: 12/31/2008
Ver.: 9/05

Some Important Questions
About The Work Activities
Of The Occupation



Please return your completed questionnaire in the enclosed envelope to:
Research Triangle Institute, P.O. Box 12194, Research Triangle Park, NC 27709-2194
Sponsored by: The U.S. Department of Labor and the National O*NET Consortium

Persons are not required to respond to this collection of information unless it displays
a currently valid OMB control number. Respondents' obligation to reply to these
reporting requirements is voluntary. Public reporting burden for this collection of
information is estimated to average 30 minutes per response, including the time for
reviewing instructions, and completing and reviewing the collection of information.
Send comments regarding this burden estimate or any other aspect of this collection
of information, including suggestions for reducing this burden to the U.S. Department
of Labor, Office of Workforce Investment, Attn: O*NET Project, Frances Perkins
Building, Mail Stop S4231, 200 Constitution Ave., NW, Washington, DC 20210 (OMB
Control Number 1205-0421).

Return to: Research Triangle Institute, PO Box 12194
Research Triangle Park, North Carolina, 27709-2194

Instructions for Making Work Activities Ratings
These questions are about work activities. A work activity is a set of similar actions that are
performed together in many different jobs. You will be asked about a series of different work
activities and how they relate to workers in the occupation. As an occupational expert, first
consider the different work activities performed by workers in the occupation. Then, with this
information in mind, please answer each question as if you were performing work that is typical of
the occupation.
Each activity in this questionnaire is named and defined.
For example:

Observing, receiving, and otherwise obtaining
information from all relevant sources.

Getting
Information

You are then asked to answer two questions about that activity:

A

How important is the activity to the occupation?

For example:
How important is GETTING INFORMATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

*If you rate the activity as Not Important to the performance of the occupation, mark the
one [ 1 ] then skip over question B and proceed to the next activity.

B

What level of the activity is needed to perform the occupation?

To help you understand what we mean by level, we provide you with examples of job-related
activities at different levels. For example:
What level of GETTING INFORMATION is needed to perform the occupation?
Follow a
standard blueprint

1

2

Study international
tax laws

Review a budget

3

4

5

6

7

Highest Level
Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

Observing, receiving, and otherwise
obtaining information from all relevant
sources.

1. Getting Information

A. How important is GETTING INFORMATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of GETTING INFORMATION is needed to perform the occupation?
Follow a
standard blueprint

1

2

Study international
tax laws

Review a budget

3

4

5

6

7
Highest Level

Identifying information by categorizing,
estimating, recognizing differences or
similarities, and detecting changes in
circumstances or events.

2. Identifying Objects,
Actions, and Events

A. How important is IDENTIFYING OBJECTS, ACTIONS, AND EVENTS to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of IDENTIFYING OBJECTS, ACTIONS, AND EVENTS is needed to
perform the occupation?
Test an automobile
transmission

1

2

Judge the acceptability
of food products

3

4

Determine the reaction
of a virus to a new drug

5

6

7
Highest Level

3.

Monitoring and reviewing information
from materials, events, or the
environment to detect or assess
problems.

Monitoring Processes,
Materials, or
Surroundings

A. How important is MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS
to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of MONITORING PROCESSES, MATERIALS, OR SURROUNDINGS is
needed to perform the occupation?
Check to see if
baking bread is done

1

2

Check the status of
a patient in critical
medical care

Test electrical circuits

3

4

5

6

7
Highest Level

4.

Inspecting Equipment,
Structures, or Materials

Inspecting equipment, structures, or
materials to identify the cause of errors or
other problems or defects.

A. How important is INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of INSPECTING EQUIPMENT, STRUCTURES, OR MATERIALS is needed
to perform the occupation?
Inspect equipment
in a chemical
processing plant

Check that doors to
building are locked

1

2

3

4

Inspect a nuclear
reactor

5

6

7
Highest Level

5.

Estimating sizes, distances, and
quantities; or determining time,
costs, resources, or materials
needed to perform a work activity.

Estimating the Quantifiable
Characteristics of Products,
Events, or Information

A. How important is ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of ESTIMATING THE QUANTIFIABLE CHARACTERISTICS OF
PRODUCTS, EVENTS, OR INFORMATION is needed to perform the occupation?
Estimate the size of
household furnishings
to be crated

1

2

Estimate the time required
to evacuate a city in the
event of a major disaster

3

4

Estimate the amount of
natural resources that lie
beneath the world’s oceans

5

6

7
Highest Level

6.

Judging the Qualities of
Objects, Services, or
People

Assessing the value, importance, or
quality of things or people.

A. How important is JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR
PEOPLE to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of JUDGING THE QUALITIES OF OBJECTS, SERVICES, OR PEOPLE is
needed to perform the occupation?
Determine whether
to remove a tree that
has been damaged

1

2

Establish the value of
a recently discovered
ancient art work

Determine the value of
property lost in a fire

3

4

5

6

7
Highest Level

7.

Evaluating Information to
Determine Compliance
with Standards

Using relevant information and individual
judgment to determine whether events or
processes comply with laws, regulations,
or standards.

A. How important is EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of EVALUATING INFORMATION TO DETERMINE COMPLIANCE
WITH STANDARDS is needed to perform the occupation?
Evaluate a complicated
insurance claim for
compliance with policy terms

Review forms
for completeness

1

2

3

4

Make a ruling in
court on a
complicated motion

5

6

7
Highest Level

8.

Processing Information

Compiling, coding, categorizing,
calculating, tabulating, auditing, or
verifying information or data.

A. How important is PROCESSING INFORMATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of PROCESSING INFORMATION is needed to perform the occupation?

1

2

Compile data
for a complex
scientific report

Calculate the
adjustments for
insurance claims

Tabulate the costs
of parcel deliveries

3

4

5

6

7
Highest Level

Identifying the underlying principles,
reasons, or facts of information by
breaking down information or data into
separate parts.

9. Analyzing Data or
Information

A. How important is ANALYZING DATA OR INFORMATION to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of ANALYZING DATA OR INFORMATION is needed to perform the
occupation?
Determine the
location of a
lost order

1

Analyze the cost of
medical care services
for all hospitals
in the country

Determine the
interest cost to finance
a new building

2

3

4

5

6

7
Highest Level

10. Making Decisions and
Solving Problems

Analyzing information and evaluating
results to choose the best solution and
solve problems.

A. How important is MAKING DECISIONS AND SOLVING PROBLEMS to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of MAKING DECISIONS AND SOLVING PROBLEMS is needed to perform
the occupation?
Determine the
meal selection
for a cafeteria

1

2

Select the location
for a major
department store

3

4

Make the final decision
about a company’s
5-year plan

5

6

7
Highest Level

Developing, designing, or creating new
applications, ideas, relationships,
systems, or products, including artistic
contributions.

11. Thinking Creatively

A. How important is THINKING CREATIVELY to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of THINKING CREATIVELY is needed to perform the occupation?
Change the
spacing on a
printed report

1

Adapt popular
music for a high
school band

2

3

Create new
computer software

4

5

6

7
Highest Level

Keeping up-to-date technically and
applying new knowledge to the job.

12. Updating and Using
Relevant Knowledge

A. How important is UPDATING AND USING RELEVANT KNOWLEDGE to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of UPDATING AND USING RELEVANT KNOWLEDGE is needed to
perform the occupation?

1

2

Learn information related
to a complex and rapidly
changing technology

Keep current on changes in
maintenance procedures for
repairing sports cars

Keep up with price
changes in a small
retail store

3

4

5

6

7
Highest Level

13. Developing Objectives
and Strategies

Establishing long-range objectives and
specifying the strategies and actions to
achieve them.

A. How important is DEVELOPING OBJECTIVES AND STRATEGIES to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of DEVELOPING OBJECTIVES AND STRATEGIES is needed to perform
the occupation?
Develop the plan to
complete the merger of
two organizations over
a 3-year period

Plan the holiday
schedule for an
airline workforce

1

2

3

4

Develop a 10-year
business plan for an
organization

5

6

7
Highest Level

Scheduling events, programs, and activities, as
well as the work of others.

14. Scheduling Work
and Activities

A. How important is SCHEDULING WORK AND ACTIVITIES to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of SCHEDULING WORK AND ACTIVITIES is needed to perform the
occupation?

1

2

Schedule a complex
conference program
with multiple, parallel
sessions

Prepare the work
schedule for
salesclerks in a large
retail store

Make appointments for
patients using a
predetermined schedule

3

4

5

6

7
Highest Level

Developing specific goals and plans to
prioritize, organize, and accomplish the
work.

15. Organizing, Planning,
and Prioritizing Work

A. How important is ORGANIZING, PLANNING, AND PRIORITIZING WORK to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of ORGANIZING, PLANNING, AND PRIORITIZING WORK is needed to
perform the occupation?

1

2

Prioritize and plan
multiple tasks several
months ahead

Plan and organize your
own activities that
often change

Organize a work
schedule that is repetitive
and easy to plan

3

4

5

6

7
Highest Level

16. Performing General
Physical Activities

Performing physical activities that require
considerable use of arms and legs and
moving the whole body, such as climbing,
lifting, balancing, walking, stooping, and
handling materials.

A. How important is PERFORMING GENERAL PHYSICAL ACTIVITIES to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of PERFORMING GENERAL PHYSICAL ACTIVITIES is needed to
perform the occupation?
Walk between
work stations in
a small office

1

Climb up and
down poles to
install electricity

Paint the outside
of a house

2

3

4

5

6

7
Highest Level

17. Handling and Moving
Objects

Using hands and arms in handling,
installing, positioning, and moving
materials, and manipulating things.

A. How important is HANDLING AND MOVING OBJECTS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of HANDLING AND MOVING OBJECTS is needed to perform the
occupation?
Change settings on
copy machines

1

2

Arrange books
in a library

3

4

Load boxes on
an assembly line

5

6

7
Highest Level

18. Controlling Machines
and Processes

Using either control mechanisms or direct
physical activity to operate machines or
processes (not including computers or
vehicles).

A. How important is CONTROLLING MACHINES AND PROCESSES to the performance
of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of CONTROLLING MACHINES AND PROCESSES is needed to perform the
occupation?
Operate a
cash register

1

2

Operate a
drilling rig

3

4

Operate a precision
milling machine

5

6

7
Highest Level

Using computers and computer systems
(including hardware and software) to program,
write software, set up functions, enter data, or
process information.

19. Working with
Computers

A. How important is WORKING WITH COMPUTERS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of WORKING WITH COMPUTERS is needed to perform the occupation?
Enter employee
information into a
computer database

1

2

Write software for
keeping track of parts
in inventory

3

4

Set up a new computer
system for a large
multinational company

5

6

7
Highest Level

20. Operating Vehicles,
Mechanized Devices, or
Equipment

Running, maneuvering, navigating, or
driving vehicles or mechanized
equipment, such as forklifts, passenger
vehicles, aircraft, or water craft.

A. How important is OPERATING VEHICLES, MECHANIZED DEVICES, OR
EQUIPMENT to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of OPERATING VEHICLES, MECHANIZED DEVICES, OR EQUIPMENT
is needed to perform the occupation?
Drive an 18-wheel
tractor-trailer

Drive a car

1

2

3

4

Hover a helicopter
in strong wind

5

6

7
Highest Level

21. Drafting, Laying Out, and
Specifying Technical
Devices, Parts, and
Equipment

Providing documentation, detailed
instructions, drawings, or specifications
to tell others about how devices, parts,
equipment, or structures are to be
fabricated, constructed, assembled,
modified, maintained, or used.

A. How important is DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of DRAFTING, LAYING OUT, AND SPECIFYING TECHNICAL
DEVICES, PARTS, AND EQUIPMENT is needed to perform the occupation?
Specify the
furnishings for a
new school

Specify the lighting
for a work area

1

2

3

4

Draw the electronic
circuitry for a high-speed
scientific computer

5

6

7
Highest Level

22. Repairing and
Maintaining Mechanical
Equipment

Servicing, repairing, adjusting, and
testing machines, devices, moving parts,
and equipment that operate primarily on
the basis of mechanical (not electronic)
principles.

A. How important is REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of REPAIRING AND MAINTAINING MECHANICAL EQUIPMENT is
needed to perform the occupation?
Make simple, external
adjustments to a door hinge
with ordinary hand tools

1

2

Adjust a
grandfather clock

3

4

Overhaul a
power plant turbine

5

6

7
Highest Level

23. Repairing and
Maintaining Electronic
Equipment

Servicing, repairing, calibrating,
regulating, fine-tuning, or testing
machines, devices, and equipment that
operate primarily on the basis of electrical
or electronic (not mechanical) principles.

A. How important is REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of REPAIRING AND MAINTAINING ELECTRONIC EQUIPMENT is
needed to perform the occupation?
Make repairs by
removing and replacing
circuit boards

Use knobs to adjust
a television picture

1

2

3

4

Use complex test
equipment to calibrate
electronic equipment

5

6

7
Highest Level

24. Documenting/Recording
Information

Entering, transcribing, recording, storing,
or maintaining information in written or
electronic/magnetic form.

A. How important is DOCUMENTING/RECORDING INFORMATION to the performance
of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of DOCUMENTING/RECORDING INFORMATION is needed to perform
the occupation?
Record the weights
of trucks that use
the highways

1

2

Maintain information about
the use of orbiting satellites
for private industry
communications

Document the results
of a crime scene
investigation

3

4

5

6

7
Highest Level

25. Interpreting the Meaning
of Information for Others

Translating or explaining what
information means and how it can be
used.

A. How important is INTERPRETING THE MEANING OF INFORMATION FOR
OTHERS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of INTERPRETING THE MEANING OF INFORMATION FOR OTHERS is
needed to perform the occupation?

1

Interpret a complex
experiment in physics
for general audiences

Interpret how
foreign tax laws
apply to U.S. exports

Interpret a blood
pressure reading

2

3

4

5

6

7
Highest Level

26. Communicating with
Supervisors, Peers, or
Subordinates

Providing information to supervisors,
coworkers, and subordinates by
telephone, in written form, e-mail, or in
person.

A. How important is COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of COMMUNICATING WITH SUPERVISORS, PEERS, OR
SUBORDINATES is needed to perform the occupation?
Report the results
of a sales meeting
to a supervisor

Write brief
notes to others

1

2

3

4

Create videotaped
presentation of a
company’s internal policies

5

6

7
Highest Level

Communicating with people outside the
organization, representing the organization
to customers, the public, government, and
other external sources. This information
can be exchanged in person, in writing, or
by telephone or e-mail.

27. Communicating with
People Outside the
Organization

A. How important is COMMUNICATING WITH PEOPLE OUTSIDE THE
ORGANIZATION to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of COMMUNICATING WITH PEOPLE OUTSIDE THE ORGANIZATION
is needed to perform the occupation?
Have little contact
with people outside
the organization

1

Make standard
presentations about
available services

2

3

Prepare or deliver
press releases

4

5

6

7
Highest Level

28. Establishing and
Maintaining Interpersonal
Relationships

Developing constructive and cooperative
working relationships with others and
maintaining them over time.

A. How important is ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of ESTABLISHING AND MAINTAINING INTERPERSONAL
RELATIONSHIPS is needed to perform the occupation?

1

Gain cooperation from
a culturally diverse group
of executives hostile
to your company

Maintain good working
relationships with almost
all coworkers and clients

Exchange
greetings with
a coworker

2

3

4

5

6

7
Highest Level

29. Assisting and Caring for
Others

Providing personal assistance, medical
attention, emotional support, or other
personal care to others such as
coworkers, customers, or patients.

A. How important is ASSISTING AND CARING FOR OTHERS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of ASSISTING AND CARING FOR OTHERS is needed to perform the
occupation?

1

2

Care for seriously
injured persons in an
emergency room

Assist a stranded
traveler in
finding lodging

Help a coworker
complete an assignment

3

4

5

6

7
Highest Level

30. Selling or Influencing
Others

Convincing others to buy
merchandise/goods or to otherwise
change their minds or actions.

A. How important is SELLING OR INFLUENCING OTHERS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of SELLING OR INFLUENCING OTHERS is needed to perform the
occupation?
Convince a
coworker to assist
with an assignment

1

Deliver standard arguments or
sales pitches to convince others
to buy popular products

2

3

4

5

Deliver major
sales campaign in
a new market

6

7
Highest Level

31. Resolving Conflicts and
Negotiating with Others

Handling complaints, settling disputes,
and resolving grievances and conflicts, or
otherwise negotiating with others.

A. How important is RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of RESOLVING CONFLICTS AND NEGOTIATING WITH OTHERS is
needed to perform the occupation?
Apologize to a customer
who complains about
waiting too long

1

2

Negotiate a major
labor-management
contract

Get two subordinates
to agree about
vacation schedules

3

4

5

6

7
Highest Level

32. Performing for or
Working Directly with the
Public

Performing for people or dealing directly
with the public. This includes serving
customers in restaurants and stores, and
receiving clients or guests.

A. How important is PERFORMING FOR OR WORKING DIRECTLY WITH THE
PUBLIC to the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of PERFORMING FOR OR WORKING DIRECTLY WITH THE PUBLIC is
needed to perform the occupation?
Tend a highway
toll booth

1

Sell shoes in a
popular shoe store

2

3

4

Perform a monologue
on national TV

5

6

7
Highest Level

33. Coordinating the Work
and Activities of Others

Getting members of a group to work
together to accomplish tasks.

A. How important is COORDINATING THE WORK AND ACTIVITIES OF OTHERS to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of COORDINATING THE WORK AND ACTIVITIES OF OTHERS is
needed to perform the occupation?
Organize the cleanup
crew after a major
sporting event

Exchange information
during a shift change

1

2

3

4

Act as general contractor
for building a large
industrial complex

5

6

7
Highest Level

34. Developing and Building
Teams

Encouraging and building mutual trust,
respect, and cooperation among team
members.

A. How important is DEVELOPING AND BUILDING TEAMS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of DEVELOPING AND BUILDING TEAMS is needed to perform the
occupation?
Encourage two
coworkers to stick with
a tough assignment

1

Lead an assembly
team in an
automobile plant

2

3

4

Lead a large team to
design and build
a new aircraft

5

6

7
Highest Level

35. Training and Teaching
Others

Identifying the educational needs of
others, developing formal educational or
training programs or classes, and
teaching or instructing others.

A. How important is TRAINING AND TEACHING OTHERS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of TRAINING AND TEACHING OTHERS is needed to perform the
occupation?
Give coworkers brief
instructions on a simple
procedural change

1

2

Teach a social sciences
course to high school
students

3

4

Develop and conduct
training programs for a
medical school

5

6

7
Highest Level

36. Guiding, Directing, and
Motivating Subordinates

Providing guidance and direction to
subordinates, including setting
performance standards and monitoring
performance.

A. How important is GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES to
the performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of GUIDING, DIRECTING, AND MOTIVATING SUBORDINATES is
needed to perform the occupation?
Supervise a small number
of subordinates in a
well-paid industry

Work occasionally as a
backup supervisor

1

2

3

4

Manage a severely
downsized unit

5

6

7
Highest Level

Identifying the developmental needs of
others and coaching, mentoring, or
otherwise helping others to improve their
knowledge or skills.

37. Coaching and
Developing Others

A. How important is COACHING AND DEVELOPING OTHERS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of COACHING AND DEVELOPING OTHERS is needed to perform the
occupation?
Show a coworker
how to operate a
piece of equipment

1

2

Provide on-the-job
training for
clerical workers

3

Coach a college
athletic team

4

5

6

7
Highest Level

38. Providing Consultation
and Advice to Others

Providing guidance and expert advice to
management or other groups on
technical, systems-, or process-related
topics.

A. How important is PROVIDING CONSULTATION AND ADVICE TO OTHERS to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of PROVIDING CONSULTATION AND ADVICE TO OTHERS is needed
to perform the occupation?
Recommend a new software
package to increase
operational efficiency

Work in a position
that requires little
advising of others

1

2

3

4

Provide ideas for
changing an organization
to increase profitability

5

6

7
Highest Level

39. Performing
Administrative Activities

Performing day-to-day administrative
tasks such as maintaining information
files and processing paperwork.

A. How important is PERFORMING ADMINISTRATIVE ACTIVITIES to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of PERFORMING ADMINISTRATIVE ACTIVITIES is needed to perform
the occupation?
Complete routine
paperwork on
standard forms

1

2

Complete tax forms
required of selfemployed people

3

4

Serve as the benefits director
for a large computer
sales organization

5

6

7
Highest Level

40. Staffing Organizational
Units

Recruiting, interviewing, selecting, hiring,
and promoting employees in an
organization.

A. How important is STAFFING ORGANIZATIONAL UNITS to the performance of the
occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of STAFFING ORGANIZATIONAL UNITS is needed to perform the
occupation?
Work in a
position that has
minimal staffing
requirements

1

Interview candidates
for a sales position
and make hiring
recommendations

2

3

4

Direct a large recruiting
and employment program
for a large international
manufacturing organization

5

6

7
Highest Level

41. Monitoring and
Controlling Resources

Monitoring and controlling resources and
overseeing the spending of money.

A. How important is MONITORING AND CONTROLLING RESOURCES to the
performance of the occupation?
Not
Important*

Somewhat
Important

Important

Very
Important

Extremely
Important

1

2

3

4

5

* If you marked Not Important, skip LEVEL below and go on to the next activity.

B. What level of MONITORING AND CONTROLLING RESOURCES is needed to
perform the occupation?
Work as a housekeeper
responsible for keeping
track of linens

1

2

Work as a chef
responsible for ordering
food for the menu

3

4

Serve as a financial
executive in charge of a
large company’s budget

5

6

7
Highest Level

Form D
OMB#1205-0421
Expires: 12/31/2008
Ver.: 9/05

Some Important Questions
About The Work Context
Of The Occupation



Please return your completed questionnaire in the enclosed envelope to:
Research Triangle Institute, P.O. Box 12194, Research Triangle Park, NC 27709-2194
Sponsored by: The U.S. Department of Labor and the National O*NET Consortium

Persons are not required to respond to this collection of information unless it displays
a currently valid OMB control number. Respondents' obligation to reply to these
reporting requirements is voluntary. Public reporting burden for this collection of
information is estimated to average 30 minutes per response, including the time for
reviewing instructions, and completing and reviewing the collection of information.
Send comments regarding this burden estimate or any other aspect of this collection
of information, including suggestions for reducing this burden to the U.S. Department
of Labor, Office of Workforce Investment, Attn: O*NET Project, Frances Perkins
Building, Mail Stop S4231, 200 Constitution Ave., NW, Washington, DC 20210 (OMB
Control Number 1205-0421).

Return to: Research Triangle Institute, PO Box 12194
Research Triangle Park, North Carolina, 27709-2194

Instructions for Work Context Questionnaire
Instructions
In this questionnaire you will be asked about working conditions. These questions
are about the work setting and its possible hazards, the pace of work, and dealings
with other people while on the job. As an occupational expert, first consider the
different working conditions experienced by workers in the occupation. Then, with
this information in mind, please answer each question as if you were performing
work that is typical of the occupation.
Read each question carefully and look closely at answer choices after each
question. Put an X through the number for the answer that best describes what
workers experience in the occupation.
For example:
How many hours do workers work in a typical week in the occupation?
Less than 40 hours

40 hours

More than 40 hours

1

2

3

Mark your answer by putting an X through the number that represents your answer.
Do not mark on the line between the numbers.

1.

2.

3.

4.

How often does the occupation require face-to-face discussions with individuals
and within teams?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

How frequently does the occupation require public speaking (one speaker with an
audience)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

How frequently does the occupation require telephone conversation?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

How frequently does the occupation require electronic mail?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

5.

6.

7.

How frequently does the occupation require written letters and memos?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

How much contact with others (by telephone, face-to-face, or otherwise) is
required to perform the occupation?
No contact
with others

Occasional contact
with others

Contact with others
about half the time

Contact with others
most of the time

Constant contact
with others

1

2

3

4

5

How important are interactions that require workers to work with or contribute
to a work group or team to perform the occupation?

Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

8.

In the occupation, how important are interactions that require workers to deal
with external customers (as in retail sales) or the public in general (as in police
work)?

Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

9.

In the occupation, how important are interactions that require workers to
coordinate or lead others in accomplishing work activities (not as a supervisor or
team leader)?

Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

10. In the occupation, how responsible are workers for the health and safety of other
workers?
No
responsibility

Limited
responsibility

Moderate
responsibility

High
responsibility

Very high
responsibility

1

2

3

4

5

11. In the occupation, how responsible are workers for work outcomes and results of
other workers?
No
responsibility

Limited
responsibility

Moderate
responsibility

High
responsibility

Very high
responsibility

1

2

3

4

5

12. How often are conflict situations a part of the occupation?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

13. How often is dealing with unpleasant, angry, or discourteous people a part of the
occupation?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

14. How often is dealing with violent or physically aggressive people a part of the
occupation?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

15. How often does the occupation require workers to work indoors in an
environmentally controlled environment (like a warehouse with air
conditioning)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

16. How often does the occupation require workers to work in an environment that is
not environmentally controlled (like a warehouse without air conditioning)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

17. How often does the occupation require workers to work outdoors, exposed to all
weather conditions?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

18. How often does the occupation require workers to work outdoors, under cover
(like in an open shed)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

19. How often does the occupation require workers to work in an open vehicle or
operating equipment (like a tractor)?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

20. How often does the occupation require workers to work in a closed vehicle or
operate enclosed equipment (like a car)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

21. How physically close to other people are workers when they perform the
occupation?
I don’t work near
other people
(beyond 100 ft.)

1

I work with others
but not closely
(e.g., private office)

Slightly close
(e.g., shared office)

Moderately close
(at arm’s length)

Very close
(near touching)

2

3

4

5

22. In the occupation, how often are workers exposed to sounds and noise levels that
are distracting and uncomfortable?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

23. In the occupation, how often are workers exposed to very hot (above 90° F) or
very cold (under 32° F) temperatures?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

24. In the occupation, how often are workers exposed to extremely bright or
inadequate lighting conditions?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

25. In the occupation, how often are workers exposed to contaminants (such as
pollutants, gases, dust, or odors)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

26. In the occupation, how often are workers exposed to cramped work space that
requires getting into awkward positions?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

27. In the occupation, how often are workers exposed to whole body vibration (like
operating a jackhammer or earth moving equipment)?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

28. How often does the occupation require that workers be exposed to radiation?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

29. How often does the occupation require that workers be exposed to diseases or
infection? This can happen with workers in patient care, some laboratory work,
sanitation control, etc.
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

30. How often does the occupation require that workers be exposed to high places?
This can happen for workers who work on poles, scaffolding, catwalks, or ladders
longer than 8 feet in length.
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

31. How often does the occupation require that workers be exposed to hazardous
conditions? This can happen when working with high voltage electricity, flammable
material, explosives, or chemicals. Do not include working with hazardous
equipment.
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

32. How often does the occupation require that workers be exposed to hazardous
equipment? This includes working with saws, close to machinery with exposed
moving parts, or working near vehicular traffic (but not including driving a vehicle).
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

33. How often does the occupation require that workers be exposed to minor burns,
cuts, bites, or stings?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

34. How much time in the occupation do workers spend sitting?
Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

35. How much time in the occupation do workers spend standing?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

36. How much time in the occupation do workers spend climbing ladders, scaffolds,
poles, etc.?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

37. How much time in the occupation do workers spend walking or running?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

38. How much time in the occupation do workers spend kneeling, crouching,
stooping, or crawling?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

39. How much time in the occupation do workers spend keeping or regaining their
balance?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

40. How much time in the occupation do workers spend using their hands to handle,
control, or feel objects, tools, or controls?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

41. How much time in the occupation do workers spend bending or twisting their
body?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

42. How much time in the occupation do workers spend making repetitive motions?

Never

Less than half
the time

About half
the time

More than half
the time

Continually or
almost continually

1

2

3

4

5

43. In the occupation, how often do workers wear common protective or safety
equipment such as safety shoes, glasses, gloves, hearing protection, hard hats, or
life jackets?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

44. In the occupation, how often do workers wear specialized protective or safety
equipment, such as breathing apparatus, safety harness, full protection suits, or
radiation protection?

Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

45. In the occupation, how serious a mistake can workers make (one they can’t easily
correct)?
Not serious
at all

Fairly
serious

Serious

Very
serious

Extremely
serious

1

2

3

4

5

46. In the occupation, what results do workers’ decisions usually have on other
people or the image or reputation or financial resources of their employers?
No
results

Minor
results

Moderate
results

Important
results

Very important
results

1

2

3

4

5

47. In the occupation, how often do workers’ decisions affect other people or the
image or reputation or financial resources of their employers?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

48. In the occupation, how much freedom do workers have to make decisions without
supervision?
No
freedom

Very little
freedom

Limited
freedom

Some
freedom

A lot of
freedom

1

2

3

4

5

49. How automated is work in the occupation?
Not at all
automated

Slightly
automated

Moderately
automated

Highly
automated

Completely
automated

1

2

3

4

5

50. How important to the occupation is being very exact or highly accurate?
Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

51. How important to the occupation are continuous, repetitious physical activities
(like key entry) or mental activities (like checking entries in a ledger)?
Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

52. In the occupation, how much freedom do workers have to determine the tasks,
priorities, or goals of their work?
No
freedom

Very little
freedom

Limited
freedom

Some
freedom

A lot of
freedom

1

2

3

4

5

53. How competitive is the occupation?
Not at all
competitive

Slightly
competitive

Moderately
competitive

Highly
competitive

Extremely
competitive

1

2

3

4

5

54. How often does the occupation require workers to meet strict deadlines?
Never

Once a year or more
but not every month

Once a month or more
but not every week

Once a week or more
but not every day

Every day

1

2

3

4

5

55. How important to the occupation is keeping a pace set by machinery or
equipment?
Not important
at all

Fairly
important

Important

Very important

Extremely
important

1

2

3

4

5

56. How regular is the work schedule in the occupation?
Regular
(established routine,
set schedule)

Irregular
(changes with weather conditions,
production demands, or contract duration)

Seasonal
(only during certain
times of the year)

1

2

3

57. How many hours do workers work in a typical week in the occupation?
Less than 40 hours

40 hours

More than 40 hours

1

2

3

Occupation Expert Method Task Questionnaire
The occupation description and tasks in the Occupation Expert (OE) Task questionnaire
will vary for each OE occupation. The following sample OE Background Questionnaire
is for the occupation of Political Scientists.

OMB#1205-0421
Expires: 12/31/2008
Ver.: 9/05

Username:
Password:
O=122748 S=39 B=1849
Political Scientists
Questionnaire ID:

*0000398G*

Some Important Questions
About The Tasks Of The
Occupation



Please return your completed questionnaire in the enclosed envelope to:
Research Triangle Institute, P.O. Box 12194, Research Triangle Park, NC 27709-2194
Sponsored by: The U.S. Department of Labor and the National O*NET Consortium

Persons are not required to respond to this collection of information unless it
displays a currently valid OMB control number. Respondents' obligation to reply to
these reporting requirements is voluntary. Public reporting burden for this
collection of information is estimated to average 30 minutes per response,
including the time for reviewing instructions, and completing and reviewing the
collection of information. Send comments regarding this burden estimate or any
other aspect of this collection of information, including suggestions for reducing this
burden to the U.S. Department of Labor, Office of Workforce Investment, Attn:
O*NET Project, Frances Perkins Building, Mail Stop S4231, 200 Constitution Ave.,
NW, Washington, DC 20210 (OMB Control Number 1205-0421).

Return to: Research Triangle Institute, PO Box 12194
Research Triangle Park, North Carolina, 27709-2194

Occupation Expert Method Background Questionnaires
The occupation and association names in the question stem and response categories in the
Occupation Expert (OE) Background Questionnaire vary for each OE occupation. The
following sample OE Background Questionnaire is for the occupation of Environmental
Compliance Inspectors.

OMB#1205·0421
Expires: 12/31/2008
Ver.: 9/05

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Background Questionnaire


Please return your completed questionnai~ in the enclosed envelope to:
Research Triangle Institute, P.O. Box 12194, Res,arch Triangle Park,
Sponsored by: The U.S. Department of Labor and the Natiohafb~NET Consortium

Ne

277~

Persons are not required to respond to this collection of information unless it
displays a currently valid OMB control number. Respondents' obligation to reply to
these reporting requirements is voluntary. Public reporting burden for this
collection of information is estimated to average 30 minutes per response,
including the time for reviewing instructions, and completing and reviewing the
collection of information. Send comments regarding this burden estimate or any
otheraspect of this collection of information, including suggestions for reducing this
burden to the U.S. Department of Labor, Office o~Workforce Investment, Attn:
O*NET Project, Frances Perkins Building, Mai! Stop 54231,200 Constitution Ave.,
NW, Washington, DC 20210 (OMB Control Number 1205~0421).

Retum to:	 Research Triangle Institute, PO Box 12194
Research Triangle Park, North Carolina, 27709-2194

Background Information
Occupation Expert for: Environmental Compliance Inspector
The goal of this project is to get accurate, up-to-date information on the occupation of
environmental compliance inspector from a diverse and representative set of experts
in the field. Your answers to these questions will help us achieve this goal. Therefore, it
is very important that you give accurate answers to these questions. Thank you for your
assistance.
Please read each question carefully and mark your answer by putting an X in the box
beside your answer or by writing an answer on the line provided. Please answer the
following questions for the occupation of environmental compliance inspector.
1.

What is the title of your most recent job in this occupation? (Please print)
________________________________________________________________

2.

In your most recent job in this occupation, were you employed part-time or
full-time? (Mark one box)
Part-time
Full-time

3.

In your most recent job in this occupation, were you employed by
(Mark one box)
Government
Private for-profit company
Non-profit organization, including tax-exempt and charitable organizations
Academic institution
Self-employed
Other (Please print) _______________________________________

4.

How much combined experience do you have performing work in this
occupation, supervising workers in this occupation, and/or conducting
training or teaching educational courses related to performing the work in
this occupation? (Mark one box)
Ten years or more
At least 5 years, but less than 10 years
At least 3 years, but less than 5 years
At least 1 year, but less than 3 years
Less than 1 year
Never worked in this occupation in any capacity.

5.

How much experience do you have performing work in this occupation?
(Mark one box)
Ten years or more
At least 5 years, but less than 10 years
At least 3 years, but less than 5 years
At least 1 year, but less than 3 years
Less than 1 year
Never performed work in the occupation

6.

When were you last employed in this occupation? (Mark one box)
Currently employed in this occupation
Within the last 6 months
At least 6 months ago, but less than 1 year
One year or more ago
Never employed in this occupation

7.

How much experience do you have supervising workers in this occupation?
(Mark one box)
Ten years or more
At least 5 years, but less than 10 years
At least 3 years, but less than 5 years
At least 1 year, but less than 3 years
Less than 1 year
Never supervised workers in this occupation

8.

When were you last a supervisor of workers in this occupation?
(Mark one box)
Currently a supervisor of workers in this occupation
Within the last 6 months
At least 6 months ago, but less than 1 year
One year or more ago
Never supervised workers in this occupation

9.

How much experience do you have conducting training or teaching
educational courses related to performing this occupation? (Mark one box)
Ten years or more
At least 5 years, but less than 10 years
At least 3 years, but less than 5 years
At least 1 year, but less than 3 years
Less than 1 year
Never served as a trainer/teacher for workers in this occupation

10. When were you last conducting training or teaching educational courses
related to performing this occupation? (Mark one box)
Currently employed as a trainer/teacher of workers in this occupation
Within the last six months
At least 6 months ago, but less than 1 year
One year or more ago
Never served as a trainer/teacher of workers in this occupation
11. Are you male or female? (Mark one box)
Male
Female
12. In what year were you born?

1 9 __ __

13. Are you Hispanic or Latino? (Mark one box)
Yes
No
14. What is your race? (Mark one or more boxes)
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White

15. Do you have any of the following long-lasting conditions?
a.

Blindness, deafness, or a severe vision or hearing
impairment?

b.

A condition that essentially limits one or more basic
physical activities such as walking, climbing stairs,
reaching, lifting, or carrying?

Yes

No

16. Because of a physical, mental, or emotional condition lasting 6 months or
more, do you have any difficulty doing any of the following activities?
Yes
a.

Learning, remembering, or concentrating?

b.

Dressing, bathing, or getting around inside the home?

c.

Going outside the home alone to shop or visit a
doctor’s office?

d.

Working at a job or business?

No

17. Indicate the highest level of education that you have completed
(Mark one box)
Less than a High School Diploma
High School Diploma (or GED or High School Equivalence Certificate)
Post-Secondary Certificate – awarded for training completed after high
school (for example, in Personnel Services, Engineering-related
Technologies, Vocational Home Economics, Construction Trades,
Mechanics and Repairers, Precision Production Trades)
Some College Courses
Associate’s Degree (or other 2-year degree)
Bachelor’s Degree
Post-Baccalaureate Certificate – awarded for completion of an
organized program of study; designed for people who have completed a
Baccalaureate degree but do not meet the requirements of academic
degrees carrying the title of Master
Master’s Degree
Post-Master’s Certificate – awarded for completion of an organized
program of study; designed for people who have completed a Master’s
degree but do not meet the requirements of academic degrees at the
doctoral level
First Professional Degree – awarded for completion of a program that
• requires at least 2 years of college work before entrance into the
program
• includes a total of at least 6 academic years of work to complete, and
• provides all remaining academic requirements to begin practice in a
profession
Doctoral Degree
Post-Doctoral Training

Your Association Memberships
Finally, we would like to know about the professional associations to which you belong.
1.

Are you currently a member of one or more professional associations?
(Please respond for each association listed; if none are listed below, please
skip to Question 2.)
Environmental Protection Agency

Yes

No

International Network for Environmental

Yes

No

Compliance and Enforcement
2.

Please print the names of any other job-related associations to which you
belong:
a.

_____________________________________________________________

b.

_____________________________________________________________

c.

_____________________________________________________________


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