Survey

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Evaluation of User Satisfaction with NAL Internet Sites

Survey

OMB: 0518-0040

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According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to a collection of information unless it displays a valid OMB number. The valid OMB control number for this information collection is 0518-0040. The time required to complete this information is estimated at 5 minutes per response due to the averaging of check boxes and text fields.


1: Please rate the ease of reading this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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2: Please rate the clarity of site organization.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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3: Please rate the degree to which the number of steps it took to get where you want is acceptable.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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4: Please rate the ability to find information you want on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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5: Please rate the ease of navigation on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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6: Please rate the usefulness of search results on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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7: Please rate the organization of search results on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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8: Please rate how the search feature helps you to narrow the results to find the information you want.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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9: Please rate the consistency of speed on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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10: Please rate the reliability of site performance on this site.

1=Poor

      

      

      

      

      

      

      

      

10=Excellent

      

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