Biennial Review of Defense Agencies and DOD Field Activities

Biennial Review of Defense Agencies and DOD Field Activities

DBTA_PSS

Biennial Review of Defense Agencies and DOD Field Activities

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2007 - 2008 Biennial Review
of Defense Agencies and DoD Field Activities

ID: BTA00418574
You have been nominated to help us with the Biennial Review of Defense Agencies and DoD Field Activities. With your
help, we'll be able to determine how well the products and services provided by agencies and field activities meet the
needs of the organizations they serve. Each agency and activity has organized their mission into one or more business
lines. You have been nominated as a person knowledgeable about the following business line:
Agency/Activity: Defense Business Transformation Agency
Business Line: Provide Support and Services
This business line includes these products and services:
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Business Enterprise Architecture (BEA)
Enterprise Transition Plan (ETP)
Business Transformation Guidance (BTG)
Business Mission Area Federation Strategy and Roadmap
Architecture Compliance and Reporting Tool (ACART) with On-Line Help and User Guide
Enterprise Resource Planning (ERP) Advisory Services
Business Capability Lifecycle (BCL) Online Tutorial
Business Enterprise Architecture (BEA) Compliance Guidance
Business Enterprise Architecture (BEA) Development Methodology
Business Enterprise Architecture (BEA) Online Tutorial
Business Enterprise Architecture (BEA) Summary and Online FAQs
Component Business Capability Lifecycle (CBCL)
Defense Agencies Initiative (DAI)
Defense Cash Accountability System (DCAS)
Defense Departmental Reporting System (DDRS)
Defense Integrated Military Human Resources System (DIMHRS)
Defense Travel System (DTS)
Enterprise Integration (EI) Toolkit
Enterprise Resource Planning (ERP) Systems Online Tutorial
Enterprise Risk Assessment Methodology (ERAM)
Enterprise Transition Plan (ETP) Online Tutorial
Global Exchange (GEX)
Inter-Agency Revitalization and Stabilization Seminar
Inter-Agency Economic Roundtables
Investment Certification and Annual Review Process User Guidance
Investment Review Board Concept of Operations
Past Performance Information Retrieval System (PPIRS)
Standard Financial Information Structure (SFIS)
Standard Financial Information Structure (SFIS) Tutorial
Warfighter Support
Wide Area Workflow (WAWF)
Warfighter Business Requirements Identification and Coordination

Please continue...

{DD-DA and M(BI)2025}

BTA00418574
Background Questions:
Choose one of the following that best describes your organization's relationship with the Defense Business
Transformation Agency for this business line.
Traditional
They produce and deliver the product or service with minimal input from us.
Support
We give them our requirements, then they produce and deliver the product or service to us.
Partner
We work together jointly in defining, producing and delivering the product or service.
Oversight
We provide guidance or direction to this organization about the products or services.

Choose one of the following that best describes your organization's relationship with the Defense Business
Transformation Agency for this business line.
Command
One or more organizations under my control use products or services from this business line.
Coordinator
I coordinate my organization's use of products or services in this business line with the Defense Business
Transformation Agency.
Program Manager
I manage missions or functions that use this product or service.
Resource Manager
I manage the support of mission functions that use this product or service.
Direct Customer
I work with a mission or mission support function that uses this product or service.
Oversight
I provide guidance or direction to the agency or activity, or I review their performance.
None
I have no relationship with my organization’s use of this product or service.

BTA00418574
Tell us about your organization and this business line.
1A. How important are the associated products and services to your organization?
Essential
Very important
Important
Somewhat important
Not important
No opinion

1B. How strong is your organization's continuing need for the products or services in this business line?
Strong continuing need
Moderate continuing need
Slight continuing need
No continuing need
No opinion

Tell us about your organization and this business line.
Yes
1C. Does your organization pay for the products or services received from this business
line?
1D. Does your organization influence the level of funding for this business line?
1E. Are these products or services available from another source?
1F. If these products or services are available elsewhere, is this agency/activity your
supplier of choice?
1G. Are these products or services something that your organization could do better itself?
1H. Are you aware of performance standards this agency or activity has for this business
line?
1I. If yes, have the performance standards been met?

No

I don't
Know

BTA00418574
How satisfied are you with how Defense Business Transformation Agency responds to your organization in
providing the products or services in this business line?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

2A. Considers our issues
2B. Resolves our issues
2C. Understands our priorities
2D. Follows our priorities
2E. Knows our requirements
2F. Meets our requirements
How satisfied are you with how Defense Business Transformation Agency coordinates with your organization?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

3A. Opportunities for oversight
3B. Opportunities for feedback
3C. Input on budgets and resource allocation
3D. Support from customer service representative
3E. Support from dedicated liaison
3F. Holding joint exercises
3G. Having joint boards or panels
3H. Other method
Specify other

How satisfied are you with the overall quality of the products and services in this business line?
Very
Satisfied
4A. Effectiveness (meets requirements)
4B. Quality (is free of defects)
4C. Efficiency (is easy to use)
4D. Cost effectiveness (good value)
4E. Timely (available when needed)

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

BTA00418574
How satisfied are you with these specific products and services in the business line?
Note - please rate only those products and services
you are familiar with.
5.1 Business Enterprise Architecture (BEA)
5.2 Enterprise Transition Plan (ETP)
5.3 Business Transformation Guidance (BTG)
5.4 Business Mission Area Federation Strategy and
Roadmap
5.5 Architecture Compliance and Reporting Tool
(ACART) with On-Line Help and User Guide
5.6 Enterprise Resource Planning (ERP) Advisory
Services
5.7 Business Capability Lifecycle (BCL) Online
Tutorial
5.8 Business Enterprise Architecture (BEA)
Compliance Guidance
5.9 Business Enterprise Architecture (BEA)
Development Methodology
5.10 Business Enterprise Architecture (BEA) Online
Tutorial
5.11 Business Enterprise Architecture (BEA)
Summary and Online FAQs
5.12 Component Business Capability Lifecycle
(CBCL)
5.13 Defense Agencies Initiative (DAI)
5.14 Defense Cash Accountability System (DCAS)
5.15 Defense Departmental Reporting System
(DDRS)
5.16 Defense Integrated Military Human Resources
System (DIMHRS)
5.17 Defense Travel System (DTS)
5.18 Enterprise Integration (EI) Toolkit
5.19 Enterprise Resource Planning (ERP) Systems
Online Tutorial
5.20 Enterprise Risk Assessment Methodology
(ERAM)
5.21 Enterprise Transition Plan (ETP) Online
Tutorial
5.22 Global Exchange (GEX)
5.23 Inter-Agency Revitalization and Stabilization
Seminar
5.24 Inter-Agency Economic Roundtables
5.25 Investment Certification and Annual Review
Process User Guidance
5.26 Investment Review Board Concept of
Operations
5.27 Past Performance Information Retrieval System
(PPIRS)
5.28 Standard Financial Information Structure (SFIS)
5.29 Standard Financial Information Structure (SFIS)
Tutorial
5.30 Warfighter Support
5.31 Wide Area Workflow (WAWF)
5.32 Warfighter Business Requirements Identification
and Coordination

Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Cannot
Dissatisfied Judge

6A Your primary line of work is related to:
a) Enterprise Architecture
b) Investment Management
c) Acquisition or Program Management
d) CIO
e) Functional Requirements
f) Other (please fill in the below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6B Which Business Transformation Agency (BTA) products or services are used by your organization? (Mark all
that apply)
a) Business Enterprise Architecture
b) Enterprise Transition Plan
c) Investment Review Board
d) Enterprise Risk Assessment Methodology (ERAM)
e) Business Capability Lifecycle (BCL)
f) Inter-Agency support
g) Enterprise Resource Planning (ERP) support
h) None
i) Other (please fill in below)
Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6C How familiar are you with the Enterprise Risk Assessment Methodology (ERAM)?
a) Very Familiar; I am currently implementing it
b) Familiar with the Concepts
c) Somewhat Familiar
c) Not Familiar

6D How familiar are you with Business Capability Lifecycle (BCL)?
a) Very Familiar; I am currently implementing it
b) Familiar with the Concepts
c) Somewhat Familiar
d) Not Familiar

6E Rank in order of importance what data or information is most important to you?

Very
Important
a)

Formal Policy

Important

Somewhat
Important

Not
Important

b)

Guidance and Procedures

c)

Business System Information

d)

Performance Metrics

e)

New Business Management
Concepts

f)

Performance Measures

g)

Other (please fill in the blank
below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6F Currently, what are your primary sources for information necessary to do your job? (Mark all that apply)
a) Web Site or Portal
b) Personal Communications
c) Meetings
d) Information Technology System
e) Other (please fill in the blank below)
Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6G What are your preferred methods for receiving information?

Mark all that
apply
a)

Current Method

b)

Access to Multiple Data Sources via a Single Sign-on (e.g. Defense Knowledge Online
(DKO))

c)

An On-line Collaboration Site

d)

A Business Transformation E-newsletter

e)

An Expanded Business Information Technology System Repository

f)

E-learning

g)

Other (please fill in below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6H How interested is your organization in reducing acquisition documentation?
a) Very Interested
b) Somewhat Interested
c) Not Interested
d) Do Not Know
e) Other (please fill in the blank below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6I How capable is your organization currently in delivering business capabilities in 18 months or less?
a) Very capable
b) Somewhat capable
c) Not capable
d) Don't know
e) Other - please fill in below

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6J

If you participated in a BTA Warfighter Support facilitated roundtable or seminar did you find it:
a) Very Beneficial
b) Somewhat Beneficial
c) Not Beneficial
d) Not Applicable
e) Other (please fill in below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6K How helpful has the BTA been in developing and implementing business capability in your organization?
a) Very helpful
b) Somewhat helpful
c) Not helpful
d) Not applicable
e) Other (please fill in below)

Other:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6L What resources do you currently use for technical acquisition guidance?
_______________________________________________________________________________

_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6M Does your agency need further defined acquisition guidance for business systems, and if yes in what areas of
the acquisition lifecycle?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6N What support were you expecting from the BTA for requirements development?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6O What gaps exist in your organization that prevent requirements development?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

6P How can the BTA help to synchronize lines of business across business operations during peacetime and
during contingency operations?
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

BTA00418574
Please give us your comments
Please elaborate if you said your organization could provide these products and services for itself
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Please elaborate on your organization's ability to provide these products and services for all of DoD
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Please elaborate if you can on any "very dissatisfied" answers
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Specific suggestions you have for improving particular products or services
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Related products or services that you would like to have provided
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Other comments
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

BTA00418574
Sharing your results (please select one):
You may share my comments directly with no editing.
My comments contain no identifying information - they do not need to be edited.
Please edit any identifying information out of my comments before sharing it with Defense Business Transformation
Agency

If you are not the person who this survey was addressed to, please tell us who you are. We will save your name and contact
information but the orginal name will not change.
Full name:
Email:
Phone:
You may reply using the method that is most convenient for you.
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Mail it in the enclosed envelope (Send to Westat, 1650 Research Boulevard, Rockville, MD 20850)
Visit the Biennial Review web site: https://biennialreview.osd.mil

Enter your Access code: 064C-C42B-09C4 to complete the survey online.
Questions? Call us toll free: 1-888-663-9084


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