Biennial Review of Defense Agencies and DOD Field Activities

2007 - 2008 Biennial Review
of Defense Agencies and DoD Field Activities

ID: DTIC00409151
You have been nominated to help us with the Biennial Review of Defense Agencies and DoD Field Activities. With your
help, we'll be able to determine how well the products and services provided by agencies and field activities meet the
needs of the organizations they serve. Each agency and activity has organized their mission into one or more business
lines. You have been nominated as a person knowledgeable about the following business line:
Agency/Activity: Defense Technical Information Center
Business Line: Defense Scientific and Technical Information Enterprise
This business line includes these products and services:
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Research and Engineering Portal: Consolidated access and distributed search capabilities to Research and Engineering
(R&E) databases
Databases: Technical Reports (TR); Research Summaries (RS); Independent Research & Development (IR&D);
Research and Development Descriptive Summaries (RDDS); DoD Technology Transfer Information System
(DTTIS); Total Electronic Migration Systems (TEMS) (IAC documents)
Information Search Interfaces and Products: DoDTechipedia, DTIC Online, MultiSearch, Defense Technology
Search; DoD Wide Search; Scientific and Technical Information Network (STINET); Open Archives Initiative
(OAI); Technical Reports on DVD (TR DVD)
Current Awareness Products: DTIC Review; TRAIL; Technical Reports Scheduled Search; IR&D Scheduled Search;
Research Summaries Scheduled Search
Customer Assistance: Knowledge Services, including document identification and dissemination, information
retrieval and compilation, document ordering, search strategy assistance, and referral service; exercise support at the
Combatant Command level (on-site and reach-back cell); virtual reference (Ask a Librarian); phone, email; Regional
Offices
Training: Search S&T and R&E Information Sources, including DTIC Online, STINET, TEMS, and the R&E Portal;
Scientific and Technical Information (STINFO) management, including document distribution and marking
Specialized Programs: Information Analysis Program (IAC); Support for Small Business Innovation Research
(SBIR)/Small Business Technology Transfer (STTR)
Current Research and Development Initiatives: Distance Learning; Intranet Portal; Open Archives Initiative (OAI)
Research Tools (Available through DTIC Online): Air University Library Index to Military Periodicals (AULIMP) ;
Staff College Automated Military Periodicals Index (SCAMPI), DTIC Handle Service; DTIC Thesaurus; Militarily
Critical Technologies List (MCTL); British Library and Canadian S&T information resources
Publications: Cataloging, Abstracting, and Indexing Guidelines; Guidance on Submitting Documents to DTIC;
Subject Category Guide
Registration: Providing access to controlled and classified resources for eligible users; Form 55 processing

Please continue...

{DD-DA and M(BI)2025}

DTIC00409151
Background Questions:
Choose one of the following that best describes your organization's relationship with the Defense Technical
Information Center for this business line.
Traditional
They produce and deliver the product or service with minimal input from us.
Support
We give them our requirements, then they produce and deliver the product or service to us.
Partner
We work together jointly in defining, producing and delivering the product or service.
Oversight
We provide guidance or direction to this organization about the products or services.

Choose one of the following that best describes your organization's relationship with the Defense Technical
Information Center for this business line.
Command
One or more organizations under my control use products or services from this business line.
Coordinator
I coordinate my organization's use of products or services in this business line with the Defense Technical
Information Center.
Program Manager
I manage missions or functions that use this product or service.
Resource Manager
I manage the support of mission functions that use this product or service.
Direct Customer
I work with a mission or mission support function that uses this product or service.
Oversight
I provide guidance or direction to the agency or activity, or I review their performance.
None
I have no relationship with my organization’s use of this product or service.

DTIC00409151
Tell us about your organization and this business line.
1A. How important are the associated products and services to your organization?
Essential
Very important
Important
Somewhat important
Not important
No opinion

1B. How strong is your organization's continuing need for the products or services in this business line?
Strong continuing need
Moderate continuing need
Slight continuing need
No continuing need
No opinion

Tell us about your organization and this business line.
Yes
1C. Does your organization pay for the products or services received from this business
line?
1D. Does your organization influence the level of funding for this business line?
1E. Are these products or services available from another source?
1F. If these products or services are available elsewhere, is this agency/activity your
supplier of choice?
1G. Are these products or services something that your organization could do better itself?
1H. Are you aware of performance standards this agency or activity has for this business
line?
1I. If yes, have the performance standards been met?

No

I don't
Know

DTIC00409151
How satisfied are you with how Defense Technical Information Center responds to your organization in providing
the products or services in this business line?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

2A. Considers our issues
2B. Resolves our issues
2C. Understands our priorities
2D. Follows our priorities
2E. Knows our requirements
2F. Meets our requirements
How satisfied are you with how Defense Technical Information Center coordinates with your organization?
Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

3A. Opportunities for oversight
3B. Opportunities for feedback
3C. Input on budgets and resource allocation
3D. Support from customer service representative
3E. Support from dedicated liaison
3F. Holding joint exercises
3G. Having joint boards or panels
3H. Other method
Specify other

How satisfied are you with the overall quality of the products and services in this business line?
Very
Satisfied
4A. Effectiveness (meets requirements)
4B. Quality (is free of defects)
4C. Efficiency (is easy to use)
4D. Cost effectiveness (good value)
4E. Timely (available when needed)

Satisfied

Neutral Dissatisfied

Very
Dissatisfied

Does
Not
Apply

DTIC00409151
How satisfied are you with these specific products and services in the business line?
Note - please rate only those products and services
you are familiar with.
5.1 Research and Engineering Portal: Consolidated
access and distributed search capabilities to
Research and Engineering (R&E) databases
5.2 Databases: Technical Reports (TR); Research
Summaries (RS); Independent Research &
Development (IR&D); Research and
Development Descriptive Summaries (RDDS);
DoD Technology Transfer Information System
(DTTIS); Total Electronic Migration Systems
(TEMS) (IAC documents)
5.3 Information Search Interfaces and Products:
DoDTechipedia, DTIC Online, MultiSearch,
Defense Technology Search; DoD Wide Search;
Scientific and Technical Information Network
(STINET); Open Archives Initiative (OAI);
Technical Reports on DVD (TR DVD)
5.4 Current Awareness Products: DTIC Review;
TRAIL; Technical Reports Scheduled Search;
IR&D Scheduled Search; Research Summaries
Scheduled Search
5.5 Customer Assistance: Knowledge Services,
including document identification and
dissemination, information retrieval and
compilation, document ordering, search strategy
assistance, and referral service; exercise support
at the Combatant Command level (on-site and
reach-back cell); virtual reference (Ask a
Librarian); phone, email; Regional Offices
5.6 Training: Search S&T and R&E Information
Sources, including DTIC Online, STINET,
TEMS, and the R&E Portal; Scientific and
Technical Information (STINFO) management,
including document distribution and marking
5.7 Specialized Programs: Information Analysis
Program (IAC); Support for Small Business
Innovation Research (SBIR)/Small Business
Technology Transfer (STTR)
5.8 Current Research and Development Initiatives:
Distance Learning; Intranet Portal; Open
Archives Initiative (OAI)
5.9 Research Tools (Available through DTIC
Online): Air University Library Index to Military
Periodicals (AULIMP) ; Staff College
Automated Military Periodicals Index
(SCAMPI), DTIC Handle Service; DTIC
Thesaurus; Militarily Critical Technologies List
(MCTL); British Library and Canadian S&T
information resources
5.10 Publications: Cataloging, Abstracting, and
Indexing Guidelines; Guidance on Submitting
Documents to DTIC; Subject Category Guide
5.11 Registration: Providing access to controlled and
classified resources for eligible users; Form 55
processing

Very
Satisfied

Satisfied

Neutral Dissatisfied

Very
Cannot
Dissatisfied Judge

DTIC00409151
Please give us your comments
Please elaborate if you said your organization could provide these products and services for itself
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Please elaborate on your organization's ability to provide these products and services for all of DoD
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Please elaborate if you can on any "very dissatisfied" answers
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Specific suggestions you have for improving particular products or services
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Related products or services that you would like to have provided
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Other comments
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DTIC00409151
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Center

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Full name:
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You may reply using the method that is most convenient for you.
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