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pdf2007 - 2008 Biennial Review
of Defense Agencies and DoD Field Activities
ID: NGA00408812
You have been nominated to help us with the Biennial Review of Defense Agencies and DoD Field Activities. With your
help, we'll be able to determine how well the products and services provided by agencies and field activities meet the
needs of the organizations they serve. Each agency and activity has organized their mission into one or more business
lines. You have been nominated as a person knowledgeable about the following business line:
Agency/Activity: National Geospatial-Intelligence Agency
Business Line: Provide Timely, Relevant and Accurate Geospatial-Intelligence in Support of National Security
This business line includes these products and services:
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Geospatial-Intelligence products: Imagery, imagery intelligence, maps, geospatial information (digital products, data,
etc.), imagery intelligence products (cables, briefing boards, research papers, etc.)
Development and Operation of the National System for Geospatial-Intelligence: Development of tasking, processing,
exploitation, and dissemination and production systems; operations and maintenance of NGA provided systems such
as RMS, NES, IESS, IEC, NIL, CIL, IPL and software tools
National Geospatial-Intelligence Agency (NGA) training: NGA College, resident training and mobile training teams
Information Services: NGA web pages and gateway services, Remote Replication System, NGA Libraries
Customer Outreach Services: NGA support teams, exercises, demonstrations, liaisons, technical representatives
Future development of Geospatial-Intelligence information services
Functional Management for Geospatial-Intelligence: Serves as the functional manager for Geospatial-Intelligence
across the intelligence and DoD communities to include requirements management, programs, assessment
management, integration activities, policy and standards
Advancing GEOINT Capabilities: Programs, systems, teams and working groups associated with advancing
GEOINT capabilities, e.g., Data Center Migration Program, Exploitation Service Program, GeoSpatial Service
Program, GeoScout and the Acquisition Coordination Team
Please continue...
{DD-DA and M(BI)2025}
NGA00408812
Background Questions:
Choose one of the following that best describes your organization's relationship with the National GeospatialIntelligence Agency for this business line.
Traditional
They produce and deliver the product or service with minimal input from us.
Support
We give them our requirements, then they produce and deliver the product or service to us.
Partner
We work together jointly in defining, producing and delivering the product or service.
Oversight
We provide guidance or direction to this organization about the products or services.
Choose one of the following that best describes your organization's relationship with the National GeospatialIntelligence Agency for this business line.
Command
One or more organizations under my control use products or services from this business line.
Coordinator
I coordinate my organization's use of products or services in this business line with the National GeospatialIntelligence Agency.
Program Manager
I manage missions or functions that use this product or service.
Resource Manager
I manage the support of mission functions that use this product or service.
Direct Customer
I work with a mission or mission support function that uses this product or service.
Oversight
I provide guidance or direction to the agency or activity, or I review their performance.
None
I have no relationship with my organization’s use of this product or service.
NGA00408812
Tell us about your organization and this business line.
1A. How important are the associated products and services to your organization?
Essential
Very important
Important
Somewhat important
Not important
No opinion
1B. How strong is your organization's continuing need for the products or services in this business line?
Strong continuing need
Moderate continuing need
Slight continuing need
No continuing need
No opinion
Tell us about your organization and this business line.
Yes
1C. Does your organization pay for the products or services received from this business
line?
1D. Does your organization influence the level of funding for this business line?
1E. Are these products or services available from another source?
1F. If these products or services are available elsewhere, is this agency/activity your
supplier of choice?
1G. Are these products or services something that your organization could do better itself?
1H. Are you aware of performance standards this agency or activity has for this business
line?
1I. If yes, have the performance standards been met?
No
I don't
Know
NGA00408812
How satisfied are you with how National Geospatial-Intelligence Agency responds to your organization in
providing the products or services in this business line?
Very
Satisfied
Satisfied
Neutral Dissatisfied
Very
Dissatisfied
Does
Not
Apply
2A. Considers our issues
2B. Resolves our issues
2C. Understands our priorities
2D. Follows our priorities
2E. Knows our requirements
2F. Meets our requirements
How satisfied are you with how National Geospatial-Intelligence Agency coordinates with your organization?
Very
Satisfied
Satisfied
Neutral Dissatisfied
Very
Dissatisfied
Does
Not
Apply
3A. Opportunities for oversight
3B. Opportunities for feedback
3C. Input on budgets and resource allocation
3D. Support from customer service representative
3E. Support from dedicated liaison
3F. Holding joint exercises
3G. Having joint boards or panels
3H. Other method
Specify other
How satisfied are you with the overall quality of the products and services in this business line?
Very
Satisfied
4A. Effectiveness (meets requirements)
4B. Quality (is free of defects)
4C. Efficiency (is easy to use)
4D. Cost effectiveness (good value)
4E. Timely (available when needed)
Satisfied
Neutral Dissatisfied
Very
Dissatisfied
Does
Not
Apply
NGA00408812
How satisfied are you with these specific products and services in the business line?
Note - please rate only those products and services
you are familiar with.
5.1 Geospatial-Intelligence products: Imagery,
imagery intelligence, maps, geospatial
information (digital products, data, etc.), imagery
intelligence products (cables, briefing boards,
research papers, etc.)
5.2 Development and Operation of the National
System for Geospatial-Intelligence: Development
of tasking, processing, exploitation, and
dissemination and production systems;
operations and maintenance of NGA provided
systems such as RMS, NES, IESS, IEC, NIL,
CIL, IPL and software tools
5.3 National Geospatial-Intelligence Agency (NGA)
training: NGA College, resident training and
mobile training teams
5.4 Information Services: NGA web pages and
gateway services, Remote Replication System,
NGA Libraries
5.5 Customer Outreach Services: NGA support
teams, exercises, demonstrations, liaisons,
technical representatives
5.6 Future development of Geospatial-Intelligence
information services
5.7 Functional Management for GeospatialIntelligence: Serves as the functional manager for
Geospatial-Intelligence across the intelligence
and DoD communities to include requirements
management, programs, assessment
management, integration activities, policy and
standards
5.8 Advancing GEOINT Capabilities: Programs,
systems, teams and working groups associated
with advancing GEOINT capabilities, e.g., Data
Center Migration Program, Exploitation Service
Program, GeoSpatial Service Program, GeoScout
and the Acquisition Coordination Team
Very
Satisfied
Satisfied
Neutral Dissatisfied
Very
Cannot
Dissatisfied Judge
Thinking generally of your dealing with Geospatial Intelligence products over the past two years, how would you rate the
overall products for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6a. Credibility (providing information that is credible
and accurate)
6b. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your dealing with NGA Information services over the past two years, how would you rate the overall
services for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6c. Credibility (providing information that is credible
and accurate)
6d. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your association with NGA's Future Development of Geospatial Intelligence information services over
the past two years, how would you rate the overall association for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6e. Credibility (incorporating concepts that are
credible and accurate)
6f. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your dealing with NGA training over the past two years, how would you rate the overall training
service for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6g. Available formats (on-site training, NGA training
facilities)
6h. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your dealing with the Development and Operation of the National System for Geospatial Intelligence
over the past two years, how would you rate the overall service for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6i. Credibility (providing information that is credible
and accurate)
6j. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your dealing with NGA's Functional Management for Geospatial Intelligence over the past two years,
how would you rate the overall service for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6k. Credibility (providing information that is credible
and accurate)
6l. Value (making a "value-added" contribution to
your organization)
________________________________________________________________________________________________________________________
Thinking generally of your dealing with NGA's Customer Outreach Services over the past two years, how would you rate the
overall service for:
Very
Good
Good Average Poor
Very
Poor
Don't
Know
6m. Credibility (providing information and advice that is
credible and accurate)
6n. Value (making a "value-added" contribution to your
organization)
________________________________________________________________________________________________________________________
Please indicate your level of agreement with the following:
Strongly Agree Neutral Disagree Strongly
Agree
Disagree
6o. NGA is exercising a leadership role with respect to
overall management of the Development and
Operation of the National System for Geospatial
Intelligence (e.g., O&M Support and Imagery
Architecture)
________________________________________________________________________________________________________________________
6p. Overall, how satisfied are you with NGA products and services?
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
NGA00408812
Please give us your comments
Please elaborate if you said your organization could provide these products and services for itself
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Please elaborate on your organization's ability to provide these products and services for all of DoD
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Please elaborate if you can on any "very dissatisfied" answers
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Specific suggestions you have for improving particular products or services
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Related products or services that you would like to have provided
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Other comments
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NGA00408812
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Visit the Biennial Review web site: https://biennialreview.osd.mil
Enter your Access code: D222-6CE7-3D2B to complete the survey online.
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| File Type | application/pdf |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |