Discussion Guide for Staff from Service Delivery Partners

Discussion Guide for Staff from Service Delivery Partners

• Tell me about your organization.

• History, founding principles, leadership characteristics, type of agency (social service, government, religious org), part of a larger organization, kinds of services and goals

• Organizational target population, restrictions/eligibility requirements

• Physical information – location in community, type of building, level or access/visibility

• Community reputation – well known, new, steeped in Hispanic community

• Tell me about the services your organization provides for the healthy marriage program

• Services provided

• Determination of roles and responsibilities with HMI program

• Number of staff involved

• Tell me how you got involved with the healthy marriage program.

• Previous experience with healthy marriage services

• Previous experience with the lead agency

• How you were approached by the lead agency

• Why you chose to participate – what problems you see healthy marriage addressing and what this programming will do for your organization and your clients

• Tell me about your involvement in the healthy marriage program.

• What your roles and responsibilities are, how the relationship is formalized (MOU?), payment plan and conditions, how oversight and support are provided by lead agency

• Various components of service delivery (marketing, recruitment, enrollment, screening, classroom teaching, mentoring, auxiliary services) Note: please switch to the program director/facilitator/other staff guides for more in-depth probing of each activity

• Other activities (staff training, curriculum adaptation, evaluation activities)

• Tell me what you think a “successful” healthy marriage program looks like.

• Success for your organization, the program and the program staff

• Success for various service delivery aspects (grant writing, program creation, recruitment, retention, classroom, other services, evaluation, program refinement, sustainability)

• Success for the federal HMI

• Anything else you’d like to tell me or think I should know

Wave 2 Questions

• Tell me what’s changed since our last conversation.

• Community changes, agency/organization changes, program changes, staffing changes, grant/federal rule changes, changes that specifically affect Hispanics

• Successes and failures of the program so far

• To what extent has the program unfolded the way you envisioned, what changed, which changes were good, which were bad