F13614-C_Sup Stmnt1

F13614-C_Sup Stmnt1.doc

Intake/Interview & Quality Review Sheet

OMB: 1545-1964

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SUPPORTING STATEMENT

(Form 13614-C)



  1. CIRCUMSTANCES NECESSITATING COLLECTION OF INFORMATION


In the 2004 Filing Season, TIGTA audited several VITA sites and concluded that “…VITA volunteers did not always correctly prepare tax returns…” (Audit 2004-40-154). In the 2005 Filing Season, TIGTA conducted Audit 200540002 (August 9, 2005), which was a follow up to determine SPEC’s progress in addressing challenges detailed in the 2004 audit.


TIGTA stated “Central to the SPEC function’s strategy for ensuring the accuracy of tax returns completed by volunteers is its Integrated Return Preparation Process Model (IRPPM). This model outlines a step-by-step method for preparing accurate returns at VITA sites. The model’s premise is that to complete accurate tax returns, volunteer preparers must ask certain questions about the taxpayers and, if relevant, their families. The model reinforces the importance of completing [an Interview and Intake Sheet] (Form 13614)…”


In 2008, based on a recommendation by Lean Six Sigma, the quality review sheet was added and the name of the Form was changed to Form 13614-C (Intake/Interview and Quality Review Sheet. The intake and interview portion remains the same process.


The SPEC function developed the Form 13614-C that contains a standardized list of required intake questions to guide volunteers in asking taxpayers basic questions about themselves.”


If used correctly, the intake sheet is an effective tool for ensuring critical taxpayer information is obtained and applied during the interview process.”


Although volunteer tax return preparers receive quality training and tools, Form 13614-C ensures they consistently collect personal information from each taxpayer to assure the returns are prepared accurately, avoiding erroneous returns. This form is critical to continued improvements in the accuracy of volunteer-prepared returns for taxpayers having low to moderate incomes.


The use of Form 13614-C is also outlined in the following impending updated portions of IRM 22.30.1, Stakeholder Partnerships, Education and Communication:


  • 22.30.1.4.1.2, Preparing Returns with the Taxpayer Present. This states that the questions on Form 13614-C must be asked, at a minimum, to ensure all mandatory questions are asked.


  • 22.30.1.4.5.1.1, Syllabus and Curriculum. This section describes SPEC’s training approach that blends intake questions and an interview to probe the taxpayer so their return can be accurately completed.


  • 22.30.1.4.10.4, Quality Site Requirements. This section describes the Quality Site Requirements which include the requirement that an approved intake and interview sheet is used for every return. Also required is a 100% review of all returns with a correctly completed Quality Review check sheet.


  • 22.30.1.4.10.4.3, Intake and Interview Process Procedures. This section states that “Form 13614-C assists the volunteer return preparer by ensuring they ask the right questions. All volunteer return preparers supporting VITA and TCE must us an intake and interview process on each return.


  • 22.30.1.4.10.4.7, Quality Review Procedures. This section states that all sites must use a quality review process, which includes a 100% review of all returns. This process must include correctly using an approved quality review check sheet for every return.



  1. USE OF DATA


The completed form is used by screeners, preparers, or others involved in the return preparation process to more accurately complete tax returns of taxpayers having low to moderate incomes. These persons need assistance having their returns prepared so they can fully comply with the law. If authorized by the taxpayer, the form can also be used to assist the taxpayer after their appointment.

  1. USE OF IMPROVED INFORMATION TECHNOLOGY TO REDUCE BURDEN


This form is completed by the taxpayer requesting tax return preparation assistance at temporary Volunteer Return Preparation Sites nationwide. There are currently no plans to make this form electronic due to where and how it is used.

  1. EFFORTS TO IDENTIFY DUPLICATION


We have attempted to eliminate duplication within the agency wherever possible.


  1. METHODS TO MINIMIZE BURDEN ON SMALL BUSINESSES OR OTHER SMALL ENTITIES


Not applicable.



6. CONSEQUENCES OF LESS FREQUENT COLLECTION ON FEDERAL PROGRAMS OR POLICY ACTIVITIES


Not applicable.


  1. SPECIAL CIRCUMSTANCES REQUIRING DATA COLLECTION TO BE INCONSISTENT WITH GUIDELINES IN 5 CFR 1320.5(d)(2)


Not applicable.


  1. CONSULTATION WITH INDIVIDUALS OUTSIDE OF THE AGENCY ON AVAILABILITY OF DATA, FREQUENCY OF COLLECTION, CLARITY OF INSTRUCTIONS AND FORMS, AND DATA ELEMENTS


Periodic meetings are held between IRS personnel and representatives of the American Bar Association, the National Society of Public Accountants, the American Institute of Certified Public Accountants (AICPA), and other professional groups to discuss tax law and tax forms. During these meetings, there is an opportunity for those attending to make comments regarding Form 13614-C.


In response to the Federal Register notice dated October 24, 2005 (FR 70, 61507); we received no comments during the comment period regarding Form 13614.


NOTE: The AICPA, in partnership with the IRS, has developed a training video on Interviewing Skills. The video was tailored to follow the Form 13614, using it as a springboard for effective interviewing of taxpayers by volunteers. With the goal of collecting all the data necessary to prepare an accurate return, the AICPA recognized the practitioner industry standard of using an Intake/Interview document and supported the use of the Form 13614.





  1. EXPLANATION OF DECISION TO PROVIDE ANY PAYMENT OR GIFT TO RESPONDENTS


Not applicable.


  1. ASSURANCE OF CONFIDENTIALITY OF RESPONSES


Generally, tax returns and tax return information are confidential as required by 26 USC 6103.


  1. JUSTIFICATION OF SENSITIVE QUESTIONS


Not applicable.


  1. ESTIMATED BURDEN OF INFORMATION COLLECTION


List the number of responses, time per response, and total burden for each form included in the submission.


The burden estimate is as follows:


Number of Time per Total

Responses Response Hours

Form 13614-C 2,700,000 12 min 540,000

Estimate of the annualized cost to respondents for the hour burdens shown are not available at this time, however they are completing this form as part of the process to have their tax returns prepared at no charge.


  1. ESTIMATED TOTAL ANNUAL COST BURDEN TO RESPONDENTS


As suggested by OMB, our Federal Register notice dated October 24, 2005 (FR 70, 61507), requested public comments on estimates of burden hours, i.e., estimates of capital or start-up costs and costs of operation, maintenance, and purchase of service to provide information. However, we did not receive any response from taxpayers on this subject. As a result, estimates of the cost burdens are not available at this time.


  1. ESTIMATED ANNUALIZED COST TO THE FEDERAL GOVERNMENT

After consultation with various functions within the Service, we have determined that the cost of developing, printing, processing, distribution and overhead for Form 13614 is $42,253.



  1. REASONS FOR CHANGE IN BURDEN


Previous Form 13614 was replaced by Form 13614-C, resulting in an increase of burden hours to 540,000. Also, the number of responses increased by 1,643,951 making the total responses 2,700,000. All of these changes were based on the updates of IRM 22.30.1.


  1. PLANS FOR TABULATION, STATISTICAL ANALYSIS AND PUBLICATION


Not applicable.


  1. REASONS WHY DISPLAYING THE OMB EXPIRATION DATE IS INAPPROPRIATE


See attachment.


  1. EXCEPTIONS TO THE CERTIFICATION STATEMENT ON OMB FORM 83-I


Not applicable.



Note: The following paragraph applies to all of the collections of information in this submission:


An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless the collection of information displays a valid OMB control number. Books or records relating to a collection of information must be retained as long as their contents may become material in the administration of any internal revenue law. Generally, tax returns and tax return information are confidential, as required by 26 U.S.C. 6103.



EMERGENCY JUSTIFICATION:


Due to miscommunication, originator requested original Form 13614 to be obsolete and wanted to replace with Form 13614-C. The latter portion was not formally conveyed and OMB# was deleted. This new Form 13614-C (Intake/Interview and Quality Review Sheet)is an effective tool for ensuring critical taxpayer information is obtained and applied during the interview and completion of the tax return process.


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AuthorJ11FB
Last Modified By5pqgb
File Modified2009-05-12
File Created2009-05-08

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