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Service Annual Survey

OMB: 0607-0422

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Supporting Statement A

U.S. Department of Commerce

U.S. Census Bureau

Service Annual Survey

OMB Control Number 0607-0422




  1. Justification


  1. Necessity of the Information Collection


The U.S. Census Bureau requests an extension with revision of the current OMB approval of the Service Annual Survey (SAS). Today, over 50 percent of all economic activity is accounted for by services that are narrowly defined to exclude retail and wholesale trade. The U.S. Census Bureau currently measures the total output of most of these service industries annually in its Service Annual Survey. This survey currently covers all or some of: Transportation and Warehousing; Information; Finance and Insurance; Real Estate and Rental and Leasing; Professional, Scientific, and Technical Services; Administration and Support and Waste Management and Remediation Services; Health Care and Social Assistance; Arts, Entertainment, and Recreation; and Other Services. The survey will expand to cover two new sectors, Utilities and Educational Services, and all industries within the sectors mentioned above (see “19. NAICS Codes Affected” for a list of all the SAS expanded sectors).


Data from the SAS are essential to a better understanding and higher quality estimates of economic growth, real output, prices, and productivity for our nation’s economy. A broad spectrum of government and private stakeholders use these data in analyzing business and economic sectors; developing statistics on services; forecasting economic growth; and compiling data on productivity, prices and gross domestic product (GDP). In addition, trade and professional organizations use these data to analyze industry trends, benchmark their own statistical programs and develop forecasts. Private businesses use these data to measure market share, analyze business potential and plan investments. Comprehensive, comparative annual data on the services sector are not available from any other source.


Annually, the SAS collects total revenue, total expenses, and general expense detail items. Some sectors also collect revenue detail items that are specific to a particular industry. The availability of these data greatly improve the quality of the intermediate-inputs and value-added estimates in BEA’s annual input-output and GDP by industry accounts.


The Census Bureau will conduct this survey under the authority of an Act of Congress, Title 13, United States Code, Sections 182, 224 and 225.



  1. Needs and Uses


The data produced in the SAS are critical to the accurate measurement of total economic activity.


The Bureau of Economic Analysis (BEA), the primary Federal user, uses the information to develop the national income and product accounts, compile benchmark and annual input-output tables, and compute GDP by industry.


The Bureau of Labor Statistics (BLS) uses these data as inputs to its Producer Price Indexes and in developing productivity measurements.


The Centers for Medicare and Medicaid Services (CMS) use the data for program planning and development of the National Health Expenditure Accounts.


The Federal Communications Commission (FCC) uses these data to assess the impact of regulatory policies.


International agencies use the data to compare total domestic output to changing international activity.


Private industry also uses these data as a tool for marketing analysis.


The following is a summary of the data items that we request and the need for this information. See Attachment 1 for a matrix of form content and a representative selection of survey forms. Note that all forms may include technical language. This terminology is already used on the Economic Census and other program questionnaires, or has been pretested during consultations with businesses in the industry (see “8. Consultations Outside the Agency” below).


  1. Total Revenue and Detailed Revenue by Source - Needed for BEA’s input-output tables. Data also are used by BLS for disaggregating weighted price indexes. Better weighting has led to more accurate and reliable indexes for these industries. Due to increasing complexities of business operation, disaggregation of these items also is useful in developing productivity measures for these industries.


  1. Total Expenses and Detailed Expenses by Type - Total and detailed expenses are collected from all businesses. These items provide a more complete and accurate measure of economic activity for the non-profit component of these industries. In the national income and product accounts and inter-industry accounts produced by BEA, taxable and tax-exempt establishments are treated differently. Tax-exempt establishments are required to complete the interest expense survey question. The annual industry accounts produced by BEA will use annual expense data to improve measurement of value added.


  1. Percentage of Revenue by Class of Customer - Used by the BEA in estimating Personal Consumption Expenditures.


In 2006, in order to reduce the number of SAS forms, the SAS combined generic forms at the sector level. These changes decreased the number of SAS forms from 272 to 77 unique forms. With the addition of the expanded industries the total number of forms will be 81 in 2010.


Information quality is an integral part of the pre-dissemination review of information released by the Census Bureau (fully described in the Census Bureau’s Information Quality Guidelines). Information quality is also integral to information collections conducted by the Census Bureau, and is incorporated into the clearance process required by the Paperwork Reduction Act.


  1. Use of Information Technology


The following are the E-Government services that we will provide for the SAS:


A print on-demand system referred to as Docuprint will be used to prepare all questionnaires. The benefit of this system is its ability to print a specific document or set of related documents (when requested) and overlay variable data, bar code, and address label in predetermined locations throughout the documents, all in one pass through the printer. This process reduces the time and cost of preparing mailout packages, while improving the look and quality of the products being produced. This allows each form to be individually tailored to a particular industry or a particular business and include industry-specific instructions to clarify reporting criteria.


In 2009, the SAS began collecting data through online reporting using the Census Bureau's Census Taker system. Census Taker is a software system that provides a highly secure and user friendly means of collecting survey and census information. It is primarily accessible through the Internet via a Web browser. The software can also run in stand-alone mode on a lap-top computer. It is accessed by:


1. A user name and password issued by the Census Bureau, and

2. A browser with 128 bit encryption.


Approximately 38 percent of respondents reply through Census Taker.


The Census Bureau is cooperating with individual companies who prefer to report electronically using facsimile technology. A laser printer facsimile machine connected to an “800" telephone line gives respondents the capability to FAX data to our collection facility in Jeffersonsville, Indiana. Responding via FAX expedites our receipt of questionnaires although businesses also may respond by mail. Approximately 19 percent of respondents reply through FAX.


An automated system for check-in of returned forms and a move toward return of delinquent cases by FAX during telephone follow-up allow for more timely identification of completed questionnaires.


Questionnaires are made available to view and download from the Internet.


The SAS program has also provided answers to frequently asked questions on the Internet. This site is referenced in the cover letter sent out with the questionnaire.


  1. Efforts to Identify Duplication


Consultations were held with representatives of the Federal Government and industry organizations regarding the availability and need of statistical information for the service industries and to ensure that there is no duplication.


5. Minimizing Burden


The stratified random sample design used for the SAS is a design that uses the least number of sampling units required to produce national level estimates with the desired level of reliability, thus minimizing respondent burden. The SAS sample is generally re-selected every five years, at which time most small- and medium- sized firms are replaced in the sample by new respondents.


The Census Bureau works with individual companies to set up a customized reporting arrangement tailored to the company’s needs. However, because the SAS requires that respondents provide only limited information in a consolidated report, a mail survey offers the best method for collecting the data while keeping the response burden to a minimum.


An automated paperless processing system is used for mailed-back report forms

for timely identification of returned cases, thus minimizing unnecessary follow-

up contacts with respondents. We provide respondents with a toll-free number to call if they have questions or need assistance in completing their report.


Firms canvassed are not required to maintain additional records for the survey,

nor do we expect participants to incur extra expenses to develop data not readily

available. To emphasize this point, a statement is included in the cover letter

and reporting instructions to each respondent that estimates are acceptable where book figures are unavailable.


Data are collected from all of the largest firms and from a sample of small- and

medium-sized businesses using a stratified random sampling procedure with the probability of selection inversely proportionate to firm size. The minimum sampling rate for a given stratum is approximately 1 in 500.


We will make use of administrative data for nonrespondents, and for non-employer firms (those without paid employees) in lieu of mailing questionnaires to them.


Current- and previous-year data are requested only for the first year of the new

sample (to provide a link point with the existing data series). In subsequent years, only current year data are requested.


  1. Consequences of Less Frequent Collection


Data are collected on an annual basis. If the frequency were reduced, policy makers and others would be increasingly misinformed and misdirected about changes in the economy related to rates and sources of growth in output, prices, productivity and trade. Specifically, BEA would lack accurate, timely measurements of these changing industries for use in its national income and product accounts; the DOT would have insufficient information for policy development and program management; BLS Producer Price Indices and productivity measures would be compromised; and CMS would not have data for the development of the National Health Expenditure Accounts. In addition, the ability of other government and private data users to identify industry trends would be impaired.


In support of the SAS, BEA has written,


"The services industries are the most dynamic portions of the U.S. economy and thus require timely, comprehensive and consistent data to accurately measure our economy. Many of the services industries flows measured by BEA for national accounts statistics (such as Gross Domestic Product) have been estimated in the past using a broad range of private and public source data that differ significantly in coverage, concept, level of detail, classification and timing. The Service Annual Survey will provide the timely, comprehensive and consistent data needed to improve BEA’s measures of national account statistics."


  1. Special Circumstances


The data collection will be conducted in a manner consistent with OMB guidelines. There are no special circumstances.


  1. Consultations Outside the Agency


Ruth Bramblett of the Bureau of Economic Analysis has been our primary source of consultations concerning the implementation of the recommendations by all Federal agencies.


The Census Bureau has periodic contacts with other Federal agencies regarding the overall survey content and coverage. They include:


Aaron Catlin, CMS

Jim Lande, FCC

Chris Kask, BLS


The Census Bureau worked closely with trade associations of the various industries during questionnaire development. Correspondence about the survey forms was done through written and oral communications. The associations commented on the survey content and provided information on the terminology used in the industries they represent.


Between July and August 2007, approximately 50 exploratory interviews were conducted to gain feedback about data inconsistencies and minor upcoming form changes, and inform the respondents about the more detailed expense list in Census years. This research was conducted under the generic clearance for questionnaire pretesting research (OMB number 0607-0725). Interviews were conducted with a variety of individuals including chief financial officers, accountants, tax managers, and vice-presidents in the businesses affected by the proposed questionnaire changes. The questionnaires were tested in five geographical areas: New York, NY; Chicago, IL; Denver, CO; Boston, MA; and Washington DC.


Further, we published a pre-submission notice in the Federal Register on April 14, 2009 (vol. 74, pg. 17147), inviting public comment on our plans to submit this request. Comments were received during the 60-day comment period from BEA and BLS in support of the SAS, especially, because of the collection of data from the industry expansion.


  1. Paying Respondents


We do not pay respondents or provide them gifts for participation in the SAS.


  1. Assurance of Confidentiality


Data collected in this survey are confidential under the authority of an Act of Congress, Title 13, United States Code, Section 9, which states that only persons sworn to uphold the confidentiality of Census Bureau information may see the report forms and may use them only for statistical purposes. Respondents are advised of this, and informed that this survey is mandatory on the questionnaires and in the letters that accompany the initial and follow-up mailings (see Attachment 2 for 2009 copies of the initial and delinquent letters that respondents will receive).


  1. Justification for Sensitive Questions


The requested data concern only routine business information and are not of a sensitive nature.


  1. Estimate of Hour Burden


We will canvass approximately 78,242 reporting units (representing a universe of about 4 million establishments) with a total response burden of 271,284 hours in the 2010 survey year, as shown in Attachment 3. Burden hours for each form were estimated based on information obtained from respondents during annual company visits in 2007 and estimates based on prior year burden hours.


The respondents’ cost in time to complete the 2010 Service Annual Survey will be $7,750,584 based on the median hourly salary of $28.57 for accountants and auditors. (Occupational Employment Statistics-Bureau of Labor Statistics “ Occupational Employment and Wages, May 2008”).


13. Estimate of Cost Burden


We do not expect respondents to incur any costs other than that of their time to respond. The information requested is of the type and scope normally carried in company records and no special hardware or accounting software or system is necessary to provide answers to this information collection. Therefore, respondents are not expected to incur any capital and start-up costs or system maintenance costs in responding. Further, purchasing of outside accounting or information collection services, if performed by the respondent, is part of usual and customary business practices and not specifically required for this information collection.


14. Cost to Federal Government


The annual cost to the government for conducting the SAS will be $12 million, all borne by the Census Bureau. This estimate includes planning and development; data collection and processing; and operational costs such as overhead, equipment, printing, and support staff.


15. Reason for Change in Burden


The increase in burden from the 2009 survey year to the 2010 survey year is attributable to increased sample size due to the industry expansion.

16. Project Schedule


The following is an outline of the planned schedule for the 2009 survey year:


Operation Date

Initial Mailout January 2010

First mail follow-up April 2010

Second mail follow-up May 2010

Telephone follow-up May 2010

Third mail follow-up/certified letter August 2010

Edit, tabulation and review March - November 2010

Publication January 2011


17. Expiration Date


We will continue to display the expiration date on the information collection instruments.


18. Exceptions to the Certification


There are no exceptions to the certification.


19. NAICS Codes Affected


The SAS will collect information from the following NAICS sectors:


*22 Utilities

*48/49 Transportation and Warehousing (all)

484 Truck Transportation

492 Couriers and Messengers

493 Warehousing and Storage

51 Information

*52 Finance and Insurance (all)

523 Securities, Commodity Contracts, and other Financial Investments and Related Activities

*53 Real Estate and Rental and Leasing (all)

532 Rental and Leasing Services

54 Professional, Scientific and Technical Services

56 Administrative and Support and Waste Management and Remediation Services

*61 Educational Services

62 Health Care and Social Assistance

71 Arts, Entertainment and Recreation

81 Other Services (except Public Administration)


Attachment 4a-4k outlines the industries that we cover.


* Begin collection in January of 2010 (for the year of 2009). Industries without asterisks, including those that are indented are currently being collected.

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