Drop down menus in EN Help desk survey

EN Help Desk 09 08 Drop Down Lists.doc

Voluntary Customer Service Satisfaction Surveys (Renewal)

Drop down menus in EN Help desk survey

OMB: 2090-0019

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EN Help Desk

5. In an effort to continuously improve EN operations, can you please share what led you to call or e-mail the Exchange Network Help Desk?



Drop Down List:

Application problems

Assistance with building node

Assistance with developing a data exchange

Backend system was down

Data mapping issue

File size issue

My node was down

Password related problems

Reporting errors

Submitting errors

To ask for help with a process

Other



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File Typeapplication/msword
File TitleCDX Help Desk
AuthorAl Hoefer
Last Modified ByAl Hoefer
File Modified2009-10-06
File Created2009-10-06

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