Message Testing - Reminder letters

Attach7 Web-based Survey Reminder Letter E-Mail Phone Scripts-SSG.doc

Formative Research and Tool Development

Message Testing - Reminder letters

OMB: 0920-0840

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Reminder Letter/E-mail Interviews


(reading grade level 7.5 assessed using flesch-kincaid)



Name

Address of Facility


Date



Dear __________________,


You have been scheduled to attend an interview on ____________________ at _________.


This interview will last approximately an hour and there will be no attempt to sell you anything. We are simply interested in your opinions. You will be paid $50 as a token of appreciation.


Attached are directions to our offices. If you need further directions, please call us at ________.


A few reminders: If you wear reading glasses, please bring them with you since there maybe some reading involved. Please be aware that we have a no smoking policy. Also, if you care for children, please do not bring them with you because we do not provide child care at our office.


If you have any questions or find that you cannot participate, please call us right away at ________ so we can find a replacement. Thank you for agreeing to participate.



Sincerely,


___________


Attachment (directions to facility)













Reminder Letter/E-mail Survey


(average reading grade level 6.85 assessed using flesch-kincaid)



1st E-mail Reminder (3-6 days)

Reading Level 6.9 (assessed by Fleish-Kincaid)


We recently sent you a survey. We would appreciate you taking the survey at your earliest convenience by clicking the button below. Depending on your e-mail reader, you may need to copy and paste the link into your web browser. If you already did the survey, thank you and please delete this e-mail.




2nd E-mail Prompt - Custom (7 – 10 days)

Reading Level 6.8 (assessed by Fleish-Kincaid)


We recently sent you a survey. RTI and [insert survey vendor here] are doing the study. The Centers for Disease Control and Prevention (CDC) is funding the study. We would appreciate you taking the survey at your earliest convenience by clicking the button below. Depending on your e-mail reader, you may need to copy and paste the link into your web browser. If you already did the survey, thank you and please delete this e-mail.

Reminder Phone Call Interview



Hello, my name is ____________ and I am calling from ____________ to remind you that you are scheduled to attend an interview in our offices on __________ at _____.


Are you still planning on attending?

IF YES, continue

IF NO, thank you for your time.


I want to remind you of a couple of things:


If you wear reading glasses, please be sure to bring them to the discussion, as there may be some reading involved. Please be aware that we have a no smoking policy. Also, if you care for children, please do not bring them with you because we do not provide child care at our offices.


If you have any questions or you find that you won’t be able to make it to, please call us right away at _______________________ so that we can find a replacement. Thank you for your time and for agreeing to participate.


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