Aeronautical Chart Point of Sale Survey

Appendix A – Survey Questions

1. How would you rate the quality of the products and services we provide?

A - Excellent

B - Good

C - Satisfactory

D - Unsatisfactory

F - No effort

E - Not applicable

2. How would you rate the overall experience of placing your order?

A - Excellent

B - Good

C - Satisfactory

D - Unsatisfactory

F - No effort

E - Not applicable

3. How would you rate the customer service that we provide to you?

A - Excellent

B - Good

C - Satisfactory

D - Unsatisfactory

F - No effort

E - Not applicable

4. If you used the E-Commerce section of the website to make your purchase, how would you rate the ease of that transaction?

A - Excellent

B - Good

C - Satisfactory

D - Unsatisfactory

F - No effort

E - Not applicable

5. Any additional comments over the service you received?

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Aero Chart P.O.S 83-I SS