Published 60 Day FRN Page 2

66977

Federal Register / Vol. 74, No. 241 / Thursday, December 17, 2009 / Notices
ESTIMATED ANNUALIZED BURDEN HOURS—Continued
Type of respondents

Total ...........................................

1
1
1

1/60
16/60
21/60

12
143
125

...........................................................

........................

........................

........................

311

Centers for Disease Control and
Prevention
[60Day-10–0735]

Proposed Data Collections Submitted
for Public Comment and
Recommendations
In compliance with the requirement
of Section 3506(c)(2)(A) of the
Paperwork Reduction Act of 1995 for
opportunity for public comment on
proposed data collection projects, the
Centers for Disease Control and
Prevention (CDC) will publish periodic
summaries of proposed projects. To
request more information on the
proposed projects or to obtain a copy of
the data collection plans and
instruments, call 404–639–5960 and
send comments to Maryam I. Daneshvar,
CDC Acting Reports Clearance Officer,
1600 Clifton Road, MS–D74, Atlanta,
GA 30333 or send an e-mail to
[email protected].
Comments are invited on: (a) Whether
the proposed collection of information
is necessary for the proper performance
of the functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
proposed collection of information; (c)
ways to enhance the quality, utility, and
clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Written comments should
be received within 60 days of this
notice.

Jkt 220001

Proposed Project
CDC Web site and Communication
Channels Usability Evaluation (OMB
No. 0925–0735, Exp. 3/31/2010)—
Revision—National Center for Health
Marketing (NCHM), Centers for Disease
Control and Prevention (CDC.)
Background and Brief Description

DEPARTMENT OF HEALTH AND
HUMAN SERVICES

wwoods2 on DSK1DXX6B1PROD with NOTICES_PART 1

Annual burden
(in hours)

668
535
356

BILLING CODE 4163–18–P

13:19 Dec 16, 2009

Average
burden
response
(in hours)

Eligibility Script for Main Study ........
Baseline Questionnaire Main Study
Follow-up Questionnaire Main Study
(estimated 30% lost to follow-up).

Dated: December 11, 2009.
Marilyn S. Radke,
Reports Clearance Officer, Centers for Disease
Control and Prevention.
[FR Doc. E9–30014 Filed 12–16–09; 8:45 am]

VerDate Nov<24>2008

Number of
responses per
respondent

Number of
respondents

Form name

Executive Order 12862 directs Federal
agencies that provide significant
services directly to the public to survey
customers to determine the kind and
quality of services they need and their
level of satisfaction with existing
services. The Centers for Disease
Control and Prevention (CDC) seeks
approval to conduct usability surveys
on CDC Web sites, social media, mobilebased or other electronic
communication channels hosting CDC
content on an ongoing basis.
It is important for CDC to ensure that
health information, interventions, and
programs at CDC are based on sound
science, objectivity, and continuous
customer input. The CDC Web sites,
social media, mobile-based or other
electronic communication channels
hosting CDC content must be designed
to be easy to use, easy to access, and
effective providers of health information
and resources to our target audiences.
CDC is requesting renewal of our
existing 3-year generic clearance, with
revisions, in order to carry out its
mission. This revised proposal requests
clearance for usability surveys on the
Centers for Disease Control and
Prevention (CDC) Web site and, in
addition, social media, mobile-based or
other electronic communication
channels hosting CDC content. With the
previous Usability Evaluation package,
various groups around the agency were
able to conduct useful surveys assessing
the usability of a variety of CDC Web
sites. These surveys covered important
CDC programs and topics, such as
Seasonal Flu, Tuberculosis, HIV, STDs,
and Chronic Diseases. The CDC.gov
Homepage and other CDC Web sites
were redesigned based on usability
surveys conducted within this package

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and the resulting designs improved
performance for Web site users and won
numerous awards, both within and
outside of, the Federal government
space. The next step is to continue
usability surveys on more Web sites,
staying abreast of changes in target
audience needs and online behavior as
well as survey users of CDC social
media, mobile-based or other electronic
communication channels hosting CDC
content that currently exist or will
emerge during the life of this package.
CDC is currently using mobile Web
sites, text messaging, online quizzes,
widgets, podcasts, eCards, online video,
motion graphics, blogs, syndicated
content, and other communication
channels and will continue to explore
other channels which provide CDC
content to target audiences when,
where, and how they want and need it.
As new channels emerge, CDC will
explore using them to deliver its
content.
Usability surveys determine how well
CDC’s Web site, social media, mobilebased or other electronic
communication channels hosting CDC
content are performing. Observation and
data collection on how users interact
with the Web site or other electronic
communication channels hosting CDC
content are critical in ensuring that
users can find information, that the Web
site or other electronic communication
channels are easy to use and designed
to meet the needs of specific audiences.
This package requests clearance for two
types of surveys: Remote or in person.
Remote surveys will collect data about
how participants interact with CDC’s
Web site, social media, mobile-based or
other electronic communication
channels hosting CDC content. Users
will take the survey at their home or
work computers. In person surveys will
have participants take the survey in a
central location where their data can be
captured electronically, as with the
remote survey, but also the participants
can be directly observed. The direct
observation of in person surveys allows
for enhanced collection of information

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