Attachment B-2. Emails To Users
Email #1: Notification to Users Submission System Now Open:
Subject: The 2009 CAHPS Health Plan Survey Online Data Submission System Is Now Open.
The 2009 CAHPS Health Plan Survey Online Data Submission System Is Now Open.
Before you can submit data to the CAHPS Database, sponsors, vendors, health plans and other participants must register with our Data Submission System at https://ncbd.cahps.org/plancahps/
The
CAHPS Database will review your request and send you an e-mail with
the login information to access the Data Submission System within 1
business day.
The CAHPS Database must receive and approve your complete submission no later than June 26, 2009. A complete submission includes:
Data Use Agreement,
NHQR Authorization and/or ACAP authorization form(s) if required,
Plan Information,
Questionnaire,
Data file, and
Final CAHPS Database Approval.
If you have any questions about the 2009 data submission process, send an e-mail to [email protected] or call 888-808-7108. We look forward to your participation in 2009!
Email # 2: Reminder Notice
The FINAL Two Days to submit the 2009 CAHPS Health Plan Medicaid data!
The deadline for the 2009 CAHPS
Health Plan data submission is June 26, 2009.
The 2009 CAHPS Health Plan Online Submission System will not be available after June 26, 2009.
Therefore, we strongly encourage all Sponsors, Health Plans and Vendors to complete the following information by the deadline:
Submit Data Use Agreement.
Complete any missing Health Plan Information.
Submit Questionnaire for CAHPS Database approval (3-day approval process).
Upload data file for CAHPS Database approval.
Access to the Submission System: https://ncbd.cahps.org/plancahps/default.asp
Please remember that the CAHPS Database must receive and approve the health plan information and questionnaire before you submit a data file. Also, the earlier you submit a data file, the more time you will have to resolve any errors encountered with the data file. The submission system will not be available after June 26th to resubmit the corrected data file if any issues occur with your submission.
Once all the required information has been approved, you will receive an email regarding CAHPS Database Final Approval. To be accepted in the 2009 CAHPS Health Plan Database, you must receive Final Approval for the submitted Health Plan.
Email
#3: Registration Approval and Access Granted for Sponsors.
Provides
User Name and Password to access account.
Thank you for registering with the 2009 CAHPS
Health Plan Survey Data Submission System.
The username and
password for accessing the CAHPS Health Plan Survey Data Submission
System is shown below.
[sponsororganization]
User
Name: [uname]
Password: [pwd]
You will receive a
second e-mail with the information for your ‘Vendor’ or
‘Health Plan’ to access the sponsor account.
Contact
the CAHPS Database if you have any questions.
E-mail:
[email protected]
Telephone: 1-888-808-7108.
Additional
Comments:
[Additonal Comments]
Email #4: Registration Approval and Access Granted for Other users such as vendors
Provides User Name and Password to access account.
Thank you for registering with the 2009 CAHPS
Health Plan Survey Data Submission System.
Your username
and password is shown below.
User Name: [uname]
Password:
[pwd]
Once you login on to the Data Submission System, you
will need the Account ID and Account Password provided by the sponsor
to access the sponsor account.
Please contact the Sponsor
if you do not have the Account ID and Account Password.
Contact
the CAHPS Database if you have any questions.
E-mail:
[email protected]
Telephone: 1-888-808-7108.
Additional
Comments:
Email #5: Questionnaire Approval Notification.
The questionnaire has been approved.
Questionnaire File Name: [filename]
Date
Received: [datereceived]
The Health Plan(s) Linked:
[plans]
Contact the CAHPS Database if you have any
questions.
E-mail: [email protected]
Telephone:
1-888-808-7108.
Additional Comments:
[Additonal
Comments]
Email # 6: Data File Approval Notification
The Data File [data filename] has been
approved.
Sponsor: [sponsor account]
Data File:
[data filename]
Date File Received: [data file date
received]
The Health Plan Linked To Data File:
[plan]
Number of Records: [record count]
Number of
Completes (M10, T10, I10): [sum of M10, T10, I10)
The
CAHPS Database is currently reviewing the other information submitted
for this plan and will determine whether this plan meets the 2009
CAHPS Health Plan Survey submission requirements.
You may
check the submission status by logging on to the sponsor account.
Contact the CAHPS Database if you have any
questions.
E-mail: [email protected]
Telephone:
1-888-808-7108.
Additional Comments:
[Additonal
Comments
Email # 7: Data File Rejection Notification
The data file [data filename] has been reviewed
and does not meet the 2009 CAHPS 4.0/4.0H Health Plan Survey data
specifications.
Sponsor: [sponsor account]
Data
File Name: [data filename]
Date File Received: [data file
date received]
The Health Plan Linked To Data File:
[plan]
Number of Records: [record count]
Number of
completes (M10, T10, I10): [sum of M10, T10, I10)
The data
file status report is available online. Please make the necessary
corrections and resubmit the data file for the CAHPS Health Plan
Survey Database review.
Contact the CAHPS Database
if you have any questions.
E-mail:
[email protected]
Telephone: 1-888-808-7108.
Additional
Comments:
[Additonal Comments]
Email # 8: Final Approval and Acceptance of Health Plan Submission
Congratulations! The following health plan has
been accepted in the 2009 CAHPS Health Plan Survey Database.
Health
Plan Name: [plan]
Sponsor: [sponsor account]
Contact
the CAHPS Database if you have any questions.
E-mail:
[email protected]
Telephone: 1-888-808-7108.
Additional
Comments:
[Additonal Comments]
Additional Comments:
[Additonal
Comments]
| File Type | application/msword |
| File Title | The online 2007 CAHPS Health Plan Survey Data Submission System is now open |
| Author | Swathi Nadkarni |
| Last Modified By | Janice Ricketts |
| File Modified | 2009-06-29 |
| File Created | 2009-06-05 |