Form #7 Form #7 Change Process Capability Questionnaire (CPCQ)

Studying the Implementation of a Chronic Care Toolkit and Practice Coaching In Practices Serving Vulnerable Populations

Attachment H - Change Process Capability Quesitonnaire (CPCQ)

Change Process Capability Questionnaire (CPCQ)

OMB: 0935-0166

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C

Form Approved
OMB No. 0935-XXXX
Exp. Date XX/XX/20XX

PCQ-MG Questionnaire for ASTHMA

Please respond to the following statements about asthma care in your clinic…

(fill in one circle for each line)


strongly disagree somewhat disagree neither agree nor disagree somewhat agree strongly agree

1. Clinicians in our clinic believe that

good asthma care is very important ..... 1 2 3 4 5


2. We have greatly improved the

process of asthma care in the past year 1 2 3 4 5


3. Our resources (personnel, time, financial)

are too tightly limited to improve asthma care 1 2 3 4 5


4. Our clinic operations rely heavily on

organized systems 1 2 3 4 5


5. The thinking of our leadership is

strongly oriented toward systems 1 2 3 4 5


6. Our clinic attaches more priority to

quality of care than to finances 1 2 3 4 5


7. The clinicians in our clinic espouse a

shared mission 1 2 3 4 5


8. The clinicians in our clinic adhere to

clinic policies 1 2 3 4 5


9. Our clinic leadership is strongly

committed to the need for change in

asthma care and for leading that change 1 2 3 4 5


Public reporting burden for this collection of information is estimated to average 15 minutes per response, the estimated time required to complete the survey. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: AHRQ Reports Clearance Officer Attention: PRA, Paperwork Reduction Project (0935-XXXX) AHRQ, 540 Gaither Road, Room # 5036, Rockville, MD 20850.





strongly disagree somewhat disagree neither agree nor disagree somewhat agree strongly agree


10. Our clinic has well-developed

administrative structures and

processes in place to create change 1 2 3 4 5


11. Our clinic is undergoing considerable stress

as the result of internal changes 1 2 3 4 5


12. The working environment in our clinic is

collaborative and cohesive, with shared sense of

purpose, cooperation, and willingness to

contribute to the common good 1 2 3 4 5


13. The clinicians in our clinic are very interested

in improving asthma care 1 2 3 4 5


14. We have clinician champions interested in

leading the improvement of asthma care 1 2 3 4 5


15. Our clinic understands and uses quality

improvement skills effectively 1 2 3 4 5


16. The leaders of our efforts to improve clinic care

are enthusiastic about their task 1 2 3 4 5


17. Our clinic has a well-defined quality

improvement process for designing and

introducing changes in the quality of care 1 2 3 4 5


18. The new process of care for asthma is more

advantageous than the old to everyone involved

(patients, personnel, and clinic) 1 2 3 4 5




Our clinic has used the following strategies to implement improved asthma care …

(fill in one circle for each line)

Yes, worked well Yes, but did not work well No, did not use

19. Providing information and skills-training related

to improved asthma care 1 2 3


20. Use of opinion leaders, role modeling, or other

vehicles to encourage support for changes in

asthma care 1 2 3


21. Changing or creating systems in the clinic that

make it easier to provide good asthma care 1 2 3


22. Removal or reduction of barriers to better

asthma care 1 2 3


23. Organizing people into teams focused on

accomplishing the change process for asthma

care 1 2 3


24. Delegating to non-physician staff the

responsibility to carry out aspects of asthma

care that are normally the responsibility of

physicians 1 2 3


25. Providing to those who are charged with

implementing improved asthma care the power

to authorize and make the desired changes 1 2 3


26. Using periodic measurement of asthma care for

the purpose of assessing compliance with the

new approach to asthma care 1 2 3


27. Reporting measurements of individual or care

unit performance for asthma care by

comparison with their peers 1 2 3


Yes, worked well Yes, but did not work well No, did not use

28. Setting goals and benchmarking rates of asthma

care at least yearly 1 2 3


29. Customizing the implementation of asthma care

changes to each site of care 1 2 3


30. Use of rapid cycling, piloting, pre-testing, or

other vehicles for reducing the risk of negative

results from introducing organization-wide

change in asthma care 1 2 3


31. Deliberately designing asthma care

improvements so as to make physician

participation less work than before 1 2 3


32. Deliberately designing asthma care as a means

to make the care more beneficial to the patient 1 2 3


33. Considering all the priorities your clinic has over the next year (e.g., EMR, financial goals, quality

improvement of various conditions, MD recruitment), what is the priority of your clinic for

improving asthma care? (on a scale of 0-10 where 0 = not a priority, 5 = medium priority, & 10 =

highest priority of all)


1...............2 ............3 ............4 ..................5 ............6 .........7 ...............8 .........9 ............10

Not a Priority Medium Priority Highest Priority of all


File Typeapplication/msword
File TitleCPCQ-MG Questionnaire for ASTHMA
AuthorMaryam
Last Modified Bywcarroll
File Modified2010-03-24
File Created2009-11-13

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