NCHELP Program Operations Committee
Proposed Changes and Recommendations: FFEL/Direct Loan/Perkins Military Deferment Form
NPRM Published in the Federal Register January 26, 2010 – 60-day comments
U.S Department of Education’s Responses
04-26-2010
Substantive comments are those with bold and highlight in the left column.
Recommendations |
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# |
Section |
Comment |
Proposed Language |
Rationale |
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Option 1 – FFELP Community Draft |
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General |
The attached Option 1 FFELP Community draft form is our first preference. It differs significantly in format from the ED-proposed form and includes all changes recommended in the matrix.
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See attached “Option 1 MIL Deferment Form 03-26-10” document.
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Option 1 collects eligibility information from the borrower in Section 2 which the borrower then certifies in Section 3, so eligibility is established in large measure through a borrower self-certification process (with the official’s certification endorsing the borrower’s information). This format is consistent with the current form. ED’s-proposed form, which collects the information directly from the authorized official as part of Section 4, is a marked departure from this approach.
Option 1 and ED’s draft form both allow for the borrower to complete sections 2 and 3 and attach military orders to document eligibility. However, Option 1 provides specific information that the borrower must complete which allows the borrower a clearer, up-front understanding of whether he or she is eligible for the deferment(s).
If a borrower chooses to have an authorized official certify section 4 rather than attach military orders, the specific information that the borrower provides in section 2 on the Option 1 form allows the authorized official to more quickly complete section 4 as the authorized official only needs to confirm that the information the borrower provides is true and correct and complete the beginning and ending dates of the borrower’s service. ED’s draft form requires the authorized official to complete all of the information that the borrower is able to provide, thereby complicating the process for the authorized official and causing possible delays in completing the form.
ED’s draft relocates content extensively from the current MIL deferment. The font size is too small to easily read and is not borrower friendly. In order to create space for a larger font size, the additional information added in Section 2 should be placed on subsequent pages when possible rather than overwhelming borrowers with the information currently on page 1. Option 1 achieves these results. |
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ED RESPONSE: |
See other responses. |
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Recommendations |
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# |
Section |
Comment |
Proposed Language |
Rationale |
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Revisions to ED’s draft if option 1 is not accepted |
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General |
Increase font size on form and minimize information on page 1. |
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The font size is too small to easily read and is not borrower friendly. In order to create space for a larger font size, the additional information added in Section 2 should be placed on subsequent pages when possible rather than overwhelming borrowers with the information currently on page 1. |
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ED RESPONSE: |
We have retained the original font size, but have slightly increased the spacing between paragraphs and have moved some of the information that was in Section 2 to Section 7. |
Increasing the font size made it difficult to keep everything currently on page 1 on that page, and required closer spacing of paragraphs. We believe that a smaller font size with somewhat more space between paragraphs is easier to read than a larger font size with paragraphs spaced more closely together. |
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General |
Maintain the minimum standard of at least ½ inch margins (top / bottom / left / right) |
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Allows sufficient space for labeling / bar coding by servicers / lenders. |
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ED RESPONSE: |
The document settings for the 60-day draft show top/bottom margins of 0.5 inches and left/right margins of 0.7 inches. |
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Header |
Add spacing before and after the loan program names line. |
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Consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
We have slightly increased the spacing before and after the loan program names line. |
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Header |
Insert comma and revise as noted. |
WARNING:
Any person who knowingly makes a false statement or
misrepresentation on this form or on any accompanying documents
is |
Consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Accepted. |
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Section 1 |
Keep the standard format and spacing.
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Allows sufficient space for labeling / bar coding by servicers / lenders, proper alignment when mailed using window envelopes, and consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
The format and spacing in this section may be slightly adjusted if necessary to ensure proper alignment when mailing the deferment request in a window envelope. |
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Section 2, First Sentence |
Remove italics, use sentence case, and revise as noted. |
Before
answering any questions
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Consistency with the current FFELP deferment forms, and removes redundant language. Addition of representative information and completion instructions on first page provides easy reference for borrowers. |
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ED RESPONSE: |
Accepted with modifications:
Before
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The form does not require the borrower to answer any questions, so the instructions should begin with “Before completing this deferment request…”
The modifications to the proposed language clarify that a borrower may request both deferments and that the requirement to enter additional information applies only to the Post-Active Duty Student Deferment. |
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Section 2, subheadings for item A and B |
Reduce font used for subheadings so no larger than the Section headings. |
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Subheadings in a section should not be larger than the Section headings. |
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ED RESPONSE: |
Declined. |
We believe that using a slightly larger font size for the sub-headings (“Military Service Deferment” and “Post-Active Duty Student Deferment”) helps to more clearly distinguish between the two different deferments. |
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Section 2, item A, check box paragraph |
Revise as noted. |
I
meet the eligibility requirements for I am (check one): A Reserve member Retired Reassigned to another duty station other than where I am normally assigned. Note: If none of the above conditions applies, do not complete this form. My reassignment/call to active duty/full-time National Guard duty is in connection with a (check one and identify): Contingency Operation National Emergency War Identify the item selected: _________ Note: If your service is not in connection with a contingency operation, national emergency, or war, do not complete this form.
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Consistency with the current FFELP deferment forms. Clarity. Consistency in use of first person.
Capturing this information in Section 2, rather than Section 4, will ensure that this additional information regarding type of service will also be available when military orders are provided as that is when the information is most useful. Simplification will make it easier for borrowers to understand and reformatting will save space on the form. |
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ED RESPONSE: |
Declined. We have revised Section 2 to read as follows:
(A) Military Service Deferment. I meet the eligibility requirements for this deferment as described in Sections 6 and 7 and request that my loan holder defer repayment of my eligible loan(s) beginning on the date I began performing the military service that qualifies me for the deferment, and ending 180 days after the ending date of each period of qualifying service. If I am requesting a deferment for military service that ended before October 1, 2007, the deferment period will end on the ending date of my qualifying military service.
(B) Post-Active Duty Student Deferment. I meet the eligibility requirements for this deferment as described in Sections 6 and 7 and request that my loan holder defer repayment of my eligible loans following the completion of my qualifying active duty service and any applicable grace period. My deferment will end the earlier of (a) the date I resume enrollment at an eligible school on at least a half-time basis, or (b) 13 months following the completion date of my active duty service and any applicable grace period. If I am also granted a Military Service Deferment, the 180-day period described in Item A above will run at the same time as my Post-Active Duty Student Deferment period. |
Our intent in adding the additional certification elements to Section 4 was to focus the certifying official’s attention on key eligibility criteria for the military service deferment that might otherwise be overlooked. In addition, placing the questions related to the borrower’s military service in Section 2 would require a borrower who submits a written statement or copy of the military orders to provide the same information twice, once in Section 2 and again in the attached statement or orders. Therefore, we believe it is appropriate to keep these criteria in Section 4 instead of moving them to Section 2 and having the official certify that the borrower meets requirements described in that Section.
To create more space on page 1, we have moved the deferment eligibility criteria from Section 2 to Section 7.
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Section 2, after item A |
Remove dividing line |
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Ease in borrower understanding that item B is also in Section 2 and consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Declined. |
We believe that the dividing line helps to more clearly indicate to the borrower that Section 2 covers two separate deferments. |
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Section 2, item B, item 2 |
Revise as noted. |
2)
I was enrolled at least half time at an eligible school at the
time |
More consistency with language used in 682.210(u)(1)(ii). |
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ED RESPONSE: |
See response to comment #9 – eligibility criteria have been moved to Section 7. |
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Section 2, item B, check box paragraph |
Revise as noted. |
I
meet the eligibility requirements for
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Consistency with the current FFELP deferment forms.
Removal of redundant language and provide clarity. |
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ED RESPONSE: |
See response to comment #9.
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Section 2, item B, italicized paragraph |
Revise as noted. |
Enter
the name of the school where you were enrolled on at least a
half-time basis at the time
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Modification based on item 11. |
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ED RESPONSE: |
Declined. |
We believe that the language used in the 60-day draft is clearer than the regulatory language. |
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Section 3, Title |
Revise as noted. |
BORROWER UNDERSTANDINGS, CERTIFICATIONS, AND AUTHORIZATION |
Addition needed based on item 15 below. |
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ED RESPONSE: |
Declined. |
See response to #15. |
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Section 3, prior to bullet 1 |
Add text as noted. |
I understand that my loan holder may capitalize interest that I do not pay during the deferment period on my unsubsidized FFEL or Direct Loan Program loan(s). By checking this box, I wish to make interest payments on my unsubsidized loan(s) during my deferment (see Section 7).
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Provide information on the option to pay accrued interest and a way for the borrower to indicate he wishes to do so. |
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ED RESPONSE: |
Declined.
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Section 7 explains that unpaid interest may be capitalized at the end of the deferment period, and in Section 3 the borrower certifies that he/she has read and understands the information in Section 7. Therefore, a separate statement of understanding is not needed in Section 3.
With regard to the proposed check box, this is not included on the current OMB-approved military deferment request and we do not believe it should be added to the revised form. The check box might suggest that if a borrower does not indicate his/her intent to pay the accruing interest at the time of the deferment request, there will be no opportunity to do so later. |
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Section 3, bullet 1 |
Revise as noted. |
I
certify that:
(1) T |
Consistency with the current FFELP deferment forms. Placing this information on the first page will help clarify this for borrowers. |
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ED RESPONSE: |
Declined.
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The proposed additional language is included in Section 7, and in Section 3 the borrower certifies that he/she has read and understands the information in Section 7.
The commenters are correct in noting that including this information here would be consistent with the other current FFEL deferment forms. However, the approach used here (placing most of the terms and conditions in a later section and having the borrower certify that he/she has read and understands that section) has been used on past deferment forms when it was necessary to provide more space on the first page (e.g., the HRD request before the two income/loan debt conditions were eliminated). |
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Section 3, bullet 2 |
Revise as noted. |
I
authorize
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Consistency with language already approved on the other deferment forms and MPN’s. |
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ED RESPONSE: |
Accepted with modifications:
I
authorize
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We believe that “my” is clearer than “the”. |
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Section 4, First Sentence |
Bold and revise as noted. |
Note: As an alternative to completing this section, a written statement from the commanding or personnel officer or a copy of the military orders may be attached. The statement or copy must include a begin and end date. |
Consistency with the current FFELP deferment forms. Clarification that begin and end dates must be provided. |
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ED RESPONSE: |
Accepted with modifications:
Note:
As an alternative to completing this section, a written
statement from the commanding or personnel officer or a copy of
the military orders may be attached. The statement or copy must
include |
The additional language clarifies that the statement or copy of the military orders must include sufficient information to enable the loan holder to determine the borrower’s eligibility for the deferment and, if applicable, the Direct Loan no accrual of interest benefit.
The revised language specifies that the statement or orders must include “the period of the qualifying service” instead of “a begin and end date” because military orders do not always provide an end date for the period of active duty service. Instead, the orders may provide a begin date and the number of days that the individual has been called to active duty, or they may say that the active duty service is not to exceed a specified number of days, or that the individual has been called to active duty indefinitely. |
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Section 4 |
Revise as noted. |
I
certify,
to the best of my knowledge and belief, that
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Rewording and simplification based on item 9.
Consistency with other common forms.
Note: If the special pay information can be self-certified, consider moving this statement and checkbox to Section 2. |
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ED RESPONSE: |
Declined. However, we have revised Section 4 by: 1. Slightly revising the original 3rd certification bullet (certification that service meets the requirements described on the form) and making this the first bullet. 2. Making the original 4th certification bullet (dates of service) the second bullet. 3. Deleting the original 2nd certification bullet (certification of qualifying service for the Post-Active Duty Student Deferment), since the new first bullet provides a general certification that the borrower’s service meets the eligibility requirements for the deferment(s) checked in Section 2. 4. Reformatting item (2) in what is now the 2nd bullet (previously the first bullet -- identification of borrower’s status) by arranging the contingency operation check boxes vertically. 5. In item (2) of the 2nd bullet, moving the check box to the beginning of the sentence, where it is less likely to be overlooked. |
See the response to comment #9.
Additional changes have been made for greater clarity. |
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Section 4
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Add “Code”. |
City, State, Zip Code ___________________________
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Consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Accepted. |
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Section 5, bullet 2 |
Delete as noted. |
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Instructions moved to page 1 of the form based on item 7. |
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ED RESPONSE: |
Accepted. |
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Section 5, bullet 3 |
Revise as noted. |
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Removal of unnecessary language. Representative information moved to page 1 of the form based on item 7. |
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ED RESPONSE: |
Accepted. |
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Section 5, bullet 4 |
Remove bolding. |
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Consistency with rest of section. |
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ED RESPONSE: |
Accepted. |
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Section 6 |
Remove the sub-headings and place definitions alphabetically |
…
… |
Placing all definitions alphabetically will make it easier for borrowers to locate a specific definition. Consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Declined. |
We believe that grouping the terms that are specific to each deferment type under separate sub-headings for the Military Service Deferment and the Post-Active Duty Student deferment presents the information more clearly. |
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Section 6, Active Duty definition |
Revise as noted |
For the Military Service Deferment, active duty means full-time duty in the active military service of the United States as defined in 10 U.S.C. 101(d)(1), but does not include training or attendance at a service school.
For
the Post-Active Duty Student Deferment,
f
For
the Post-Active Duty Student Deferment,
f
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Combining all of the active duty definitions into one will provide a single location for borrowers to refer and provide clarity. Clarity that the days must be consecutive. For example, calendar days versus weekdays. Correction. |
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ED RESPONSE: |
Declined. However, we have changed “30-day period” to “30 consecutive days of service” and have made the suggested minor formatting changes. |
See response to comment #24. |
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Section 6, Serving on Active Duty definition |
Revise as noted |
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Clarification to the borrower that only those serving in connection with a war or other military operation are eligible. Bolding of numbers provides consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Declined, except for the recommended bolding of the numbers. |
The words “Serving on active duty during a…” are consistent with the regulatory language in §674.34(h), §682.210(t), and §685.204(e). |
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Section 6, Military Operation definition |
Revise as noted |
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Consistency with the current FFELP deferment forms. |
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ED RESPONSE: |
Accepted. |
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Section 6, Qualifying National Guard Duty definition |
Revise as noted |
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Clarification to the borrower that only those serving in connection with a war or other military operation are eligible. |
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ED RESPONSE: |
Declined. |
See response to comment #26. |
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Section 6, Capitalization definition |
Revise as noted. |
Capitalization
is the addition of unpaid interest to the principal balance of my
FFEL or Direct Loan
*Total amount repaid includes $1,350 of interest paid during the 12-month period of deferment.
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Correction. Consistency with the current FFELP deferment forms.
Explaining and demonstrating the impact of capitalized interest on this deferment request to meet the requirements of 682.210(a)(3)(ii) will provide the same information to borrowers as that currently provided on other FFELP deferment requests. |
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ED RESPONSE: |
Accepted. |
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Section 6, Deferment definition |
Revise as noted. |
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Consistency with the current FFELP deferment forms.
Since CCRAA removed the on/after July 1, 2001 disbursement restriction, it is necessary to provide the noted information for the older loans. |
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ED RESPONSE: |
Partially accepted. We have not made the suggested changes to the original text, but we have added a revised version of the Note related to Federal Consolidation Loans. The revised Note reads as follows:
Note: Interest is not charged on a Federal Consolidation Loan during a deferment only if (1) the application for the Consolidation Loan was received by my loan holder on or after January 1, 1993, but before August 10, 1993; (2) the application was received by my loan holder on or after August 10, 1993, and the Federal Consolidation Loan includes only Federal Stafford Loans that were eligible for federal interest subsidy; or (3) the application was received by my loan holder on or after November 13, 1997, in which case interest is not charged on the portion of the Federal Consolidation Loan that paid a subsidized FFEL or Direct Loan program loan. |
We believe that the original language is clearer than the proposed revised wording.
The revised Note more clearly explains to borrowers the conditions under which interest is not charged on a Federal Consolidation Loan during a deferment. |
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Section 6, FFELP definition |
Revise as noted. |
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Consistency with the current FFELP deferment forms. Notation regarding SLS not needed as there is no borrower impact. |
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ED RESPONSE: |
Declined. |
The note clarifies that SLS loans are no longer made. |
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Section 6, Perkins definition |
Revise as noted. |
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Consistency with the current FFELP deferment forms. Additional historical information not needed as there is no borrower impact. |
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ED RESPONSE: |
Declined. |
The original language is more technically accurate. |
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Section 6, Forbearance definition |
Revise as noted. |
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Consistency with a majority of the current FFELP deferment forms. |
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ED RESPONSE: |
Declined. |
Use of lower case “p” in this context is consistent with usage on most other forms. |
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Section 6, Holder definition |
Revise as noted. |
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Consistency with the other common forms. |
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ED RESPONSE: |
Accepted. |
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Section 7, bullet 1 |
Revise as noted. |
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Consistency with the other common forms. |
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ED RESPONSE: |
Declined. |
See response to comment #33. |
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Section 7, bullet 2 |
Revise as noted. |
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Consistency with the other common forms. |
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ED RESPONSE: |
Accepted (except for change to upper case “P”). |
See response to comment #33. |
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Section 7, bullet 3 |
Revise as noted. |
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Clarity. |
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ED RESPONSE: |
Accepted. |
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Section 7, bullet 4 |
Revise as noted. |
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Consistency with the other common forms. |
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ED RESPONSE: |
Accepted (except for the change to upper case “P” and the addition of “(s)”). |
See response to comment #33.
The proposed change from “loan” to “loan(s)” is unnecessary. |
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Section 7, bullet 5 |
Revise as noted. |
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Consistency with the other common forms. |
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ED RESPONSE: |
Declined. |
See response to comment #33. |
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Section 7, bullet 6, sub-bullet 2 |
Revise as noted. |
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Correction. |
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ED RESPONSE: |
Accepted. |
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Section 7, bullet 7 |
Revise as noted. |
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Information moved to page 1 of the form based on item 16. |
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ED RESPONSE: |
Declined. |
See response to comment #16. |
File Type | application/msword |
File Title | NCHELP Program Operations Committee |
Author | lracculi |
Last Modified By | Jon Utz |
File Modified | 2010-04-26 |
File Created | 2010-04-26 |