CMS-10320.Appendix_D_InsuranceIssuers (4-30-10).

CMS-10320.Appendix_D_InsuranceIssuers (4-30-10).docx

Health Care Reform Insurance Web Portal and Supporting Authority Contained in Sections 1103 and 10102 of The Patient Protection and Affordability Care Act, P.L. 111-148 (PPACA)

CMS-10320.Appendix_D_InsuranceIssuers (4-30-10).

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Appendix D Insurance Issuers

Issuer Requirements for Individual Market or Small Group Market


This section covers requests for information from issuers with offerings of health insurance coverage on an individual or small group basis. The Patient Protection and Affordable Care Act (PPACA), Section 1103(a)(2) “Connecting to Affordable Coverage” (as modified by section 10102) requires the Secretary to “provide ways for residents of, and small businesses in, any state to receive information regarding their health insurance options, including “health insurance coverage offered by health insurance issuers” under sub-section (A).


As a result the Secretary is requiring that each issuer report on individual and small group health insurance plans, coverage options that combines both the product (package of benefits) and a specific cost sharing option for that product.


While some of the required information is already gathered by the states, most states do not require detailed specification of benefits and pricing necessary for informed consumer decisions. The variance between state collection standards also makes aggregating the data in a single place for comparisons impossible. As a result, the Secretary is requiring a new data submission.


As this information is already known to and compiled by issuers, minimal difficulties are anticipated in meeting these reporting requirements. The primary burden will likely be transforming the data into a standardized reporting format. Nevertheless, the emergence of a standard for reporting will allow for commonalities to emerge which will reduce the burden of meeting current data requirements utilizing a variety of standards from the states and federal government.


The following criteria were used in selecting reporting requirements:

  1. Utility for citizen discovery and differentiation of available health insurance options in their area of residence.

  2. Minimal administrative burden on issuers;

  3. Legislative and regulatory authority;

  4. Rapid availability of valid, reliable data elements.


To reduce the ultimate burden on issuers, the Secretary will undertake to contract with a vendor who currently has significant coverage of information in these two markets. Initial data requirements will thus take place in two stages. First, issuers and States will be required to provide minimal information used to define the universe of plans in an area. This data will also be used to verify that all issuers are ultimately represented, and that information gathered is correct. This information will be required by May 21, 2010 in order to define from whom additional information is required.


May 21 Data Collection:

Issuer Corporate and Contact Information

One requirement for connecting citizens to affordable coverage is the name of the issuers from whom they can purchase coverage and the contact information of those parties.


  1. Issuer Name: Issuer name shall be provided as the legal name of the entity registered to provide the plan within the coverage area.

  2. IRS Federal Employer Identification Number (EIN): Issuers are required to provide the employer identification number under which they pay taxes to the IRS. This element is obtained solely to allow for unique identification of the entities, and required verification of information.

  3. NAIC Company Code Number: Issuers are required to provide the NAIC Company Code number if they have one.

  4. Issuer Address: The Issuer Address is the official street address used to receive information requests from the public via the US Postal Service or commercial postal firms.

  5. Rating: The issuer should report whether or not they have been rated by an independent company, the source of that rating (such as but not limited to AM Best, Standards and Poor, and Moody’s), and what the rating is, if available.

  6. Customer Service Phone Number – Toll-Free: This element should be provided if a toll free number is available for specific consumer requests for plan information.

  7. Customer Service Phone Number – Local: This element represents a local phone number within the area of coverage retained by the issuer for receiving requests for information from the public.

  8. Customer Service Phone Number – TTY: This element represents a phone number for receiving information from the deaf.

  9. Website address – link to Issuer: The URL of the issuer which contains general information on the company.


Geographic coverage information

In order to be able to display appropriate plan information to potential consumers, we need to gather the geographic information on the plan offering area. Zip codes are the most appropriate level of collection, as plans may often be offered in areas that cross county lines or cover only part of a county.


  1. State: The state of the plan offering

  2. Offering Area: The set of zip codes which constitute the area in which the issuer is offering the plan for sale.

Plan administrative information

While future implementations of Section 1103 of the PPACA may ask for additional administrative information necessary for consumers to be able to evaluate plans, in order to minimize the burden on information providers we will not focus on those details for this data request. Other elements that will not be covered in this request are to be collected under 2718 of the PHSA (specifically the medical loss ratio in 2011), but are not being requested at this time. We do require enrollment. Our intent in this provision is merely to gather a minimum amount of information necessary to prioritize the presentation of information.


  1. Plan enrollment: Number of individual (or family) enrollments for the most recent completed plan year.


Plan contact and detail information

This section references the specific fields necessary to identify the plan, and for consumers to obtain specific plan level information.


  1. Plan name: The name under which the plan is marketed to consumers. It should be substantively similar to plan name reported in Part II Section 1(a) of IRS Form 5500.

  2. Plan number: In cases where a product has an assigned three digit plan number equivalent to the plan number/Enrollment Code used for filing IRS Form 5500, that information shall be provided.

  3. Market type: In order to appropriately direct consumers, issuers will indicate whether the product specified is an individual or small group offering.

  4. Product type (e.g., indemnity/HMO/PPO): Product type is the most common means of identifying general limits on provision of services. To provide the consumer with a basic understanding of the plan, it is essential to gather the type of plan. These types will be defined in correspondence with the “health care plans and systems” defined by the Interdepartmental Committee on Employment-based Health Insurance Surveys (Indemnity Plan, HMO, PPO, etc.).

  5. Website address –brochure: If available, the URL link to the specific plan brochure from the issuer.

  6. Website address –Formulary: If available, a URL link to a list of prescription drugs, both generic and brand name that are available through the health plan.


Provider network information

Insurance products are generally characterized by three different types of health care provider arrangements: exclusive providers, any providers, and mixed where particular incentives are offered for using certain providers. These mixed and exclusive arrangements are generally identified as “provider networks.” In pertinent cases, we require that a link to that information on the web be provided. This is a necessary requirement to inform consumers as to the ability of a plan to pay within their existing health care relationships, and is essential information on how to obtain an appropriate physician once a plan has been chosen.


  1. Website address –Provider Network: If available, a URL link to a listing of exclusive or preferred care providers.



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