2006-2007 Survey for Spaceport Operators

2120-0611 2007 Survey for Spaceport Operators.pdf

Associate Administrator for Commercial Space Transportation (AST) Customer Service Survey

2006-2007 Survey for Spaceport Operators

OMB: 2120-0611

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Federal Aviation
Administration

FEDERAL AVIATION ADMINISTRATION
OFFICE OF COMMERCIAL SPACE TRANSPORTATION

In our continuing efforts to deliver the highest quality products and services to you, we
would like you to complete this brief questionnaire, focusing on AST/Industry relations,
the FAA commercial spaceport operator licensing process and other AST activities.

Date: ____________________________
1. AST/Industry Relations
1. Select the type(s) of interactions that you have had with AST in the last 12 months.

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Licensing application process for the operation of a new launch site.
Licensing application process for renewal of a launch site operator license.
Providing input/data regarding FAA Part 420 (Licensing and Safety Requirements for
Operation of a Launch Site) and/or other Federal policy/legislation related to
non-Federal launch sites.
Providing input/data regarding the Commercial Space Transportation Market
Forecast
Attending an FAA Public Meeting regarding regulation development
Meeting with AST personnel for information sharing (update on your activities
and AST activities).
Attending/Participation in the FAA Commercial Space Transportation
Conference
Attending a COMSTAC Meeting
Requesting technical and other information from AST.

2. Please rate the following AST Products

AST Products

Rating
Excellent

Satisfactory

Needs Improvement

AST Website

AST Annual Conference
AST Publications (Listed Below):
►Commercial Space Transportation
Forecasts
►Commercial Launch Report
►Economic Impact Report
►Environmental Documents
►Other Licensing/Safety Studies
► Developments and Concepts: Vehicles
Technologies, and Spaceports

II. The FAA/AST Licensing Process for Launch Site Operators
Instructions: Please indicate how well you think AST performs the following functions during the
FAA license application process by choosing “Excellent,” “Satisfactory,” or “Needs Improvement,”
and providing comments where applicable:
1. Providing information on the relevant Federal statute 1 , FAA Regulations, AST guidelines, (If
you are a new licensee, please indicate if this information was provided during the AST preapplication consultation period and how useful it was for you).
Excellent

_____Satisfactory

Needs Improvement

Comments:__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

2. Providing information on NEPA 2 requirements for the licensing process. (If you are a new
licensee, please indicate if this information was provided during the AST pre-application
consultation period and how useful it was for you).
Excellent

Satisfactory

Needs Improvement

Comments:__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

1
2

49 USC, Subtitle IX, Chapter 701 – Commercial Space Launch Activities
The National Environmental Policy Act (NEPA) of 1969

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3. Providing clear feedback and instructions throughout the licensing application process.
Excellent

Satisfactory

Needs Improvement

Comments:______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________

4. Providing feedback and guidance throughout the compliance monitoring period and/or on-site
inspections.
Excellent

Satisfactory

Needs Improvement

Comments:_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

5. Ensuring the confidentiality of proprietary data
Excellent

Satisfactory

Needs Improvement

Comments:_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________

6. Please provide comments and observations regarding the AST licensing process for launch site
operators, e.g., things that you would change, or additional information you would like to have.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

3

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7. I would assess the overall quality and services provided by AST as:
Excellent

Satisfactory

Needs Improvement

Comments:

_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

Thank you. AST appreciates your feedback!

Optional Contact Information

Company Name

Address

City/State/Zip

Contact Name (optional) / Title

Phone

E-Mail

Please Return Survey to:
Brenda Parker
Customer Service Representative
Office of Commercial Space Transportation
800 Independence Avenue SW (AST-100)
Washington, DC 20591
[email protected]

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File Typeapplication/pdf
File TitleHow was pre-application consultation set up
AuthorAST
File Modified2007-01-26
File Created2007-01-25

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