0539_Att G2_ Reminder Call Script

Attachment G2 Reminder Call Script

Hello, my name is Interviewer’s Name. I am calling from the Battelle Centers for Public Health Research and Evaluation in Seattle, Washington. I am calling on behalf of the Centers for Disease Control and Prevention (CDC). Can you please connect me to Respondent’s Name?

IF SPEAKING TO THE RESPONDENT

Hello, my name is Interviewer’s Name. I am calling from the Battelle Centers for Public Health Research and Evaluation in Seattle, Washington. We recently sent you a survey from the Centers for Disease Control and Prevention (CDC). The survey asks about endoscopy procedures performed at Facility Name for colorectal cancer screening.

Did you ever receive our survey? [PROMPT: The survey was sent by Fed Ex]

IF NO,

We’d be happy to send you another survey. Let me make sure that I have your address recorded correctly.

IF YES,

Have you had a chance to fill out the survey? It is very important that we obtain information from all eligible facilities. We included a postage-paid envelope for you to use to return the survey.

IF RESPONDENT HAS A QUESTION,

I will have a researcher, Linda Winges, call you. When would be a good time to reach you? Should she call this number?

Thank you.

IF SPEAKING TO THE RECEPTIONIST

Hello, my name is Interviewer’s Name. I am calling from the Battelle Centers for Public Health Research and Evaluation in Seattle, Washington. We recently sent Respondent’s Name a survey from the Centers for Disease Control and Prevention (CDC). The survey asks about endoscopy procedures performed at Facility Name for colorectal cancer screening.

Do you know if Respondent’s Name ever received our survey? [PROMPT: The survey was sent by Fed Ex]

IF NO,

We’d be happy to send out another survey for him/her to complete. Let me make sure that I have your address recorded correctly.

Thank you.

IF YES, RECEIVED SURVEY

Do you know if Respondent’s Name has had a chance to fill out the survey? Could you please remind him/her about the survey and ask him/her to send it back to us? It is very important that we obtain information from all eligible facilities.

Thank you.