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Cross-Site Evaluation for the Benefit of Homeless Individuals (GBHI)

4 Attachment 4_Stakeholder Survey

Stakeholder Survey

OMB: 0930-0320

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Attachment 4: CSAT GBHI Stakeholder Survey













































OMB No. 0930-xxxx

Expiration Date xx/xx/xx


Center for Substance Abuse Treatment (CSAT) Grants for the Benefit of Homeless Individuals (GBHI), Treatment for Homeless,

Cross-Site Evaluation


Stakeholder Survey




Today’s Date: |___|___||___|___||___|___|
MO DAY YR



CSAT GBHI Site Number |___|___|___|___|___|



Stakeholder Organization Identification Number |___|___|___|___| [Pre-filled]














___________________________________________________

Public Burden Statement: An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number.  The OMB control number for this project is 0930-xxxx.  Public reporting burden for this collection of information is estimated to average 17 minutes per respondent, per year, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to SAMHSA Reports Clearance Officer, 1 Choke Cherry Road, Room 7-1044, Rockville, Maryland, 20857.

Welcome—and thank you for taking this survey!

  1. First we would like to ask about your personal involvement with the local CSAT GBHI project. For each of the following statements please indicate whether it describes your involvement.

a. I helped plan for or prepare our initial CSAT GBHI grant application ___Yes ___No

b. I have been involved with the CSAT GBHI project since it was funded ___Yes ___No

c. I regularly attend stakeholder meetings ___Yes ___No

d. I am directly involved with the CSAT GBHI project ___Yes ___No

  1. Has Federal funding for your local CSAT GBHI project ended? ___Yes ___No

[If Yes, Q21 will be asked; If No it will be skipped.]

About your Agency

  1. The next questions are about your agency

a. Which of the following types best describes your agency or organization? (check all that apply)

___Social services

___Substance abuse treatment

___Mental health treatment

___Hospital

___Housing

___Shelter

___Drop-in center

___Employment or job skills

___Education

___Veterans

___Criminal justice

___Case management

___Not a service provider (e.g., state/city government)

___Other, specify:

b. Is your agency or organization: (check one)

___State or local government agency

___For-profit company

___Non-profit organization

___Faith-based organization

___University

___Other, specify:

c. What types of staff expertise does your agency or organization make available to CSAT GBHI project clients? (check all that apply)

___Licensed Psychiatrist

___Licensed Psychologist

___Licensed Social Worker

___Licensed Registered Nurse

___Certified/licensed substance abuse counselor

___Vocational specialist

___Housing specialist

___Case manager

___Peer advocate

___Other (please specify)_______________

d. What percentage of your agency or organization clients receives SSI/SSD for a psychiatric or medical disability? (check one)

___ None

___1% to 25%

___26% to 50%

___51% to 75%

___76% to 100%

___Don’t Know

e. For what percentage of your clients does your agency or organization serve as a representative payee for SSI/SSD?

___ None

___1% to 25%

___26% to 50%

___51% to 75%

___76% to 100%

___Don’t Know

___Not applicable

Services Provided

  1. The following questions address the types of services provided by your agency or organization. Please indicate whether each service is provided by your agency or organization staff and/or through referrals or linkages. For each service that is directly provided by your agency, please indicate whether the client pays a fee or a co-pay whether “out of pocket”, through insurance or government subsidy for housing, etc.

Service

Provided by


Program Staff in my Agency

Referrals/
linkages

If Yes provided by Your Agency:

Client pays fee

a. Substance abuse treatment

Yes No

Yes No

Yes No

b. Mental health treatment

Yes No

Yes No

Yes No

c. Integrated mental health and substance abuse treatment

Yes No

Yes No

Yes No

d. Case management

Yes No

Yes No

Yes No

e. Substance abuse and mental health screening/assessment

Yes No

Yes No

Yes No

f. Detoxification services

Yes No

Yes No

Yes No

g. Medication/med. management

Yes No

Yes No

Yes No

h. Drug testing

Yes No

Yes No

Yes No

i. Discharge planning

Yes No

Yes No

Yes No

j. Aftercare

Yes No

Yes No

Yes No

k. Crisis care (e.g., 24 hour crisis response service)

Yes No

Yes No

Yes No

l. Self help groups/peer support

Yes No

Yes No

Yes No

m. General medical treatment

Yes No

Yes No

Yes No

n. Specialized medical care for women

Yes No

Yes No

Yes No

o. HIV/AIDS testing

Yes No

Yes No

Yes No

p. HIV/AIDS/STD medical treatment

Yes No

Yes No

Yes No

q. HIV/AIDS/STD prevention education

Yes No

Yes No

Yes No

r. Vocational training

Yes No

Yes No

Yes No

s. Job placement/Employment

Yes No

Yes No

Yes No

t. Education/GED program

Yes No

Yes No

Yes No

u. Housing

Yes No

Yes No

Yes No

v. Housing assistance

Yes No

Yes No

Yes No

w. Housing readiness training

Yes No

Yes No

Yes No

x. Family counseling/services

Yes No

Yes No

Yes No

y. Money management

Yes No

Yes No

Yes No

z. Benefits application (e.g., SSI/SSD, food stamps)

Yes No

Yes No

Yes No

aa. Medical insurance applications (including Medicaid/Medicare)

Yes No

Yes No

Yes No

bb. Transportation

Yes No

Yes No

Yes No

cc. Assistance getting identification

Yes No

Yes No

Yes No

dd. Legal assistance

Yes No

Yes No

Yes No

ee. Parenting skills/education

Yes No

Yes No

Yes No

ff. Childcare

Yes No

Yes No

Yes No

gg. Other, specify: __________________________

Yes No

Yes No

Yes No


  1. Has your participation as a partner in the CSAT GBHI project changed the services your agency provides? ___Yes ___No [Skip to Q7]

  2. If Yes, please indicate whether each of the services offered by your agency listed below has not changed, been expanded, or been added as a result of your participation as a partner in the CSAT GBHI project. (Check one box for each service.) [Note: Only items endorsed “Yes” as provided in Q4 will be displayed in Q6]

Service

Not changed

Expanded service

Added new service

a. Substance abuse treatment

b. Mental health treatment

c. Integrated mental health and substance abuse treatment

d. Case management

e. Substance abuse and mental health screening/assessment

f. Detoxification services

g. Medication/med. management

h. Drug testing

i. Discharge planning

j. Aftercare

k. Crisis care (e.g., 24 hour crisis response service)

l. Self help groups/peer support

m. General medical treatment

n. Specialized medical care for women

o. HIV/AIDS testing

p. HIV/AIDS/STD medical treatment

q. HIV/AIDS/STD prevention education

r. Vocational training

s. Job placement/Employment

t. Education/GED program

u. Housing

v. Housing assistance

w. Housing readiness training

x. Family counseling/services

y. Money management

z. Benefits application (e.g., SSI/SSD, food stamps)

aa. Medical insurance applications (including Medicaid/Medicare)

bb. Transportation

cc. Assistance getting identification

dd. Legal assistance

ee. Parenting skills/education

ff. Childcare

gg. Other, specify:
________________________

[On web survey, for questions 7-9: Only ask 7 IF Q4a = YES, If No, skip to Q8; Only ask 8 if Q4b is = Yes, If no, skip to Q9, Only ask Q9 if Q4c =Yes. If Q4a, Q4b, and Q4c =No, Skip to Q10.]

  1. [If yes, to Q4a]. You answered that your agency staff directly provides substance abuse treatment. Approximately what percentage of your agency’s clients receive each of the following type(s) of substance abuse treatment services?

    Substance Abuse Treatment Services

    None

    1%–25%

    26%–50%

    51%–75%

    76%–100%

    7a. ANY substance abuse treatment






    7b. Group outpatient counseling






    7c. Individual outpatient counseling






    7d. Pharmacotherapy (e.g., methadone, buprenorphine, etc)






    7e. Residential treatment (group and individual counseling)






    7f. AA/NA or other 12-step peer support






    7g. Other, specify:






  2. [If yes to Q4b] You answered that your agency staff directly provides mental health treatment. Approximately, what percentage of your agency’s clients receive each of the following type(s) of mental health treatment services?

    Mental Health Treatment Services

    None

    1%–25%

    26%–50%

    51%–75%

    76%–100%

    8a. ANY mental health treatment services






    8b. Group outpatient counseling






    8c. Individual outpatient counseling






    8d. Residential treatment (group and individual counseling)






    8e. Trauma/PTSD treatment/services






    8f. Prescribed psychotropic medication






    8g. Peer to peer mental health counseling/support






    8h. Other, specify:






  3. [If YES to Q4c]. You answered that your agency directly provides integrated mental health and substance abuse treatment to GBHI participants. Please tell us about the integrated mental health and substance abuse treatment you provide to GBHI clients.

    a. Clients are screened for both mental health and substance use problems

    Yes No

    b. Clients are assessed for both mental health diagnosis and substance use diagnosis with a licensed professional and accompanying treatment needs

    Yes No

    c. Clients receive mental health services on-site and are referred to substance abuse treatment services off-site

    Yes No

    d. Clients receive substance abuse treatment services on-site and are referred for mental health services, including medication management, off-site

    Yes No

    e. Clients receive mental health and substance abuse treatment at the same site

    Yes No

    f. Clients receive on-site group sessions specifically designed to address both mental health and substance use problems (e.g., dual diagnosis groups)

    Yes No

    g. Staff include mental health professionals who provide mental health treatment and substance abuse professionals who provide substance abuse treatment

    Yes No

    h. Staff are cross-trained in substance abuse and mental health treatment

    Yes No

    i. Clients must be in recovery prior to beginning mental health treatment

    Yes No

    j. Mental health and substance abuse treatment staff serve on the same team and collaborate on treatment plan

    Yes No

    k. Clients must be stable mentally before beginning substance abuse treatment

    Yes No

  4. Please indicate whether each Evidence Based Practice (EBP) is being or was implemented by your agency or organization GBHI initiative BEFORE, DURING, or AFTER the local GBHI project was funded.

    EBP

    Has your agency ever implemented this EBP?

    Before GBHI Project

    During GBHI Project

    After Cessation of GBHI Project Funding

    a. 12-Step

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    b. Assertive Community Treatment (ACT)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    c. Adolescent Community Reinforcement Approach (ACRA)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    d. Case management (other than ACT, SBCM)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    e. Cognitive Behavioral Therapy (CBT)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    f. Contingency Management

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    g. Critical Time Intervention (CTI)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    h. Dialectical Behavior Therapy (DBT)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    i. Double Trouble

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    j. Family Education (e.g., Family Psychoeducation)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    k. Family treatment (e.g., Multi-Systemic Treatment (MST))

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    l. Housing First

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    m. Integrated Dual Disorders Treatment (IDDT)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    n. Illness Management and Recovery (IMR)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    o. Matrix Model

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    p. Medication management (e.g., Medication Algorithms Practices)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    q. Motivational Enhancement Therapy (MET)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    r. Motivational Interviewing (MI)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    s. Service Outreach and Recovery (SOAR)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    t. Stages of Change

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    u. Strengths-Based Case Management (SBCM)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    v. Substance abuse counseling

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    w. Supportive Employment

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    x. Therapeutic Community (TC)/Modified Therapeutic Community (MTC)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    y. Trauma EBP (e.g., Seeking Safety, Trauma Recovery and Empowerment Model (TREM), Sanctuary model)

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    z. Treatment Improvement Protocol (TIP) Series

    Specify: TIP #_________

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

    aa. Other, specify: ___________________

    Yes No [if No, skip to next question]

    Yes No

    Yes No

    Yes No

  5. Can you please tell us about the role of client choice in treatment

  1. In which ways does your agency accommodate client choice with regard to treatment? (check all that apply)

___ Type of treatment (e.g., substance abuse, trauma, integrated treatment, etc.)

___Types of medication prescribed
___ Modality of treatment (e.g., group vs. individual)

___ Treatment setting (e.g., residential, outpatient, continuing day treatment, at housing)

___Length of treatment

___ Other, specify ________________

  1. Treatment assignments are determined by (check all that apply)

___ Client Choice

___ The treatment program

___ Criminal justice record

___ Probation/parole considerations
___ Being clean and sober

___ Reached a certain phase of treatment

___ Stability of mental health symptoms

___ Stage of change

___ Other clinical determinations, specify

___ Psychiatric advanced directive

___ other, specify: ______________



  1. Does your agency provide housing? ___Yes ___No [Skip to Q17]

Housing

  1. Which type(s) of housing does your agency use? (check all that apply)

___ Emergency Housing (short-term, e.g. emergency shelter, crisis housing, safe haven)
___ Time-limited Housing (e.g. transitional, halfway house)
___ Permanent Housing (e.g. tenant holds lease)
___ Public Housing
___ Other subsidized housing (e.g. affordable housing for seniors or persons with disabilities)

___ Vouchers for Housing: Shelter Plus
___ Vouchers for Housing: Shelter Plus care
___ Vouchers for Housing: Section 8
___ Scatter-site apartments
___ Single-site apartments (e.g. 2 or more apartments set aside for target population)

___ Congregate Housing (e.g. SRO, rooms with shared common areas)
___ Housing through Residential Treatment
___ Permanent On-site support services with no time limit
___ Permanent Off-site support services with no time limit
___ Time-limited support services (1 year or less)
___ Housing First

___ Other, specify:

  1. Which other housing-related services does your agency provide participants? (check all that apply)

___ Housing readiness
___ Daily skills (food shopping, cleaning, etc.)
___ Time planning
___ Cooking
___ Money management
___ Furniture
___ Other, specify

___ None of these

  1. In which ways does your agency accommodate client choice with regard to housing? (check all that apply)

___ Housing location
___ Type of housing in terms of whether treatment (substance abuse or mental health) is required

___ Type of housing in terms of permanence/transitional/crisis
___ Other, specify

___ Not able to accommodate client choice

  1. Housing assignments are determined by: (check all that apply)

___ Client choice

___ The treatment program

___ Criminal justice record

___ Probation/parole considerations
___ Being clean and sober

___ Reached a certain phase of treatment

___ Stability of mental health symptoms

___ Other clinical determinations, specify

___ Other, specify:

Implementation of Local CSAT GBHI Initiative

  1. The following statements refer to your agency or organization’s staff experience with cultural competence, gender services and trauma. The statements are worded for grantees that are currently operating. If your local CSAT GBHI grant has ended, please think about the situation just prior to the grant ending. Please indicate the extent to which you agree or disagree.

Please indicate the extent to which you agree or disagree with the following statements about the services provided by your agency or organization:

strongly agree (SA), agree (A), neither agree nor disagree (N), disagree (D), or strongly disagree (SD)

SA

A

N

D

SD

a. Our staff has experience serving the target population (e.g., homeless youth, adults or families with substance use and/or co-occurring mental disorders)






b. Our staffing has diversity reflecting the target population






c. We have specific plans to overcome language barriers (bilingual staff, instruments in various languages)






d. We have had training(s) on cultural sensitivity






e. We assess the client’s trauma history






f. We offer trauma-specific treatment or other services






g. We have had training(s) on trauma-informed treatment or services






h. We offer gender-specific treatment or services options






i. We have had training(s) on gender-specific treatment or other services






j. Our clients have choice in selecting treatment or other services in which to participate






k. Our clients have choice in selecting type of housing






l. We conduct client satisfaction surveys






m. Clients/consumers serve as paid staff members







  1. The following statements refer to the implementation and operation of the local CSAT GBHI project. The statements are worded for grantees that are currently operating. If your local CSAT GBHI grant has ended, please think about the situation just prior to the grant ending. Please indicate the extent to which you agree or disagree.

Please indicate the extent to which you agree or disagree with the following statements about the implementation and operation of your CSAT GBHI project:

strongly agree (SA), agree (A), neither agree nor disagree (N), disagree (D), or strongly disagree (SD)

SA

A

N

D

SD

a. Information sharing about specific clients among partners has improved as a result of CSAT GBHI






b. Communication among partnering organizations has improved as a result of CSAT GBHI






c. CSAT GBHI partners have created common goals as a result of the CSAT GBHI project






d. Support for the CSAT GBHI project from grantee agency line staff has been strong






e. Support for the CSAT GBHI project from housing partner(s) line staff has been strong






f. Support for the CSAT GBHI project from substance abuse partner(s) line staff has been strong






g. Support for the CSAT GBHI project from mental health treatment partner(s) line staff has been strong






h. Support for the CSAT GBHI project from housing partner(s) administration has been strong






i. Support for the CSAT GBHI project from substance abuse partner(s) administration has been strong






j. Support for the CSAT GBHI project from mental health treatment partner(s) administration has been strong






k. CSAT GBHI has increased clients’ willingness to access available services






l. CSAT GBHI has increased my agency or organization’s capabilities to provide clients effective and appropriate services






m. The CSAT GBHI project has tapped into other federal, state or local government funding to enhance its activities during CSAT GBHI funding






n. The CSAT GBHI project has tapped into federal, state or local government funding to sustain its activities after CSAT GBHI funding ends






o. My agency has been involved in sustainability planning to help the CSAT GBHI project continue after CSAT GBHI funding ends






p. The CSAT GBHI project has implemented targeted approaches and strategies as planned






q. The CSAT GBHI project has effectively overcome obstacles or setbacks






r. CSAT GBHI has improved integration of services for target clients in our community






s. CSAT GBHI has fostered coordination between different types of service providers






t. CSAT GBHI includes members from all necessary or relevant agencies or organizations






u. Our CSAT GBHI project has clear criteria on how resources are allocated






v. CSAT GBHI goals and strategies are well-focused






w. CSAT GBHI has effectively utilized pre-existing community capabilities and assets






x. CSAT GBHI efforts have been undercut by turf battles or in-fighting






y. CSAT GBHI has had insufficient involvement from agency leaders






z. CSAT GBHI has used too much of a “top down” approach






aa. CSAT GBHI has used too much of a “bottom up” approach






bb. Staff turnover has limited effectiveness of CSAT GBHI activities






cc. CSAT GBHI has placed too much emphasis on substance abuse treatment, at the expense of housing






dd. CSAT GBHI has placed too much emphasis on housing, at the expense of substance abuse treatment






ee. Formal interagency agreements (e.g., MOUs) have facilitated CSAT GBHI efforts






ff. CSAT GBHI has fostered development of uniform application, eligibility criteria, or intake assessments






gg. CSAT GBHI efforts have been supported by co-location of services






hh. CSAT GBHI has increased use of interagency MIS or client tracking systems






ii. The CSAT GBHI project has focused on the wrong clients






jj. CSAT GBHI has had little effect on how my agency or organization serves clients






kk. CSAT GBHI will have little lasting impact on the treatment system in our community






ll. TA provided under CSAT GBHI has helped my agency or organization contribute to CSAT GBHI objectives







The next questions ask about your collaboration with other agencies or organizations now involved with the local CSAT GBHI project.

  1. Prior to your local CSAT GBHI project, how often did you collaborate with agencies or organizations in each of the following areas?

    Collaborations with…

    Frequency of collaboration prior to CSAT GBHI


    Never

    Rarely

    Occasionally

    Frequently

    Don’t know


    Social services (including benefits)


    Substance abuse treatment


    Mental health treatment


    Hospital


    Housing


    Shelters


    Drop-in center


    Medical


    Education


    Employment or job training


    Veterans agency


    Criminal justice


    Peer-Consumer/Family advocacy


    Policy-makers/legislators


    Research/evaluation


  2. Since the start of your local CSAT GBHI project how often have you collaborated with agencies or organizations in each of the following areas?

Collaborations with…

Frequency of collaboration since CSAT GBHI


Never

Rarely

Occasionally

Frequently

Don’t know


Social services (including benefits)


Substance abuse treatment


Mental health treatment


Hospital


Housing


Shelters


Drop-in centers


Medical


Education


Employment or job training


Veterans agency


Criminal justice


Peer-Consumer/Family advocacy


Policy-makers/legislators


Research/evaluation



[IF Q2 = YES, GO TO Q21; IF Q2 = NO, SKIP to Q22]

  1. Since Federal funding of your local CSAT GBHI project stopped, how often have you collaborated with agencies or organizations in each of the following areas?

    Collaborations with…

    Frequency of collaboration since CSAT GBHI


    Never

    Rarely

    Occasionally

    Frequently

    Don’t know


    Social services (including benefits)


    Substance abuse treatment


    Mental health treatment


    Hospital


    Housing


    Shelters


    Drop-in centers


    Medical


    Education


    Employment or job training


    Veterans agency


    Criminal justice


    Peer-Consumer/Family advocacy


    Policy-makers/legislators


    Research/evaluation


  2. Since the start of your local CSAT GBHI project, how effective have your collaborations been with agencies or organizations in each of the following areas? That is, how effective have your collaborations been in helping your local CSAT GBHI project achieve its intended outcomes?

Collaborations with…

Effectiveness of collaboration in helping achieve outcomes

Not effective

Somewhat effective

Very effective

Don’t know

Social services (including benefits)

Substance abuse treatment

Mental health treatment

Hospital

Housing

Shelters

Drop-in centers

Medical

Education

Employment or job training

Veterans agency

Criminal justice

Peer-Consumer/Family advocacy

Policy-makers/legislators

Research/evaluation


THANK YOU VERY MUCH for participating in the survey!

The information you provided will be valuable in helping to improve the CSAT GBHI program.

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