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pdfAttachment D: POOL OF KNOWN QUESTIONS
TABLE OF CONTENTS
1.
RESPONDENTS’ CHARACTERISTICS AND KNOWLEDGE ..................2
AGE (AGE).................................................................................................................... 2
EDUCATION (ED)........................................................................................................ 2
GENDER (GEND) ........................................................................................................ 3
GROUP CHARACTERISTICS (GR) ......................................................................... 3
INCOME (INCOM) ....................................................................................................... 4
KNOWLEDGE (KNOW) .............................................................................................. 5
KNOWLEDGE/Leave-No-Trace (LNT) ..................................................................... 8
LANGUAGE (LANG).................................................................................................... 9
PARTNER (PART) ....................................................................................................... 9
RACE/ETHNICITY (RACE/ETH) ............................................................................. 10
RESIDENCE (RES) ................................................................................................... 11
TRANSPORTATION (TRANS) ................................................................................ 12
VISITATION HISTORY (VISITHIS) ......................................................................... 12
2.
TRIP PLANNING (TPLAN) ......................................................................13
3.
TRIP BEHAVIORS...................................................................................18
ACTIVITIES (ACT) ..................................................................................................... 18
FUTURE VISIT (FVIS)............................................................................................... 24
ITINERARY (ITIN)...................................................................................................... 27
LEARNING (LEARN) ................................................................................................. 29
TRAILS AND BACKCOUNTRY USE (TBACK)..................................................... 30
TRANSPORTATION (TRANS) ................................................................................ 32
TRIP CHARACTERISTICS (TRIPC)....................................................................... 34
4.
PREFERENCES/MOTIVES/ATTITUDES ................................................42
PLACE ATTACHMENT (PA).................................................................................... 42
RECREATION PREFERENCES (PREF)............................................................... 44
SOUNDSCAPE PERCEPTIONS (SOUND)........................................................... 45
THEORY OF PLANNED BEHAVIOR QUESTIONS (TpB).................................. 49
5.
CROWDING AND VISITOR EXPERIENCES ..........................................52
CROWDING PERCEPTIONS (CROWD)............................................................... 52
CROWDING ATTITUDES (CRWDATT)................................................................. 56
VISITOR EXPERIENCE AND RESOURCE PROTECTION (VERP) ................ 62
6.
EVALUATIONS/OPINIONS OF SERVICES, FACILITIES, AND
MANAGEMENT..................................................................................................65
EVALAUTION OF FEES (EVALFEE) ..................................................................... 65
EVALUATION OF SERVICES/RESOURCES (EVALSERV).............................. 65
EVALUATION OF TRANSPORTATION (EVALTRAN)........................................ 72
OPINIONS ON PARK MANAGEMENT (OPMGMT) ............................................ 73
TRUST IN THE NPS (TRUST)................................................................................. 75
1
1. RESPONDENTS’ CHARACTERISTICS AND
KNOWLEDGE
AGE (AGE)
AGE1: In what year were you born? _______
AGE 2: What is your age? _________
AGE 3: For you and your personal group on this visit, please indicate (if you do
not know the answer, leave blank).
a) Current
b) U.S. Zip Code
c & d) Number of visits
age
or name of
made to [NPS site]
country
(including this visit)
other than U.S.
past 12 months lifetime
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
EDUCATION (ED)
ED1: Please indicate the highest level of education you have completed. Please
mark ( ) only one.
•
O
Some high school
O
Bachelor’s Degree
O
High School Diploma/GED
O
Graduate Degree
O
Some college
ED2: What is the highest level of formal education you have completed? Please
•
mark ( ) only one.
O Less than high school
O Some high school
O High school graduate
O Vocational/trade school certificate
O Some college
2
O Two-year college degree
O Four-year college degree
O Masters Degree
O Ph.D., M.D., J.D., or equivalent
GENDER (GEND)
GEND1: Are you …?
O Male
O Female
•
GEND2: What is your gender? Please mark ( ) one.
O
Male
O
Female
•
GEND3: What is your sex? Please mark ( ) one.
O
Male
O
Female
GROUP CHARACTERISTICS (GR)
GR1: Are you traveling with a pet today?
O
No
O
Yes (Specify pet type(s): ______________________)
GR2: Does anyone in your group have a physical condition that made it difficult
to access or participate in park activities or services?
O
Yes
O
No
If YES, on this visit what activities or services did the person(s) have difficulty
accessing or participating in? Please mark ( ) all that apply.
•
O None
O [area-specific list of activities and services]
Because of the physical condition, what specific problems did the person(s)
have? Please mark ( ) all that apply.
O
Hearing (difficulty hearing ranger programs, bus drivers, audiovisual exhibits or programs, or information desk staff even with
hearing aid)
O
Visual (difficulty in seeing exhibits, directional signs, visual aids
that are part of programs even with prescribed glasses or due
to blindness)
O
O
3
•
Mobility (difficult in accessing facilities, services, or programs
even with walking aid and/or wheelchairs)
Other (Please describe:
)
GR3: How many people were in your personal group, including yourself?
____ Number of people
GR4: List the number of vehicles that you and your group used to arrive at [NPS
site].
Number of vehicles
GR5: On this visit, what kind of personal group (not guided tour/school group)
were you with? Please mark ( ) only one.
•
O
Alone
O
Family
O
Friends
O
Family and friends
O
Other (Please specify:
)
GR6: On this visit, were you and your personal group with the following type of
groups?
Guided tour group
O
Yes
O
No
School/educational group
O
Yes
O
No
O
No
Other organized group
O Yes
(such as business group, scout group, etc.)
INCOME (INCOM)
INCOM1: Which category best represents your annual household income?
•
Please mark ( ) only one.
O Less than $24,999
O $25,000 to $34,999
O $35,000 to $49,999
O $50,000 to $74,999
O $75,000 to $99,999
O $100,000 to $149,999
O $150,000 to $199,999
O $200,000 or more
O Do not wish to answer
INCOME2: What was your household’s total income during the past 12 months?
______________________
4
KNOWLEDGE (KNOW)
KNOW1: Prior to this visit, were you and your group aware of [NPS site]?
O
Yes
O
O
No
Not sure
KNOW2: Prior to this visit, were you and your group aware that [NPS site] is
managed by the National Park Service (NPS)?
O
Yes
O
O Not sure
No
KNOW3: Prior to this visit, were you and your group aware that you would be
visiting [NPS site], an area managed by the National Park Service?
O
Yes
O
O
No
Not sure
KNOW4: Prior to this visit, did you and your group know who [important person of
NPS site] was?
O
Yes
O
No
O Not sure
KNOW5: Prior to this visit, were you and your group aware of [important area in
NPS site]?
O
5
Yes
O
No
O
Not sure
KNOW6: Prior to this visit, were you and your group aware of the following
nearby National Park Service sites. Please mark ( ) all sites you were aware
of in column a.
•
b) If you were not previously aware of these sites, did you and your group
find out about them on this visit? Please mark ( ) all that apply in column
b.
•
c) Have you and/or your group members ever visited these sites? Please
mark ( ) all that apply in column c.
•
a) Prior to visit, aware of site?
O
b) Find out on this visit? c) Ever visited site?
O
[area-specific list of nearby sites]
O
KNOW7: Prior to this visit to [NPS site], were you and your group aware of the
difference between a national park area and a national forest? Please mark
( ) only one.
•
O
Yes
O No
O
Not sure
KNOW8: Prior to this visit, were you and your group familiar with [NPS site] rules
and regulations?
O
Yes
O
O
No
Not sure
KNOW9: How familiar are you with the purposes and characteristics of federally
•
designated Wilderness areas? Please mark ( ) only one.
O
Not at all familiar
O
Somewhat familiar
O
Very familiar
O Extremely familiar
KNOW10: Over X% of the [NPS site] is designated wilderness area. Prior to this
visit to the park, were you aware of this fact?
O
6
Yes
O
No
O
Not sure
KNOW11: Prior to this visit, were you aware of the following values of a
wilderness area? Please mark ( ) in column b or leave blank if you were not
aware of the value.
•
c) Did you learn about the values of a wilderness during this visit to [NPS
site]? Please mark ( ) in column c or leave blank if you did not learn.
•
d) On a future visit, would you like to learn about the values of a wilderness?
Please mark ( ) in column d or leave blank if you are not interested in
learning.
•
Values of a wilderness area
[area-specific list of wilderness values
(e.g. untouched/undeveloped
landscape, opportunity for solitude,
protection of unpolluted watershed, etc)]
Other value of wilderness (Specify:
_____________________________)
b) Aware before c) Learned on d) Would like to
my visit)
learn more
this visit
O
O
O
O
O
O
KNOW12: The National Park Service manages [NPS site]. [Other land
management agency] manages land [near (e.g. east, south, etc)] of the [NPS
site]. Prior to this visit, were you aware that two different organizations
administer these sites? Please mark (•) only one.
O Yes, aware sites were managed by two different organizations
O No, thought both sites were managed by the National Park Service
O No, thought both sites were managed by [other management agency]
O Didn’t know who managed either site
KNOW13: [NPS site] was established because of its significance to the nation. In
your opinion, what is the national significance of this park?
________________________________________________________________
7
KNOWLEDGE/Leave-No-Trace (LNT)
•
LNT1: Food scraps from meals/cooking should be… Please mark ( ) only one.
O
Disposed of in available trash cans
O
Buried at least 6 inches below ground
O
Packed out
O
Placed in backcountry toilets
O
Don’t know
LNT2: Have you ever participated in an official low-impact practices training or
workshop (e.g., Leave No Trace training)? Please mark ( ) only one.
O Yes
•
O
No
LNT3: How would you describe your current knowledge of low-impact practices
in backcountry settings? Please mark ( ) only one.
O Novice
•
O
Intermediate
O
Expert
LNT4: It is okay to walk off of the marked/signed trails to enjoy plants up-close,
as long as you stay in places where others have already walked. Please mark
( ) only one.
•
O
True
O
False
O
Don’t know
LNT5: What should you do when you see wildlife approaching your campsite?
Please mark ( ) only one.
O Put food on the ground to feed the animal
•
8
O
Make noise to scare the animal away
O
Be quiet and try not to startle the animal
O
O
Quietly approach the animal to get a better view
Don’t know
LNT6: When disposing of human waste in backcountry areas where toilets are
not available, it is best too... Please mark ( ) only one.
O Leave all waste above ground
•
O
Bury all waste
O
Bury excretions, pack out toilet paper
O
Pack out all human waste
O
Don’t know
LANGUAGE (LANG)
LANG1: What language (if any other than English) is frequently spoken in your
home?
O English only
Language (other than English): _______________
LANG2: When visiting an area such as [NPS site], what one language do you
and most members of your personal group prefer to use for the following?
Speaking:
O
English
O
Other (Specify)
Reading:
O
English
O
Other (Specify)
In your opinion, what services in the park need to be provided in languages
other than English? Please specify or mark ( ) none
O None
O Other (Specify) ______________________
•
LANG3: Which one language do you and members of your personal group
primarily use to communicate with each other?
O
O
English
Other (Specify)
PARTNER (PART)
PART1: Are you or any members of your personal group a member of the [friends
group]?
O No
O Yes
If NO, would you be interested in joining or supporting the [friends group]?
O
No, unlikely
If NO, why not?
9
O
Yes, likely
______________________________________________
PART2: [Name of partner/friends group] is a friends group that supports [NPS
site] through educational programs, awareness, and funding. Prior to this visit,
were you and your group aware of the [friends group]?
O
O
Yes
No
PART3: Prior to your visit, had you and your personal group ever heard of the
following groups? Please mark ( ) only one.
•
[NPS site affiliate/partner group]
O
Yes
O
No
[NPS site affiliate/partner group]
O
Yes
O
No
RACE/ETHNICITY (RACE/ETH)
RACE/ETH 1: Are you or members of your personal group Hispanic or Latino?
Please mark ( ) for you and each group member.
•
Member Member Member Member
#3
#4
#5
#6
Member
#7
Yourself
Member
#2
Hispanic or
Latino?
O
O
O
O
O
O
O
Not Hispanic
or Latino
O
O
O
O
O
O
O
RACE/ETH2: For you only, are you Hispanic or Latino?
O
Yes
O
No
•
RACE/ETH3: What is your race? Please mark ( ) one or more.
10
O
American Indian or Alaska Native
O
Asian
O
Black or African American
O
Native Hawaiian or
other Pacific Islander
O
White
RACE/ETH4: What is your race? What is the race of each member of your
personal group? Please mark ( ) one or more for you and each group
member.
•
Yourself
Member Member Member Member Member
#2
#3
#4
#5
#6
Member
#7
American Indian or
Alaska Native
O
O
O
O
O
O
O
Asian
O
O
O
O
O
O
O
Black or African
American
O
O
O
O
O
O
O
Native Hawaiian or
other Pacific
Islander
O
O
O
O
O
O
O
White
O
O
O
O
O
O
O
RACE/ETH5: Which of these categories best indicates your race? Answer only
for yourself. Please check ( ) one or more.
•
O
American Indian or Alaska Native
O
Asian
O
Black or African American
O
Native Hawaiian or
other Pacific Islander
O
White
RESIDENCE (RES)
RES1: Where do you live?
City ________________ State_____ ZIP ______
Country (if not US) _______________________
RES2: Are you a permanent resident or citizen of the U.S.?
O No ― What is your country of origin?
______________________________
O Yes ― What is your zip code and state of residence?
Zip Code _______________________________
State _______________________________
RES3: Do you live in the United States?
O Yes (What is your Zip Code? __________)
O No (What country do you live in? __________________________)
11
RES4: How long have you lived in the community where you now live? _______
years
TRANSPORTATION (TRANS)
TRANS1: Have you ridden the park shuttle before today? Please mark ( ) only
one.
O Yes, More than once
O No
•
O Yes, Once
TRANS2: How frequently do you ride public transit for work or commuting?
Please mark ( ) only one.
•
O Never
O Infrequently
O Monthly O Weekly
O Daily
VISITATION HISTORY (VISITHIS)
VISITHIS1: Have you visited [NPS site] before today?
O
O
Yes
No
If YES, approximately how many times have you visited [during specific
time period]?
Number of prior visits: __________
VISITHIS2: Have you visited [specific location within the park] before today?
O Yes
O No
If yes, about how many times have you visited [specific location within the
park], including this visit?
______
Number of visits OR
O
Don’t know/Not sure
VISITHIS3: How many times have you visited [NPS site] in the last 12 months?
___________ (Including today)
VISITHIS4: How many years have you been visiting [NPS site]?
______ years
12
OR
O This is my first visit
2. TRIP PLANNING (TPLAN)
TPLAN1: As you were planning your trip, what activities did you and your group
expect to include on this visit? Please mark ( ) all that apply.
•
[area-specific list of activities]
O
TPLAN2: If you and your group used the park website (www.nps.gov/[site]/) prior
to or during this visit, please rate how helpful the website was in planning your
visit. Please mark ( ) only one.
•
O
Did not use website
Not at all
Somewhat
Moderately
Very
helpful
helpful
helpful
helpful
O
O
O
O
Extremely
helpful
O
TPLAN3: Do you and your group have any suggestions to improve the park
website? Please be specific.
_________________________________________________________
TPLAN4: How did this visit to [NPS site] fit into your travel plans? Please mark
( ) only one.
•
O
[NPS site] was primary destination
O
[NPS site] was one of several destinations
O
[NPS site] was not a planned destination
TPLAN5: How much time did you and your personal group plan to spend
in the park?
O
No planned amount of time
Hours OR
13
Minutes
TPLAN6: In deciding to visit this national park, please indicate (on a scale of 1-5)
the extent to which the following factors influenced your decision. (Circle the
number of your choice.)
Did Not
Influence
[area-specific list of factors (e.g. activity
participation, historical or culture elements, to
visit an NPS site, etc.)]
1
Strongly
Influenced
2
3
4
5
TPLAN7: From the list above, which is the most important reason for you to visit
this national park? ________________________________________________
TPLAN8: In preparing for this visit to [NPS site], what safety measures (such as
wearing sunscreen, bringing drinking water, wearing proper footwear, etc.) did
you and your personal group take? Please be specific.
O
None
TPLAN9: On this visit, did you and your personal group feel prepared for common
safety situations (such as exposure to sun, heat, access to drinking water,
flash floods, lack of proper footwear, etc.) that you encountered in the
park?
O
Yes
O
No
TPLAN10: Prior to this visit, how did you and your personal group obtain
information about safety measures?
14
O
Did not obtain any safety information
O
[area-specific list of information options]
O
Other (Please specify:
)
TPLAN11: Prior to this visit, how did you and your group obtain information about
[NPS site]? Please mark (•) all that apply in column a.
b) On future trips to [NPS site], what sources would you and your group
prefer to use to obtain information in planning your visit? Please mark ( )
all that apply in column b.
•
a) Prior to this visit?
b) On a future visit?
O
Obtained no information prior to visit Î Go on to Part c of this Question
O
Live in local area
O
O
O
[area-specific list of options (e.g. web site, friends/family,
school program, television show, other NPS sites, etc)]
O
Other (Please specify:
)
O
TPLAN12: From the sources marked above, did you and your group receive the
type of information about the park that you needed?
O
No
O
Yes
O
Not sure
TPLAN13: If NO, what was the information you and your group needed that was
not available? Please be specific.
TPLAN14: Prior to this visit, were you and your group aware of the tour
reservations system at [NPS site]?
O
Yes
O No
TPLAN15: If YES, did you and your group make tour reservations prior to your
visit?
O Yes
15
No Î c) If NO, how did you and your
group learn about the tours?
TPLAN16: If YES, did you get the tour reservation by calling the toll-free
telephone number or by going online to the National Park Service reservation
website?
O
Calling phone number
O Online
O
Not sure
TPLAN17: Prior to your visit, who in your group made the decision to visit [NPS
site]? Please mark ( ) all that apply.
•
O
[list of personal group members (e.g. head of household) and other
individuals (such as tour guide, etc).]
•
TPLAN18: What determined when you left [NPS site]? Please mark ( )
all that apply.
O
[area-specific list of factors (such as on a fixed tour
schedule, bad weather conditions, lack of things to
do/see, etc)]
O
Other (Please specify:
___)
TPLAN19: When did you and your group make the decision to visit [NPS site]?
Please mark ( ) only one.
•
O
On the day of the visit
O
2-7 days before the visit
O
8-30 days before the visit
O
1-6 months before the visit
O
More than 6 months, but less than a year before the visit
O
A year or more before the visit
TPLAN20: Where do you prefer to get your National Park trip planning
information?
O
[list of options (e.g. web site, friends/family, television, NPS web site,
other web sites, etc)]
O
16
Other (Please specify:
)
TPLAN21: Which factors affected you and your group’s decision to visit [NPS
site] on the day that you visited? Please mark ( ) all that apply.
•
O
[area-specific list of factors]
O
Other (Please specify)
TPLAN22: Why did you and your group choose to visit [NPS site] when you did?
__________________________________________________________
TPLAN23: Were you and your group able to visit all of the locations in [NPS site]
that you planned to?
O
No
O
Yes
TPLAN24: If NO, why not?
____________________________________________
TPLAN25: From the preceding list, what locations were you and your group
unable to spend enough time in?
____________________________________________________________
17
3. TRIP BEHAVIORS
ACTIVITIES (ACT)
ACT1: How likely is it you will [area-specific activity] during this visit? (Circle
one)
1
Very Unlikely
2
3
4
5
6 7
Very Likely
ACT2: I will make an effort to [area-specific activity] during this visit. (Circle one)
1
I definitely will not
2
3
4
5
6 7
I definitely will
ACT3: I intend to [area-specific activity] during this visit. (Circle one)
1 2
Strongly Disagree
3
4
5
6 7
Strongly agree
ACT4: On this visit, did anyone in your personal group participate in the Junior
Ranger program? Please mark ( ) only one.
•
O
Yes, and earned the Junior Ranger badge
O
Yes, participated but did not complete
What prevented your group from earning the badge?
O
No, we did not have any children in the group
O
No, we had children in the group, but did not participate
Why not?
18
ACT5: If your group did not participate in the Junior Ranger program, please
indicate the reason. Please mark ( ) all that apply.
•
O
Did not have any children in the group
O
Did not know about the program
O
Did not have enough time
O
Not interested
O
Other reasons (Please specify:
)
ACT6: On this visit, did you and/or your group attend any of the
informational/interpretive programs that are offered at [NPS site]?
O
O
No
Yes
•
If NO, please mark ( ) all of the reasons that you and/or your group did not
attend the interpretive programs.
O
O
O
Not interested in interpretive programs
[area-specific list of reasons (e.g. subject not interesting, etc)]
Other (Please specify:__________________________
)
ACT7: On this visit, did you and your personal group attend a special event (such
as cultural events, music, movies, etc.)?
O
Yes
O
No
ACT8: On this visit, did you and your personal group attend any ranger-led
activities/ programs at [NPS site]?
O
No
O
Yes Î b) If YES, what program(s) did you
and your group attend?
ACT9: If NO, why not?
O
19
Not interested in activities/programs
O
[area-specific list of reasons]
O
Other reasons (Please specify:
)
ACT10: On this visit, did you and your personal group take a tour with an
independent guide (not a park ranger)?
O
Yes
O
No
ACT11: If YES, did your guide explain the park rules and regulations to you and
your group?
O
Yes
O
No
ACT12: On this visit, did you and your personal group use the audio tour in [areaspecific list of available languages]?
O
Yes
O
No
ACT13: On this visit, did you and your personal group view the visitor center
exhibits?
O
Yes
O
No
ACT14: If YES, please provide one response to each of the following questions.
a) Did you and your group find the exhibit objects interesting?
b) Please rate the length of the exhibit text.
c) Was the exhibit lighting adequate to see the objects on display and read
the text?
a) Objects
interesting?
Exhibit
Circle one
Yes
[area-specific list of exhibits]
No
b) Length of
text?
1=Too short
2=About right
3=Too long
_____
c) Exhibit
lighting
adequate?
Circle one
Yes
No
ACT15: Did you see any aircraft during your visit in [NPS site] today?
O Yes
O
No
ACT16: Did you hear any aircraft during your visit in [NPS site] today?
O Yes
O
No
ACT17: On this visit, how did you and your group explore [NPS site]? Please
mark ( ) only one.
•
O
20
[list of area-specific options (such as self-guided in private vehicle,
education/school tour, commercial tour, etc.)]
ACT18: On this visit to [NPS site], what activities did you and/or your
group participate in? Please mark (•) all that apply in the column a.
b) For visits to [NPS site] during the past 12 months, please list the
number of times you and/or your group participated in these
activities. Mark (•) only one for each activity in column b. If you
have not visited during the past 12 months, go on to question X after
completing column a.
a) This
visit?
O
O
b) Frequency of activities
during past 12 months? Mark (•) one
Sever
Several Several
al
times a times a times Only
week
month a year once
Activity
[area-specific list of activities]
Never
Daily
O
O
O
O
O
O
Other (Please specify:
________________)
O
O
O
O
O
O
ACT19: On this visit to [NPS site], which of the following sites did you and your
group visit? Please mark (●) all that apply.
O
O
[area-specific list of sites with map included]
Other (Please specify:
)
ACT20: On this visit to [NPS site], did you and your personal group obtain
information from a [NPS site] uniformed employee (park
ranger/volunteer/concession employee)?
O
Yes
O
No
ACT21: a) On this visit, what activities did you and your group expect to
participate in? Please mark (•) all that apply in column a.
b) What activities did you actually participate in on this visit? Please mark (•)
all that apply in column b.
a) Activities
expected
O
a)
21
b) Activities
on this visit
[area-specific list of activities]
O
Other (Please specify below:
O
b)
)
ACT22: On this visit, what activities did you and/or your group participate in while
at [NPS site]? Please mark ( ) all that apply.
O
O
•
[area-specific list of activities]
Other (Please specify:
)
ACT23: Which ONE activity that you or your group participated in was your
primary reason for visiting [NPS site]? _____________________________
ACT24: This question lists activities available to visitors at [NPS site].
a) On past visits, what activities did you and your group participate in?
Please mark (•) all that apply in column a. If you did not participate in an
activity in the past, please leave this column blank.
b) As you were planning your trip, what activities did you and your group
expect to include on this visit? Please mark (•) all that apply in column b.
c) On this visit, what activities did you and your group participate in? Please
mark (•) all that apply in column c.
a) Activities
b)Activities
on past visits expected
[area-specific list of activities]
O
c)Activities
on this visit
O
O
On this visit, which one activity in column b that you and your group
participated in was the most important to your visit to this park? Please list
only one or mark none.
O None
ACT25: Was there anything you and your personal group expected to see or do on this visit
to [NPS site] that you were not able to?
O Yes
O No
ACT26: If YES, what was it? _______________________________________
ACT27: Why weren’t you able to see or do what you wanted to?
__________________________________________________________
22
ACT28: Which of the following park programs (e.g., media exhibits, ranger
programs, literature, audiovisual presentations, or informal ranger contacts)
did you participate in or use on this trip? (Check all that apply.)
O
The _[area-specific list of programs__ program at the _[site]
ACT29: Of the above park programs and media, which one was the most
meaningful to you? _____________________________________
ACT30: Why was the park program or media you identified above most
meaningful? (Explain
briefly.)_______________________________________________
ACT31: About how many times did you run or hike on ANY trail in a park setting
in the last 12 months? Please mark ( ) only one.
O [list of time intervals] OR O Don’t know/Not sure
•
ACT32: Including this trip, about how many times did you hike on the [NPS trail]
in the last 12 months? Please mark ( ) only one.
O [list of time intervals] OR O Don’t know/Not sure
•
ACT33: To the best of your recollection, in what year did you first use [NPS
location (e.g. trail, campground, etc)]?
Year: _______
OR
O Don’t know/Not sure
ACT34: To the best of your recollection, in what year did you start hiking or
running on trails in a park setting at ANY location?
O Don’t know/Not sure
Year: ________
OR
ACT35: Have you ever taken a scenic air tour over [NPS site] or any other
national park? Please mark (●) all that apply.
23
O
Yes, I have taken a scenic air tour over [NPS site]
O
Yes, I have taken a scenic air tour over another national park
O
No, I have never taken a scenic air tour over a national park
FUTURE VISIT (FVIS)
FVIS1: Would you and your personal group visit [NPS site] again?
O
Yes, likely
O
No, unlikely
O
Not sure
FVIS2: Why or why not? ____________________________________________
FVIS3: On a future visit, how would you and your group prefer to learn about the
[aspects of the park (e.g. geology, biology, and culture)] of [NPS site]? Please
mark (●) all that apply.
O
Not interested in learning about any of these topics.
O
[area-specific list of learning sources, including interpretive media]
Other (Please specify:
)
FVIS4: On a future visit, how would you and your personal group prefer to learn
about cultural and natural history/features of [NPS site]? Please mark (•) all
that apply.
O
Not interested in learning about features of the monument
O
[list of learning methods (e.g. media services, personal services, etc)
O
Other (Please specify:
)
FVIS5: On a future visit to [NPS site], what information on the park website
(http://www.nps.gov/[site]) would you and your group like to have available?
O
Not interested in using the website
O
[area-specific list of information]
FVIS6: On a future visit to [NPS site], what subjects would you and your group be
most interested in learning about? Please mark (•) all that apply.
24
O
Not interested in learning any of the subjects
O
[area-specific list of subjects]
O
Other (Please specify:
)
FVIS7: On a future visit to [NPS site], what types of interpretive services would
you and your group like to have available? Please mark (•) all that apply.
O
Not interested in interpretive services
O
[area-specific list of interpretive services]
O
Other (Please specify:
)
FVIS8: On a future visit to [NPS site], which of the following additional facilities
would you like to have available? Please mark ( ) all that apply.
•
O
[area-specific list of additional facilities]
FVIS9: On a future visit, what would encourage you to attend a ranger-led
activity/program in the future? Please mark (●) all that apply.
O
Nothing
O
Programs scheduled more often
O
Greater variety of program topics
O
Greater variety of types of activities
O
Other reasons (Please specify:
)
FVIS10: On a future visit, would you and your personal group be interested in
attending ranger-led programs?
O
Yes, likely
O
O
No, unlikely
Not sure
FVIS11: If YES, what length of program would you and your personal group like
to attend?
O
Under 1/2 hour
O
1/2 - 1 hour
O
1 - 2 hours
O
Other (Please specify:
)
FVIS12: Where [within the park] would you and your personal group like to attend a
program? Or if you have no preference, please mark ( ).
Locations:
•
O
25
Have no preference
FVIS13: On a future visit, would you and your personal group be interested in
taking a guided tour or attending special lectures?
Guided tour?
O
O
Yes
No
FVIS14: If YES, where would you and your personal group like to take a guided
tour? _________________________________________________
FVIS15: Special lecture?
O
Yes
O
No
FVIS16: If YES, what subjects would you and your personal group like to learn
about? ________________________________________________
FVIS17: On a future visit, would you and your group be willing to ride a shuttle bus
to major park viewpoints?
O
Yes, likely
O
No, unlikely
O
Not sure
FVIS18: On a future visit, if a transit (bus) service existed within [NPS site], with
service to the park’s major destinations, how likely would it be that you would
use such a service? (check only one)
O Very likely
O Likely
O Undecided
O Unlikely
O Very unlikely
FVIS19: If you answered “unlikely” or “very unlikely”, why might you not be
interested in using it?
________________________________________________________________
26
FVIS20: On a future visit, how important would the following services on a shuttle
bus be? Please circle mark (●) one for each characteristic.
Not
Somewhat Moderately Very
Extremely
important important important important important
Shuttle characteristic
[area-specific list shuttle
characteristics (e.g.,
frequency of shuttle service,
on-board orientation by
employee)]
O
O
O
O
O
FVIS21: On a future visit, would you use [park specific] Shuttle again? Please
mark (●) only one.
Definitely Yes
Probably
Yes
Not Sure
Probably
Not
Definitely
Not
Will Not Be Back
O
O
O
O
O
O
FVIS22: On a future visit, would you and your group like to have the following
services available in developed areas in [NPS site]?
[area-specific list of services (cell phone access
internet access)]
O
Yes
Other (Please specify:
O
No
)
ITINERARY (ITIN)
ITIN1: a) For this trip, please mark (●) all the park locations that you and your
group visited in [NPS site]. Mark all that apply. Use the map on the next page
to help you identify the locations you visited.
b) Next, only for the sites that you visited, please list the amount of time you
spent at each location in hours OR days. List partial hours or days as 1/4, 1/2,
3/4.
O
Did not stop at any locations in the park
a) Visit park location (√)
O
27
[area-specific list of sites]
b) Time spent
Hours spent—
Days spent-if less than 24 hours
if 24 hours or more
OR
ITIN2: For this visit, please list the order (#1, 2, 3, etc.) in which you and
your personal group visited the following sites at [NPS site]. If you did not
visit a site, please leave that line blank. Please use the map to help you
locate the sites.
b) Next, compared to what you expected, what was the quality of
the sites that you and your personal group visited? Please circle
one number.
b) Meet expectations?
a) Order visited (1, 2, 3, etc.)
[area-specific list of sites]
1 = Poorer than expected
2 = About the same
3 = Better than expected
1
2
3
Other (Please specify:
)
Which one site was the most important reason for your visit to [NPS
site]?
________________________________________________________
ITIN3: For this visit, please mark (●) all the sites that you and your group visited in
[NPS site]. If you did not visit a site, please leave that circle blank. Use the map
below to help you locate the sites you visited.
O
O
[area-specific list of sites with map included]
Other (Please specify:
)
ITIN4: What other areas of the park do you plan to visit today?
O
O
28
[area-specific list of sites with map included]
Other (Please specify:
)
LEARNING (LEARN)
LEARN1: [NPS site] interpretive programs and exhibits discuss the following
topics: [list of topics]. Please mark ( ) all of the topics you learned about on
this visit in column a.
•
•
Please mark ( ) in column b how much your understanding of each topic
increased during your visit.
•
Next, mark ( ) in column c which topics you would be interested in learning
more about on a future visit.
a) Learned on
this visit?
b) Increase in understanding?
Not at all A little
O
O
[area-specific list of topics]
c) Interested
on future visit?
Somewhat A lot
O
O
O
O
LEARN2: Please list any additional topics you and your personal group are
interested in learning about [NPS site].
________________________________________________________________
LEARN3: What was the most important new information that you learned about
[NPS site]?
________________________________________________________________
LEARN4: On this visit, did you and your group learn about [important area in NPS
site]?
O
Yes
O
No
LEARN5: On this visit to [NPS site], did you and your personal group
learn about the following topics? Please circle one answer for each
topic in column a.
Would you and your personal group be interested in learning about
these topics on a future visit to [NPS site]? Please circle one
answer for each topic in column b.
Topic
a) This visit?
b) Future visit?
[area-specific list of activities]
Yes
No
Yes
No
Other (Please specify below.)
Yes
No
Yes
No
a)________________________________ b)________________________________
29
LEARN6: On this visit to [NPS site], did you encounter the [important park
message] with its advice and warnings?
O
Yes
O
No
•
LEARN7: If YES, where did you encounter it? Please mark ( ) all that apply.
O
[area-specific list of places (e.g. signs, ranger program, etc)]
TRAILS AND BACKCOUNTRY USE (TBACK)
TBACK1: On this visit, did you and your group go into the backcountry of [NPS site]?
O Yes
O No
TBACK2: Including this visit, how often have you gone into [NPS site]
backcountry?
O
Once
O
2-4 times
O 5 times or more
TBACK3: Approximately what time did you start and end your trip on [specific
trail] today?
Approximate start time: _____________AM/PM OR
O Don’t know
Approximate end time: _____________AM/PM OR
O
Don’t know
TBACK4: Approximately how far did you go (roundtrip) on the [specific] Trail
today?
O
[list of distances (e.g. less than one mile, one to two miles, two to
five miles, more than five miles)]
TBACK5: At which of the following trailheads did you start and end this overnight
backcountry trip?
Starting location (Mark one.)
O
[area-specific list of starting
locations]
Ending location (Mark one.)
O
[area-specific list of ending
locations]
TBACK6: At which trailhead did you begin your trip on the [specific trail] today?
O [area-specific list of trailheads]
30
TBACK7: How many nights did you spend in the backcountry of [NPS site] on
this overnight backcountry trip?
Number of nights: ______
OR
O Don’t know
TBACK8: On this or past visits, did you and your group desire to explore
the backcountry of [NPS site]?
O
O
Yes
No
TBACK9: If YES, were you be able to access the backcountry?
O
O
Yes
No
TBACK10: If NO, what prevented you from accessing the backcountry?
_______________________________________________________________
TBACK11: If YES, how did you and your group access the
backcountry? Please mark ( ) all that apply.
•
O
[list of access methods: ATV, boat, kayak, biking, hiking, etc.]
O
Other (Please specify:
)
TBACK12: On this visit to [NPS site], did you and your group [activity (e.g. walk,
ride, etc.)] any park trails? [question may include a map for reference.]
O
O
Yes
No
b) If YES, on this visit which of the following trails did you and your group
[activity (e.g. walk, ride, etc.)]? If you did not visit a trail, please leave
that line blank. Use the map below to help you locate the trails you used.
c) On past visits, which of the following trails did you and your group
[activity (e.g. walk, ride, etc)]? If you did not use a trail, please leave that
line blank.
b) This visit
O
31
Trails
[area-specific list of trails]
c) Past visits
O No past visits
O
TBACK13: Why did you and your group choose the trails you did?
_____________________________________________________________
TBACK14: Please indicate if you walked off the marked/signed trails during this
overnight backcountry trip for any of the following reasons. (Please mark ( )
only one for each item.)
•
[The list below is an example of items. The lists of items in individual surveys will
depend on the characteristics relevant to that park’s backcountry/wilderness.]
I walked off the marked/signed trails…
Yes
No
Don’t
Know
To move past or out of the way of others hiking on the trail
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
To move out of the way of a horseback riding group
To “go to the bathroom”
To explore an area that looked interesting
To get around a difficult part of the marked/signed trail
To take a photograph/get a better view
To see [area-specific attraction or feature] up-close
To shortcut a portion of the marked/signed trail
Accidentally, because the trails were poorly marked
For another reason (please specify):
TRANSPORTATION (TRANS)
TRANS1: On this trip, what forms of transportation did you and your group use to
arrive at [NPS site or NPS site area]? Please mark (●) all that apply.
O
[area-specific list of transportation options (walk, private vehicle, etc.]
O
Other (Please specify:
)
TRANS2: On this visit to [NPS site], did you and your group ride the park shuttle
bus?
O
Yes
O
No
TRANS3: If YES, please rate the usefulness of the shuttle bus service Please
mark ( ) only one.
•
Not at all
Useful
O
32
Somewhat
useful
O
Neither useful
nor not useful
O
Very
useful
Extremely
useful
O
O
TRANS4: How long did you have to wait to ride the park’s shuttle?
_________ (minutes)
TRANS5: How many buses departed full before you were able to board the
shuttle?
O
[list of options (i.e. none, one, two, more than two)]
TRANS6: This question asks about your use of transportation modes inside [NPS
site] and has three parts.
a) First, please identify whether or not you and your group used each of the
following modes of transportation during your visit to the park. Mark (•) yes or
no for each item.
b) Next, for only transportation modes that you and your group used, please
use the 1-5 scale to rate how important it is for you to be able to use this
mode inside the park.
c) Finally, for only those transportation modes that you and your group used,
please use the 1-5 scale to rate your satisfaction with the convenience of
using that mode in the park.
b) If used, how
c) If used, how
important to be able
satisfied with
to use?
convenience?
1=Not important
1=Very unsatisfied
2=Somewhat important
2=Unsatisfied
a) Used
3= Moderately important
3= Neutral
mode?
4=Very important
4=Satisfied
5= Extremely important
5=Very Satisfied
NO │
YES
[area-specific list of
transportation modes (e.g.
personal vehicle, bicycle,
shuttle)]
33
O
O
1
2
3
4
5
1
2
3
4
5
TRANS7: What destinations will you/did you visit from [NPS site] shuttle? (Mark
( ) all that apply)
•
O
[list of destinations]
TRIP CHARACTERISTICS (TRIPC)
TRIPC1: On this trip, what were the reasons that you and your group visited the
area? Please mark ( ) all that apply.
•
O
Resident of area Î Go on to Question X
O
Visit [NPS site]
O
Visit other NPS sites
O
Visit other area attractions
O
Visit friends/relatives in the area
O
Passing through—unplanned visit
O
Business
O
Other (Please specify:
_____________________________)
TRIPC2: On this visit to [NPS site], which entrance did you and your group first use
to enter the park? Please mark (●) only one.
O [area-specific list of park entrances]
TRIPC3: On this visit, what routes did you and your group use to arrive at [NPS
site]? Please mark ( ) all that apply.
•
O
[area-specific list of route options]
O
Other (Please specify:
)
TRIPC4: What time of day did you and your group arrive at the park visitor center
on the first day of your visit? Please mark (●) only one response.
8-10am
O
34
10am-12pm
O
12-2pm
O
2-4pm
O
4-6 pm
O
6-7 pm
O
TRIPC5: On this visit to [NPS site], how many times did you and your group enter
the park?
Number of entries
OR
O
Don’t know
TRIPC6: Where are you coming FROM and going TO on your visit today?
I stayed last night (slept last night) at:
O [area-specific list of locations]
I entered the park today at:
O [area-specific list of park entrances]
I visited, or plan to visit, the following locations today:
O [area-specific list of park locations]
I will leave the park today at:
O [area-specific list of park exits]
I will spend the night (tonight) at:
O [area-specific area specific list of locations]
TRIPC7: On this visit, through which park entrance did you first arrive? Please
mark ( ) only one.
O [area-specific list of park entrances]
•
TRIPC8: On this visit, through which park entrance will you leave on your final exit
from the park? Please mark ( ) only one.
•
O [area-specific list of park exits]
TRIPC9: On this visit to [NPS site], did you and your group have any difficulties
locating the site?
O
Yes
O
No
TRIPC10: If YES, what was the problem?
___________________________________________
35
TRIPC11: On this visit, how long did you and your group stay at [NPS site]?
Please list partial hours as 1/4, 1/2, or 3/4.
Number of hours, if less than 24 hours
OR
Number of days, if 24 hours or more
TRIPC12: On this visit, did you and your personal group visit the park
on more than one day?
O
Yes
O
No
If NO, how many hours did you visit
[NPS site]?
If YES, how many days did you visit
[NPS site]?
Number of days
Number of hours
(Please list partial days/hours as 1/4, 1/2, or 3/4.)
TRIPC13: On this trip, did you and your group stay overnight away from home in
the [NPS site] area (within a X-minute drive)?
O
Yes
O
No
TRIPC14: If YES, please list the number of nights you and your group stayed in
the [NPS site] area (within a X-minute drive).
Number of nights in [NPS site] area
36
TRIPC15: In what type of lodging did you and your group spend the night? Please
mark ( ) all that apply.
•
Lodging
[NPS site]
Outside park in
surrounding area
Lodge, motel, cabin, rented condo/home,
or bed & breakfast
O
O
Tent camping in developed campground
O
O
Recreational vehicle (RV) camping in
developed campground
O
O
Backcountry campsite
O
O
Personal seasonal residence
O
O
Residence of friends or relatives
O
O
Other:
O
O
(Please specify:
)
TRIPC16: In what town/city did you and your group stay on the night before
your arrival at [NPS site]?
Nearest town/city
State
TRIPC17: In what town/city did you and your group stay on the night after your
departure from [NPS site]?
State
Nearest town/city
TRIPC18: In which community(ies) did you obtain support services (e.g.
information, gas, food, or lodging) for this visit to [NPS site]? Please mark ( ) all
that apply.
•
O
[area-specific list of communities]
TRIPC19: Were you and your group able to obtain all of the services that you
needed in these communities?
O
37
No
O
Yes
TRIPC20: If NO, what needed services were not available?
Service (list)
Comments (Please be specific.)
•
TRIPC21: In column a, please mark ( ) all the services that you and your group
use in the nearby communities of [area-specific list of nearby communities]
that were specifically related to this park visit.
•
In column b, please mark ( ) all the services you would have used if they
had been available.
O
Did not use any services on this visit.
a) Used on this visit
b) Would have used if available
O
[area-specific list of services (e.g. buy gasoline, eat a meal, etc)] O
O
Other (Please specify:
)
TRIPC22: Do you have any comments about these services?
Service (list)
Comment—please be specific
TRIPC23: In the park, did you and your group have any difficulty finding the
commercial services (such as lodging, food, gas, gift shops, etc.)?
O
O
Yes
No
TRIPC24: If YES, which of the following reasons contributed to the problem?
Please mark ( ) all that apply.
•
O
[area-specific list of reasons (such as signs, traffic, service was
closed, etc)]
TRIPC25: On this visit, did you and your personal group eat in the [NPS site]
restaurant/snack shop or shop in the gift shop?
O
38
Yes
O
No
TRIPC26: For you and your group, please report all expenditures for the items listed below
for this visit to the [NPS site] and the surrounding area (within a X-minute drive). Please
write "0" if no money was spent in a particular category.
a) Please list your group's total expenditures inside [NPS site].
b) Please list your group's total expenditures in the surrounding area (within a Xminute drive of park).
NOTE: Surrounding area residents should only include expenditures that were
directly related to this visit to [NPS site].
a) Inside park
EXPENDITURES
b) Surrounding area
Hotels, motels, cabins, B&B, etc.
$
$
Camping fees and charges
$
$
Guide fees and charges
$
$
Restaurants and bars
$
$
Groceries and takeout food
$
$
Gas and oil (auto, RV, boat, etc.)
$
$
Other transportation expenses
(rental cars, taxis, auto repairs,
but NOT airfare)
$
$
Admission, recreation, entertainment fees
$
$
All other purchases (souvenirs, film, books,
sporting goods, clothing, etc.)
$
$
Donations
$
$
TRIPC27: How many people do the above expenses cover?
Adults (18 years or over)
Children (under 18 years)
TRIPC28: On this visit to [NPS site], what other places did you and your group
visit in the area (within a X-minute drive)? Please mark ( ) all that apply.
•
39
O
[area-specific list of nearby attractions/places]
O
Other (Please specify:
)
TRIPC29: What other local and regional attractions did you (or do you plan to)
visit on this trip?
O [area specific list of attractions]
TRIPC30: Was your trip to [NPS site] part of a packaged tour (package tours
commonly include transportation, meals, lodging, and activities sold as a preset itinerary from a single company)? You may have purchased a package
tour directly from the company providing the service, or you may have worked
with a travel agent who booked you on a package tour.
O
Yes
O
No
TRIPC31: If YES, what was the name of the company (not travel agency) that
provided the package tour? ______________________________
TRIPC32: When visiting [NPS site], were you and your group on a fixed
schedule, such as schedules set up by cruise ship tours or other
tours, business meeting, etc.)?
O
No
O
Yes
TRIPC33: Compared with what you had planned, how much time did you and your
group spend visiting [NPS site]? Please mark ( ) only one.
•
O
O
O
O
Didn’t have a planned amount of time
Spent longer time than planned
Spent about the time planned
Spent less time than planned
TRIPC34: If you and your group stayed for a shorter or longer time than planned,
what were your reasons for changing your plans? Please mark ( ) all that
apply.
O Fewer things to do/see than expected
•
O
O
O
O
O
More things to do/see than expected
Longer wait at [important area/site] than expected
Shorter wait at [important area/site] than expected
Unable to obtain a ticket for [important area/site]
Other (Please specify:
___________________________________)
40
TRIPC35: What would make you and your group stay longer than you did in the
[NPS site] area (within an X-minute drive)?
____________________________________________________________
OR
41
O
Would not stay longer
4. PREFERENCES/MOTIVES/ATTITUDES
PLACE ATTACHMENT (PA)
[The following questions measure different dimensions of attachment to
place.]
PA1: Please indicate your level of agreement or disagreement with each
of the statements. Please mark ( ) only one response for each item.
•
Strongly
Disagree Disagree Neutral
Agree
Strongly
Agree
[NPS site] means a lot to me.
O
O
O
O
O
I enjoy [activity] in [NPS site] more than in any other park.
O
O
O
O
O
I am very attached to [NPS site].
I wouldn't substitute any other [similar place] for the [activity]
I do in [NPS site].
I identify strongly with [NPS site].
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
I get more satisfaction out of visiting [NPS site] than from
visiting any other [similar] area.
[Activity] in [NPS site] is more important than [activity] in any
other place.
O
O
O
O
O
O
O
O
O
O
I feel no commitment to [NPS site].
O
O
O
O
O
No other place can compare to [NPS site]
O
O
O
O
O
I feel that I can really be myself at [NPS site]
O
O
O
O
O
I feel [NPS site] is part of me.
O
O
O
O
O
Few people know [NPS site} like I do.
O
O
O
O
O
Visiting [NPS site] says a lot about who I am.
O
O
O
O
O
I feel a sense of pride in my heritage when I am at [NPS site]
O
O
O
O
O
[NPS site] is a special place for my family.
O
O
O
O
O
Many important family memories are tied to [NPS site]
O
O
O
O
O
[NPS site] contributes to the character of my community.
O
O
O
O
O
My community’s history is strongly tied to [NPS site].
O
O
O
O
O
[NPS site] has helped put my community on the map.
O
O
O
O
O
My community’s economy depends on [NPS site]
O
O
O
O
O
42
My family’s income or livelihood depends on [NPS site]
O
O
O
O
O
Local economies depend on [NPS site]
O
O
O
O
O
[NPS site] is important to protecting the landscape from
development.
O
O
O
O
O
[NPS site] is important in providing habitat for wildlife.
O
O
O
O
O
[NPS site] is important in protecting water quality.
O
O
O
O
O
[NPS site] is best for what I like to do.
O
O
O
O
O
The things I do at [NPS site] I would enjoy doing just as much
at a similar site.
Doing what I do at [NPS site] is more important to me than
doing it in any other place.
When I am at [NPS site] others see me the way I want them to
see me.
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
PA2: What is you favorite place at [NPS site]? Please name it, describe its
location, or mark ( ) “none.”
•
____________________________ is my favorite place (name or description)
O None
•Very
PA3: How important is [NPS site] to you? Please mark ( ) only one response.
Not
important
O
43
Somewhat
important
O
Moderately
important
O
important
O
Extremely
Important
O
RECREATION PREFERENCES (PREF)
PREF1 : Below is a list of possible experiences you may want (prefer) to have
while visiting [NPS site]. For each item please indicate how important the
experience is to you on your visit to the park.
[This is a representative list of commonly used Recreation Experience Preference scale
items. For the full list consult Attachment E].
Experience:
To be in control of things that happen
To be with respectful people
To experience solitude
To be close to nature
To be alone
To be my own boss
To be where things are fairly safe
To be near considerate people
To avoid the unexpected
To see wildlife
To get away from noise
To be away from crowds of people
To get away from the clatter and
racket of home
To know others are nearby
To view scenic beauty
To be near others who could help if
you needed them
To feel my independence
To learn about things at [NPS site]
To view scenery
To see a specific species of wildlife
To photograph wildlife
To think about your personal values
To think about who you are
To be in a place that is quiet
To learn more about nature
To develop personal, spiritual
values
44
Not
Important
1
1
1
1
1
Importance
Somewhat Moderately
Important
Important
2
3
2
3
2
3
2
3
2
3
Very
Important
4
4
4
4
4
Extremely
Important
5
5
5
5
5
1
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
3
3
3
3
3
3
3
3
4
4
4
4
4
4
4
4
5
5
5
5
5
5
5
5
1
1
1
2
2
2
3
3
3
4
4
4
5
5
5
1
1
1
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
2
2
3
3
3
3
3
3
3
3
3
3
4
4
4
4
4
4
4
4
4
4
5
5
5
5
5
5
5
5
5
5
PREF2: The following is a list of characteristics commonly associated with
backcountry and wilderness areas. Please indicate how important each of the
items listed below was to you as a reason to use the trails in the park today.
(Circle one number for each item.)
[The list below is an example of items. The lists of items in individual surveys will
depend on the characteristics relevant to that park’s backcountry/wilderness.]
Not at all
important
Somewhat
Important
Extremely
Important
Don’t Know/
Not Sure
Remoteness
1
2
3
4
5
DK/NS
Solitude
1
2
3
4
5
DK/NS
Primitive recreation/few facilities
1
2
3
4
5
DK/NS
Pristine natural environment
Physically challenging/
demanding
Unconfined recreation/free from
rules and regulations
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
Requiring self-reliance
Fostering a sense of humility
toward nature
Fostering intimacy/connection
with others in your group
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
Fostering spiritual connection
1
2
3
4
5
DK/NS
Fostering immersion in nature
1
2
3
4
5
DK/NS
SOUNDSCAPE PERCEPTIONS (SOUND)
SOUND1: Many national historical parks such as [NPS site]
commemorate historic events that include recreating cultural and
historic sounds such as muskets, farm animals, fifes and drums, etc.
How important are the cultural and historic sounds to the enjoyment of
your park experience? Please mark ( ) only one.
•
Not important
Somewhat
important
O
O
Moderately
important
O
Very
important
O
Extremely
important
SOUND2: While visiting an area such as [NPS site], how important are
natural sounds (sounds of birds, wildlife, water, etc.) to the enjoyment
of your park experience? Please mark ( ) only one.
O
•
45
Not important
Somewhat
important
O
O
Moderately
important
O
Very
important
O
Extremely
important
O
SOUND3: On this visit to [NPS site], how did modern sounds (traffic
noise, mowing machine, airplanes, construction, etc.) affect your
ability to hear and enjoy the following sounds? Please mark ( ) only
one response for each item.
•
Ability to hear/enjoy
[area-specific list of natural
sounds]
[area-specific list of
cultural/historical sounds]
Did not
experience
Detracted No effect
from
Added to
O
O
O
O
O
O
O
O
SOUND4: Please explain any "detracted from" responses to this question.
___________________________________________________________________
SOUND5: We would like to know about the [sounds (such as natural sounds,
mechanical sounds, sounds of other visitors, etc)] you heard in [NPS site]
today.
Did you notice any natural sounds in [NPS site] today?
O
O
Yes
NO
SOUND6: If YES, did you find any of these natural sounds pleasing?
O
O
Yes
No
SOUND7: If YES, did you find any of these natural sounds annoying?
O
O
Yes
No
SOUND8: Please describe the natural sounds that you found to be pleasing or
annoying.
Pleasing: ______________________________________________
Annoying: _____________________________________________
46
SOUND9: Step 1: The listening portion of this survey will be lead by an NPS volunteer. Remember that all sounds are
included, both human and natural.
Step 2: Close your eyes and relax, and keep track of each individual sound that you heard.
Step 3: While holding your concentration, focus on the sounds you have heard. Now, please take a moment to fill out
the attached sheet before speaking with other participants about what you have heard. This exercise begins on the
next page.
Step 4: Please put a √ check mark next to each sound that you heard during the exercise. If the sound is not listed,
please write the sound(s) in the blank spaces provided at the bottom of the SOUNDS column on page 4. Again, only
put a √ check mark next to each sound that you actually heard during the exercise.
Step 5: Under the FEELINGS OR EMOTIONS ASSOCIATED WITH SOUNDS column, please list any feelings or
emotions that you associated with each of the sounds you checked√. Please only respond questions corresponding to
sounds you actually heard.
Examples:
I felt relaxed because the stream was soothing to me.
I felt annoyed because the bird was beeping like an alarm clock.
I felt frustrated because the dog was barking when I wanted peace and quiet.
Step 6: Under the ACCEPTABILITY OF SOUNDS AT THIS LOCATION column, please circle one number which best
describes how unacceptable or acceptable the sound was for this location in the park: The scale is on a continuum
from: - 4 as very unacceptable, - 2 as slightly unacceptable, 0 as neutral, +2 as slightly acceptable, and + 4 as very
acceptable.
Step 7: Under the PERSONAL INTERPRETATION column, please circle one number which best describes how
pleasing or annoying the sound was to you: The scale is on a continuum from: -4 as very annoying, - 2 as slightly
annoying, 0 as neutral, +2 as slightly pleasing, and + 4 as very pleasing.
47
48
-3
-2
-1
0
+1
+2
+3
+4
-4
-3
-2
-1
0
+1
+2
Feelings or
emotions
associated
with that
sound
Very
pleasing
Slightly
pleasing
Neutral
Slightly
annoying
Very
annoying
Slightly
acceptable
-4
Neutral
Yes
Slightly
unacceptable
Very
unacceptable
[list of
sounds]
Did you
hear this
sound?
PERSONAL INTERPRETATION OF THIS
SOUND
Very
acceptable
ACCEPTABILITY OF SOUND AT THIS
LOCATION
Sounds
+3
+4
THEORY OF PLANNED BEHAVIOR QUESTIONS (TpB)
[These questions illustrate the Theory of Planned Behavior framework as it is applied to
an NPS situation. Items will differ, depending on the nature of the study.]
TpB1: Please answer the following questions regarding your [activity at NPS site].
Very
Unlikely
Moderately
Unlikely
Slightly
Unlikely
Neither
Likely
nor
Unlikely
Slightly
Likely
Moderately
Likely
Very
Likely
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Prevent me from having to deal with
undesirable traffic conditions at the
park
Allow me to see the sights at the
park
Reduce my freedom to do the things
I want to do at the park
Allow me more time to interact with
my family
Require me to plan my day
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Alleviate parking issues within the
park
Be a safe way to travel the through
the park
Reduce my stress while visiting the
park
Help me decide where to stop along
my route
Allow me to see more of the park
Benefit the environment the park
Make me more aware of time while
visiting the park
Be a comfortable way to travel
through the park
Relieve me of the responsibility of
driving while in the park
Limit the number of things I can do
while in the park
Benefit the environment in general
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
1
1
2
2
2
3
3
3
4
4
4
5
5
5
6
6
6
7
7
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Doing specific activity (e.g., taking
shuttle) will:
Cause me to be with new and
different people
Allow me to have the type of
experience I desire at the park
Allow me to engage in my chosen
activities while at GNP
Allow me to go to the areas I want
within the park
Shorten traffic delays in the park due
to construction
49
TpB2: Please evaluate the following possible outcomes of riding the shuttle at
[NPS site].
Very
Bad
Moderately
Bad
Slightly
Bad
Slightly
Good
Moderately
Good
Very
Good
3
Neither
Bad nor
Good
4
Being with new and different people
is
Having the type of experience I
desire in the park is
Engaging in my chosen activities
while in the park is
Going to the areas I want within the
park is
Not having to deal with undesirable
traffic conditions in the park is
1
2
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Shortened traffic delays due to
construction are
Seeing the sights in the park is
Reduced freedom to do the things I
want to do in the park is
Allowing me more time to interact
with my family is
Requiring me to plan my day is
1
2
3
4
5
6
7
1
1
2
2
3
3
4
4
5
5
6
6
7
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Alleviating parking issues within the
park is
Safely traveling in the park is
Reducing my stress while visiting
the park is
Helping me decide where to stop
along my route is
Allowing me to see more of the
park is
Benefiting the environment in the
park is
Making me more aware of time
while visiting the park is
Comfortably traveling through the
park is
Relieving me of the responsibility of
driving while in the park is
Limiting the number of things I can
do while in the park is
Benefiting the environment in
general is
1
2
3
4
5
6
7
1
1
2
2
3
3
4
4
5
5
6
6
7
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
50
[The following questions measure the “subjective norm” component of the
Theory of Planned Behavior and the “motivation to comply” component.]
TpB3: Generally speaking, how much do you think each of the following
people would think that you should ride the shuttle in the park? Please
circle only one response for each item.
The group you are traveling with
Your family
Your friends
Park managers
Not
at
All
1
Slightly
Somewhat
Moderately
Very
much
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
TpB4: Generally speaking, how much do you care what the following
people think you should do while visiting GNP? Please circle only one
response for each item.
The group you are traveling with
Your family
Your friends
Park managers
51
Not
at
All
1
Slightly
Somewhat
Moderately
Very
much
2
3
4
5
6
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
7
5. CROWDING AND VISITOR EXPERIENCES
CROWDING PERCEPTIONS (CROWD)
CROWD1: Please indicate how crowded you felt in the following locations today.
(Circle one number for each location you visited.)
Not at all
Crowded
[area-specific list of areas]
1
Slightly
Crowded
2
3
Moderately
Crowded
4
5
6
7
Extremely
Crowded
8
9
CROWD2: For the places you visited, please rate how crowded you and your
group felt by the number of people present at the following locations. Please
mark (●) only one answer for each place.
Visit on this trip? (●)
O [area-specific list of
Not at all
crowded
A little
crowded
Moderately
crowded
Very
crowded
Extremely
crowded
O
O
O
O
O
O
O
O
O
O
places]
O Other (Specify:
)
CROWD3: On this visit to [NPS site], compared to what you expected, how
crowded did you and your group feel? Please mark ( ) only one.
•
O
I didn’t know what to expect
O
Less crowded than expected
O
About the same as expected
O
More crowded than expected
CROWD4: Overall, compared to what you expected, how much traffic congestion
did you experience during your visit to [NPS site] Please mark ( ) only one.
•
52
O
I didn’t know what to expect
O
Less traffic congestion than I expected
O
About the same as I expected
O
More traffic congestion than I expected
CROWD5: While inside the park, were you able to find parking at all the areas
you wanted to visit?
O Yes
O No
CROWD6: If NO, at which area(s) were you unable to find parking?
________________________________________________________
CROWD7: On this visit to [NPS site], did you and your group experience any parking
problems?
O
O
Yes
No
CROWD8: If YES, what parking problems did you experience?
________________________________________________________
CROWD9: On this visit to [NPS site], did you and your group experience traffic
congestion or parking difficulties at any of the following places? Please mark
( ) all that apply.
•
O
O
Did not experience traffic congestion or parking difficulties, OR
[area-specific list of locations]
[Question may include a park map for reference.]
CROWD10: Approximately how much time did you wait in traffic congestion to
enter [NPS site] on this trip? (Enter 0 if you did not experience any
congestion.)
_____________ Time in minutes
CROWD11: How acceptable was it to wait this amount of time to enter [NPS
site]?
53
Very
Acceptable
Acceptable
Neither
Acceptable
nor
Unacceptable
Unacceptable
Very
Unacceptable
O
O
O
O
O
CROWD12: Overall, approximately how much time did you spend in traffic
congestion looking for parking at [NPS site] on this trip? (Enter 0 if you did not
experience any congestion.)
_____________ Time in minutes
CROWD13: How acceptable was it to spend this amount of time looking for
parking in [NPS site]?
Very
Acceptable
Acceptable
Neither
Acceptable
nor
Unacceptable
Unacceptable
Very
Unacceptable
O
O
O
O
O
CROWD14: Please indicate the degree to which you experienced solitude while
[specific activity at NPS site] today? Please circle only one answer.
1
2
Not at all
3
4
Somewhat
5
6
7
Moderately
8
9
Extremely
CROWD15: About how many other hiking groups did you see per day while you
were hiking on the trails during your backcountry trip? (Enter a question mark
“?” if you don’t remember)
# of hiking groups per day:______
OR
O
Did not see any hiking
groups
CROWD16: How many nights were you able to see or hear other visitor groups
staying overnight near your campsite/cabin during this overnight backcountry
trip? (Enter a question mark “?” if you don’t remember)
Number of nights:_________
night
OR
O
Did not occur on any
CROWD17: Please estimate the number of other visitors you saw at each of the
following locations.
Location
[area-specific list
of locations]
54
Number of
other visitors
I can’t
remember
Does not
apply
_____________
O
O
CROWD18: Please indicate whether (and if so, how often) you have ever done
each of the following in any [NPS site, including wilderness or backcountry
recreation area].
Ever Done?
No
Yes
Visit earlier or later in the season to
avoid seeing other people
Visit on weekdays to avoid weekend
crowds
If so, how often?
Rarely Occasionally
Often
Usually
Always
No
Yes
1
2
3
4
5
No
Yes
1
2
3
4
5
Go to trails that are less crowded
Avoid places that have limits on the
amount of use
Go to other areas where you are
less likely to see other people
Avoid places that regulate the use of
horseback riders
No
Yes
1
2
3
4
5
No
Yes
1
2
3
4
5
No
Yes
1
2
3
4
5
No
Yes
1
2
3
4
5
Avoid attractions that are crowded
No
Yes
1
2
3
4
5
55
CROWDING ATTITUDES (CRWDATT)
CRWDATT1: Please indicate the extent to which you agree or disagree with
each of the following statements concerning management of [area-specific
activity] in [NPS site]. (Circle one number for each item.)
If people feel crowded, use limits
should be imposed
If visitor-caused resource impacts are
high, use limits should be imposed
Use limits should never be imposed,
even if use is high
If solitude is lost, use limits should be
imposed
More trails should be added to reduce
the number of people seen
The number of trails that allow
horseback riding should be reduced
The number of trails that allow
horseback riding should be increased
More trailheads should be added to
disperse use away from busy areas
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Don’t Know
/ Not Sure
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
1
2
3
4
5
DK/NS
CRWDATT2: The number of other people I see while [participating in areaspecific activity] in places like [NPS site] affects my ability to experience solitude.
(Circle one number.)
56
1
Strongly agree
2
Agree
3
Neither agree nor disagree
4
Disagree
5
Strongly disagree
CRWDATT3: Please indicate for each of the following numbers of people seen
per hour while [participating in area-specific activity] in [NPS site] how likely
you would be to experience solitude during such a trip. A rating of “-4” means
you would be very unlikely to experience solitude, and a rating of “+4” means
you would be very likely to experience solitude. (Circle one number for each
of item.)
Very
Unlikely
-4
-3
-2
See 2 other people per
hour
-4
-3
See 4 other people per
hour
-4
See no other people
See 8 other people per
hour
See 16 other people per
hour
+3
Very
Likely
+4
Don’t
Know/
Not Sure
DK/NS
+2
+3
+4
DK/NS
+1
+2
+3
+4
DK/NS
0
+1
+2
+3
+4
DK/NS
0
+1
+2
+3
+4
DK/NS
-1
Neutral
0
+1
+2
-2
-1
0
+1
-3
-2
-1
0
-4
-3
-2
-1
-4
-3
-2
-1
CRWDATT4: The amount of time that passes without seeing other people while
[area-specific activity] in places like [NPS site] affects my ability to experience
solitude (Circle one number.)
57
1
Strongly agree
2
Agree
3
Neither agree nor disagree
4
Disagree
5
Strongly disagree
CRWDATT5: Please indicate for each of the following lengths of time without
seeing other people while [participating in area-specific activity] in [NPS site]
how likely you would be to experience solitude during that time. A rating of “4” means you would be very unlikely to experience solitude within the time
period, and a rating of “+4” means you would be very likely to experience
solitude within the time period. (Circle one number for each item.)
Very
Unlikely
15 minutes without seeing
other people
30 minutes without seeing
other people
1 hour without seeing other
people
2 hours without seeing other
people
3 hours without seeing other
people
Neutral
Very
Likely
Don’t
Know/
Not
Sure
-4
-3
-2
-1
0
+1
+2
+3
+4
DK/NS
-4
-3
-2
-1
0
+1
+2
+3
+4
DK/NS
-4
-3
-2
-1
0
+1
+2
+3
+4
DK/NS
-4
-3
-2
-1
0
+1
+2
+3
+4
DK/NS
-4
-3
-2
-1
0
+1
+2
+3
+4
DK/NS
CRWDATT6: Please indicate the extent to which you agree or disagree with
each of the following statements about [area-specific activity] in [NPS site]..
(Circle one number for each item.)
Even if I see several other people while [activity], I
can still experience solitude if there are extended
periods when I see no other people.
Even if I see several other people while [activity], I
can still experience solitude if most of the other
people I see are near the trailhead at the
beginning and end of my trip.
Even if I see several other people while [activity], I
can still have a sense of being in wilderness if
there are extended periods when I see no other
people.
Even if I see several other people while [activity], I
can still have a sense of being in wilderness if
most of the other people I see are near the
trailhead at the beginning and end of my trip.
58
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
CRWDATT7: The number of other people I saw during my [area-specific activity]
today interfered with my sense of solitude. (Circle one number, even if you
did not see other groups.)
1
Strongly agree
2
Agree
3
Neither agree nor disagree
4
Disagree
5
Strongly disagree
CRWDATT8: The number of other people I saw during my [area-specific activity]
today interfered with my sense of being in wilderness. (Circle one number,
even if you did not see other groups.)
1
Strongly agree
2
Agree
3
Neither agree nor disagree
4
Disagree
5
Strongly disagree
CRWDATT9: We would like to know what you think about issues related to visitor
use of [NPS site]. Please indicate the extent to which you agree or disagree
with each of the following statements. (Circle one number for each
statement.)
[list of items related to
number of visitors, group
size, and tour specifics (if
applicable).]
59
Strongly
Agree
Uncertain/
No Opinion
Disagree
Agree
Strongly
Disagree
1
2
3
4
5
CRWDATT10: We would like to know what you think about issues related to the
quality of the visitor experience on [NPS site]. Please indicate the extent to
which you agree or disagree with each of the following statements. (Circle
one number for each statement.)
Strongly
Agree
Uncertain/
No Opinion
Disagree
Agree
Strongly
Disagree
1
2
3
4
5
[area-specific list of items
related to visitor experience
(e.g. NPS does a good job
protecting historic
structures, land, or animals.]
CROWDATT11: Please indicate how your experience of each of the following
items during this overnight backcountry trip affected your sense of being in
wilderness. Please mark ( ) only one for each item.
•
[The list below is an example of items. The lists of items in individual surveys will depend
on the characteristics relevant to that park’s backcountry/wilderness.]
How did it affect your sense of being in wilderness?
Added
Had no
Detracted
Detracted
Added greatly
somewhat
effect
somewhat
greatly
The amount of time you were able to hike
without seeing other hiking groups.
O
O
O
O
O
The number of horseback riding groups you saw
while you were hiking on the trails
O
O
O
O
O
Not hearing or seeing other groups staying
overnight while at your campsite/cabin.
O
O
O
O
O
The amount of time during the trip you heard
aircraft
O
O
O
O
O
Your ability to see dark night skies
O
O
O
O
O
The extent to which you were able to see built
structures
O
O
O
O
O
60
CROWDATT12: Please indicate how your experience of each of the following items during this overnight backcountry trip
compared with your expectations. (Mark one for each item.)
[The list below is an example of items. The lists of items in individual surveys will depend on the characteristics relevant to that park’s
backcountry/wilderness.]
A lot more than
expected
How did it compare to your expectations?
More than
About as
Less than
A lot less than
expected
expected
expected
expected
I had no
expectation
The number of hiking groups you saw while
you were hiking on the trails
O
O
O
O
O
O
The number of horseback riding groups you
saw while you were hiking on the trails
O
O
O
O
O
O
The number of groups staying overnight that
you could hear or see from your
campsite/cabin
O
O
O
O
O
O
The amount of time during the trip you heard
aircraft
O
O
O
O
O
O
The amount of glow from artificial light in the
night-sky
O
O
O
O
O
O
The extent to which you were able to see
built structures
O
O
O
O
O
O
61
VISITOR EXPERIENCE AND RESOURCE PROTECTION (VERP)
[Questions in this section are used in Visitor Experience and Resource Protection
(VERP) surveys, which may include photographic or audio simulations of
different experience settings.]
VERP1: We would like to know how many people you think could visit [area
within NPS site] at any one time without feeling too crowded. To help judge
this, a series of photographs of the [area within NPS site] is shown in the
enclosure in this questionnaire. These photographs show different numbers of
visitors in the [area w/in NPS site]
Please rate each photograph by indicating how acceptable you find each one
based on the number of visitors shown. A rating of “-4” means the number of
visitors is “very unacceptable”, and a rating of “+4” means the number of
visitors is “very acceptable”. (Circle one number for each photograph.)
Photo 1
Very
Unacceptable
-4
-3
-2
Very
Acceptable
+3
+4
-1
0
+1
+2
Photo 2
-4
-3
-2
-1
0
+1
+2
+3
+4
Photo 3
-4
-3
-2
-1
0
+1
+2
+3
+4
Photo 4
-4
-3
-2
-1
0
+1
+2
+3
+4
VERP2: Which photograph shows the level of use that you would prefer to
experience in the [area within NPS site]?
Photo number:
VERP3: Which photograph shows the highest level of use that the National Park
Service should allow in the [area within NPS site]? In other words, at what
point should visitors be restricted from touring the [area w/in NPS site]? If use
should not be restricted at any point represented in the photographs, or not
restricted at all, you may indicate that by checking one of the box below.
Photo number:
O
None of the photographs show a level of use high enough to
restrict the number of visitors in [area within NPS site]
O
The number of visitors in the [area within NPS site] should not
be restricted.
62
VERP4: Which photograph looks most like the number of visitors you typically
saw in [area w/in NPS site] today?
Photo number:
VERP5: What is the maximum acceptable number of other visitors to see while
you are at the [specific park location (e.g. trailhead)]? (Please fill in a number
or mark one of the other two options)
It is acceptable to see as many as ________ other visitors at the trailhead.
O
O
It doesn’t matter to me
It matters to me, but I cannot specify a number.
VERP6: Please estimate the size (number of individuals) of the typical group that
you saw today.
_________ Individuals
O
O
I can’t remember
Does not apply
VERP7: We would like you to listen to several short recordings of sounds in [NPS
site]. Please rate each recording based on the sounds heard. A rating of “-4”
means the sounds are “very unacceptable” and a rating of “+4” means the
sounds are “very acceptable”. (Circle one number for each recording.)
Recording 1:
Recording 2:
Recording 3:
Recording 1:
Very
Unacceptable
-4
-3
-4
-3
-4
-3
-4
-3
-2
-2
-2
-2
-1
-1
-1
-1
0
0
0
0
+1
+1
+1
+1
Very
Acceptable
+2
+3
+2
+3
+2
+3
+2
+3
+4
+4
+4
+4
VERP8: Did you find any of the sounds you heard on this recording to be
pleasing? (Mark one.)
O
O
Yes
No
VERP9: If yes, briefly identify or describe the sounds you found pleasing.
_________________________________________________________
63
Verp10: Did you find any of the sounds you heard on this recording to be
annoying? (Mark one.)
O
O
Yes
No
VERP11: If yes, briefly identify or describe the sounds you found annoying.
__________________________________________________________
VERP12: Which of the recordings you just heard sounds most like what you
heard in [NPS site] today? (Mark one.)
O
[list of recordings by number]
VERP13: We would like you to listen to a short recording of sounds at [a specific
park location]. We would like to know how often you think it would be
acceptable to hear the sounds in the recording during your visit to [park
location]. To help judge this, we have a series of scenarios that describe how
often you would hear the sounds in the recording. Please rate each scenario
by indicating how acceptable you find it based on how often you would hear
the sounds in the recording. A rating of “-4” means the scenario is “very
unacceptable” and a rating of “+4” means the scenario is “very acceptable”.
(Circle one number for each recording.)
Very
Unacceptable
Hear the sounds once X
minute(s)
[list continues with time
intervals]
-4
-3
Very
Acceptable
-2
-1
0
+1
+2
+3
+4
64
6. EVALUATIONS/OPINIONS OF SERVICES,
FACILITIES, AND MANAGEMENT
EVALAUTION OF FEES (EVALFEE)
EVALFEE1: Currently no [fee type, e.g., entrance, shuttle, etc.] is charged at
[NPS site]. In the future, a [fee type] may be considered, with most [or all] of
the funds collected remaining at the park to [explanation of fee uses].
If a fee of $X were charged in the future, would you and your group be willing
to pay it? Please mark ( ) only one.
•
O
O
Yes, likely
O
No, unlikely
Not sure
EVALFEE2: Currently, the entrance fee to [NPS site] is $X/7 days per vehicle or
$X/7 days per pedestrian/bike, but not to exceed $X per family. In your
opinion, how appropriate is the fee amount? Please mark ( ) only one.
•
O
O
Too low
O
About right
Too high
EVALFEE3: Do you think the current fare of $X is reasonable for this [specific
service]? Please mark ( ) only one.
O Yes, it is reasonable
•
O
O
O
No, it is too low
No, it is too high
No, there should be no fare
EVALFEE4: How would you and your group rate the value for the entrance fee
you paid? Please mark ( ) only one.
•
Very poor
Poor
Average
Good
Very good
O
O
O
O
O
EVALUATION OF SERVICES/RESOURCES (EVALSERV)
EVALSERV1: Overall, how would you and your group rate the quality of facilities,
services, and recreational opportunities at [NPS site] during this visit? Please
mark ( ) only one.
•
Very poor
Poor
O
O
Average
O
Good
O
Very good
O
65
EVALSERV2: In your opinion, what information on the park website needs
enhancement? Please mark ( ) all that apply.
•
O
Did not use park website/no opinion
Needs enhancement
[area-specific list of possible information]
O
Other (Please specify below)
O
a)
b)
EVALSERV3: Inside the park, were the signs directing you and your group to
facilities and sites adequate?
O
O
No
Yes
EVALSERV4: If NO, what would have helped you to find your way?
________________________________________________________________
EVALSERV5: What did you and your group like most and least about [NPS site]
visitor center and outdoor exhibits?
Visitor center exhibits
O
Did not use
Liked most:_________________________________________________
Liked least:_________________________________________________
O
Outdoor exhibits
Did not use
Liked most:_________________________________________________
Liked least:_________________________________________________
EVALSERV6: How would you and your group rate the quality of your experience
in the backcountry of [NPS site]? Please mark ( ) only one.
Very poor
Poor
Average
O
O
O
•
Good
Very good
O
O
66
EVALSERV7: Is there anything you and your group would like to see changed in
the way the backcountry is managed?
________________________________________________________________
EVALSERV8: Please indicate which of the following statements best describes
your impression of the night-sky during this overnight backcountry trip. Please
mark ( ) only one.
•
The darkness of the night-sky and brilliance of stars and planets were…
O
Not at all affected by artificial light glow
O
Slightly affected by artificial light glow
O
Moderately affected by artificial light glow
O
Very affected by artificial light glow
O
Extremely affected by artificial light glow
O
Don’t remember
EVALSERV9: On this trip to [NPS site], did you or any members of your group
use the following reservation services? Please mark (•) all that apply in the
left column.
For each reservation service that you and your group used, please rate its
quality using a scale from 1-5 of each of the following features.
Used service?
b) If used, what quality?
1= Very poor
4= Good
mark (•)
O
[area-specific list of reservation
services]
Sufficiency
of
information
provided
_____
2= Poor
5= Very good
3= Average
Efficiency
of service
Ease of
use
Accuracy of
reservation/
permit
______
_____
______
67
EVALSERV10: If you or your group used any of the above services, please
describe any changes you would recommend to the current system.
Service
_________________
Recommend changes
_______________________________
EVALSERV11: a) On this visit to [NPS site], which of the following commercial
services did you and your group use?
b) If you and your group used lodging, campsites and/or restaurants/food
service, were you able to get your first choice of location?
c) Did the commercial services that you and your group used meet your
expectations? Please circle one answer.
d) Please rate the value (from 1 to 5) of the commercial services you and
your group used for the money you paid.
c) Meet expectations?
Commercial service
a) Use
service?
O
[Area-specific list of
1=Worse than expected
2=About what was
expected
b) Did you
3=Better
than expected
get your first
Circle one.
choice?
Circle one.
Yes
No
1
2
3
commercial services
(e.g. campgrounds,
purchase gas,
medical services)]
EVALSERV12: Please explain any "no" or “worse than expected” responses in
columns b and c of this question.___________________________________
EVALSERV13: Please explain any ratings of "very poor" or "poor" in column d of
this question.
________________________________________________________________
EVALSERV14: Please explain any ratings of "very good" in column d of this
question.
________________________________________________________
68
EVALSERV15: Please indicate how the following elements may have affected you
and your personal group’s dining or shopping experience in [NPS site]. Please
mark ( ) one for each.
Very poor
Poor
Average
Good Very good
Element
•
[area-specific food-service
elements]
O
O
[area-specific gift-shop elements]
O
O
O
O
O
O
O
O
EVALSERV16: Please make any comments about the above elements. For
example, if you were unable to find an item you wanted, please list it below.
Element
Comment
EVALSERV17: On this visit, were the signs directing you to [NPS site] adequate?
Please mark ( ) only one response for each.
•
Signs on interstates
O
Signs on state highways
O
Signs in communities
O
O
No
O
Not sure
Yes
O
No
O
Not sure
Yes
O
No
O
Not sure
Yes
EVALSERV18: If you answered NO to any of the above, please explain the
problem.
________________________________________________________________
69
EVALSERV19: Please indicate how safe you and your group felt from crime,
accidents, and natural hazards during this visit to [NPS site]? Please mark
( ) only one response for each safety issue.
•
How safe did you feel in the park?
Very
Somewhat
Unsafe
Unsafe
Safety Issue
Neither
Safe nor
Unsafe
Somewhat
Safe
Very
Safe
O
O
O
[area-specific list of safety issue
(e.g. theft, crime, accidents)]
O
O
EVALUSERV20: If you marked ‘very unsafe’ or ‘somewhat unsafe’ on any of the
above items, please explain why:
________________________________________________________________
•
EVALSERV21: Please mark ( ) all the visitor services and facilities that you and
your group used during this visit to [NPS site].
b) Next, for only those services and facilities that you and your group used,
please rate their importance from 1-5.
c) For only those services and facilities that you and your group used, please
rate their quality from 1-5.
.
b) If used,
how important?
a) Used service/facility?
c) If used,
what quality?
1=Not important
1=Very poor
2=Somewhat important
3=Moderately important 2=Poor
3=Average
4=Very important
_____________________________________________________________________
4=Good
5=Extremely important
O
[area-specific list of services/facilities]
____
____
EVALSERV22: Please rate how satisfied you and your group were with your tour
reservation-making experience. Please mark ( ) only one.
•
Very poor
Poor
Average
Good
O
O
O
O
Very good
O
If you rated the reservation-making experience as "very poor" or "poor," what
problems did you encounter?____________________________________
70
EVALSERV23: Please rate the quality of your interaction with [park rangers,
volunteers, concession employees] in [NPS site]. Please mark ( ) one for
each.
•
Helpfulness
Courteousness
Quality of information provided
Very
poor
Poor
Average
Good
Very
good
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
EVALSERV24: What did you and your group like least about your visit to [NPS
site]?
________________________________________________________________
EVALSERV25: What did you and your group like most about your visit to [NPS
site]?
_______________________________________________________________
EVALSERV26: Would you recommend visiting [NPS site] to others?
O
Yes
O
No
EVALSERV27: If YES, please explain why.
________________________________________________________________
EVALSERV28: If NO, please explain why.
________________________________________________________________
71
EVALUATION OF TRANSPORTATION (EVALTRAN)
EVALTRAN1: We would like to know how you feel about using different kinds of
transportation in [NPS site]. For each item below, FIRST rate how much you
think it describes the form of transportation you used to enter the park. THEN
rate how much you think it describes the park shuttle bus. Please answer this
last part even if you have not yet used the shuttle bus system.
[possible characteristics of transportation (such as
easy access to personal belongings, affordable,
sense of freedom)]
Vehicle you used to
enter the park
[NPS site] Shuttle
1= Strongly Agree
2= Agree
3= Disagree
4= Strongly Disagree
1= Strongly Agree
2= Agree
3= Disagree
4= Strongly Disagree
1
2
3
4
1
2
3
4
EVALTRAN2: Overall, what is your attitude toward the use of alternative
transportation for visitor travel once inside U.S. National Parks, which
includes modes of travel other than private automobiles, such as bicycle, bus,
boat, carriage, ferry, train, tram, trolley, or van?
Very
Favorable Unfavorable
Very
Favorable
Unfavorable
O
O
O
O
EVALTRAN3: How frequently would a bus need to pass by a stop (pick-up point)
for you to consider using the service in [NPS site]? (check only one)
O [list of time intervals]
EVALTRAN4: How important are the following features for a transit (bus) service
within [NPS site]?
[list of features
(on-time service,
frequency of
service, ability to
access
trailheads, ability
to bring gear
with me, green
technology)]
Very
Important
Important
Somewhat
Important
Neutral
Somewhat
Unimportant
Unimportant
Very
Unimportant
O
O
O
O
O
O
O
72
EVALTRAN5: Please rate the shuttle service on each of the following:
Very
Good
[list of
services/features
(e.g. on-time
performance,
frequency, etc)]
Good
O
Fair
O
Poor
O
Very Poor
O
No Opinion
O
O
EVALTRAN6: What improvements would make you more likely to use this shuttle
•
again in the future? Please mark ( ) all that apply.
O
[area-specific list of improvements (e.g. more frequent service, greener
technology, more stops, etc)]
OPINIONS ON PARK MANAGEMENT (OPMGMT)
OPMGMT1: Please indicate the extent to which you would support or oppose
each of the following potential management actions at [NPS site]. (Mark one
number for each item.)
[list of actions (e.g. require
visitors to ride a free shuttle
bus, prohibit specific activities,
remove specific existing
facilities, etc.]
Strongly
Support
Support
Neither
Support
nor
Oppose
O
O
O
Oppose
Strongly
Oppose
Don’t
Know/
Not
Sure
O
O
DK
OPMGMT2: How much of a problem do you think the following issues are at
[NPS site]? Please mark ( ) one for each
•
[area-specific list of issues (e.g. too
many buses on the road; lack of visitor
facilities; difficulty locating the trail, etc]
Not a
Problem
Small
Problem
Big
Problem
Don’t
Know/ No
Opinion
1
2
3
DK
73
OPMGMT3: Please rate how appropriate you feel the following activities are in
[NPS site]. Please mark ( ) one for each activity.
•
Activity
Never
Sometimes
Usually
Always
appropriate
appropriate
appropriate
appropriate
O
O
O
O
[area-specific list of
activities (e.g. playing
Frisbee, sunbathing,
bicycling on trails, etc]
OPMGMT4: It is the National Park Service’s responsibility to protect this park’s natural
and cultural resources/attributes and visitor experiences that depend on these. How
important is the protection of the following to you and your group? Please mark ( )
only one answer for each resource/attribute/experience.
•
Not
important
Somewhat
important
Moderately
important
Very
important
[area-specific list of site features]
O
O
O
O
O
Interpretive/informational
programs
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Resource/attribute
Clean water
Clean air
Scenic views
Solitude
Natural quiet/sounds of nature
Native plants
Wildlife
Extremely
important
OPMGMT5: By completing this questionnaire, you are planning for the future of
[NPS site]. What would you and your group propose? Please be specific.
________________________________________________________________
OPMGMT6: If you were a park manager planning for the future of [NPS site],
what would you propose? Please be specific.
________________________________________________________________
74
OPMGMT7: Is there anything else you and your group would like to tell us about
your visit to [NPS site]?
________________________________________________________________
TRUST IN THE NPS (TRUST)
TRUST1: Do you trust [NPS site] to manage the following? Please mark ( ) one
for each.
Yes
No
Don’t
Know
•
[area-specific list of items, e.g., fishing
trails, fires, forest health, water quality, wildlife,
motorized use, overnight use, parking, safety, etc.]
O
O
O
•
TRUST2: How much do you trust the National Park Service? Please mark ( )
one for each.
Not at all
A little
Some
A lot
At the national level?
O
O
O
O
O
At [NPS site]
O
O
O
O
O
TRUST3: Over time, how has your level of trust in the [NPS site] staff changed?
Please mark ( ) only one.
O
•
Worsened
O
Has not changed
O Improved
O Don’t
know
75
Don’t
know
| File Type | application/pdf |
| File Title | Microsoft Word - AttachD_knownpool_FINAL.doc |
| Author | mmcbride |
| File Modified | 2008-06-03 |
| File Created | 2008-06-03 |