NPS Visitor Services Project Bundled Package
Programmatic Approval for National Park Service-Sponsored Public Surveys
PEVI_Questionnaire
NPS Visitor Services Project Bundled Package
OMB: 1024-0224
Social Science ProgramNational Park ServiceU.S. Department of the Interior
Visitor Services Project |
|
Perry’s Victory and
International Peace Memorial
Visitor Study
OMB Approval 1024-XXX (NPS# 08-XXX)
Expiration date: XXX-2009
IN REPLY REFER TO:
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United States Department of the Interior
NATIONAL PARK SERVICE Perry’s Victory and International Peace Memorial 93 Delaware Ave, P.O. Box 549 Put-in-Bay, OH 43456-0549 |
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June 2009
Dear Visitor:
Thank you for participating in this important study. Our goal is to learn about the expectations, opinions, and interests of visitors to Perry’s Victory and International Peace Memorial. This information will assist us in our efforts to better manage this park and to serve you, our visitor.
This questionnaire is only being given to a select number of visitors, so your participation is very important! It should only take about 20 minutes after your visit to complete.
When your visit is over, please complete this questionnaire. Seal it with the stickers provided on the last page and drop it in any U.S. mailbox.
If you have any questions, please contact Margaret Littlejohn, NPS VSP Coordinator, Park Studies Unit, College of Natural Resources, P.O. Box 441139, University of Idaho, Moscow, Idaho 83844-1139, phone: 208-885-7863, email: [email protected].
We appreciate your help.
Sincerely,
Blanca Alvarez Stransky
Blanca Alvarez Stransky Superintendent
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DIRECTIONS
At the end of your visit:
1) Please have the selected individual complete this questionnaire.
2) Answer the questions carefully since each question is different.
3) For questions that use circles (O), please mark your answer by
filling in the circle with black or blue ink, or a pencil with dark
(e.g. #2) lead.
4) Seal it with the stickers provided.
5) Drop it in a U.S. mailbox.
Thank you!
PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16
U.S.C. 1a-7 authorizes collection of this information. This
information will be used by park managers to better serve the public.
Response to this request is voluntary. No action may be taken
against you for refusing to supply the information requested. Your
name is requested for follow-up mailing purposes only. When analysis
of the questionnaire is completed, all name and address files will be
destroyed. Thus the permanent data will be anonymous. Please do not
put your name or that of any member of your personal group on the
questionnaire. An agency may not conduct or sponsor, and a person is
not required to respond to, a collection of information unless it
displays a currently valid OMB control number.
Burden
estimate statement: Public
reporting burden for this form is estimated to average 20 minutes per
response. Direct comments regarding the burden estimate or any other
aspect of this form to Margaret Littlejohn, NPS Visitor Services
Project, College of Natural Resources, University of Idaho, P.O. Box
441139, Moscow, ID, 83844-1139; email: [email protected].
Your Visit To Perry’s Victory and International Peace Memorial
NOTE: In this questionnaire, your personal group is defined as anyone that you are visiting the park with, such as spouse, family, friends, etc. This does not include the larger group that you might be traveling with, such as school, church, scouts, or tour group.
1. Prior to your visit, how did you and your personal group obtain information about Perry’s Victory and International Peace Memorial? Please mark (•) all that apply.
O Did not obtain information prior to visit Go to Question 2
O Previous visits
O Friends/relatives/word of mouth
O Travel guides/tour books (such as AAA, etc.)
O Maps/brochures
O Newspaper/magazine articles
O E-mail/telephone/written inquiry to park
O Television/radio programs/videos
O Perry’s Victory and International Peace Memorial website: www.nps.gov/pevi
O Put-in-Bay Visitor Guide website: www.put-in-bay.com/
O Other websites
O School class/program
O Local businesses (hotels, motels, restaurants, etc.)
O Chamber of Commerce/visitors bureau/state welcome center
O Other (Please specify)
2. Prior to this visit, were you and your personal group aware that Perry’s Victory and International Peace Memorial is a unit of National Park System?
O Yes O No
3. a) Prior to this visit, were you and your personal group aware that Perry’s Victory and International Peace Memorial commemorates those who fought in the Battle of Lake Erie during the War of 1812? Please mark (•) one.
O Yes, aware that park commemorates the Battle of Lake Erie
O No, not aware that park commemorates the Battle of Lake Erie
b) Prior to this visit, were you and your personal group aware that Perry’s Victory and International Peace Memorial celebrates the long-lasting peace between Canada, Great Britain, and the United States? Please mark (•) one.
O Yes, aware that the park celebrates the lasting peace between Canada,
Great Britain, and the United States
O No, not aware that the park celebrates the lasting peace between
Canada, Great Britain, and the United States
4. On this trip, what was the primary reason that you and your personal group came to South Bass Island? Please mark (•) one.
O Resident of South Bass Island Go to Question 5
O Visit Perry’s Victory and International Peace Memorial
O Visit other attractions in the area
O Visit friends/relatives in the area
O Business
O Other (Please specify)
5. On this visit, were the signs directing you and your personal group to and around Perry’s Victory and International Peace Memorial adequate? Please mark (•) one answer for each of the following.
a) Interstate signs O Yes O No O Did not use
b) State highway signs O Yes O No O Did not use
c) Signs in local communities O Yes O No O Did not use
d) Signs in the park O Yes O No O Did not use
e) If you answered NO for any of the above, please explain.
Interstate:
State highway:
In local communities:
In park:
6. On this trip, how did your visit to Perry’s Victory and International Peace Memorial fit into you and your personal group’s travel plans? Please mark (•) one.
O Perry’s Victory and International Peace Memorial was the primary destination
O Perry’s Victory and International Peace Memorial was one of several destinations
O Perry’s Victory and International Peace Memorial was not a planned
destination
7. a) Is anyone in your personal group a resident of the following places?
O South Bass Island O Port Clinton O Neither of these
b) On this trip, did you and your personal group stay overnight away from your permanent residence on South Bass Island or in Port Clinton (within 10 miles)?
O Yes O No Go to Question 8
c) If YES, please list the number of nights you and your personal group stayed on South Bass Island or within 10 miles of Port Clinton?
Number of nights on South Bass Island
Number of nights in Port Clinton (within 10 miles)
d & e) In what type of lodging did you and your personal group spend the night(s) outside park on South Bass Island or the Port Clinton area? Please mark (•) all that apply.
d) On South Bass Island e) Port Clinton (within 10 miles)
O Lodge/motel/hotel/cabin/B&B, etc. O
O Campground/trailer park O
O On a boat O
O Private residence O
O Residence of friends or relatives O
O Other (Please specify) O
South Bass Island Port Clinton
8. a) How many hours in total did you and your personal group spend visiting Perry’s Victory and International Peace Memorial on this trip?
Total number of hours (please list partial hours as ¼, ½, ¾, etc.)
b) Did you and your personal group visit the park on more than one day?
O Yes O No Go to Question 9
c) If YES, on how many days did you visit the park?
Number of days
9. a) On this visit, what activities did you and your personal group participate in within Perry’s Victory and International Peace Memorial? Please mark (•) all that apply in column (a).
b) If you were to visit the park in the future, what activities would you and your personal group prefer to participate in at the park? Please mark (•) all that apply in column (b).
a) Activities on this visit b) Activities on future visit
O Attending living history demonstrations O
O Attending Ranger programs O
O Creative arts (photography/drawing/painting/writing) O
O Enjoying solitude/quiet O
O Picnicking O
O Enjoying the view from the memorial observation deck O
O Visiting visitor center O
O Walking around monument grounds O
O Recreation on monument grounds (kite flying, O
throwing Frisbee, dog walking, etc.)
O Other (Please specify below) O
a) This visit: b) Future visit:
10. a) On this visit, did you and your personal group visit the top of the monument at Perry’s Victory and International Peace Memorial?
O Yes O No Go on to Question 11
b) How much time did you and your personal group spend at the top of the monument?
Number of minutes
c) What were your reasons for visiting the top of the monument? Please mark (•) all that apply.
O For the scenic view
O To view the site where the Battle of Lake Erie was fought
O Other (Please specify)
11. It is the National Park Service’s responsibility to protect Perry’s Victory and International Peace Memorial’s natural, scenic, and cultural resources while at the same time providing for public enjoyment. How important is protection of the following resources/attributes in the park to you and your personal group? Please mark (•) one answer for each resource/attribute.
Resource/attribute |
Not important |
Somewhat important |
Moderately important |
Very important |
Extremely important |
Clean air (visibility) |
O |
O |
O |
O |
O |
Clean water |
O |
O |
O |
O |
O |
Educational opportunities |
O |
O |
O |
O |
O |
Historic sites and buildings |
O |
O |
O |
O |
O |
Monument (repair/maintenance) |
O |
O |
O |
O |
O |
Recreational opportunities (dog walking, kite flying, Frisbee throwing, etc.) |
O |
O |
O |
O |
O |
Scenic views |
O |
O |
O |
O |
O |
12. Perry’s Victory and International Peace Memorial is in the process of preparing for the bicentennial anniversary of the War of 1812 and Battle of Lake Erie. In your opinion, what would be the most appropriate way to commemorate these events at Perry’s Victory and International Peace Memorial? Please mark (•) one.
O As a separate event (not in conjunction with current weekend anniversary)
O As a weeklong event (in conjunction with current weekend anniversary of the Battle of Lake Erie)
O As an event in a series of War of 1812 commemorations held at other sites such as Ft. McHenry, Horseshoe Bend, Ft. Meigs, etc.
O Don’t know/no opinion
O Other (Please specify)
13. a) Please mark (•) all of the visitor services and facilities that you or your personal group used at Perry’s Victory and International Peace Memorial during this visit.
b) Next, for only those services and facilities that you or your personal group used, please rate their importance to your visit from 1-5.
c) Finally, for only those services and facilities that you or your personal group used, please rate their quality from 1-5.
a) Information services/facilities used? Mark (•) |
b) If used, how important? 1=Not important 2=Somewhat important 3=Moderately important 4=Very important 5=Extremely important |
c) If used, what quality? 1=Very poor 2=Poor 3=Average 4=Good 5=Very good |
O Park brochure/map
O Assistance from park staff
O Visitor Center exhibits
O Restrooms
O Video/film in visitor center
O Ranger programs
O Junior Ranger program
O Living history demonstrations
O Park website: www.nps.gov/pevi/
O Bookstore sales items
(selection, price, etc.)
O Access for people with disabilities
14. If you were to visit Perry’s Victory and International Peace Memorial in the future, would you and your personal group like to have picnic tables available in the park?
O Yes O No O Not sure
15. a) During this visit to Perry’s Victory and International Peace Memorial, did you and your personal group have a personal interaction with a park ranger?
O Yes O No Go to Question 16
If YES, on a scale from 1 to 5, please rate the quality of your interaction with the park ranger. Please mark (•) one response for each item.
-
Interaction with park ranger
Very poor
Poor
Average
Good
Very good
Helpfulness
O
O
O
O
O
Courteousness
O
O
O
O
O
Quality of information provided
O
O
O
O
O
16. For you and your personal group, please estimate all expenditures for the items listed below for this visit to Perry’s Victory and International Peace Memorial, South Bass Island, and Port Clinton (within 10 miles). Please write "0" if no money was spent in a particular category.
a) Please list your group's total expenditures inside Perry’s Victory and International Peace Memorial.
b) Please list your group's total expenditures on South Bass Island and Port Clinton (within 10 miles).
NOTE: Surrounding area residents should only include expenditures that were just for this trip to Perry’s Victory and International Peace Memorial.
EXPENDITURES
a) Inside park b) South Bass Island
and Port Clinton
Lodges, hotels, motels, cabins, B&B, etc. n/a $
Camping fees and charges n/a $
Restaurants and bars n/a $
Groceries and takeout food n/a $
Gas and oil (auto, RV, boat, etc.) n/a $
Boat/canoe/kayak rentals n/a $
Other transportation expenses n/a $
(rental cars, taxis, auto repairs, but
NOT airfare)
Admission, recreation, entertainment fees $ $
All other purchases (souvenirs, film, books, $ $
sporting goods, clothing, etc.)
Donations $ $
c) How many people do the above expenses cover?
Adults (18 years or over) Children (under 18 years)
Please write 0 if no children were covered by the expenditures.
17. a) On this visit to Perry’s Victory and International Peace Memorial, did anyone in your personal group participate in any of the ranger programs?
O No O Yes Go to Question 18
b) If NO, what prevented you and your personal group from participating in ranger programs? Please mark (•) all that apply.
O Not interested
O Did not have time for this activity
O Not aware of any ranger programs offered at the monument
O Not enough programs offered
O Other (Please specify)
18. If you were to visit Perry’s Victory and International Peace Memorial in the future, how would you and your personal group prefer to learn about cultural and natural history/features of Perry’s Victory and International Peace Memorial? Please mark (•) all that apply.
O Not interested in learning about the park Go to Question 19
O Indoor exhibits
O Self-guided tours
O Park website: www.nps.gov/pevi
O Special events
O Ranger programs
O Living history demonstrations/costumed interpretive programs
O Electronic media/devices available to visitors (downloadable digital files,
cell phone tours, podcasts, interactive computer tours, etc.)
O Audiovisual programs (DVD, video, or audio)
O Printed materials (brochures, books, maps, etc.)
O Other (Please specify)
19. a) In the future, the park is considering offering ranger-led tours to the top of the monument for a maximum of 10 people/tour. Would you and your personal group be willing to participate in such a tour?
O Yes, likely O No, unlikely O Not sure
b) If the above proposal to limit number of people per tour is implemented, the wait to visit the top of the monument could be longer. Is this acceptable to you and your personal group?
O Yes, acceptable O No, unacceptable O Don’t know
c) On a future tour at Perry’s Victory and International Peace Memorial, would you and your personal group prefer to have a pre-visit reservation system to obtain tickets for the tour in order to eliminate wait time?
O Yes, likely O No, unlikely O Not sure
20. On this visit, were you and your personal group part of the following types of organized groups?
a) Commercial guided tour group O Yes O No
b) School/educational group O Yes O No
c) Other (scouts, work, church) O Yes O No
d) If YES for any of the above, how many people, including yourself, were in the organized group?
Number of people in organized group
21. a) On this visit, with what kind of personal group (not guided tour/school/other organized group) were you?
O Alone O Friends
O Family O Family and friends
O Other (Please specify)
b) On this visit, how many people were in your personal group, including yourself?
Number of people in personal group
c) On this visit, did you and your personal group use a vehicle brought from the mainland to arrive at the park?
O South Bass Island resident Go to Question 21e
O Yes O No
d) If YES, how many vehicles did you and your personal group bring to the park?
Number of vehicles
e) On this visit to South Bass Island, how many times did you and your personal group visit Perry’s Victory and International Peace Memorial?
Number of times visiting the observation deck
Number of times entering the Visitor Center
22. For you and your personal group on this visit, please provide the following. (If you do not know the answer, leave blank).
-
a) Current age
b) U.S. ZIP code or name of country other than U.S.
c) Number of lifetime visits to Perry’s Victory and
International Peace Memorial
(including this visit)
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7
23. When visiting a site such as Perry’s Victory and International Peace Memorial, what one language do you and most members of your personal group prefer to use for the following?
a) Speaking: O English O Other (Specify)
b) Reading: O English O Other (Specify)
c) What services in the park would you like to have provided in languages other than English? Please mark “None” or specify a service.
O None OR Service(s):
24. For you only, what is the highest level of education you have completed? Please mark (•) one.
O Some high school O Bachelor’s Degree
O High School Diploma/GED O Graduate Degree
O Some college
25. a) Are you or members of your group Hispanic or Latino? Please mark (•) one for each group member.
|
Yourself |
Member #2 |
Member #3 |
Member #4 |
Member #5 |
Member #6 |
Member #7 |
Yes, Hispanic or Latino |
O |
O |
O |
O |
O |
O |
O |
No, not Hispanic or Latino |
O |
O |
O |
O |
O |
O |
O |
b) What is your race? What is the race of each member of your personal group? Please mark (•) one or more for you and each group member.
|
Yourself |
Member #2 |
Member #3 |
Member #4 |
Member #5 |
Member #6 |
Member #7 |
American Indian or Alaska Native |
O |
O |
O |
O |
O |
O |
O |
Asian |
O |
O |
O |
O |
O |
O |
O |
Black or African American |
O |
O |
O |
O |
O |
O |
O |
Native Hawaiian or other Pacific Islander |
O |
O |
O |
O |
O |
O |
O |
White |
O |
O |
O |
O |
O |
O |
O |
26. a) Does anyone in your personal group have a physical condition that made it difficult to access or participate in park activities or services?
O Yes O No Go on to Question 27
b) If YES, what services or activities were difficult to access/participate in?
27. a) What did you and your personal group like most about your visit to Perry’s Victory and International Peace Memorial?
b) What did you and your personal group like least about your visit to Perry’s Victory and International Peace Memorial?
28. If you were a manager planning for the future of Perry’s Victory and International Peace Memorial what would you and your personal group propose?
29. Is there anything else you and your personal group would like to tell us about your visit to Perry’s Victory and International Peace Memorial?
30. Overall, how would you rate the quality of the facilities, services, and recreational opportunities provided to you and your personal group at Perry’s Victory and International Peace Memorial during this visit? Please mark (•) one.
Very poor Poor Average Good Very good
O O O O O
31. a) Which category best represents your annual household income? Please mark (•) only one.
O |
Less than $24,999 |
O |
$50,000-$74,999 |
O |
$150,000-$199,999 |
O |
$25,000-$34,999 |
O |
$75,000-$99,999 |
O |
$200,000 or more |
O |
$35,000-$49,999 |
O |
$100,000-$149,999 |
O |
Do not wish to answer |
b) How many people are in your household? Number of people
T
Printed
on recycled paper
| File Type | application/msword |
| File Title | DETO Q |
| Author | Gary Machlis |
| Last Modified By | mmcbride |
| File Modified | 2009-05-05 |
| File Created | 2009-05-05 |
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