IVR 60-day FRN

FR Doc 2010-25049

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[Federal Register: October 6, 2010 (Volume 75, Number 193)]
[Notices]
[Page 61785]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr06oc10-142]
----------------------------------------------------------------------OFFICE OF PERSONNEL MANAGEMENT

Proposed Collection; Comment Request for Review of a Revised
Information Collection: (OMB Control No. 3206-0201; Federal Employees
Health Benefits (FEHB) Open Season Express Interactive Voice Response
(IVR) System)
AGENCY: Office of Personnel Management.
ACTION: Notice.
----------------------------------------------------------------------SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Pub.
L. 104-13, May 22, 1995), this notice announces that the Office of
Personnel Management (OPM) intends to submit to the Office of
Management and Budget (OMB) a request for review of a revised
information collection. This information collection, ``Federal
Employees Health Benefits (FEHB) Open Season Express Interactive Voice
Response (IVR) System'' (OMB Control No. 3206-0201), and the Open
Season Web site, Open Season Online, are used by retirees and
survivors. They collect information for changing FEHB enrollments,
collecting dependent and other insurance information for self and
family enrollments, requesting plan brochures, requesting a change of
address, requesting cancellation or suspension of FEHB benefits, asking
to make payment to the Office of Personnel Management when the FEHB
payment is greater than the monthly annuity amount, or for requesting
FEHB plan accreditation and Customer Satisfaction Survey information.
Comments are particularly invited on: Whether this information is
necessary for the proper performance of functions of the Office of
Personnel Management and whether it will have practical utility;
whether our estimate of the public burden of this collection of
information is accurate and based on valid assumptions and methodology;
and ways in which we can minimize the burden of the collection of
information on those who are to respond, through the use of appropriate
technological collection techniques or other forms of information
technology.
We receive approximately 215,000 responses per year to the IVR
system and the online web. Each response takes approximately 10 minutes
to complete. The annual burden is 35,833 hours.
For copies of this proposal, contact Cyrus S. Benson on (202) 6064808, FAX (202) 606-0910 or via e-mail to [email protected]. Please
include a mailing address with your request.
DATES: Comments on this proposal should be received within December 6,
2010.
ADDRESSES: Send or deliver comments to-James K. Freiert (Acting), Deputy Associate Director, Retirement
Operations, Retirement and Benefits, U.S. Office of Personnel

http://edocket.access.gpo.gov/2010/2010-25049.htm

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FR Doc 2010-25049

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Management, 1900 E Street, NW., Room 3305, Washington, DC 20415-3500.
For information regarding administrative coordination contact:
Cyrus S. Benson, Team Leader, Publications Team, RB/RM/Administrative
Services, U.S. Office of Personnel Management, 1900 E Street, NW., Room
4H28, Washington, DC 20415, (202) 606-4808.
U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010-25049 Filed 10-5-10; 8:45 am]
BILLING CODE 6325-38-P

http://edocket.access.gpo.gov/2010/2010-25049.htm

10/6/2010