Census 2010 IVR Customer Satisfaction Survey Evaluation

Generic Clearance for 2010 Census Program for Evaluations & Experiments (CPEX)

Documents and Forms

Document Name Document Type
Form DRIS Census 2010 IVR Customer Satisfaction Survey Evaluation Form
DRIS DRIS 2010 IVR System Customer Satisfaction Survey DRIS 2010 IVR CSS Questions.doc Form
Census 2010 IVR Customer Satisfaction Survey Evaluation_041309_v2.doc IVR Customer Survey Plan IC Document

Information Collection (IC) Details

IC Title:	Census 2010 IVR Customer Satisfaction Survey Evaluation	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	DRIS	DRIS 2010 IVR System Customer Satisfaction Survey	DRIS 2010 IVR CSS Questions.doc		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,016	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	5,016	5,016
Annual IC Time Burden (Hours)	130	130
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
IVR Customer Survey Plan	Census 2010 IVR Customer Satisfaction Survey Evaluation_041309_v2.doc	05/11/2009

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.