Participant Reminder Telephone Script
Hello, my name is [first and last name]. May I speak to [name from confirmed participant list]?
Speaking to R:R comes to the phone → skip to question 3A
If someone other than R asks why you are calling, say: I’m calling regarding an important study of mortgage loan disclosures that [name from confirmed participant list] is participating in. Is [confirmed participant] in?
If no, ask, may I leave a message for him or her? Go to question 3B
A. My name is [first and last name] and I’m calling from [marketing company’s name] for the Kleimann Communication Group to confirm your participation on [date and time] for the mortgage loan disclosure study. Will you still be able to make it?
B. If leaving a message say, will you please give [name of confirmed participant] this message and have them call me at [telephone number] to confirm that they will be able to make it on ____ at _____.
Thank R or person taking message.
| File Type | application/msword |
| Author | Lea Mosena |
| Last Modified By | Reference |
| File Modified | 2011-05-25 |
| File Created | 2011-05-25 |