Appendix D - Health People 2020 Objectives

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

Healthy People 2020 Summary of Objectives
Health Communication and Health IT
Number

Objective Short Title

HC/HIT–1

Health literacy

HC/HIT–2

Satisfaction with health care providers’ communication skills

HC/HIT–3

Individuals’ involvement in their health care decision making

HC/HIT–4

Receipt of providers’ recommendations for personalized health care resources

HC/HIT–5

Electronic personal health management tools

HC/HIT–6

Internet access

HC/HIT–7

Social support

HC/HIT–8

Quality of Internet health information sources

HC/HIT–9

Access to online health information

HC/HIT–10

Electronic health records in medical practices

HC/HIT–11

Users of health information technology

HC/HIT–12

Best practices in health protection messages

HC/HIT–13

Social marketing in health promotion and disease prevention

HC/HIT–1

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

Topic Area: Health Communication and Health IT
HC/HIT-1: (Developmental) Improve the health literacy of the population.
HC/HIT–1.1 Increase the proportion of persons who report their health care provider always
gave them easy-to-understand instructions about what to do to take care of their illness or
health condition.
Potential data source: Medical Expenditure Survey (MEPS), AHRQ. 
HC/HIT–1.2 Increase the proportion of persons who report their health care provider always
asked them to describe how they will follow the instructions.
Potential data source: Medical Expenditure Survey (MEPS), AHRQ. 
HC/HIT–1.3 Increase the proportion of persons who report their health care providers’ office
always offered help in filling out a form.
Potential data source: Medical Expenditure Panel Survey (MEPS), AHRQ.
HC/HIT–2: Increase the proportion of persons who report that their health care providers have
satisfactory communication skills.
HC/HIT–2.1 Increase the proportion of persons who report that their health care provider
always listened carefully to them.
Target: 65 percent.
Baseline: In 2007, 59 percent of persons reported that their health care provider always listened
carefully to them.
Target setting method: 10 percent improvement.
Data source: Medical Expenditure Panel Survey (MEPS), AHRQ. 
HC/HIT–2.2 Increase the proportion of persons who report that their health care provider
always explained things so they could understand them.
Target: 66 percent.
Baseline: In 2007, 60 percent of persons reported that their health care provider always
explained things so they could understand them.
Target setting method: 10 percent improvement.
Data source: Medical Expenditure Panel Survey (MEPS), AHRQ. 

HC/HIT–2

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

HC/HIT–2.3 Increase the proportion of persons who report that their health care provider
always showed respect for what they had to say.
Target: 68.2 percent.
Baseline: In 2007, 62 percent of persons reported that their health care provider always showed
respect for what they had to say.
Target setting method: 10 percent improvement.
Data source: Medical Expenditure Panel Survey (MEPS), AHRQ. 
HC/HIT–2.4 Increase the proportion of persons who report that their health care provider
always spent enough time with them.
Target: 54 percent.
Baseline: In 2007, 49 percent persons reported that their health care provider always spent
enough time with them.
Target setting method: 10 percent improvement.
Data source: Medical Expenditure Survey (MEPS), AHRQ.
HC/HIT–3: Increase the proportion of persons who report that their health care providers always
involved them in decisions about their health care as much as they wanted.
Target: 56.8 percent.
Baseline: In 2007, 51.6 percent of persons reported that their health care providers always
involved them in decisions about their health care as much as they wanted.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NIH, NCI.
HC/HIT-4: (Developmental) Increase the proportion of patients whose doctor recommends
personalized health information resources to help them manage their health.
Potential data source: Pew Internet and American Life Project, PEW.
HC/HIT-5: Increase the proportion of persons who use electronic personal health management
tools.
HC/HIT–5.1 Increase the proportion of persons who use the Internet to keep track of
personal health information, such as care received, test results, or upcoming medical
appointments.
Target: 15.7 percent.

HC/HIT–3

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

Baseline: In 2007, 14.3 percent of persons reported using the Internet to keep track of personal
health information, such as care received, test results, or upcoming medical appointments.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NIH, NCI.
HC/HIT–5.2 Increase the proportion of persons who use the Internet to communicate with
their provider.
Target: 15.0 percent.
Baseline: In 2007, 13.6 percent of persons reported using the Internet to communicate with their
provider.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NIH, NCI.
HC/HIT-6: Increase individuals’ access to the Internet.
HC/HIT– 6.1 Increase the proportion of persons with access to the Internet.
Target: 75.4 percent.
Baseline: In 2007, 68.5 percent of persons reported having access to the Internet.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NCI. 
HC/HIT– 6.2 Increase the proportion of persons with broadband access to the Internet.
Target: 83.2 percent.
Baseline: In 2007, 75.6 percent of persons reported having broadband access to the Internet.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NCI. 
HC/HIT– 6.3 Increase the proportion of persons who use mobile devices.
Target: 7.7 percent.
Baseline: In 2007, 6.7 percent of persons reported using mobile devices.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NCI.

HC/HIT–4

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

HC/HIT-7: Increase the proportion of adults who report having friends or family members whom
they talk with about their health.
Target: 87.5 percent.
Baseline: In 2007, 79.5 percent of adults reported having friends or family members that they
talk to about their health.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NIH, NCI.
HC/HIT–8: Increase the proportion of quality, health-related Websites.
HC/HIT–8.1 Increase the proportion of health-related Websites that meet three or more
evaluation criteria disclosing information that can be used to assess information reliability.
Target: 57.2 percent.
Baseline: In 2009, 52 percent of health-related Websites met three or more evaluation criteria
disclosing information that can be used to assess information reliability.
Target setting method: 10 percent improvement.
Data source: Office of Disease Prevention and Health Promotion survey, HHS.
HC/HIT– 8.2 (Developmental) Increase the proportion of health-related Websites that follow
established usability principles.
Potential data source: Office of Disease Prevention and Health Promotion survey, HHS.
HC/HIT–9: Increase the proportion of online health information seekers who report easily
accessing health information.
Target: 41.0 percent.
Baseline: In 2007, 37.3 percent of online health information seekers reported easily accessing
health information.
Target setting method: 10 percent improvement.
Data source: Health Information National Trends Survey (HINTS), NIH, NCI.
HC/HIT–10: Increase the proportion of medical practices that use electronic health records.
Target: 27.5 percent.
Baseline: In 2007, 25.0 percent of medical practices reported using electronic health records.
Target setting method: 10 percent improvement.

HC/HIT–5

Appendix D: Healthy People 2020 Objectives and Sources
(Highlighting added to indicate which objectives are HINTS-related)

Data source: National Ambulatory Medical Care Survey (NAMCS), CDC, NCHS.
HC/HIT–11: (Developmental) Increase the proportion of meaningful users of health information
technology (HIT).
Potential data source: Centers for Medicare and Medicaid Services (CMS) Update/Report on
Meaningful Use.
HC/HIT-12: (Developmental) Increase the proportion of crisis and emergency risk messages
intended to protect the public’s health that demonstrate the use of best practices.
Potential data source: CDC Risk Communication Message Survey, CDC.
HC/HIT-13: (Developmental) Increase social marketing in health promotion and disease
prevention.
HC/HIT–13.1 Increase the proportion of State health departments that report using social
marketing in health promotion and disease prevention programs.
Potential data source: The National Public Health Information Coalition (NPHIC/CDC
Cooperative Agreement Healthy People 2020 Survey), CDC.
HC/HIT–13.2 Increase the proportion of schools of public health and accredited master of
public health (MPH) programs that offer one or more courses in social marketing.
Potential data sources: National Survey of Public Health Competencies in Social Marketing:
Survey of Association of Schools of Public Health (ASPH) member schools and accredited MPH
programs (Florida Prevention Research Center, University of South Florida).
HC/HIT–13.3 Increase the proportion of schools of public health and accredited MPH
programs that offer workforce development activities in social marketing for public health
practitioners.
Potential data sources: National Survey of Public Health Competencies in Social Marketing:
Survey of ASPH member schools and accredited MPH programs (Florida Prevention Research
Center, University of South Florida).

HC/HIT–6