CMS-10360 ED throughput

CENTERS FOR MEDICARE & MEDICAID SERVICES

ED Throughput Measures for
Hospital Compare
Draft
David Miranda
1/27/2011

Draft mockups and narrative for consumer testing of ED Throughput measures

Hospital Compare

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Data available

 Data not available
General Information
HOSPITAL NAME,
ADDRESS
EDGEFIELD HOSPITAL
41 HIGHLAND AVE
WINCHESTER, MA 01890
(781) 555-9000
RIVER VIEW HOSPITAL
150 S. HUNTINGTON AVE
JAMAICA PLAIN , MA 02130
(617) 555-9500
MITCHELL HOSPITAL
800 WASHINGTON ST
BOSTON, MA 02111
(617) 555-5000

Safety
Measures

Quality of Care

Effectiveness
Measures

PatientCenteredness

Timeliness
Measures

Measures of
Resource Use

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Hospital Compare
Safety

Effectiveness

PatientCenteredness

Timeliness

Measures of
Resource
Use

Time Spent in the Emergency Department (ED)
Long waiting times in hospital emergency departments (EDs) can reduce the quality of care and
increase risks for patients who have serious illnesses. Waiting times at different hospitals can vary
widely, depending on the number of patients seen, ED staffing, efficiency, admitting procedures, or
the availability of inpatient beds.
The information below shows how much time patients spent in the ED at the hospitals you selected
before they were admitted to the hospital, compared to the average for all hospitals in the U. S.

Learn what these measures mean and why they are important.
Time Spent in
the Emergency
Department
ALL REPORTING
HOSPITALS IN U.S.

EDGEFIELD HOSPITAL

RIVER VIEW HOSPITAL

MITCHELL HOSPITAL

41 HIGHLAND PL
WINCHESTER, MA 01890
(781) 555-9000

150 HUNTINGTON ST
JAMAICA PLAIN , MA 02130
(617) 555-9500

800 WASHINGTON RD
BOSTON, MA 02111
(617) 555-5000

Average (median)
time patients spent
in the ED, before
they were admitted
to the hospital as an
inpatient

4 hrs 18 min

3 hrs 18 min

4 hrs 6 min

5 hrs 36 min

Average (median)
time patients spent
in the ED, after the
doctor decided to
admit them

1 hr 47 min

0 hrs 56 min

1 hr 7 min

2 hrs 2 min

Hospital Compare
Time Spent in the Emergency Department (ED)
Name

What This Means and Why It’s Important

ED-1 Average (median) time patients spent in This measure shows the average time patients spent in the ED - from
the emergency department (ED), before they the time they arrived in the ED to the time they left the ED for an
were admitted to the hospital as an inpatient. inpatient [floor/unit/bed].
Long stays in an ED before a patient is admitted may be a
the ED is understaffed or overcrowded. This may result in
treatment or lower quality care.
In addition, EDs
overwhelmed may not be able to respond appropriately to
or other community emergencies.

sign that
delays in
that are
disasters

ED-2 Average (median) time patients spent in This measure shows the average (median) time patients spent in the
the emergency department (ED) after the ED – from the time the doctor decided to admit them to the time they
doctor decided to admit them.
left the ED for an inpatient [floor/unit/bed].
Delays in transferring ED patients to an inpatient unit may be a sign
that there’s not enough staff or there’s poor coordination among
hospital departments. Long delays can also create more stress for
patients and families.