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pdfAdditional Disclosure: CCIIO developed a database for collecting, tracking, and reporting consumer
complaints data, and made it available, free of charge, to Consumer Assistance Program (CAP) grantees
(pursuant to Section 2793 of the PHS Act, as amended by Section 1002 of the Affordable Care Act) for use in
tracking and reporting data on consumer complaints to CCIIO. A separate emergency Paperwork Reduction Act
package was approved on February 15, 2011 for the Caseworker Tool for the exclusive use of CAP grantees.
The use of the Caseworker Tool by CAPs is separate and distinct from the use of the Caseworker Tool for
purposes of the Health Insurance Assistance Team in CCIIO for which this PRA package is being submitted.
Home Page
Add a New Case
Contact Info
Appeals and Grievances
Demographic Information
Health Insurance Status and Recent History
Health Insurance Options Following Loss/Change of Other Coverage –
Part 1
Health Insurance Options Following Loss/Change of Other Coverage –
Part 2
Health Insurance Options Following Loss/Change of Other Coverage –
Part 3
ACA Compliance – Available only on Information Only workflow
Case Notes (History)
Close Case/Follow up
Audit
Case Search
File Type | application/pdf |
File Title | Home Page |
Author | Meera Rahul |
File Modified | 2011-05-26 |
File Created | 2011-04-28 |