Movement of Household Goods: Customer Satisfaction Questionnaire

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2126-0049 can be found here:

Documents and Forms

Document Name Document Type
Form MCSA-5884 Movement of Household Goods: Customer Satisfaction Questionnaire Form and Instruction
MCSA-5884 FMCSA HHG Customer Knowledge and Satisfaction Phone Stud MCSA-5884.HHG.Research Study Consolidated Phone Script.060413.pdf Form and Instruction
PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx Movement of Household Goods: Customer Satisfaction Questionnaire IC Document
PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx Movement of Household Goods: Customer Satisfaction Questionnaire IC Document
PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx Movement of Household Goods: Customer Satisfaction Questionnaire IC Document

Information Collection (IC) Details

IC Title:	Movement of Household Goods: Customer Satisfaction Questionnaire	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 49 CFR 375

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	MCSA-5884	FMCSA HHG Customer Knowledge and Satisfaction Phone Study Questionnaire	MCSA-5884.HHG.Research Study Consolidated Phone Script.060413.pdf		No		Paper Only

Line of Business: Transportation

Subfunction: Ground Transportation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,300	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,300	2,300
Annual IC Time Burden (Hours)	575	575
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Movement of Household Goods: Customer Satisfaction Questionnaire	PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx	06/11/2013
Movement of Household Goods: Customer Satisfaction Questionnaire	PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx	06/11/2013
Movement of Household Goods: Customer Satisfaction Questionnaire	PRA-2126NEW.HHG.Generic Clearance for the Collection of Routine.060413.docx	06/11/2013

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.