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pdfNCVS-547
(Revised April 2008)
National Crime Victimization
Survey (NCVS) CAPI Reinterview
Reinterviewer’s Self-Study
DISCLAIMER: This document does not contain any Title 13 data
or other Personally Identifiable Information. All data are fictitious
and any resemblance to actual data is coincidental. Consistent with
Field Division Policy, any names referenced in practice interviews
or other exercises are not meant to refer to any actual persons,
especially any current or former Census Bureau employees.
U.S. DEPARTMENT OF COMMERCE
BUREAU OF THE CENSUS
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Instructions for This Self-Study
Objectives
At the conclusion of this self-study you will be able to:
•
•
•
•
Explain the reason for reinterview.
Explain your job as an NCVS reinterviewer.
Detect data falsification by FRs.
Complete the NCVS reinterview.
Prerequisites
To complete this self-study you must have completed the
NCVS-521(E)-CAPI Blaise self-study. That will ensure that
you have knowledge of Blaise and knowledge of NCVS.
Materials Needed
Compare your training materials with the list below. If you are
missing any of these materials, contact your supervisor before
you begin this self-study.
•
•
•
Contents of This Self-Study
Your laptop and all related accessories which you will
load for the training instrument/cases;
NCVS-546, Reinterviewer’s Manual; and
Pen or pencil.
This self-study contains the following seven lessons, each
followed by a lesson review exercise:
Lesson 1.
Lesson 2.
Lesson 3.
Lesson 4.
Lesson 5.
Lesson 6.
Lesson 7.
Introduction to the NCVS CAPI Reinterview
Conducting the NCVS Reinterview
Reinterview Case Management
The NCVS Reinterview Instrument
Practice Reinterviews
Falsification
Final Review Exercise
Reading Exercises
Periodically throughout this self-study there will be instructions
that will refer to the NCVS CAPI Reinterview instrument on
your laptop. After those instructions there will be a set of
brackets “[ ]” to check so you can find your place when you
return to the self-study.
Breaks
Try to complete each lesson without any interruptions.
Schedule your breaks only at the end of a lesson.
Charging Time
You are allowed up to 3 hours to complete this self-study.
During the months of August and September 2006, charge your
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
NCVS-547 (April 2008)
time spent to complete this self-study to project code 7523084,
task code 528. From October 1, 2006, through January 31,
2007, charge you time to complete this self-study to project
code 7523006, task 528. If you are completing this self-study
after January 31, 2007, your supervisor or Regional Office will
supply appropriate project and task codes.
Questions
ii
Use the blank page at the end of this self-study to write notes or
any questions you may have as you complete these lessons.
Contact your supervisor to resolve any questions after you
complete the self-study.
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
TABLE OF CONTENTS
Lesson 1. Introduction to the NCVS CAPI Reinterview . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purposes of Reinterview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Response Error Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Steps of the Reinterviewer’s Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lesson 1 Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer Key for Lesson 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-1
1-1
1-1
1-1
1-1
1-3
1-4
Lesson 2. Conducting the NCVS Reinterview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Timing of Reinterview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Personal Visit Versus Telephone Reinterview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Eligible Reinterview Respondent for Complete and Sufficient Partial Original Interviews
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Proxy Response Not Allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Eligible Reinterview Respondent for Original Noninterviews . . . . . . . . . . . . . . . . . . . 2-2
What Constitutes a Complete Reinterview? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Conducting Callbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Providing Feedback to the FR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Lesson 2 Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Answer Key for Lesson 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Lesson 3. Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Case Management? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parts of Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MENU BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TOOL BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F1 - Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F2 - Interview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F3 - Next Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F4 - Go to (Case List/Details) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F5 - Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F6 - Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F7 - Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F8 - View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F9 - Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F10 - Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F11 and F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shift F6 Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ctrl T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
National Crime Victimization Survey CAPI Reinterview
3-1
3-1
3-1
3-1
3-2
3-3
3-3
3-3
3-3
3-4
3-4
3-4
3-4
3-5
3-5
3-5
3-5
3-6
3-6
3-6
3-6
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NCVS-547 (April 2008)
Other Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Practice Makes Perfect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Things change when you access the survey instrument ... . . . . . . . . . . . . . . . . . . . . . . . 3-7
CASE LIST PANE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Asterisk (*) Column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
P/T Column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Status Column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Rte Column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Scroll Through Your Case List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
DETAILS PANE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
HH Roster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Original Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Interview Time Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Practice Viewing Information in the Details Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Lesson 3. Summary Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Lesson 3 Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Answer Key for Lesson 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Lesson 4. The NCVS Reinterview Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Structure of QC RI Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Roster Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QC Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RE Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thank-you Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Screens for Determining Reinterview Outcome and Falsification Assessment . . . . . . .
Lesson 4 Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer Key for Lesson 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-1
4-1
4-2
4-2
4-2
4-3
4-4
4-4
4-5
4-6
4-7
Lesson 5 - Practice Reinterviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Objective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What do I do when I have questions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Follow the Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access Training Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access Your Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Screens and Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1
5-1
5-1
5-1
5-1
5-1
5-2
5-2
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National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Practice Reinterview 1: 60927 3169 J24 02 100 - Reinterview of a complete NCVS
interview in which the household respondent and the RE sample person are
different people . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Practice Reinterview 2: 85927 3299 J22 02 100 - Reinterview of an NCVS noninterview
that was conducted with a Type B/C contact person. . . . . . . . . . . . . . . . . . . . 5-13
Lesson 6 - Falsification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is Falsification? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discrepancies That May Indicate Falsification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What to Do When You Suspect Falsification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Giving Feedback When You Do Not Suspect Falsification . . . . . . . . . . . . . . . . . . . . .
Lesson 6 Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answer Key for Lesson 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-1
6-1
6-1
6-1
6-1
6-3
6-4
Lesson 7 - Final Review Exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
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National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
Lesson 1. Introduction to the NCVS CAPI Reinterview
Objectives
This lesson introduces you to your job as a reinterviewer for the
National Crime Victimization Survey and explains the
purposes of reinterview. It will refer to (S)FRs as
“interviewers.”
Purposes of Reinterview
Falsification affects the quality of survey data. What does it
mean to have a high response rate if some of the data has been
falsified?
The purposes of the NCVS reinterview include:
•
•
•
•
Response Error
Analysis
Steps of the Reinterviewer’s
Job
Identifying if interviewers falsified original survey
interviews or original noninterviews;
Determining if interviewers incorrectly classified Type
B and C noninterviews;
Re-asking some NCVS questions for a response error
analysis (which replaces the reconciliation questions
that previously found missed crimes); and
Providing feedback to the interviewers (when you do
not suspect falsification).
Response error analysis for the NCVS includes re-asking some
crime victimization questions in order to analyze the
consistency of their response. Inconsistent responses to a
question might indicate a problem with the way the question is
worded or asked.
The RO will assign you a sample of households that an
interviewer originally contacted. It is your responsibility to
contact these households and conduct a reinterview.
For original complete interviews, your assignment will require
you to contact BOTH the “Household Respondent” and an “RE
Sample Person” who live at the sample address. These two
may or may not be the same person, and the instrument will
automatically supply their names on the appropriate instrument
screens. You will NOT select the sample persons, and you will
NOT be allowed to reinterview using proxies for the household
respondent and the person who responded for the RE sample
person. For original Type B and C noninterviews you are to
verify the noninterview status with a noninterview contact
person if one is listed.
National Crime Victimization Survey CAPI Reinterview
1-1
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NCVS CAPI Reinterviewer's Self-Study
NCVS-547 (April 2008)
Your job as a Reinterviewer will consist of the following tasks:
•
•
•
•
•
Receive your assignment.
Contact (preferably by phone) each address selected for
reinterview.
Complete the automated reinterview and transmit the
data.
Provide feedback to the interviewer if you do not
suspect falsification.
Transmit your materials to the RO.
Now turn to the next page and complete the Review Exercise.
1-2
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Lesson 1 Review Exercise
1.
One of the purposes of the NCVS Reinterview is to _________________ if the
interviewer may have _________________ original survey interview.
For each of the questions/statements below, fill the one circle that best applies.
2.
One purpose of the NCVS Reinterview is to determine if the interviewer ...
a.
b.
c.
3.
±
±
±
±
To correct FR mistakes
To re-ask some original questions for a response error analysis
To see if the respondents lied during the original interview
None of the above
Your assignment will require you to contact BOTH the “Household Respondent” and the
person who responded for the “RE Sample Person” at a sample address if they are two
different people.
±
5.
Incorrectly classified Type B or Type C noninterviews
Needs additional training
Is making a lot of stupid mistakes
As an NCVS Reinterviewer, one of your tasks will be ...
a.
b.
c.
d.
4.
±
±
±
True
±
False
If the household respondent is not available for the reinterview, you may conduct the
reinterview with a proxy respondent.
±
True
±
False
Now compare your answers to the answer key on the next page.
National Crime Victimization Survey CAPI Reinterview
1-3
NCVS CAPI Reinterviewer's Self-Study
NCVS-547 (April 2008)
Answer Key for Lesson 1
1.
One of the purposes of the NCVS Reinterview is to determine if the interviewer may
have falsified original survey interview.
2.
One purpose of the NCVS Reinterview is to determine if the interviewer ...
a.
3.
To re-ask some original questions for a response error analysis
True
±
False
If the household respondent is not available for the reinterview, you may conduct the
reinterview with a proxy respondent.
±
1-4
q
Your assignment will require you to contact BOTH the “Household Respondent” and the
person who responded for the “RE Sample Person” at a sample address if they are two
different people.
q
5.
Incorrectly classified Type B or Type C noninterviews
As an NCVS Reinterviewer, one of your tasks will be ...
b.
4.
q
True
q
False
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Lesson 2. Conducting the NCVS Reinterview
Timing of Reinterview
The NCVS original interview asks questions about crimes
committed within a specific time frame. You should attempt
to complete all reinterviews as soon as possible after you
receive your assignment. The sooner you conduct reinterview,
the better the chance that the respondents will correctly recall
what happened during the specified time frame.
Personal Visit Versus
Telephone Reinterview
You will conduct reinterview by telephone whenever possible.
If a telephone reinterview is not possible, use your judgment to
decide whether it is cost effective to conduct a personal visit
and then get RO permission to conduct a personal-visit
reinterview. You MUST have RO permission in order to
conduct any personal-visit reinterviews.
Eligible Reinterview
Respondent for Complete
and Sufficient Partial
Original Interviews
You will conduct a reinterview with one OR two household
members depending on how many Headquarters selected. You
will reinterview either:
The Original household respondent ONLY
or
The Original household respondent AND
the person who answered for the
Response Error (RE) sample person.
The RE sample person is randomly chosen, at Headquarters,
from all such household members of at least 12 years of age
who have a complete original interview. It is possible that the
RE sample person and the household respondent are the same
person. The reinterview instrument will handle differences in
wording and flow of the instrument (pathing) between these
two situations.
If the RE sample person answered for him or herself, then the
reinterview respondent for the RE sample person would be the
RE sample person. If a proxy respondent answered for the RE
sample person during the NCVS, then the reinterview
respondent for the RE sample person would be the proxy
respondent from the original NCVS. This might seem
confusing until you remember that we want to re-ask questions
of whoever we initially contacted.
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Proxy Response Not
Allowed
NCVS-546 (April 2008)
Proxy response is not allowed in reinterview for the household
respondent or the person who answered for the RE sample
person in the NCVS. If the household respondent is not
available after multiple (3) attempts, then the reinterview is a
Type A noninterview. If the household respondent is available,
but the person who responded for the RE sample person is not
available, then the reinterview ends after you indicate to the
instrument that the person who answered for the RE respondent
is not available for reinterview. This will be after the
household respondent has already answered numerous
questions.
Eligible Reinterview
Respondent for Original
Noninterviews
To verify Type B or C noninterviews, the reinterview
instrument will instruct you either to contact the Type B/C
contact person or to use all available resources to verify the
original noninterview outcome.
What Constitutes a
Complete Reinterview?
A reinterview is complete if you have:
•
•
Verified the original outcome as correct or incorrect and
Made a falsification assessment.
It is important to remember that not all original noninterviews
would be reinterview noninterviews. If you can verify that the
original noninterview status is correct, and you do not suspect
falsification (or you do suspect falsification for some reason),
then that is a complete reinterview.
Conducting Callbacks
There may be instances when you are unable to contact the
household respondent or the Type B/C contact person. If you
are doing this self-study before January 2007, you are allowed
to make 3 callbacks. After January 2007, contact your RO for
information on the number of callbacks you are allowed to
make.
Providing Feedback to the
FR
When you do not suspect falsification and your supervisor has
no objections to your conferring with the interviewer, meet
with or call the interviewer as soon as possible after you
complete the interviewer’s reinterviews.
Whenever possible, meet with the interviewer in person. If that
is not possible, talk with the interviewer by telephone.
2-2
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For any errors attributable to the interviewer, make sure that
you review with the interviewer the correct procedures and
clear up any misconceptions. Before ending your discussion
with the interviewer, verify that the interviewer understands
how to avoid these errors in the future. Vary the nature and
extent of your instructions according to the seriousness of the
errors.
Most importantly, make sure to compliment the interviewer for
all work performed correctly.
Now turn to the next page and complete the Review Exercise.
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Lesson 2 Review Exercise
For each of the questions/statements below, fill the one circle that best applies.
1.
The preferred method of reinterview is
±
2.
±
Personal visit
If the person who answered for the RE sample person during the NCVS is not available
for reinterview, then you are allowed to contact a proxy respondent.
±
3.
By telephone
True
±
False
It is not necessary to make a falsification assessment for a reinterview.
±
True
±
False
Now compare your answers to the answer key on the next page.
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Answer Key for Lesson 2
1.
The preferred method of reinterview is
q
2.
±
Personal visit
If the person who answered for the RE sample person during the NCVS is not available
for reinterview, then you are allowed to contact a proxy respondent.
±
3.
By telephone
True
q
False
It is not necessary to make a falsification assessment for a reinterview.
±
True
q
False
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Lesson 3. Case Management
Objectives
During this lesson, you will learn some of the basic ways
that information is displayed in Case Management for a
Windows-based survey. In this lesson, you will:
•
review some Case Management screen layouts;
•
learn how to identify different parts of the screen;
•
learn about the Case Management function keys.
What is Case
Management?
Case Management is an application that helps you (and staff
at headquarters) manage your work. Case Management
provides a list of all sample cases in your NCVS monthly
assignment, along with additional information that is helpful
to you in managing your work, such as appointment
information, telephone numbers, respondent names, and so
forth. Because Case Management is not written using
Blaise, the “look and feel” of it differs from the Blaise
survey instrument. For example, some of the function keys
used in the Case Management screen work differently than
in the survey instrument screens. Keep this in mind as you
learn about Case Management and the survey instrument.
Practice
The best way you can familiarize yourself with the NCVS
Case Management screen is by hands-on practice. To do
this, you must first access Training Case Management and
install your training cases.
•
First, turn your computer on, and log into Entrust
using your profile name and password.
•
Next, double click on the Training icon on your
desktop.
•
Select Reint NCVS Classroom from the survey list
and press Enter (or click OK).
•
Highlight the row “Reint NCS Classroom” and press
F5 to install your training cases.
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•
When you receive a message that the installation of
training cases was successful, press Enter (or click
OK).
•
Your next step is to access your training cases in
Case Management. To do this, press F8.
You should have a list of training cases on your screen.
Now, simply follow the instructions on the pages that
follow, as we guide you through some Case Management
functions.
Parts of Case
Management
There are four main parts to the Case Management window.
They are the:
•
Menu Bar,
•
Toolbar,
•
Case List Pane, and
•
Details Pane.
Menu Bar
Tool
Bar
Case List
Pane
Details
Pane
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MENU BAR
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The first section of the Case Management window, called
the Menu Bar, is at the top left corner of the screen. The
Menu Bar is the area of the window where the words File,
Edit, View, Actions, and Help appear.
The words along the Menu Bar are called menu items. Most
applications that pop up on your computer screen will have
a menu; however, different applications will have different
menu items depending on the functions you are able to
perform while working within the specific window.
Once a menu item is selected, you can move from one menu
item to the next by using your arrow keys or by pressing the
Alt key and the letter that is underlined in the menu item’s
name, for example, Alt H will access the help drop down
list. You can also select a menu item by using the mouse
pad and clicking on the menu item you want to look at. A
drop down menu will appear displaying information
contained within the menu item.
TOOL BAR
Using the Function
Keys
F1 - Help
Look at the next section of the Case Management window
just below the menu bar. This section is known as the
Toolbar. The Toolbar in Case Management lists the
function keys and contains a symbol and name for each
function key. Function keys are shortcuts for evoking
specific actions within Case Management. For example,
look at the yellow question mark symbol just below the
words File and Edit on the Menu Bar. The yellow question
mark stands for the Help function key (F1) which is printed
directly below the question mark. If you were to click on
the question mark with your mouse you would get the Help
window, but you could also access the Help window by
pressing the F1 key.
In this section of the self-study, each function key will be
discussed. As you review each of the function keys that are
listed on the Tool Bar, do not press a key unless instructed
to do so.
The F1 key is the Help key. By pressing F1, you access
Case Management Help.
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F2 - Interview
NCVS-546 (April 2008)
By pressing the F2 key, you will begin an interview for the
case that is currently highlighted on your case list. Looking
at the illustration on page 3-2, if you used the F2 function
on this screen, you would begin an interview with 920 E.
Chestnut Ave Apt. B.
It is important to remember that once you press the F2 key
to begin an interview, you are no longer in Case
Management, and have at that point accessed the NCVS
interviewing instrument.
F3 - Next Tab
By pressing the F3 key, your view in the Details Pane will
change from one tab to another. For example, if you are
looking at the Assignment tab, and press F3, your view will
change to the HH Roster tab.
F4 - Go to (Case
List/Details)
The F4 key allows you to switch your focus between the
Case List Pane and the Details Pane.
Press F4 so that the label on the toolbar for the F4 button
reads Case List. You will notice that the Assignment tab is
in red and your blinking cursor is in the Control Number
field.
[ ]
Notice that some of the fields displayed in the Assignment
tab are shaded and others are white. The fields that are in
white are editable fields which means that you can make
changes only to those fields. If you make any changes in the
Details Pane, you may want to save those changes (using the
save shortcut - Ctrl & S) before returning to the Case List
Pane. However, if you do not save your changes before
returning the Case List Pane, you will be prompted to save
any changes upon exiting Case Management or when you
press F2 to interview a case.
Press the F4 key again, and you will see your cursor
blinking in the Case List Pane. Now any action you take
affects the Case List Pane.
F5 - Reports
3-4
By accessing the F5 function key, you will be able to view
some reports that will help you check the status of your
overall assignment. Based on the overall response rate
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information in your laptop, you will be able to see the
Counts Report and the Response Report. You can select the
report you want to view by using your down and up arrow
keys until the report you want is highlighted. Then you
would select “OK” to view the report.
Click on the F5-Reports in the Toolbar.
[
]
If you highlight the “Counts Report” and select “OK”. The
Counts Report will display the number of cases that are: not
started, opened, interviews, Type As, Type Bs, Type Cs,
deleted, missing data, all, transmitted, and cases received in
HQ.
If you highlight the “Response Report” and select “OK”.
The Response Report will display the number of cases that
are; interviews, Type As, Type Ds, and the response rate
percent. Note that even though the Type Ds rate is listed on
this report, there are no Type D cases in the NCVS.
When you are done viewing the report click on the “Close”
button which will take you back to your case list.
F6 - Listing
The F6 key is not used for the NCVS.
F7 - Notes
The F7 key allows you to add notes and view existing notes
for a highlighted case.
F8 - View
The F8 key allows you to look at your cases in a variety of
ways, such as those cases - •
not yet started,
•
already interviewed,
•
transmitted, etc.
Click on the F8-View button now to see the different ways
you can view the cases in your assignment.
[ ]
F9 - Sort
In organizing your work, you may find that you need to be
able to see your cases in a different order, according to a
specific field. The F9 key allows you to sort the list
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according to any column heading or any field within the
Case List Pane. Cases are automatically sorted in the order
of the control number, but that may not work best for you.
For example, you may want to view your cases according to
where they are located, in which case you may want to sort
according to ZIP code, or you may want to view your cases
according to appointments you have made, in which case,
you would sort according to appointment.
T
F10 - Exit
Use the F10 function key to exit Case Management.
F11 and F12
These two functions keys are inactive for the NCVS in Case
Management. There are several function keys that are
shortcuts for evoking specific actions within the instrument.
It is important to remember that pressing the F2 key while in Case Management begins
an interview and takes you out of Case Management and into the NCVS interviewing
instrument.
Shift F6 Map
This button will not be used for the NCVS reinterview.
Ctrl T
Pressing the Ctrl and T keys simultaneously opens the
Interview Time Preferences application. This application
allows you to view and record the best and worst times to
contact a case. You can also access the Interview Time
Preferences by either clicking on the Ctrl T ITP icon on the
Case List toolbar or clicking on the Interview Time
Preferences tab in the Details Pane.
Other Keys
3-6
In addition to using the function keys alone, Case
Management uses function keys in combination with other
keys on the keyboard to allow you to perform some
additional operations in Case Management. For example:
•
Shift + F1 - Displays General Help.
•
Alt + F4 - Closes the active window or exits the
active program.
•
Shift + F8 - Returns you to the main Case
Management screen from the Display Categories
(F8) screen.
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Try these keys now.
[ ]
Other useful shortcut keys used in Case Management
include:
•
Ctrl + S - Saves any changes you made to one or
more editable fields.
•
Ctrl + Home - Moves you to the first case in the list.
•
Ctrl + End - Moves you to the last case in the list.
Practice Makes Perfect
After you begin working with your actual assignment, you
will use Case Management functions every day. As you use
them more, you will see how they work best for you. Don’t
worry if you cannot remember everything right now. You
will soon become proficient with the Case Management
functions.
Things change when you
access the survey
instrument ...
It is important that you understand that Case Management
(and all of its functions) are separate from how things will
operate once you access the NCVS instrument. That is,
once you use F2 in Case Management to access a case, you
have then accessed the NCVS instrument, and the function
keys and the way in which you view information, etc., will
change somewhat. In the next lesson, you will have a
chance to look at some NCVS screens and see how they
differ from Case Management.
CASE LIST PANE
The Case List Pane is directly under the Toolbar. It is the
section of the window that shows a line-by-line summary of
some of the information that relates to the housing units in
your assignment.
T
Notice on the Case Management - Case List pane the
“Disclosure Prohibited - Title 13 U.S.C.” statement.
This is to remind you that this is confidential Title
13 data and as such must always be safe guarded
from unauthorized disclosure. All information
collected as part of this survey is held in strictest
confidence under Title 13 of the United States Code
and is seen only by sworn employees or agents of the
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U.S. Census Bureau. The NCVS Case List Pane is
similar in format to the illustration below:
Tool
Bar
Case List
Pane
Details
Pane
All of your monthly cases are listed in the Case List Pane,
and additional information for the highlighted case is listed
in the Details Pane. As you complete interviews, cases will
no longer appear on this list.
The information displayed in the Case List Pane includes
Control Number, *, Address, Place Name/City, Zip,
Appointment, P/T, Status, Telephone #, Int #, and Rte.
Most of the information displayed is self-explanatory;
however, a few of the columns require further explanation.
Asterisk (*)
Column
3-8
The appearance of an asterisk in the column between the
Control Number and Address column indicates that there is
something special about the case, such as the case is a CATI
recycle, has been reassigned to you, or is a confirmed
refusal. Furthermore, when there is a special characteristic
about a case, in addition to the asterisk, you will see one or
more small icons in the upper-right corner of the
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Assignment tab in the Details pane. For example, if a case
is a confirmed refusal a STOP sign icon will display.
If an asterisk appears for a case, to view what is special
about the case without getting into the Assignment tab and
looking for the special icon, you can right click on the icon
and a description of the icon will be displayed.
P/T Column
The P/T column indicates that the case is to be contacted
either by personal visit or by telephone. A “P” will appear
for those cases that require a personal visit and a “T” for
those cases that are eligible for a telephone interview.
Status Column
The Status column indicates the status of the case. A code
will be entered in this column depending upon the outcome
of the case. Some of the codes you will frequently see are –
Rte Column
Scroll Through Your
Case List
•
No code (blank) will appear in the Status column if
the case has not been started;
•
An “O” will appear if you have started a case but
have not completed the household respondent’s
interview; and
•
A “P” will appear if you have completed the
household respondent’s interview but need to
complete interviews for other eligible members of
the household.
The last column, “Rte” or route is a function that can be
used to plan your route each day by prioritizing cases in the
order in which you plan to interview each case. The entry of
“999” that you see for all of your cases is the default setting
for route. You will learn more about this during classroom
training.
As you scroll through your case list (in the Case List Pane),
the information in the Details Pane (portion of the screen
below the Case List Pane) will change to reflect the case that
is currently highlighted.
Try this now.
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Scroll through your case list using your up arrow and down
arrow keys. You can also use your Tab key to stroll down.
Note how the information in the Details Pane changes.
Then, scroll back to the top and make sure you have the first
case on the case list highlighted.
Case List
Pane
Tabs
Details
Pane
DETAILS PANE
Now take a look at the last part of the Case Management
window, the Details Pane. The Details Pane is the section of
the screen just below the Case List Pane. Notice that the
Details Pane has several sections called tabs. The names of
these tabs are listed horizontally in the lower half of the Case
Management screen, at the top of the Details Pane (about the
middle of your screen). The different tabs within the Details
Pane include the following:
•
•
•
•
•
3-10
Assignment
HH Roster
Original Data
Additional Information
Notes
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•
•
•
Contacts
History
Interview Time Preferences.
Each tab is like a folder in a file cabinet.
Assignment
The Assignment tab (which is highlighted by default) shows
more detailed information about a case, the control number,
assignment period, case ID, interview number, outcome
code, GQ flag, status code, respondent name, language
preference (if any), telephone number, appointment and
callback information, the cases’ physical address (or physical
description) and mailing address. Remember you can make
changes in the white editable fields.
HH Roster
The HH Roster tab will show you the household roster, that
is, the names of all household members from the last
interview and will be updated by the instrument if any
changes are made during the next interview. The
information in this tab will be useful for callbacks to
households with missing data.
Original Data
The Original Data tab provides information from the original
case, such as the control number, assignment period, original
outcome, original FR name, original FR code, reinterview
type, respondent name, and the notes from the original case.
Additional
Information
This tab provides additional information for those cases that
are in Group Quarters (GQ), such as the GQ name, type,
number of units, the contact persons name, address,
telephone number, and so forth.
Notes
The Notes tab will only allow you to view notes regarding
this case. If you, another FR, or a computer-assisted
telephone interviewing (CATI) interviewer had entered notes
for a case, you would be able to see a red checkmark in front
of the word “Notes.” The red checkmark is a quick way to
tell if there is any information in the Notes folder.
To add or edit notes you must use the F7 function key.
Contacts
In the Contacts tab you will see the names, addresses, and
telephone numbers of contact people who are persons other
than members of the household. Sometimes you obtain
information about the status of a unit from someone other
than the occupant. This happens when a unit is vacant and
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you talk to a neighbor or a real estate agent, or when a unit
does not exist and you are able to verify it with a reliable
source, such as a post office. When you enter the contact
person information in the instrument, you will be able to see
the information in the Contacts tab.
History
The History tab gives historical information about the case,
such as the current interview period, previous FR name, FR
code, CAPI outcome, CATI outcome/subtype, and whether
the case was a replacement household. It also captures the
date each time an FR enters into the case by pressing the F2
function key and shows the outcome code and action code.
Interview Time
Preferences
This tab allows you to view the best and worst times to
contact a case. The best times are shown in green and the
worst times in red.
Practice Viewing
Information in the
Details Pane
Take a moment to look at the information under each tab in
the Details Pane. Click on each tab to see the information it
contains.
[ ]
To return to the Case List Pane, go ahead and press the F4
function key.
Lesson 3. Summary
Points
3-12
Now, review the lesson summary points that follow.
T
The Menu Bar is the first section of the Case
Management window. It is the area of the window
where the words File, Edit, View, Actions, and Help
appear.
T
The Tool Bar displays the Case Management
function keys.
T
The Case List Pane displays information for each
case, such as control number, address, appointment,
telephone number, etc.
T
The Details Pane displays detailed information for a
case in the following categories (which are “tabs”
within the Details Pane):
•
Assignment – shows more detailed
information about a case, such as the full
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•
•
•
•
•
•
•
address, telephone number, case ID, current
outcome code, and so on.
HH Roster – displays information collected in
the last interview such as the line number,
name, age, birth date, sex, etc. for all
household members.
Original Data – displays the control number,
assignment period, original outcome, original
FR name, original FR code, reinterview type,
respondent name, and notes from the original
case.
Additional Information - provides specific
information for cases that are in Group
Quarters, such as GQ name, type, number of
units, remarks, and the GQ contact, etc.
Notes – will allow you to see notes regarding
this case. To add notes you must use the F7
function key.
Contacts – shows the title, name, address, and
telephone number for the contact people .
History – displays the FR name and code of
the person who previously interviewed the
case along with the corresponding outcome
information.
Interview Time Preferences - displays the best
and worst times to contact a case.
Now turn to the next page and complete the Review Exercise.
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Lesson 3 Review Exercise
1.
One of the purposes of Case Management is to help you manage your monthly
assignment.
TRUE
2.
Match the function keys below with their function in Windows Case Management:
Function Key
3-14
FALSE
Function
F1 Help
A - Lets you rearrange the listed cases according to your
criteria.
F2 Interview
B - Moves from one tab to the next tab in the Details Pane.
F3 Next Tab
C - Displays the Notes field for the selected case and allows
you to add notes here.
F4 Go to
D - Displays Case Management Help information about the
active window.
F5 Reports
E - Closes Case Management
F7 Notes
F - Opens the selected case so you can interview the
respondent.
F8 View
G - Toggles focus between the Case List pane and the Details
pane.
F9 Sort
H - Displays the CM Report Selection dialog box, in which you
choose the report(s) you want.
F10 Exit
I - Activates the Display Category Selected dialog box, in
which you choose the category of cases you would like to
see. This lets you look at a shorter list of cases, only those
which fall into the category you choose.
Ctrl+T
J - Opens the Interview Time Preferences application.
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3.
NCVS CAPI Reinterviewer's Self-Study
Identify the main section(s) of the Case Management system.
Menu Bar
File Bar
Case List Pane
Info Pane
Tool Bar
Details Pane
4.
Which section of the Case Management lists all of your monthly cases.
Menu Bar
File Bar
Case List Pane
Info Pane
Tool Bar
Details Pane
5.
Match the function keys below with their function in Case Management.
Shift + F1
A - Saves any changes you made to one or more editable
fields
Alt + F4
B - Moves you to the last case in the list
Shift + F8
C - Displays General Help
Ctrl + S
D - Moves you to the first case in the list.
Ctrl + Home
E - Returns you to the main Case Management screen
from the Display Categories (F8) screen
Ctrl + End
F - Closes the active window or exists the active program.
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6.
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Match the tabs in the Details Pane with the function the tab performs.
Assignment
A - Displays notes.
HH Roster
B - Shows the contact people names,
addresses and telephone numbers.
Original Data
C - Displays the previous outcome code and
the FR code of the person who previously
interviewed the case.
Additional Information
D - Shows more detailed information about a
case, such as the full address, telephone
number, case ID, current outcome code.
Notes
E - Displays the names of all household
members.
Contacts
F - Displays the best and worst times to
contact a case.
History
G - Provides additional information for GQ
cases.
Interview Time Preferences
H - Shows information from the original
case.
Now turn to the next page to review your answers.
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Answer Key for Lesson 3
1.
One of the purposes of Case Management is to help you manage your monthly
assignment
TRUE
2.
Match the function keys below with their function in Windows Cases Management:
Function Key
Function
D
F1 Help
A. Lets you rearrange the listed cases according to your
criteria.
F
F2 Interview
B. Moves from one tab to the next tab in the Details Pane.
B
F3 Next Tab
C - Displays the Notes field for the selected case and allows
you to add notes here.
G
F4 Go to
D. Displays Case Management Help.
H
F5 Reports
E. Closes Case Management
C
F7 Notes
F.
I
F8 View
G. Toggles focus between the Case List pane and the Details
pane.
A
F9 Sort
H. Displays the CM Report Selection dialog box, in which you
choose the report(s) you want.
E
F10 Exit
I.
Activates the Display Category Selected dialog box, in
which you choose the category of cases you would like to
see. This lets you look at a shorter list of cases, only those
which fall into the category you choose.
J.
Opens the Interview Time Preferences application-
J Ctrl+T
Opens the selected case so you can interview the
respondent.
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
3.
NCVS-546 (April 2008)
Identify the main section(s) of the NCVS Case Management system.
X Menu Bar
___ File Bar
X Case List Pane
Info Pane
X Tool Bar
X Details Pane
4.
Which section of the Case Management lists all of your monthly cases.
Menu Bar
___ File Bar
X Case List Pane
Info Pane
Tool Bar
Details Pane
5.
Match the function keys below with their function in Case Management.
C
3-18
Shift + F1
A - Saves any changes you made to one or more editable
fields
F Alt + F4
B - Moves you to the last case in the list
E Shift + F8
C - Displays General Help.
A
Ctrl + S
D - Moves you to the first case in the list.
D
Ctrl + Home
E - Returns you to the main Case Management screen
from the Display Categories (F8) screen
B
Ctrl + End
F - Closes the active window or exists the active program.
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
6.
NCVS CAPI Reinterviewer's Self-Study
Match the tabs in the Details Pane with the function the tab performs.
D
Assignment
A - Displays notes.
E
HH Roster
B - Shows the contact people names,
addresses and telephone numbers.
H
Original Data
C - Displays the previous outcome code and
the FR code of the person who previously
interviewed the case.
G
Additional Information
D - Shows more detailed information about a
case, such as the full address, telephone
number, case ID, current outcome code.
A
Notes
E - Displays the names of all household
members.
B
Contacts
F - Displays the best and worst times to
contact a case.
C
History
G - Provides additional information for GQ
cases.
F
Interview Time Preferences
H - Shows information from the original
case.
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
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3-20
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NCVS CAPI Reinterviewer's Self-Study
Lesson 4. The NCVS Reinterview Instrument
Structure of QC RI
Instrument
As with the NCVS instrument, the QC RI instrument is
composed of a front, middle, and back.
For RI, the front displays the original case information and
directs the reinterviewer to:
•
•
•
•
•
Make contact,
Introduce himself or herself,
Verify the address and/or phone number,
Request an interview, and
Contact the household respondent (or Type B/C
contact person, as appropriate).
The middle directs the reinterviewer to:
•
•
•
•
•
•
•
Verify contact by the interviewer,
Verify the data collection mode (personal visit or
telephone),
Verify the length of the interview,
Verify the use of a laptop computer (for personal
visit NCVS interviews),
Verify the roster,
Ask QC questions to verify the original noninterview
status (if appropriate), and
Ask response error questions (if applicable).
If the household respondent is available, then the household
respondent is asked questions about household crime. Then,
if the RE sample person (who may actually be the household
respondent) is available, the RE sample person is asked
questions about crime. The RI instrument will NOT allow
proxies for either respondent. It will, however, allow a
proxy for the Type B/C contact person if the original NCVS
outcome was a Type B or Type C noninterview.
The back of the RI instrument:
•
•
•
•
•
Contains the THANK_YOU screens,
Allows the reinterviewer to set up callbacks,
Assigns reinterview outcome codes and reinterview
disposition codes,
Collects the reinterview falsification assessment,
Asks the reinterviewer about multiple discrepancies,
and
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
•
Wraps up the reinterview case.
Throughout the instrument, starting at the START screen,
you will see various tabs which you can access anytime
throughout the interview process. There are four tabs that
appear on all screens. They are the:
Tabs
•
•
•
•
NCVS_RI tab, which is used to return to the
interview after pressing the “Ros”, “FAQ”, or
“FAQs” tabs;
Ros tab, which lists the roster, including names,
relationship to the household respondent, age, sex,
race, and household composition code (HHCCODE)
describing household status (e.g., Person turned 12,
Person died, etc.);
FAQ tab, which lists the frequently asked questions
about the NCVS and links to appropriate responses;
and
FAQs tab, which lists the frequently asked questions
about the NCVS reinterview and links to appropriate
responses.
The F10 tab, which terminates the reinterview, appears on
all screens after the START screen.
Roster Screens
Instrument Function
Keys
The roster screens list household members first, followed by
non-household members. The listing of non-household
members (visitors or individuals who left the household) is
given in gray. Continuing or new household members are
given in blue.
The funtionality of the function keys for the reinterview
instrument differs from their functionality within Case
Management and also differs some from their functionality
within the NCVS instrument. Within the CAPI reinterview
instrument you can display the function keys at any time by
one of two methods.
•
•
You can go to the Navigate menu and select “Show
Function Keys” or
You can press Ctrl-K.
The following table provides the complete list of function
keys used in the NCVS RI instrument.
4-2
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
KEY
F1
F2
F3
F4
F5
F6
F7
notes
F8
F9
F10
F11
F12
FUNCTION
Item specific Help
(Unassigned)
(Unassigned)
Jump Menu
(Unassigned)
(Unassigned)
Enter item specific
Return
Skip Forward
Exit - Skip to END
(Unassigned)
Copy
NCVS CAPI Reinterviewer's Self-Study
KEY
Shift-F1
Shift-F2
Shift-F3
Shift-F4
Shift-F5
Shift-F6
Shift-F7
Shift-F8
Shift-F9
Shift-F10
Shift-F11
Shift-F12
FUNCTION
Display the household
roster
FAQs
Reinterview FAQs
(Unassigned)
(Unassigned)
(Unassigned)
View Remarks/Item
notes
(Unassigned)
(Unassigned)
Display function keys
Display standard
abbreviation list
Display original CAPI
Notes
KEY
Ctrl-D
Ctrl-F3
Ctrl-E
Ctrl-F
Ctrl-F7
Ctrl-H
Ctrl-K
Ctrl-M
Ctrl-R
FUNCTION
Don't Know (D)
(Unassigned)
(Unassigned)
(Unassigned)
Access reinterview
notes
Show Info
Display function key
descriptions
Show Don’t Know &
Refusals
Refusal (R)
Additionally, some laptop keys have other special functions.
They are listed in the table below.
KEY
ESC
HOME
END
Page Up
Page Down
Up Arrow
Down Arrow
Left Arrow
Right Arrow
QC Questions
FUNCTION
Cancel
Moves to beginning of form
Moves to first unanswered field on
path
Moves backward one page/screen
Moves forward one page/screen
Move upward or backward one field
Move downward or forward one
field
Move to previous field
Move to next field
Unlike most QC reinterview programs, no proxies are
allowed for the reinterview of complete or sufficient partial
original NCVS interviews if the household respondent is not
available after numerous (3) attempts at contact. If the
household respondent is available, or if the original NCVS
interview was a noninterview, the NCVS instrument leads
the reinterviewer to verify that the NCVS interviewer
contacted the household. As is standard with most QC
reinterviews, after verifying that the NCVS interviewer
contacted the household, the NCVS RI instrument leads the
reinterviewer to ask:
•
If the interviewer visited in person or called on the
telephone (ORMODE),
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
•
•
•
•
RE Questions
If the interviewer was polite and professional
(POLITE),
How long the interview lasted (LENGTH_H,
LENGTH_M),
If the interviewer used a laptop computer
(LAPTOP), and
If the roster was correct (ROSTER_1, ROSTER_2,
ROSTER_3).
After the QC questions, if the original NCVS interview was
a complete or sufficient partial interview, the instrument
asks a series of response error questions about crime
victimization. First the household respondent is asked about
household crimes. Then the RE sample person, who may be
the household respondent, is asked about crimes against
him/herself.
If the respondent (household respondent or RE sample
person, as appropriate) indicates that a specific type of crime
has occurred, then the instrument leads you to asks for:
•
•
The number of times such a crime occurred, and
A description of what happened.
These follow-up questions are not asked if that type of crime
did not occur.
Unlike the paper reinterview,
•
•
Thank-you Screens
There are different Thank-you screens depending on the
situation:
•
•
•
4-4
The RE sample person is selected by Headquarters
and is automatically indicated by the reinterview
instrument; and
If the RE sample person is not available, but the
household respondent was available, no proxy is
allowed for the RE sample person.
RI_THANKSP: To thank the RE sample person (if
not the same person as the household respondent),
THANK_YOU: To thank the household respondent,
CBTHANK: To thank the respondent after making
an appointment,
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
•
•
Screens for Determining
Reinterview Outcome
and Falsification
Assessment
THANK_REF: To apologize for bothering the
respondent if the household respondent or Type B/C
contact person is deceased, and
THANK_SORRY: To thank the respondent if:
!
The address or telephone number is incorrect
or
!
The original respondent is unknown at the
address or telephone number.
After you have thanked the respondent, if no further contact
is planned, the QC RI instrument leads you through screens
to determine the reinterview outcome and falsification
assessment for the case. If the RE sample person and the
household respondent are different people and you
reinterviewed both of them, you will be first asked:
•
•
•
If you were able to contact the RE sample person
(RI_DESCRIPTSP);
If the original outcome, i.e., the RE sample person
was contacted during the original interview, was
correct (RI_OUTCMSP); and
If you suspect falsification of the interview of the RE
sample person (RI_FALSIFSP).
RI_OUTCMSP and RI_FALSIFSP do NOT create outcome
codes for the overall reinterview. However, if you suspect
falsification from talking to the RE sample person, you
should mark that you suspect falsification of the interview.
After answering the above questions, you will be asked:
•
•
If the original outcome was correct (RI_OUTCM)
and
If you suspect falsification of the interview
(FALSIF).
If you do not suspect falsification but the instrument has
noted discrepancies during reinterview (e.g., the interviewer
did not use a laptop during a personal visit interview), the
instrument will give you a chance to either change your
falsification assessment or explain why you did not change
the falsification assessment.
Now turn to the next page and complete the Review Exercise.
National Crime Victimization Survey CAPI Reinterview
4-5
NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
Lesson 4 Review Exercise
For each of the questions/statements below, fill the one circle that best applies.
1.
Proxies are allowed in the NCVS reinterview.
±
2.
False
True
±
False
RIOUTCM_SP creates the reinterview outcome for the entire reinterview case.
±
4.
±
The functionality of the function keys for reinterview is the same as for the original
interview.
±
3.
True
True
±
False
The listing of visitors or non-household members on the roster is given in
±
Blue
±
Gray
Now compare your answers to the answer key on the next page.
4-6
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Answer Key for Lesson 4
1.
Proxies are allowed in the NCVS reinterview.
±
2.
False
True
q
False
RIOUTCM_SP creates the reinterview outcome for the entire reinterview case.
±
4.
q
The functionality of the function keys in interview is the same as in reinterview.
±
3.
True
True
q
False
The listing of visitors or non-household members on the roster is given in
± Blue
q
Gray
National Crime Victimization Survey CAPI Reinterview
4-7
NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
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4-8
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
Lesson 5 - Practice Reinterviews
Objective
During this lesson, you will have the opportunity to
familiarize yourself with the NCVS CAPI RI instrument by
going through two practice reinterviews. Of course, since
these are your first attempts at completing NCVS CAPI
reinterviews, these reinterviews will be much simpler than
most of your actual reinterviews will be. Remember, the
purpose of this self-study interview is to allow you become
more familiar with the instrument.
Caution
To keep things simple, go straight through the scripted
reinterviews. DO NOT attempt to jump around to different
sections or to enter “Don’t Know” and “Refused” answers
unless instructed in the interview. If you follow the
instructions throughout this lesson, you should not have any
problems.
If you are in the middle of an interview and get off track by
entering the wrong answer for a single question, press the
left or up arrow key in the lower right corner of your
keyboard. This step will take you to the previous question
so you can change the answer.
What do I do when I
have questions?
Write down any questions or comments you have while
completing these reinterviews on the pages at the end of this
lesson and mention them to your RO supervisor.
Remember to write down the name of the screen name if
your question or comment pertains to a particular screen.
Follow the Instructions
Complete this practice interview in its entirety. The scripts
will include the survey questions, statements, etc., that you
as the SFR will read, as well as the respondent’s answers.
Throughout this interview, you will see "SFR" used to
indicate what the reinterviewer, you, should say or do, and
an "R" is used to indicate what the respondent’s answers are.
Below each SFR and R exchange, you will see in bold and
in parenthesis the information you should enter. In order for
the response to be recorded, you must press the ENTER key.
Also, all instructions to you will be written in bold.
Access Training Case
Management
Your practice interview is in Training Case Management.
To access it, you will:
•
Click on the Training icon from your desktop.
•
Highlight “ Reint NCVS” and then press Enter (or
click OK).
National Crime Victimization Survey CAPI Reinterview
5-1
NCVS CAPI Reinterviewer's Self-Study
NCVS-546 (April 2008)
•
•
Press F5 to Install if you need to install the Reint
NCVS cases.
Press F8 to enter Training Case Management.
Access Your Case
For the first practice reinterview, highlight the address 104
OCEANVIEW LANE and press F2. At the “NCVS
Selected Case Confirmation Screen”, press Enter (or click
OK).
Screens and Navigation
Look at the left of the status bar (bottom of your screen;
second box from the left). You should see the name of the
screen. For the first screen you should see “START.” This
is the item or variable name. While completing this
interview, if you feel lost, look for the variable name in the
status bar.
Now let’s begin the practice reinterviews. Remember to
follow the scripts and make the entries as indicated using
the keyboard. Be sure to read the instructions in bold since
they will describe specific screens and concepts as you
proceed through the script.
Practice Reinterview 1: 60927 3169 J24 02 100 - Reinterview of a complete NCVS
interview in which the household respondent and the RE sample person are different
people.
START
The reinterview date, time, and case status, as well as the
original date, time, outcome, address, and phone number,
will be displayed on the screen. This is a new reinterview
case.
(Enter 1, Continue)
START_1
This screen reminds you that you access the original CAPI
notes by Shift-F12 at any time during reinterview. It also
reminds you that you can access the reinterview notes (to
view or update) by Shift-F7.
(Enter 1 to continue.)
HHCOMP
5-2
This screen shows the roster, including names, relationship
to household respondent, age, sex, race, and HHCODE
(which describes changes to the household membership
status of each person). You can access this screen by Shift-
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
F1 at any time during the reinterview. You can also see this
roster screen by the Ros tab.
(Enter 1 to continue.)
METHOD
On this screen you choose the method of reinterview, quit
in order to attempt at a later time, make the case a
reinterview noninterview, or make the case an RO or HQ
discretion case. You MUST have permission from the RO
in order to choose option 5.
(Enter 1, Telephone Reinterview.)
DIAL
This screen instructs you to dial the household’s telephone
number, which is displayed in the screen along with the
name of the household respondent and the sample unit’s
address.
(Enter 1, Someone answers.)
HELLO_TC
SFR: Hello. I’m (your name) from the U.S. Census Bureau.
May I speak to JOHN DOE?
R:
Yes; this is he.
(Enter 1, This is correct person, or correct person called to
the phone.)
INTRO_TC
SFR: Thank you for helping us recently with the National
Crime Victimization Survey.
We’re doing a short quality control check to make sure
that our interviewers are following correct procedures.
Is your address:
104 OCEANVIEW LANE
ANY TOWN, AR 99997?
R:
Yes
(Enter 1, Yes.)
RIRESP
SFR: With whom am I speaking?
R:
JOHN DOE
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(Enter 1, the line number of the respondent.)
CONTACT_C
SFR: Did an interviewer contact you on or about Friday,
April 14, 2006, and ask questions about crime incidents
that happened to you during the last six months, that is
between October 13, 2005, and April 13, 2006?
R:
Yes.
(Enter 1, Yes.)
ORMODE
SFR: Did the interviewer visit in person or call on the
telephone?
R:
In person.
(Enter 1, Personal visit only.)
POLITE
SFR: Was the interviewer polite and professional?
R:
No.
(Enter 2, No.)
PO_NOTES
This screen is only accessed if the respondent answered that
the interviewer was not polite and professional.
(Enter: FR chewing gum.)
LENGTH_H, LENGTH_M
SFR: About how long did the interview last?
R:
About an hour and a half.
(Enter 1 for LENGTH_H, 30 FOR LENGTH_M.)
LAPTOP
This screen is only accessed if the respondent answered that
the interview was either by Personal visit only or by Both Interviewer visited and called.
SFR: Did the interviewer use a laptop computer?
R:
No.
(Enter 2, No.)
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National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
ROSTER_1
NCVS CAPI Reinterviewer's Self-Study
SFR: Our records indicate that JOHN DOE, JANE DOE, and
MARY JANE DOE were living or staying at
104 OCEANVIEW LANE
ANY TOWN, AR 99997
on Friday, March 31, 2006.
Is this correct?
(Mark 1, Yes.)
ROSTER_3
SFR: Have I missed any household member who was living
here on Friday, April 14, 2006?
(Mark 1, Yes.)
ROSTER_4
(Enter “Baby 1”, Press Enter to get to next addition, Enter
“Baby 2", Press Enter to get to next addition, Press Enter
to continue with reinterview.)
RI_SQTHEFT
SFR: I'm going to read some examples that will give you an
idea of the kinds of crimes this study covers. As I go
through them, tell me if any of these happened to you in
the last 6 months, that is, between October 13, 2005,
and April 13, 2006.
Was something belonging to YOU stolen, such as ---------
R:
Things that you carry, like luggage, a wallet,
purse, briefcase, book Clothing, jewelry, or cellphone Bicycle or sports equipment Things in your home - like a TV, stereo, or tools
Things outside your home such as a garden hose
or lawn furniture Things belonging to children in the household Things from a vehicle, such as a package,
groceries, camera, or CDs - OR
Did anyone ATTEMPT to steal anything
belonging to you?
Yes
(Enter 1)
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
RI_SQTHEFTTIMES
NCVS-546 (April 2008)
SFR: How many times?
R:
Once
(Enter 1.)
RI_SQTHEFTSPEC
SFR: What happened?
R:
A co-worker and I were walking to my car when two
young men grabbed my leather tote bag and ran.
You are to briefly describe the incident in
RI_SQTHEFTSPEC. Remember, when writing a
description of what happened refer to the respondent and
any other household member by his or her line number (for
example L1, L2) and NOT by their name. If you click on
the Ros tab, you will see the names of those persons living
or staying in the household and their corresponding line
number. Click on the Ros tab now.
[ ]
You will see that JOHN DOE’s line number is 1. Now
enter click on the “NCVS-RI” tab on the toolbar to go back
to RI_SQTHEFTSPEC. DO NOT enter 1 to continue as
doing so will take you to the next unanswered screen
question.
Now enter the following summary:
L1 and co-worker were walking to L1's car when 2 young
men grabbed L1's leather tote bag and ran.
(Press Enter to continue)
RI_SQBREAKIN
SFR: Other than any incidents already mentioned, has anyone
--
--
--
5-6
Broken in or ATTEMPTED to break into your
home by forcing a door or a window, pushing
past someone, jimmying a lock, cutting a screen,
or entering through an open door or window?
Has anyone illegally gotten in or tried to get into
a garage, shed, or storage room?
OR
Illegally gotten in or tried to get into a hotel or
motel room or vacation home where you were
staying?
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
R:
No
(Enter 2, No.)
RI_SQTOTALVEHICLES
SFR: What was the TOTAL number of cars, vans, trucks,
motorcycles, or other motor vehicles owned by you or
any other member of that household during the last 6
months, that is between October 13, 2005, and April 13,
2006? Include those you no longer own.
R:
We have two cars.
(Enter 2.)
RI_SQMVTHEFT
SFR: During the last 6 months, that is between October 13,
2005 and April 13, 2006, other than any incident(s)
already mentioned, were any of the vehicles -----
R:
Stolen or used without permission?
Did anyone steal any parts such as a tire, car
stereo, hubcap or battery?
Did anyone steal any gas from them?
OR
Did anyone ATTEMPT to steal any vehicle or
parts attached to them?
No
(Enter 2, No.)
RI_THANKHR
This, and the next three screens, only occur if the RE
sample person is NOT the same person as the household
respondent
SFR: Thank you for your cooperation. I now have a few
more questions I would like to ask JANE DOE.
(Enter 1, Continue.)
RI_SPEAKTOSP
SFR: May I speak to JANE DOE?
R:
Sure. Just a minute.
(Enter 1, Yes.)
National Crime Victimization Survey CAPI Reinterview
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NCVS CAPI Reinterviewer's Self-Study
RI_INTROSP
NCVS-546 (April 2008)
SFR: Hello. I’m (your name) from the U.S. Census Bureau.
We’re doing a short quality control check to make sure
that our interviewer followed the correct procedures
when he/she recently interviewed you for the National
Crime Victimization Survey.
I’ve already completed part of this interview with
JOHN DOE and would like to finish this interview by
asking you a few questions.
(Enter 1, Continue.)
RI_QUESTYPESP
This question will be different if the RE sample person did
not answer for him/herself during the NCVS. In that case,
you would be talking to the person who answered for the
RE sample person ABOUT the RE sample person.
SFR: The questions I will ask you will be about the crime
incidents that occurred to you between October 13, 2005, and
April 13, 2006.
(Enter 1, Continue.)
RI_SQATTACKWHERE
SFR: Other than any incidents already mentioned, between
October 13, 2005 and April 13, 2006, were you attacked
or threatened OR did you have something stolen from
you --------
--
R:
5-8
At home including the porch or yard At or near a friend's, relative's, or neighbor's
home At work or school In places such as a storage shed or laundry room,
a shopping mall, restaurant, bank, or airport While riding in any vehicle On the street or in a parking lot At such places as a party, theater, gym, picnic
area, bowling lanes, or while fishing or huntingOR
Did anyone ATTEMPT to attack or ATTEMPT
to steal anything belonging to you from any of
these places?
Yes.
National Crime Victimization Survey CAPI Reinterview
NCVS-547 (April 2008)
NCVS CAPI Reinterviewer's Self-Study
(Enter 1, Yes.)
RI_SQATTACKWHERETIMES
SFR: How many times?
R:
Once.
(Enter 1.)
RI_SQATTACKWHERESPEC
SFR: What happened?
R:
It’s just too painful to discuss.
(Press Ctrl-R.)
RI_SQATTACKHOW
This question is only asked if the answer to
RI_SQATTACKWHERE was yes.
SFR: Other than any incidents already mentioned, has anyone
attacked or threatened you in any of these ways -(Exclude telephone threats) ---
With any weapon, for instance, a gun or knife With anything like a baseball bat, frying pan,
scissors, or stick -By something thrown, such as a rock or bottle -Include any grabbing, punching, or choking,
-Any rape, attempted rape, or other type of sexual
attack -Any face to face threats - OR
-Any attack or threat or use of force by anyone at
all?
Please mention it even if you are not certain it was a
crime.
R:
No.
(Enter 2, No.)
RI_SQTHEFTATTACKKNOWNOFF
This question is only asked if the answer to
RI_SQATTACKWHERE was yes.
SFR: People often don't think of incidents committed by
someone they know. Other than any incidents already
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mentioned, did you have something stolen from you or
were you attacked or threatened by-----
Someone at work or school A neighbor or friend A relative or family member Any other person you have met or known?
Did any incidents of this type happen to you?
R:
No
(Enter 2, No.)
RI_ SQSEXUAL
SFR: Incidents involving forced or unwanted sexual acts are
often difficult to talk about. Other than any incidents
already mentioned, have you been forced or coerced to
engage in unwanted sexual activity by ----
Someone you didn't know before A casual acquaintance OR
Someone you know well?
Did any incidents of this type happen to you?
R:
No
(Enter 2, No.)
RI_SQCALLPOLICECRIME
SFR: During the last 6 months, that is between October 13,
2005 and April 13, 2006, other than any incident(s)
already mentioned, did you call the police to report
something that happened to YOU which you thought
was a crime?
R:
No
(Enter 2, No.)
RI_SQNOCALLPOLICECRIME
SFR: During the last 6 months, that is between October 13,
2005 and April 13, 2006, other than any incident(s)
already mentioned, did anything which you thought was
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a crime happen to YOU, but you did NOT report to the
police?
R:
No
(Enter 2, No.)
RI_THANKSP
This question and the following three questions are asked
only if the RE sample person is NOT the same person as the
household respondent. If the RE sample person and the
household respondent are the same person, then the
instrument paths to THANK_YOU instead of to this
screen.
SFR: Thank you for your participation. You’ve been very
helpful.
(Enter 1, Continue.)
RI_DESCRIPTSP
This question asks you to describe what happened in
reinterview with the RE sample person, choosing from a list
of options.
(Enter 1, You conducted a complete reinterview with Jane
Doe)
RI_OUTCMSP
This question asks if the original outcome for the RE
sample person was correct.
(Enter 1, Yes.)
FALSIFSP
This question asks you if you suspect falsification of the
interview with the RE sample person.
(Enter 2, No.)
RI_OUTCM
This question gives the original outcome for the case and
asks if it was correct.
(Enter 1, Yes.)
FALSIF
This question asks if you suspect falsification of the entire
interview. It lists discrepancies found during reinterview:
7-
The household roster was incorrect.
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10-
This case was done by a personal visit and the
reinterview respondent said the (S)FR did not use a
laptop.
(Enter 2, No.)
DISCREP_NOTES
This screen asks you to explain why you do not suspect
falsification even though there are discrepancies indicated
in the instrument. It explains that you access the
reinterview notes by pressing Ctrl-F7.
(Press Ctrl-F7, Enter
The household is very fluid and the respondent wasn’t paying
attention,
Press F10 to exit notes, Select [Yes] to save notes, Enter 1 to
continue.)
NSF_RIDISP
This screen appears if there are two or more discrepancies,
the original outcome is correct, and you do NOT suspect
falsification. If you do suspect falsification in this situation,
then a similar screen (SF_RIDISP) appears instead. You
are asked to enter the code that best describes the case.
In the production instrument this screen will show a list of
the discrepancies found by the reinterview instrument. The
training instrument does not show the list of discrepancies.
(Enter 7.)
RINOTES_PRE
This screen is available if you want or need to enter more
reinterview notes.
(Enter 1, Continue.)
You may need to press Enter twice in order to get to the
next screen.
READYWRAP
This screen tells you that the case is ready to be wrapped
up. When you enter 1 the instrument will leave the case.
(Enter 1 to continue.)
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The Case-Level Notes Editor will pop up for one last
chance to enter notes. Enter what you want, then enter F10
to close the notes window.
[ ]
Practice Reinterview 2: 85927 3299 J22 02 100 - Reinterview of an NCVS
noninterview that was conducted with a Type B/C contact person. Address: ELM ST, in
ANY TOWN, CT
START
The reinterview date, time, and case status, as well as the
original date, time, outcome, address, and phone number,
will be displayed on the screen. This is a new reinterview
case.
(Enter 1, Continue)
START_1A
This screen gives contact person information: Name, Title,
Phone, and Address.
(Enter 1, Continue)
START_1
(Enter 1 to continue.)
METHOD
(Enter 2, Personal Visit Reinterview.)
CKSUP
This screen appears if you say you are conducting a
personal visit, no matter what the original outcome. You
must have authorization in order to conduct a person visit
reinterview.
(Enter 1, Personal visit reinterview authorized.)
HELLO_PN
SFR: Hello, I’m (your name) from the U.S. Census Bureau.
Here is my identification card
May I speak to PATTY PUBLIC?
R:
This is he.
(Enter 1, Correct person available.)
INTRO_PN
SFR: Thank you for recently helping us verify the status of:
ELM ST
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DOUBLE-WIDE TRAILER WITH CARPORT ON
LEFT
ANY TOWN, CT 99997
We’re doing a short quality control check to make sure
that our interviewers are following correct procedures.
(Enter 1, Continue.)
CONTACT_N
SFR: Did an interviewer visit or call regarding:
ELM ST
DOUBLE-WIDE TRAILER WITH CARPORT ON
LEFT
ANY TOWN, CT 99997
R:
Yes.
(Enter 1, Yes.)
ORMODE
SFR: Did the interviewer visit in person or call on the
telephone?
R:
In person.
(Enter 1, Personal visit only.)
POLITE
SFR: Was the interviewer polite and professional?
R:
Yes.
(Enter 1, Yes.)
LAPTOP
SFR: Did the interviewer use a laptop computer?
R:
No.
(Enter 2, No.)
STATUS
SFR: Our records show that on Friday, April 14, 2006,
ELM ST
DOUBLE-WIDE TRAILER WITH CARPORT ON
LEFT
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ANY TOWN, CT 99997
was converted to temporary business or storage.
Is this information correct?
R:
No, it isn’t.
(Enter 2, No.)
STAT_PROB2
This question is only asked if the respondent indicates that
the original outcome was not correct.
SFR: What was the status of
ELM ST
DOUBLE-WIDE TRAILER WITH CARPORT ON
LEFT
ANY TOWN, CT 99997
on or about Friday, April 14, 2006?
R:
It’s been occupied continuously for the past 8 years.
(Enter
Continuously occupied for past 8 years,
Press Enter.)
THANK_YOU
SFR: Thank you for your cooperation. You’ve been very
helpful.
(Enter 1, Continue.)
RI_OUTCM
This screen asks if the original outcome was correct.
(Enter 2, No.)
MISC_B
This screen appears only if the original outcome was a
Type B case, but you said in RI_OUTCM that the original
outcome was not correct.
(Enter 1, Should have been an Interview or Type A.
FALSIF
After listing all discrepancies, this screen asks if you
suspect falsification.
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(Enter 1, Yes.)
RINOTES_PRE
This screen instructs you to enter or view and edit existing
reinterview notes. Then you are to enter 1 to continue.
(Enter 1, Continue.)
READY_WRAP
(Enter 1, Continue.)
The Case-Level Notes Editor will pop up for one last
chance to enter notes. Enter what you want, then enter F10
to close the notes window. This will wrap up the case.
This concludes the scripted practice reinterviews. You can now exit Case Management by
pressing the F10 key or clicking on the F10-Exit button on the Case Management toolbar. You
may also conduct more practice reinterviews by selecting more cases from the training Case
Management or by reinstalling the reinterview cases you have just completed.
If you want to reinstall the reinterview cases in order to practice them a second time, you:
Press F10 to exit Case Management,
Re-enter Training Case Management for NCVS Classroom,
Press F12 to Uninstall, and
Press F5 to Install.
You may find it helpful to quickly conduct reinterviews for the cases with control numbers
65954 3501 J23 01 100, 90954 3169 J24 02 100, and 95981 3169 J24 02 100. In the first of
these three cases, the household respondent and the RE sample person are the same person. You
will notice that the instrument does not show the screens RI_THANKHR through
RI_QUESTYPESP. In the last two of these three cases you will talk to the person who answered
for the RE sample person for the NCVS interview. This is NOT considered a proxy for
reinterview because we are contacting the person who gave the original data. For these last two
cases you will notice slight differences in the wording of RI_THANKHR and
RI_QUESTYPESP, as well as sight differences in the wording of the crime questions about the
RE sample person.
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Lesson 6 - Falsification
What is Falsification?
Falsification is when the interviewer knowingly deviates from
current interviewing procedures, and/or improperly classifies
units, to avoid interviewing units. This includes
•
•
Discrepancies That May
Indicate Falsification
Here is a partial listing of discrepancies which may indicate
that the interviewer falsified the interview. However, they are
not a definite sign that the FR falsified data. You must use all
the information you gather in reinterview to assess whether you
suspect the interviewer of falsification.
•
•
•
•
What to Do When You
Suspect Falsification
Making up information and
Intentionally misclassifying units as Type B or Type C
noninterviews.
The respondent said that the household was not
contacted by an interviewer.
The interviewer did not use a laptop when conducting a
personal visit interview.
The roster was incorrect (for a complete original
interview).
The original noninterview status was incorrect (for an
original noninterview).
Do not contact the interviewer before speaking to the program
supervisor. If you suspect that an interviewer falsified
information, immediately contact the RO program supervisor.
The RO program supervisor will investigate the case and may
complete a form 11-163, Field Representative Data
Falsification Follow-up. The RO may require your assistance
to investigate the case.
Giving Feedback When
You Do Not Suspect
Falsification
If you do not suspect falsification and your supervisor has no
objections to your conferring with the interviewer, meet with
the interviewer as soon as possible after you complete the
reinterview of his/her cases.
Whenever possible, meet with the interviewer in person. If a
personal meeting is not possible, talk with the interviewer by
telephone.
For any errors attributable to the interviewer, make sure that
you review with the interviewer the correct procedures and
clear up any misconceptions. Before ending your discussion
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with the interviewer, verify that the interviewer understands
how to resolve future errors. Vary the nature and extent of
your instructions according to the seriousness of the errors.
Most importantly, be sure to compliment the interviewer for all
the work that he/she performed correctly.
Now turn to the next page and complete the Review Exercise.
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Lesson 6 Review Exercise
1.
Falsification is when the interviewer ______________ deviates from current interviewing
procedures, and/or ______________ classifies units, to ___________ interviewing units.
For each of the questions/statements below, fill the one circle that best applies.
2.
You should confront an interviewer immediately if you suspect the interviewer of
falsification.
±
3.
True
±
False
If you do not suspect falsification and your supervisor has no objections to your
conferring with the interviewer, meet with the interviewer as soon as possible after you
complete the reinterview of his/her cases.
±
True
±
False
Now compare your answers to the answer key on the next page.
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Answer Key for Lesson 6
1.
Falsification is when the interviewer
knowingly deviates from current interviewing
procedures, and/or improperly classifies units, to avoid
interviewing units.
2.
You should confront an interviewer immediately if you suspect the interviewer of
falsification.
±
3.
q
False
If you do not suspect falsification and your supervisor has no objections to your
conferring with the interviewer, meet with the interviewer as soon as possible after you
complete the reinterview of his/her cases.
q
6-4
True
True
±
False
National Crime Victimization Survey CAPI Reinterview
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Lesson 7 - Final Review Exercise
For each of the questions/statements below, fill the one circle that best applies.
1.
The NCVS reinterview asks questions not only to detect falsification but also to evaluate
the consistency of response to crime victimization questions.
±
2.
False
True
±
False
True
±
False
True
±
False
It’s useful to check the values of the function keys, because they’re the different for the
interview and reinterview.
±
7.
±
Falsified data has NO impact on the quality of the survey.
±
6.
True
It’s necessary that you, as the reinterviewer, select the RE sample person from the roster
in order to complete the reinterview.
±
5.
False
You MUST make a falsification assessment in order to have a complete reinterview.
±
4.
±
Proxies are allowed for the RE sample person.
±
3.
True
True
±
False
If you believe you must conduct a personal visit reinterview, you must first contact the
RO for permission.
±
True
±
False
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Notes
National Crime Victimization Survey CAPI Reinterview
| File Type | application/pdf |
| File Modified | 2008-06-06 |
| File Created | 2008-06-06 |