Letters

Appendix A:
Letters

UNITED STATES
CONSUMER PRODUCT SAFETY COMMISSION
BETHESDA, MD 20814

Resident Sample Member
12345 Sampled Ave
Cooperation, MD 20850
DATE, 2012
Dear [CITY] Household:
The U.S. Consumer Product Safety Commission (CPSC)
is conducting a survey of U.S. households with young
children and we need your help. Your answers to the
survey will help the CPSC learn more about the children’s
products people have in their homes and how they are
used. The survey results will help make sure that infant
and toddler products are safe for children and parents.
Please fill out the mailer form and mail it back in the
enclosed postage-paid envelope. Your answers will
determine if you are eligible to take the survey. If there
are no children younger than age 6 living in your
household (as opposed to children who visit, such as
grandchildren for example), it is still important to return the
form so that you do not receive follow-up requests to
participate.
The information you provide on the form will be used only
by Westat, a research company that is conducting this
study for the CPSC, to contact you so that you can take
the survey. Your information will not be provided to the
CPSC or to any government official. All personal
information will be kept secure and then destroyed at the
end of the study.
We know that you have many demands on your time, so
we are grateful for your cooperation. Thank you.
Sincerely,

CPSC NAME
OMB No. XXXX-XXXX

What is the U.S. Consumer
Product Safety Commission
(CPSC)?
The CPSC is a U.S. government
agency that works to help ensure
the safety of all kinds of
consumer products, from power
tools to household chemicals. As
required by Congress, one goal
of the CPSC is to study and
develop safety standards for
infant and toddler products, such
as cribs, high chairs, strollers,
and bath seats.

What if there are no
children younger than age 6
living in my household?
If there are no children younger
than age 6 living in your
household, it is still important to
return the card so that you do not
receive follow-up requests to
participate.

How did you get my
address?
We used a computer program to
pick addresses randomly from a
list that is publicly available from
the U.S. Postal Service. We
cannot choose another
household instead of yours.
Although your participation is
voluntary, the information you
provide is important and cannot
be found anywhere else.

Who can I call for more
information?
If you have questions or need
help, please call Westat, a
research company that is
conducting this study for the
CPSC. You can reach Westat
toll-free at 1-XXX-XXX-XXXX or
find more information online at

UNITED STATES
CONSUMER PRODUCT SAFETY COMMISSION
BETHESDA, MD 20814

Resident Sample Member
12345 Sampled Ave
Cooperation, MD 20850
DATE, 2012
Dear [CITY] Household:
Recently, you were sent a form in the mail for a U.S.
Consumer Product Safety Commission (CPSC) survey of
U.S. households with young children. If you have already
filled out this form and returned it, thank you very much. If
not, please take a few minutes to fill out the form now.
Your answers to the survey will help the CPSC learn more
about the children’s products people have in their homes
and how they are used. The survey results will help make
sure that infant and toddler products are safe for children
and parents.
The survey form can be mailed back in the enclosed
postage-paid envelope. Your answers will determine if
you are eligible to take the survey. If there are no
children younger than age 6 in your household (as
opposed to children who visit, such as grandchildren for
example), it is still important to return the form so that you
do not receive follow-up requests to participate.
The information you provide on the form will be used only
by Westat, a research company that is conducting this
study for the CPSC, to contact you so that you can take
the survey. It will not be provided to the CPSC or to any
government official. All personal information will be kept
secure and then destroyed at the end of the study.
We know that you have many demands on your time, so
we are grateful for your cooperation. Thank you.
Sincerely,

CPSC NAME
OMB No. XXXX-XXXX

What is the U.S. Consumer
Product Safety Commission
(CPSC)?
The CPSC is a U.S. government
agency that works to help ensure
the safety of all kinds of
consumer products, from power
tools to household chemicals. As
required by Congress, one goal
of the CPSC is to study and
develop safety standards for
infant and toddler products such
as cribs, high chairs, strollers,
and bath seats.

What if there are no
children younger than age 6
in my household?
If there are no children younger
than age 6 in your household, it
is still important to return the
card so you do not receive
follow-up requests to participate.

How did you get my
address?
We used a computer program to
randomly pick addresses from a
list that is publicly available from
the U.S. Post Office. We cannot
replace your household with
another. Although your
participation is voluntary, the
information you provide is
important and cannot be found
anywhere else.

Who can I call for more
information?
If you have questions or need
help, please call Westat, a
research company that is
conducting this study for the
CPSC. You can reach Westat
toll-free at 1-XXX-XXX-XXXX or
find more information online at
www.XXXXX.gov

UNITED STATES
CONSUMER PRODUCT SAFETY COMMISSION
BETHESDA, MD 20814

Resident Sample Member
12345 Sampled Ave
Cooperation, MD 20850

DATE

Dear [CITY] Household:
Not long ago, you, or someone in your household, indicated that you would be willing to take part in the
CPSC’s Children’s Household Products Survey. Thank you for agreeing to participate! We know how
busy you are and appreciate the time you are taking to help with this important research.
In a few days, an interviewer from Westat, the research company that is conducting this study for the
CPSC, will call you to complete the survey. With this letter are illustrations of the children’s products
that the survey will ask about. You can use them to help you answer the survey questions. When
referring to the illustrations, please keep in mind the following:
•
•
•

The illustrations are only meant as examples of the different kinds of infant and toddler products
that are used in households and do not represent particular product models or brands, nor do
they represent recalled products.
The children’s products you have in your home may not look exactly like the products in the
illustrations.
The CPSC does not make any recommendations about using or not using any of the products
shown in the illustrations.

If you have questions or need more information, you can reach Westat toll-free at 1-XXX-XXX-XXXX.
Thank you again for your cooperation.

Sincerely,

CPSC NAME
OMB No. XXXX-XXX